I stayed at this hotel from May 3 to May 6, 2026, paying nearly €800 for 3 nights, only to experience humiliating racial discrimination. Upon early arrival, I left my luggage with the hotel. When I received my bags back during check-in, I discovered that the middle-aged male doorman (in his 50s) had intentionally written the word "chin" on my luggage tag. This is an undeniable racist attitude and deeply offensive. Furthermore, when I had to carry all my heavy luggage up the stairs from the entrance to the front desk myself, this doorman made a sarcastic remark, saying I had "done his job for him." To make matters worse, during check-out, he completely ignored me, refused to assist with my bags, and did not even offer a basic greeting. It is absolutely incomprehensible how a hotel staff member can openly display such blatant discrimination toward paying guests. This highly unprofessional and discriminatory behavior completely ruined my entire trip. I strongly advise against staying at this hotel if you expect basic respect.
I stayed at this hotel from May 3 to May 6, 2026, paying nearly €800 for 3 nights, only to experience humiliating racial discrimination. Upon early arrival, I left my luggage with the hotel. When I received my bags back during check-in, I discovered that the middle-aged male doorman (in his 50s) had intentionally written the word "chin" on my luggage tag. This is an undeniable racist attitude and deeply offensive. Furthermore, when I had to carry all my heavy luggage up the stairs from the entrance to the front desk myself, this doorman made a sarcastic remark, saying I had "done his job for him." To make matters worse, during check-out, he completely ignored me, refused to assist with my bags, and did not even offer a basic greeting. It is absolutely incomprehensible how a hotel staff member can openly display such blatant discrimination toward paying guests. This highly unprofessional and discriminatory behavior completely ruined my entire trip. I strongly advise against staying at this hotel if you expect basic respect.
