What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out options are not detailed.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including features such as elevators and step-free entrances.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Lisbon City Center, near a metro station. Notable landmarks include Santa Justa Elevator and Belém Tower, with Costa da Caparica Beach and Carcavelos Beach nearby. Marques de Pombal Station is just steps away, and Rua Conselheiro Fernando Sousa Stop is a 9-minute walk.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy.

HF Fénix Music Hotel in Lisbon

Average nightly price at HF Fénix Music by month, last 12 months (USD)
Month	Average price
January	$87
February	$87
March	$103
April	$134
May	$169
June	$150
July	$140
August	$137
September	$176
October	$168
November	$122
December	$102

What guests think

Travellers praise HF Fénix Music for its friendly staff, spotless modern rooms with fun music-themed touches, strong showers, effective blackout blinds, and a convenient location by the metro and hop-on buses.

Breakfast is widely considered excellent and varied, though a few found some hot items lukewarm or prices high. Common downsides include some compact rooms with limited storage or glass-partition bathrooms, occasional street or rooftop noise, and a small rooftop area with limited seating or shade. Service earns strong praise, but there are occasional housekeeping lapses, sporadic maintenance or A/C issues, limited on-site dining, and a couple of security concerns. Expect a modern, music-themed base suited to city breaks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool and bar with panoramic views are a highlight, though the pool area is small with limited seating and shade; at times the lobby bar or a second elevator was unavailable.

Related guest reviews

8

Lynda

Oct 4, 2025

·

Stayed 4 nights

We had a beautiful spacious room. The rooftop bar and pool were lovely. Breakfast was also very good. The hotel was ideally located for exploring Lisbon. The only downside was a bit of noise in our room as we were directly under the rooftop pool and bar. We were told this when we checked in but only that we would be able to hear the water very slightly but this went off at 8pm. It was a bit more than slightly, especially when the fountain was on but this was no problem during the day. We had very strong winds one night and could hear water all night. Also, the speaker for the music was above our room and this sent on till 1am. This was very faint though but audible. Overall, we really enjoyed our stay

8

Leslie

Jun 6, 2025

·

Stayed 3 nights

Very nice hotel. Disappointed that there was no bar or restaurant.

10

Alan

Sep 29, 2025

·

Stayed 5 nights

Pool and bat in roof was great with amazing views

10

Peter

Sep 21, 2025

·

Stayed 3 nights

This is an incredible hotel for the money. Room was stylish and fun. Breakfast was good. Rooftop pool and bar. Metro on your doorstep. Parque Eduardo VII across the street with stunning views of the city. And the staff were fantastic. I've stayed in 5* hotels that couldn't hold a candle to this place.

10

Mette

Sep 25, 2025

·

Stayed 5 nights

Fantastisk beliggenhet, kjempegod service på hotellet og ekstra pluss for det fine bassenget på takterrassen.

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6

David

Sep 14, 2025

·

Stayed 5 nights

The hotel is kept spotlessly clean staff are friendly and helpful. The hotel is located in a prime location a 30 minute walk from the sights of Lisbon bus stops and metro close my if needed. The downsides for me as a few have stated not enough seating around the pool area but not much the hotel can do with limited space, The cooked breakfast options were timid warm to cold.

10

Tammy

Aug 25, 2024

·

Stayed 2 nights

Great stay! Great staff! Great pool area! Wish the second elevator was working…..

8

gisela

Jul 21, 2023

·

Stayed 3 nights

gutes hotel, ist relativ teuer, fruehstuecksbuffet war einmal sehr gut, heute knapp mittelmaessig, bar in der lobby auch nicht mehr offen...well

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10

Steffen

Oct 9, 2023

·

Stayed 4 nights

Tolle Lage, sehr zentral und U-Bahn gleich nebenan. Frühstücksbuffet sehr gut und der Pool mit Bar auf dem Dach sind mega. Zimmer sind modern eingerichtet, aber das schwarze Holz ist nicht ganz mein Geschmack.

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10

Annelies

Aug 4, 2025

·

Stayed 3 nights

Fijn hotel, leuk zwembad met handdoekenservice. Helaas geen schaduwplekken aan het zwembad. Mooi ontbijt. Maar geen plaats om met 4 buiten te ontbijten. We misten ergens een rustige plaats om buiten te zitten op normale stoelen.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean, with housekeeping generally reliable. A few guests mentioned missed trash collection or late/uneven servicing.

Related guest reviews

10

Julia H R V

Oct 30, 2025

·

Stayed 7 nights

A única queixa foi com relação a retirada do lixo do quarto em um dos dias!

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10

Oliver

Jun 29, 2025

·

Stayed 3 nights

Das Hotel war überraschend gut. Für uns war es mehr ein 3 Sterne Hotel. Die Zimmer waren sehr gut ausgestattet. Tolles Bad mit Regendusche. Kühlschrank zum selbstbefüllen vorhanden. Mineralwasser wurde geratis zur Verfügung gestellt und aufgefüllt. Der Rooftop Pool war nach den Ausflügen super erfrischend. Toller Service im Poolbereich. Die Lage war für uns perfekt. U-Bahn, Bus in unmittelbarer Nähe, kleiner Supermarkt, Cafe waren auch vor Ort nur wenige Minuten vom Rand der Innenstadt entfernt. Wir würden wieder kommen.

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10

Dena

Jun 30, 2025

·

Stayed 3 nights

The hotel had a really cool vibe and was extremely clean and well kept. The beds were comfortable and the staff were all very friendly and helpful. We really enjoyed our stay here.

6

Neli

Apr 26, 2024

·

Stayed 6 nights

The property is new and close to everything. Unfortunately we had some issues with the housekeeping. For some reason they decided to clean the room after 5 pm and this was the time we were resting after daily trip or some other activities in the city. We checked out on Friday and the last time someone cleaned the room was on Tuesday. Overall it was a good stay but I don’t think we will use the same hotel again.

6

SAMIR

Aug 27, 2024

·

Stayed 4 nights

The hotel and staff are very good and helpful. A few things under the bed looked like hadn’t been hoovered for a long time but rest of the room was clean. Also it’s called the music hotel but there is no music! Foyer and hotel are deadly silent can hear a pin drop! Asked management why there is no music to be told orders from above have told them not to play any music as they were getting complaints from guests. I cannot understand who stays in a music hotel and then complains about music. The Spotify connection to the speakers in the room is so quiet that it cannot be heard ended up playing music on my mobile as it was louder. All in all good hotel excellent staff and very helpful, but was lacking music and atmosphere

10

Benjamin

Nov 24, 2025

·

Stayed 8 nights

Excellent stay to be in the center of Lisboa. Breakfast here is the best that I had in years. Clean and very friendly staff.

10

Marsha

Nov 22, 2025

·

Stayed 2 nights

Our room was super clean. Our bed was super comfy and our mini fridge was awesome to have. The 2 delightful young girls during the day were so sweet and helpful. I'm sorry I didn't get their names.

10

SYLVIA MARTHA DE OLIVEIRA

Aug 25, 2025

·

Stayed 6 nights

Atendimento sempre gentil, limpeza também, com troca de toalhas diária e de boa qualidade, roupa de cama limpa e agradável. Localização excelente.

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10

Vânia C S G

Apr 24, 2025

·

Stayed 2 nights

Hotel excelente . Minha primeira opção em Lisboa . Dessa vez , fiquei um pouco decepcionada com a limpeza , deixou muito a desejar,

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10

Paul

Nov 20, 2025

·

Stayed 1 night

Clean room only stayed one night but but happily come back again

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Rooms

Rooms are modern and comfortable with blackout blinds, strong rainfall showers, smart lighting and in-room speakers, though some found layouts impractical (glass partitions, water leakage), storage limited, or rooms compact, with occasional street or rooftop noise.

Related guest reviews

10

Eunice

Apr 30, 2024

·

Stayed 2 nights

The hotel is located at Marques de Pombal, a relatively commercial and safe place for tourists to accommodate. The speaker in the room is nice and echo with the theme of this hotel! The design of the slide door of shower room and toilet causes water leakage a bit, but a bath mat can fix the issue, not much concern. A great stay for 2 nights to conclude.

10

hye jin

Nov 20, 2025

·

Stayed 2 nights

Staff were all very kind and room was clean and fun! Loved the mural and room speaker too.

10

Alma

Oct 14, 2025

·

Stayed 3 nights

Room space is just right. Room is clean

10

Adam

Nov 22, 2025

·

Stayed 1 night

Nice smart technology concept room. Room was clean and spacious.

10

Samantha

Jun 12, 2024

·

Stayed 4 nights

We stayed at the Fenix Music in May 2024 and absolutely loved it. Spotlessly clean, friendly staff, great breakfasts and the room was brilliant. Electric blind that automatically opened when you went into the room from the corridor (loved that!), a Smeg mini fridge to keep drinks cool, complimentary water every day, a lovely comfortable bed and quiet too which meant we slept really well. A wonderful place to stay for any adventure in beautiful Lisbon!

10

Regina

Nov 21, 2025

·

Stayed 4 nights

Das Personal und die Sauberkeit und Aufmerksamkeit sind unübertrefflich. Die Lage ist perfekt, man läuft zum Rossio Platz ca 20 Minuten. Die Allee runterlaufen ist toll. Busse halten direkt in der Nähe . Wir kommen alle wieder. Die Eingangshalle ist etwas nüchtern.

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8

jonathan

Jan 1, 2026

·

Stayed 1 night

The front desk staff was very nice and my check in seemless and friendly. My only critique is that there was no chair in the room with few storage spaces for our things. Other than that we were very happy. The room was spotless and we loved the automatic shades on the windows.

6

Peter

May 29, 2025

·

Stayed 1 night

Good, but a bit 'style over substance'. Why oh why do have a rattly translucent screen to divide bedroom from toilet and shower? The latter leaked water all over the floor and no towel rails to hang your wet ones on. Simple stuff: should do better! Roof pool area was great with super view.

8

TERRY

Nov 15, 2024

·

Stayed 5 nights

The wallpaper at the pool was quite faded compared to the photos. The stereo system in the rooms were very quiet and I felt my phone was louder. They use a very strong scent in the hallways, kind of smells like a men’s cologne. The staff were great and helpful, great location as its walking distance to everywhere, everything was pretty clean. In the early morning depending on traffic noises you may hear a little bit but the windows are sealed great. The room becomes pitch black as there is a window shutter.

6

Marina

Sep 17, 2025

·

Stayed 2 nights

Det var design före funktion. Det hördes igenom toadörren, handfatet var så litet så det blev vått på bänken bredvid o golvet när man tvättade sig. Tv:n var så svår att förstå att vi inte kunde använda den. Det hade kunnat finnas instruktioner hur man använder den. Det ska vara lätt att få av och på den. Men sängarna var bekväma. Och en bra grej var att det fanns ett extratäcke! Temperaturen var nämligen inställd på 17 grader så det blev ju iskallt på rummet innan vi upptäckte det.

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Service

Service is widely praised as friendly, proactive and helpful across reception, breakfast and pool staff. A small number reported indifferent or slow responses and occasional misinformation at check-in.

Related guest reviews

4

Paul

Jun 7, 2025

·

Stayed 2 nights

The staff were not in any way service orientated. Asking questions about the hotel facilities was like extracting teeth. At 6pm we had to ask why our room had not been made up! Turns out none of our floor had been serviced. The TV began throwing up error messages about not being connected to a network. I rang reception and a maintenance man arrived in minutes, but he could only speak portuguese and was unable to help. So no TV and no further word of explanation or apology from reception. Upon check-out I was ready for the question of whether all was OK with our stay. Not asked - not interested. Shame the management of this hotel lets it down because the room was otherwise fine. Enough space, enough light, and very well noise and temperature regulated. We will definitely avoid HF chain in future.

10

Cathryn Anne

Feb 26, 2024

·

Stayed 3 nights

We arrived at the hotel to be greeted by very friendly staff who informed us that we had been upgraded to a room with a balcony. The hotel was very quirky and ideally placed for access via the Metro to the whole of Lisbon. Nothing was too much trouble for the staff. Breakfast was great and catered for all in the buffet style. Carolina welcomes you to breakfast with a smile and will give you any help you need. Including ideas for trips etc. Too cold for the pool this weekend but what a lovely space and the view. .amazing. The hotel helped ensure that our city weekend break was just what we wanted. Thank you

8

Gladys

Oct 16, 2025

·

Stayed 3 nights

Music theme is great! Very clean. Slow/no response on messages sent.

4

Sandra

Jun 15, 2025

·

Stayed 3 nights

The front desk staff at checkin was indifferent at the least. Received different info on pool times, bar times, etc. No welcome blurb included breakfast info, room.protocol. etc. Will not recommend, a real disappointment after our stay in Porto. There was a lovely bartender and young man at checkout.

10

KAREN

Feb 6, 2024

·

Stayed 6 nights

The front desk people were such a great help. Whether it was helping to activate an esim on my phone, lending us metro cards, getting extra condiments for us, and sharing information- they are friendly and accommodating. Once we had left I realized that medication had been left in the small fridge. Diogo made sure it stayed refrigerated until I could return 3 days later and pick it up. If need be, before Canada return, we will return!

10

SHARON

May 16, 2025

·

Stayed 3 nights

The music theme was amazing and your front desk staff was over the top helping and making sure all was a positive experience. Thank you it was a pleasure to stay here.

10

chris

Nov 6, 2025

·

Stayed 5 nights

The staff at front desk were perfect friendly and helpful. Bar staff fantastic, breakfast staff amazing so friendly and Ruben knew everyone of us took excellent care of our group of 10. No complaints, will be back and will recommend

8

Marie France

Sep 10, 2025

·

Stayed 4 nights

Chambre très propre Mais en arrivant le soir accueil très moyen et la personne à la limite de la politesse J'avais demandé une chambre twin et j'ai eu un lit double. Comme il ne parlait pas le Français et avec une compréhension en anglais il m'a répondu sèchement qu'il n'y en avait plus et que le choix au départ était double ou twin

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10

Lori-Lynn

Oct 1, 2025

·

Stayed 4 nights

Diogo was super helpful, all were welcoming and cared that we had a great stay.

10

Nadine

Aug 17, 2025

·

Stayed 8 nights

Property was well managed and taken care of. The staff were super friendly and welcoming - they surprised us with a slice of cake to celebrate my daughter’s birthday while we were staying there.

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Location

Next to Marquês de Pombal with metro and hop-on buses steps away; most sights are a 15 to 25 minute walk downhill, with an uphill return. Many found it a safe, convenient base.

Related guest reviews

10

Audrey

Jul 17, 2025

·

Stayed 4 nights

Great hotel in very central part of Lisbon

10

Ericka

Aug 13, 2025

·

Stayed 3 nights

Perfect location, very nice, renovated and clean

10

Cham

Jun 14, 2025

·

Stayed 4 nights

Hotellets beliggenhed er meget centralt der er kun 300 m til Metro Station og busstoppestedet. Der er også kun 300 m til stoppesteder for sightseeings busser. Værelset er top kvaliteten, der er gratis kaffe, te og vand, samt køleskabet hvor man kan opbevare mad og drikkevarer. Rengøring er i top kvalitet. Deres morgen mad er helt fantastiske og med store udvalg. Alle personale meget søde og hjælpsom. Så hvis vi en dag skal til Lissabon igen. Ja, så vil vi helt sikkert vælge HF FENIX MUSIC HOTEL igen.

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10

Elizabeth

Oct 30, 2023

·

Stayed 5 nights

This property was perfectly situated in downtown. Quiet and easily assessable.

10

Andrew

Oct 9, 2025

·

Stayed 7 nights

The location is superb. Right next to where all the hop on hop off buses start. The room was kept spotless with daily cleaning. It was a good size with a huge comfortable bed and excellent bathroom and shower. Breakfast was comprehensive with both hot and cold options. The reception staff were really friendly and helpful. There is a wide boulevard next to the hotel which leads to the coast and river - all walkable. Lots of top designer shops are on this boulevard. Overall this is a classy modern hotel in a central location.

10

Ameet

Oct 11, 2025

·

Stayed 2 nights

Great location, next to the metro and near some sights. Very friendly staff on reception and at breakfast.

10

Michael

Oct 2, 2025

·

Stayed 1 night

Great location just minutes from the hustle and bustle . Very walkable - 15 mins and you are by the water

10

Tom

Aug 3, 2023

·

Stayed 5 nights

Flott hotell med super beliggenhet. Basseng og rooftoppbar ble flittig brukt. God frokost og veldig hyggelig og oppmerksomt personale i frokostsalen.

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10

Debra

Sep 30, 2025

·

Stayed 4 nights

HF Fénix Music is a great hotel. It is a quick 30 minute walk downhill via the Avenue de liberdade to all the tourist locations. It is in a convenient location for uber/bolt access and very close to a metro station if you prefer. Front staff is great. Diogo sorted out a problem with our prebooked tuk tuk which had been cancelled and arranged for another within an hour. There is a great rooftop bar and pool with a scenic view of Lisbon. Rooms were clean and comfortable with a King bed which is difficult to find in Europe. They have a breakfast for a fee. We did not use but prefered the close by McDonald’s and an Espressolab around the corner which we discovered on our second to last day.

8

Orjan Skjorholt

Dec 10, 2025

·

Stayed 2 nights

Veldig hyggelig resepsjonister og rene fine rom. Genial beliggenhet.

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Dining

Breakfast is frequently highlighted for quality and variety. Some guests found hot items lukewarm or prices high, and several noted limited on-site dining with the lobby bar or evening restaurant not operating.

Related guest reviews

8

Joan

May 16, 2024

·

Stayed 7 nights

The property is very walkable to all of Lisbon's main areas and dining options. The only negative is the limited bar and dining options on-site.

10

David

Oct 17, 2025

·

Stayed 2 nights

Quirky hotel with the music theme, it very nice in all ways and we’d be happy to stay again any time. Very good breakfast, helpful and friendly staff. Wonderful location.

10

Carlyn

Oct 31, 2025

·

Stayed 3 nights

Amazing hotel, lovely staff, great breakfast and fab location

6

David

Sep 14, 2025

·

Stayed 5 nights

The hotel is kept spotlessly clean staff are friendly and helpful. The hotel is located in a prime location a 30 minute walk from the sights of Lisbon bus stops and metro close my if needed. The downsides for me as a few have stated not enough seating around the pool area but not much the hotel can do with limited space, The cooked breakfast options were timid warm to cold.

8

Timothy Simon

Feb 27, 2024

·

Stayed 6 nights

Great location, good rooms and friendly staff. Roof top bar not open but was February. No evening food but sister hotel near-by had restaurant and larger bar. Liked music theme, could have followed through more with music playing in public areas.

8

gisela

Jul 21, 2023

·

Stayed 3 nights

gutes hotel, ist relativ teuer, fruehstuecksbuffet war einmal sehr gut, heute knapp mittelmaessig, bar in der lobby auch nicht mehr offen...well

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8

MISTRAL

Oct 18, 2025

·

Stayed 4 nights

hotel très bien placé pour les transports avec metro à proximité et nombreuses lignes de bus; chambres très calmes, petit déjeuner excellent, décoration originale et ambiance des chambres qui peut être modifié

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10

Julie

Oct 26, 2025

·

Stayed 2 nights

Petit déjeuner excellent et terrasse intéressante

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10

Benjamin

Nov 24, 2025

·

Stayed 8 nights

Excellent stay to be in the center of Lisboa. Breakfast here is the best that I had in years. Clean and very friendly staff.

10

Marina

Nov 13, 2025

·

Stayed 3 nights

Ótimo café da manhã excelente e o staff do hotel gentis e pontuais. Tudo que utilizei de excelente qualidade

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $134	6 $103	7 $102
8 $132	9 $153	10 $153	11 $152	12 $131	13 $117	14 $117
15 $88	16 $103	17 $94	18 $117	19 $110	20 $110	21 $98
22 $93	23 $98	24 $98	25 $103	26 $90	27 $103	28 $103
29 $79	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
		1 $79	2 $79	3 $74	4 $84	5 $110
6 $110	7 $93	8 $82	9 $83	10 $83	11 $79	12 $88
13 $83	14 $83	15 $83	16 $83	17 $83	18 $88	19 $88
20 $93	21 $88	22 $83	23 $88	24 $98	25 $112	26 $125
27 $131	28 $137	29 $147	30 $162	31 $184

HF Fénix Music

Prices for HF Fénix Music

Monthly average prices

About this property

Location

Room options

Family Queen+Queen (3Pax)

Melody Queen

Melody King

Harmony Twin Room

Economy Double Or Twin Room

Double Or Twin Room

Melody Extra King

Family Queen+Queen (4Pax)

Guest reviews of HF Fénix Music

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about HF Fénix Music

Considering this hotel for your Lisbon trip?

Prices for upcoming dates

Business details