Hotel Ecce Inn & Spa

Large pool and family amenities (courts, playground, bar) are appreciated, but pool temperature/cleanliness and early closing times draw complaints. Gym equipment is often broken and the spa occasionally unavailable; some areas need maintenance.

Many guests find rooms and grounds very clean, yet recurring issues include dirty or unprepared rooms, worn linens or towels, insects (ants/mosquitos), and occasionally dirty pool areas or neglected hallways.

Rooms are spacious and comfortable with ample storage, but several reports cite noise from planes, trains, dogs or events, plus occasional A/C or hot-water issues and weak in-room Wi-Fi; some rooms face internal corridors that carry sound.

Staff is frequently described as friendly and helpful, but service is inconsistent: repeated reports of slow or delayed check-in and reservation issues, unhelpful reception, slow restaurant service or missing room service, and occasional billing or follow-up problems.

Very close to BJX airport and highways, with gated parking, but the property is isolated and access roads can be dark or tricky; walking or public transport options are limited. Some guests note nighttime noise from planes, trains, or nearby dogs.

Food is widely liked—especially the breakfast buffet and on-site bar/restaurant—but reviews also mention slow service, limited or unavailable menu items, and occasional quality or pricing concerns.