Is parking available at the property?

Self-parking is available on-site for a fee of SGD 25 per day.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately SGD 30 for adults and SGD 15 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible. However, it provides a range of facilities including elevators and step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is located in Jurong East, Singapore, within a 15-minute drive of Orchard Road and the National University of Singapore. It is approximately 9.6 km from Universal Studios Singapore and 10.5 km from Marina Bay Sands Skypark.

Does the property have a swimming pool?

Yes, the hotel features an outdoor pool, which is available for guests to enjoy.

What are the policies for guests staying with children?

One child aged 12 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

Genting Hotel Jurong - 4 Star Comfort in Singapore

Average nightly price at Genting Hotel Jurong by month, last 12 months (USD)
Month	Average price
January	$200
February	$215
March	$252
April	$322
May	$304
June	$146
July	$183
August	$586
September	$217
October	$179
November	$139
December	$147

What guests think

At Genting Hotel Jurong, guests often praise the clean, well maintained rooms and friendly staff, alongside a convenient Jurong East location near the MRT and malls, while repeatedly noting compact rooms and fairly limited on site facilities and dining.

Many also feel prices are high for the small rooms, and some report noise near elevators or through thin walls plus occasional TV problems. Facilities such as the pool, complimentary parking and shuttles are useful, and water dispensers help, though laundry access and parking policies can be inconsistent. Expect a clean, efficient base in Singapore's west, best for business or visits around Jurong.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: a pool, complimentary parking and useful shuttles are appreciated. Water and ice dispensers help, though self service laundry availability and parking policies can be inconsistent.

Related guest reviews

6

Shin

Aug 3, 2023

·

Stayed 14 nights

衣服のクリーニング代が高く、自分で洗濯機と乾燥機を使用しました。2階の洗濯機&乾燥機は3台しかなく、待ち時間が発生。1回の洗濯&乾燥に$10 $10で計$20、約1時間半必要です。

8

Tobey

Aug 25, 2023

·

Stayed 4 nights

It was a very convenient location to walk to public transportations. A couple of things I recommend for improvement are to offer more than one filtered water spot and better door closing. Me and my roommate made sure the door was closed every night but one morning we noticed the door was opened. Not sure what exactly happened.

10

Raymond

Apr 28, 2023

·

Stayed 4 nights

Hotel staff were friendly and polite. Shopping malls are within walking distance. Environmental-friendly hotel. Water and ice dispenser can be found on all levels. Provided complimentary carpark too if you are driving. Overall a good experience staying there for a week.

4

Merwin

Jun 2, 2023

·

Stayed 2 nights

Rooms in Genting Hotel Jurong are decent, but disappointing for this room which we have booked, which was the most expensive room being offered by the hotel. This room is able to sleep 4pax, but lacks the luxury feel. It does not have a work station, a space for a sofa area to relax, nor it has a bathtub. Also, during our enquiries made before our booking, we were also told that we would be given complimentary car park access. After checking in, to our disappointment, the complimentary car park were limited to 1 ticket (1x car park exit) per night's stay only. Additional trips in, and out during the course of the day, would be on your own expenses. And to make things even worse, the hotel management has replied me on my Google review posted, that they actually allow 1 carpark ticket to be redeemed per exit. They are a confused team, who are not customers centric.

10

JYH BIN

Nov 23, 2024

·

Stayed 3 nights

Stay here coup if times for biz . Nice shuttle service to IBP. Love to stay again .

8

Henrik

Jun 25, 2025

·

Stayed 2 nights

Mycket bra med gratis vatten i lobbyn. Bra när det är 30 grader varmt. Trevlig personal. Skönt att kunna kyla av sig i poolen.

10

Ethel

May 31, 2025

·

Stayed 2 nights

Great service during check in and check-out. Convenient location with good public transportation. If you're driving they provide free parking. Excellent housekeeping as well.

10

Chen

Sep 20, 2024

·

Stayed 1 night

飯店外就是巴士轉運站，又有定時定點的聖陶沙的免費接駁

8

JYH BIN

Sep 23, 2024

·

Stayed 3 nights

Nice location , friendly staff , good to have shuttle to IBP and key destinations.

4

Johnny

Jul 6, 2025

·

Stayed 7 nights

The rooms are very small. Just enough to walk around the bed. If two suitcases it is hard to place the 2nd one. The hotel informed me on check in that they have self service laundry. When I went to use it, it was closed down. Some information to the guest would be nice. Better hotels in SG for less money. Nice smart tv in the room and friendly staff

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Cleanliness

Reviews consistently describe the hotel and rooms as clean and well maintained, with housekeeping generally efficient. A few guests reported delays or minor maintenance issues.

Related guest reviews

10

Preston

Oct 2, 2024

·

Stayed 2 nights

Beautiful and clean hotel. Nice gym. Friendly & well trained staff. Great customer service. I was greeted warmly by a very professional front desk employee by the name of Didi. It is my first time in Singapore and she made me feel very welcome and comfortable. Also, my birthday was the same day of check out and she made sure that I didn’t leave the hotel without a proper birthday gift. Greatly appreciated! I would definitely stay here again.

8

SIEW ANN

Dec 17, 2022

·

Stayed 2 nights

Quick check in. Room is clean and good size for family of 3. Housekeeping is prompt and clean.

10

Iqbal

Mar 7, 2024

·

Stayed 6 nights

Staff are professional, polite and friendly. Property is well maintained. Rooms are clean, well maintained and modern.

10

Saswat

Nov 23, 2025

·

Stayed 2 nights

Clean room, good breakfast

10

Green Apple

May 7, 2024

·

Stayed 1 night

Very comfortable, The staff friendly. Room is clean Will Back to stay. Nice hotel

10

Mee Lin

Jul 31, 2025

·

Stayed 2 nights

Easily accessible via MRT with lots of food and shop options. The place is clean and new, making my stay with my family very pleasant. Hope that it can maintain the property well in the long run. Will definitely stay at this hotel again.

8

Jeong Moon

Feb 26, 2026

·

Stayed 2 nights

Room is clean, breakfast is quite good. However, room space is quite limited and room price is not reasonable.

10

Ethel

May 31, 2025

·

Stayed 2 nights

Great service during check in and check-out. Convenient location with good public transportation. If you're driving they provide free parking. Excellent housekeeping as well.

10

Klaas-Jan

Aug 17, 2025

·

Stayed 12 nights

Friendly personeel, room is cleaned o. A daily basis. Very nice!

8

Sojiro

Nov 23, 2024

·

Stayed 7 nights

清掃が15時になっても終わっていないことがあったのが不満。ジュロンイースト駅から歩いていけるし、ショッピングモールもあるので、普段の買い物には便利です。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small to very compact with limited space around the bed and storage. Several note noise from corridors or elevator areas and occasional TV problems.

Related guest reviews

8

Anne

Jul 5, 2025

·

Stayed 2 nights

Hotel was far from town. Small room. Staff were friendly.

6

David

Feb 27, 2023

·

Stayed 4 nights

Pros: convenient to the malls which have groceries, restaurants, etc. Cons: Tiny rooms for the cost paid.

10

Patrick

Feb 3, 2026

·

Stayed 1 night

Clean room, good water pressure, steady water temperature. Room was very small. When toilet door opens, it almost touched the bed.

6

RAHUL

Mar 9, 2025

·

Stayed 14 nights

Genting Hotel is at prime location but I must admit that room size is very small. You can’t even walk properly in superior room. Cost is bit high compared to other hotels in same area.

2

Johnny

Jul 11, 2025

·

Stayed 2 nights

Room was close the elevator. The door have a big gap at floor level. The noise from elevator area was very loud in the room and made it hard to sleep. TV did not work at times. Room is also very small. If you bring two suitcases there is no room for the 2nd one.

8

Jeong Moon

Feb 26, 2026

·

Stayed 2 nights

Room is clean, breakfast is quite good. However, room space is quite limited and room price is not reasonable.

4

Johnny

Jul 17, 2025

·

Stayed 2 nights

Too expensive. Wifi is very slow and at times not working. Pluss for smart tv in the room. But sometimes also not working.

4

Atsushi

Jun 5, 2025

·

Stayed 3 nights

The room location was poor. It was too close to elevator hall so easy to see inside of my room from there. Much less security & privacy.

4

Takanobu

Sep 8, 2023

·

Stayed 9 nights

In any case, the walls are thin and the sound echoes, including in neighboring rooms. I cannot sleep if the neighbors are making noise until late at night. Other than that, the hotel is acceptable.

4

Johnny

Jul 6, 2025

·

Stayed 7 nights

The rooms are very small. Just enough to walk around the bed. If two suitcases it is hard to place the 2nd one. The hotel informed me on check in that they have self service laundry. When I went to use it, it was closed down. Some information to the guest would be nice. Better hotels in SG for less money. Nice smart tv in the room and friendly staff

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, polite and professional, and check in is efficient. There are occasional complaints of blunt service, slow responses, or inconsistent information.

Related guest reviews

8

Latika

Jan 11, 2023

·

Stayed 19,363 nights

Beautiful hotel and cozy room. Deluxe rooms were missing coffee machines which is a bummer. Staff will ting infinite door bells for room service if you do not put DND or even start calling on the room line. Got my sleep spoiled a couple nights over a 2 week stay. Overall experience was good!

10

Preston

Oct 2, 2024

·

Stayed 2 nights

Beautiful and clean hotel. Nice gym. Friendly & well trained staff. Great customer service. I was greeted warmly by a very professional front desk employee by the name of Didi. It is my first time in Singapore and she made me feel very welcome and comfortable. Also, my birthday was the same day of check out and she made sure that I didn’t leave the hotel without a proper birthday gift. Greatly appreciated! I would definitely stay here again.

4

Than

Dec 3, 2022

·

Stayed 19,328 nights

Tv is suddentky on at midnight and can not switch off. Staff respond is too slow. Queen bed is too small.

10

Nurul

Nov 23, 2025

·

Stayed 1 night

Hi Genting Hotel Jurong Team, I would like say many thank you to everyone working with the hotel. Me and my partner really enjoyed our stay. The room we stayed was clean, spacious, aircon and all the appliances are functioning well. Looking forward to many more stays with Genting Hotel Jurong😄 Thank you to Rung for the great customer service and to other receptionists too ☺️

10

Iqbal

Mar 7, 2024

·

Stayed 6 nights

Staff are professional, polite and friendly. Property is well maintained. Rooms are clean, well maintained and modern.

4

Yin Ling

May 28, 2023

·

Stayed 1 night

Staff poor service

10

Jacinta

Oct 7, 2025

·

Stayed 4 nights

Loved the clean room. Although a bit snug, the amenities of the room were adequate. Staff were helpful, knowledgeable, polite and accommodating. Lovely variety in the daily breakfast.

4

Jongsu

Nov 11, 2025

·

Stayed 3 nights

The service from one female staff member, with whom I spoke several times, was blunt and unkind. She refused to give me the baggage my friend had left, only doing so after I presented the necessary documentation. Up until that point, she insisted the luggage was not there. Overall, though, the stay was satisfactory. The food was excellent, and the restaurant team was exceptionally friendly.

10

Yit

Oct 15, 2023

·

Stayed 3 nights

I arrived during the midnight for the check-in. Staff was very friendly and hotel was clean and welcoming. Very Impressed and would recommend folks to choose Genting Hotel. Esp for those that are on business trips working in Jurong area. It was very convenient for me to get to Clementi where the goal of my trip is to accomplish some errands there. Super easy to get out and go back to as well.

10

Ethel

May 31, 2025

·

Stayed 2 nights

Great service during check in and check-out. Convenient location with good public transportation. If you're driving they provide free parking. Excellent housekeeping as well.

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Location

Convenient Jurong East location within walking distance of the MRT, bus links and malls; suitable for business in the west. Some find it far from central sights or a bit tricky to navigate on first visit.

Related guest reviews

8

Anne

Jul 5, 2025

·

Stayed 2 nights

Hotel was far from town. Small room. Staff were friendly.

8

Frans Jan

Oct 24, 2022

·

Stayed 4 nights

Keurig hotel. Prijs - kwaliteit echter pittig. Kamer net groot genoeg. Ontbijtbuffet voldoende. Dicht bij metro en winkels echter 45 minuten van Singapore stad. Omgeving weinig interessant. Goed voor zaken dichtbij Jurong echter minder geschikt voor vakantie.

8

Amrik

Sep 9, 2023

·

Stayed 3 nights

The hotel is well positioned for business

10

Paul

Mar 29, 2024

·

Stayed 1 night

Good solo stay, bed bedding electrical electronics bathroom all ok. Middle midrange hotel - neither too cheap nor pricey. Quiet. About 10 minutes walk from the public transport terminal. Efficient check in. Very very limited food options but it’s about 10 minutes walk from two shopping malls that have plenty of food options. I advise you bring your own snacks if you want breakfast in your room.

10

Wu ling

Apr 16, 2023

·

Stayed 5 nights

I love its location which is very convenient.

6

Su Ting

Sep 8, 2024

·

Stayed 5 nights

A little obscure but within 10minute walking distance to nearest mall and train station. Bus station is right outside the hotel. Otherwise decent la...better than some "five star" Bangkok hotels

8

Makoto

Jan 6, 2025

·

Stayed 4 nights

周辺に宿泊施設がないので、選択肢がないが、ホテルのクオリティは満足。ただ、駅から徒歩だといまいち道がわからなくて不便。

10

Mee Lin

Jul 31, 2025

·

Stayed 2 nights

Easily accessible via MRT with lots of food and shop options. The place is clean and new, making my stay with my family very pleasant. Hope that it can maintain the property well in the long run. Will definitely stay at this hotel again.

8

Latifah Bte

Jun 20, 2023

·

Stayed 2 nights

Its near the mrt & bus interchange. Furthermore, there a few shopping malls nearby & other attractions such as the singapore science centre.

8

Sojiro

Nov 23, 2024

·

Stayed 7 nights

清掃が15時になっても終わっていないことがあったのが不満。ジュロンイースト駅から歩いていけるし、ショッピングモールもあるので、普段の買い物には便利です。

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good, though several mention limited variety. On site dining outside breakfast is minimal, but there are many eateries in the nearby malls.

Related guest reviews

10

CHING TIN C

Jul 15, 2023

·

Stayed 5 nights

酒店環境寧靜，步行幾分鐘便到新加坡科學中心，酒店有免費接駁車往聖淘沙，去動物園和雀鳥公園也十分方便，沒有賭場，感覺有商務和家庭住客，大多斯文有禮，適合家庭旅行。大堂服務員和房間服務員很親切，見面會打招呼和報以微笑，提供窩心體貼的服務。房間很清潔，提供杯麵和咖啡，選擇多。酒店一樓的酒吧座位舒適，不擠迫，也提供早餐，給自助早餐多一種選擇。如果餐廳營業時間長一點和能夠提供叻沙海南雞飯和咖央多士等地到星加坡美食，便不用行去附近商場用膳。

10

Paul

Mar 29, 2024

·

Stayed 1 night

Good solo stay, bed bedding electrical electronics bathroom all ok. Middle midrange hotel - neither too cheap nor pricey. Quiet. About 10 minutes walk from the public transport terminal. Efficient check in. Very very limited food options but it’s about 10 minutes walk from two shopping malls that have plenty of food options. I advise you bring your own snacks if you want breakfast in your room.

10

Saswat

Nov 23, 2025

·

Stayed 2 nights

Clean room, good breakfast

10

Jacinta

Oct 7, 2025

·

Stayed 4 nights

Loved the clean room. Although a bit snug, the amenities of the room were adequate. Staff were helpful, knowledgeable, polite and accommodating. Lovely variety in the daily breakfast.

6

weiling

Sep 19, 2024

·

Stayed 6 nights

It was amazing however it could be better. They have no restaurant to obtain food or coffee during anytime of the day. They do provide a paid breakfast till a certain time. That was it. They do have sky lounge which open at 6pm to 10pm. Please kindly think about people who come in at 5am in the morning and require a quick bite or coffee instead of using a vending machine

10

Emily

Jan 18, 2023

·

Stayed 19,374 nights

Excellent service, nice food and very clean

8

Jeong Moon

Feb 26, 2026

·

Stayed 2 nights

Room is clean, breakfast is quite good. However, room space is quite limited and room price is not reasonable.

4

Jongsu

Nov 11, 2025

·

Stayed 3 nights

The service from one female staff member, with whom I spoke several times, was blunt and unkind. She refused to give me the baggage my friend had left, only doing so after I presented the necessary documentation. Up until that point, she insisted the luggage was not there. Overall, though, the stay was satisfactory. The food was excellent, and the restaurant team was exceptionally friendly.

6

Eric

Sep 6, 2024

·

Stayed 12 nights

Breakfast not many choice, small room

10

Weng Seng

Jul 23, 2024

·

Stayed 7 nights

The hotel is fantastic. It met our needs. We had a fantastic stay. Limited dining options are not an issue as there are numerous eating places around the hotel. The only slight downside is that the pool area was a bit too deep for a young pre-schooler still learning to swim. It was also a bit on the cold side and the lack of showering facilities at the pool area meant that people had to return to their rooms to clean up.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $199	2 $235	3 $223	4 $232	5 $235	6 $203	7 $203
8 $214	9 $206	10 $223	11 $195	12 $217	13 $203	14 $203
15 $203	16 $232	17 $223	18 $235	19 $223	20 $214	21 $214
22 $205	23 $235	24 $206	25 $206	26 $206	27 $214	28 $196
29 $257	30 $235

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $256	20 $256	21 $244	22 $225	23 $200	24 $187
25 $212	26 $223	27 $199	28 $223	29 $206	30 $198	31 $204

Prices for Genting Hotel Jurong

Monthly average prices

About this property

Location

Room options

Double Or Twin Premier

Superior Room

Twin Superior Queen Bed

Twin Deluxe Queen Bed

Room Executive

Double Single Use Superior

Double Superior King Bed

Twin Premier

Room Run of House

Room Accessible

Room Standard

Deluxe Room

Double Deluxe King Bed

Double Or Twin with Double Bed

Single Deluxe

Double Deluxe Queen Bed

Double Standard

Twin Superior

Double City View

Twin Deluxe Guest Room

Twin Standard

Room Deluxe Two Beds

Double Deluxe

Double Accessible Premier Room

Room Premier

Double Premier King Bed

Room Premium

Double Or Twin Deluxe Two Beds

Suite Deluxe King Bed

Double Superior

Room Superior

Junior Suite Duplex with Views

Double Premier Queen Bed

Twin Superior with Double Bed

Double Or Twin Superior

Quadruple Premier

Premier Room

Double Queen Size Bed

Double Or Twin Deluxe

Quadruple Standard

Single Superior

Double Superior Queen Bed

Double Superior with Double Bed

Single Premier

Double Premier

Suite Deluxe

Twin Deluxe

Double King Size Bed

Room Deluxe

Double Or Twin Superior with Double Bed

Quadruple Premier King Bed

Studio Standard

Double Or Twin Superior King Bed

Guest reviews of Genting Hotel Jurong

Who stays here?

What guests think

Property Policies

FAQs about Genting Hotel Jurong

Considering this hotel for your Jurong trip?

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