Tuğhan Hotel
US$80
/ night
Avg. for September
Prices for Tuğhan Hotel
Select dates to see prices and availability
US$80
/ night
Avg. for September
Monthly average prices
Nightly prices at Tuğhan Hotel average US$49 in the cheapest month (February) and US$111 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$50 |
| February | US$49 |
| March | US$93 |
| April | US$98 |
| May | US$111 |
| June | US$74 |
| July | US$81 |
| August | US$66 |
| September | US$80 |
| October | US$86 |
| November | US$80 |
| December | US$63 |
J
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A
M
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A
Sept · US$80
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Most expensive: May (~US$111)
Cheapest: February (~US$49)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services.
Business amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Mardin? This hotel has facilities measuring 5382 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy international cuisine at Han Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and DVD players. Your memory foam bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 210-inch LCD televisions with satellite programming provide entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets.
Location
With a stay at Tughan Hotel in Mardin (Artuklu), you'll be steps from Kirklar Kilisesi and Latifiye Mosque. This family-friendly hotel is 0.2 mi (0.3 km) from Şahkulubey Mansion and 0.4 mi (0.6 km) from Great Mosque of Mardin.
What's nearby
Kirklar Kilisesi(0.1 Miles)
Mardin Museum(0.1 Miles)
Latifiye Mosque(0.2 Miles)
Şahkulubey Mansion(0.2 Miles)
Great Mosque of Mardin(0.4 Miles)
Mardin Castle(0.5 Miles)
Sehidiye Mosque(0.7 Miles)
Sabanci City Museum(0.8 Miles)
Sakıp Sabancı Mardin City Museum(0.8 Miles)
Hatuniye(0.9 Miles)
Zinciriye Medresesi(1 Miles)
Melik Mahmut Mosque(1 Miles)
Mardian Mall AVM(1.2 Miles)
Kasımiye Medresesi(1.6 Miles)
Mardin Sanat Merkezi(3.1 Miles)
The nearest major airport is Mardin (MQM)(12.7 Miles)
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Location
Şar mahallesi 1.cadde Eski Mardin, Mardin City Centre, Mardin, Türkiye
Kirklar Kilisesi (0.1 Miles)
Mardin Museum (0.1 Miles)
Latifiye Mosque (0.2 Miles)
Şahkulubey Mansion (0.2 Miles)
Great Mosque of Mardin (0.4 Miles)
Mardin Castle (0.5 Miles)
Room options
22
Honeymoon Studio Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
420 ft²
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
1
Economy Room
Room details
1 Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
14
Deluxe Double Or Twin Room
Room details
2 Single Beds
1 Extra-Large Double Bed
Sleeps 2
215 ft²
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
25
Executive Triple Room
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
323 ft²
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
18
Deluxe Single Room, 1 Large Twin Bed, City View
Room details
1 Single Bed
215 ft²
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
22
Family Room
Room details
1 Extra-Large Double Bed
, 1 Single Bed
and 1 Sofa Bed
Sleeps 4
377 ft²
Separate Dining AreaAir ConditioningHeated FloorHeatingFixed Shower Seat
Guest reviews of Tuğhan Hotel
7.3
Good
Based on 320 verified reviews
Who stays here?
Couple
50%
Solo
50%
What guests think
AI-generated summary based on recent guest reviews
At Tuğhan Hotel, travellers praise the very central location and, in several reviews, friendly staff, but many also report loud music and street noise late into the night due to nearby venues and on-site events, impacting sleep quality.
Read moreWas this helpful?
What guests think
At Tuğhan Hotel, travellers praise the very central location and, in several reviews, friendly staff, but many also report loud music and street noise late into the night due to nearby venues and on-site events, impacting sleep quality.
Cleanliness and maintenance feedback is mixed, with multiple mentions of damp or sewage smells, dated fittings, and occasional equipment issues, while some guests found rooms spacious with good views. Breakfast opinions vary widely, from poor variety and lingering frying smells to enjoyable meals with terrace views or good restaurant options. Parking is frequently difficult or off-site in this area, and access can be inconvenient for arrivals. Expect a lively base with trade-offs in quiet and consistency.
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AI-generated summary based on recent guest reviews
Facilities
There is a terrace restaurant with nightly live music that some enjoyed but it creates late noise. There is no on-site parking; nearby options are limited or off-site, though staff sometimes assist.
Related guest reviews
4
Musab
12 Jul 2023
·
Stayed 1 night
Habe mich für dieses Hotel entschieden da es “mit Parkplatz inbegriffen” angegeben wurde doch bei der Ankunft hat sich herrausgestellt das sie gar kein Parkplatz haben. Mir wurde gesagt das ich 1 km weiter weg parken soll. Einrichtung sehr veraltet, dusche ganz und gar nicht einladend.
Habe mich für dieses Hotel entschieden da es “mit Parkplatz inbegriffen” angegeben wurde doch bei der Ankunft hat sich herrausgestellt das sie gar kein Parkplatz haben. Mir wurde gesagt das ich 1 km weiter weg parken soll. Einrichtung sehr veraltet, dusche ganz und gar nicht einladend.
8
Brenda
25 Mar 2022
·
Stayed 2 nights
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
6
Erdinç
15 Nov 2025
·
Stayed 3 nights
Öncelikle otelin konumu çok güzel. Otelin otoparkı yok ama genel olarak bölgede otopark sorunu var. Odaların temizliği iyi. Otel çocuklu aileler için uygun değil. Hergün sıra gecesi var ve gürültüden uyunmuyor. Kahvaltıda çeşit az ve personel sayısı yetersiz. Açık büfede biten ürünler yenilenmiyor.
Öncelikle otelin konumu çok güzel. Otelin otoparkı yok ama genel olarak bölgede otopark sorunu var. Odaların temizliği iyi. Otel çocuklu aileler için uygun değil. Hergün sıra gecesi var ve gürültüden uyunmuyor. Kahvaltıda çeşit az ve personel sayısı yetersiz. Açık büfede biten ürünler yenilenmiyor.
8
orhan
19 Jun 2025
·
Stayed 1 night
Otel konumu güzel, Mardin,in yapısı gereği otopark sorunu var. Otel genel olarak iyiydi, kahvaltı ne eksik ne fazla .
Otel konumu güzel, Mardin,in yapısı gereği otopark sorunu var. Otel genel olarak iyiydi, kahvaltı ne eksik ne fazla .
6
Einar
6 Oct 2024
·
Stayed 3 nights
Merkelig frokost. Utrolig mye støy med musikk fra hotellets restaurant fra 20.00 til 24.00. Parkering var problematisk
Merkelig frokost. Utrolig mye støy med musikk fra hotellets restaurant fra 20.00 til 24.00. Parkering var problematisk
6
Marco
24 Jun 2022
·
Stayed 3 nights
Check-in pessimo. Avevamo prenotato il parcheggio per la moto e non c'era alcun parcheggio. L'abbiamo messa per strada. Le pulizie giornaliere non sono mai state fatte nei 3 giorni di soggiorno e non abbiamo neppure avuto l'acqua. La lavanderia self service non esiste, abbiamo pagato un lavaggio di lavanderia e asciugatura (fuori erano 40°) 11€. WiFi e colazione buoni. Il personale non è poliglotta, ci si aiuta con il traduttore. Non capisco se è responsabilità di Hotels.com che non verifica le informazioni o se sono gli Hotel che promettono servizi che non hanno.
Check-in pessimo. Avevamo prenotato il parcheggio per la moto e non c'era alcun parcheggio. L'abbiamo messa per strada. Le pulizie giornaliere non sono mai state fatte nei 3 giorni di soggiorno e non abbiamo neppure avuto l'acqua. La lavanderia self service non esiste, abbiamo pagato un lavaggio di lavanderia e asciugatura (fuori erano 40°) 11€. WiFi e colazione buoni. Il personale non è poliglotta, ci si aiuta con il traduttore. Non capisco se è responsabilità di Hotels.com che non verifica le informazioni o se sono gli Hotel che promettono servizi che non hanno.
8
Vincent
21 Jun 2022
·
Stayed 1 night
Hôtel correct qui s’annonce 3 étoiles. Mais faut pas chercher les détails. Bien placé, terrasse, accueil anglophone, parking devant l’hôtel ( en moto ).
Hôtel correct qui s’annonce 3 étoiles. Mais faut pas chercher les détails. Bien placé, terrasse, accueil anglophone, parking devant l’hôtel ( en moto ).
6
Enes Talip
30 May 2025
·
Stayed 1 night
Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu
Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu
6
Ahmed
27 Aug 2022
·
Stayed 1 night
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
6
Karst
29 Mar 2022
·
Stayed 2 nights
This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several reviews mention damp or sewage odors, mould, and poor bathroom hygiene, while others found rooms clean. Housekeeping was inconsistent.
Related guest reviews
4
abdulkadir
5 Nov 2022
·
Sauberkeit hat mir nicht gefallen. Bad war sehr dreckig und hat extrem gestunken. Die Austattung war veraltet .
Sauberkeit hat mir nicht gefallen. Bad war sehr dreckig und hat extrem gestunken. Die Austattung war veraltet .
2
Tugba
9 May 2025
·
Stayed 1 night
Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu
Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu
8
recep
29 Sept 2025
·
Stayed 2 nights
İyi bir otel uygun fiyat çarşı içi gezmek için rahat kahvaltı güzel manzara eşliğinde çalışanlar ilgili odalar temiz tavsiye ederim.
İyi bir otel uygun fiyat çarşı içi gezmek için rahat kahvaltı güzel manzara eşliğinde çalışanlar ilgili odalar temiz tavsiye ederim.
2
Patric
6 Oct 2024
·
Stayed 1 night
There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
10
Ibrahim mete
2 Mar 2022
·
Stayed 1 night
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
8
OKTAY
18 Nov 2025
·
Stayed 1 night
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
2
Baris
3 Sept 2023
·
Stayed 1 night
Otel fotoğraflarda göründüğü gibi değil. Çok kirli ve odalar eskimiş. Gece boyunca lağım kokusundan uyuyamadık. Sabah kahvaltısı da çok kötü. Kalitesiz ürünler var ve çeşit çok az. Masalar yerler vs. çok kirli. Hotels den alırken girişte sürpriz hediye ve içecek ikramı vardı ama onlar da verilmedi. Kesinlikle tavsiye ETMİYORUM.
Otel fotoğraflarda göründüğü gibi değil. Çok kirli ve odalar eskimiş. Gece boyunca lağım kokusundan uyuyamadık. Sabah kahvaltısı da çok kötü. Kalitesiz ürünler var ve çeşit çok az. Masalar yerler vs. çok kirli. Hotels den alırken girişte sürpriz hediye ve içecek ikramı vardı ama onlar da verilmedi. Kesinlikle tavsiye ETMİYORUM.
6
Eyup Fazli
7 Jan 2023
·
Stayed 2 nights
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
2
Anil
11 Jun 2025
·
Stayed 2 nights
Otel çok eski, fotoğraftakilerle alakası yok. Odada ve özellikle banyoda ağır rutubet kokusu vardı. Klimalar çok eski ve kumandaları kırık. Kahvaltısı şimdiye kadar gördüğüm en kötü otel kahvaltısıydı. Yataklar eskimiş lekeli ve çökmüş.
Otel çok eski, fotoğraftakilerle alakası yok. Odada ve özellikle banyoda ağır rutubet kokusu vardı. Klimalar çok eski ve kumandaları kırık. Kahvaltısı şimdiye kadar gördüğüm en kötü otel kahvaltısıydı. Yataklar eskimiş lekeli ve çökmüş.
6
Hebat
22 Apr 2025
·
Stayed 2 nights
Hijyen eksikliği ve odalarda koku problemi mevcut konumu dışında iyi olan bir şey yok
Hijyen eksikliği ve odalarda koku problemi mevcut konumu dışında iyi olan bir şey yok
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary; some are spacious with city views, but many guests report significant noise from music and the street due to weak soundproofing. A few noted uncomfortable beds and maintenance issues like faulty AC, fridges, or TVs.
Related guest reviews
2
Silvester
18 Aug 2022
·
Stayed 2 nights
Chambre côté de la rue très bruyante à cause de la circulation et la musique trop forte qui viens du restaurant à côté. L'odeur très désagréable qui vient de la salle de bain, l'ouverure etais déjà couverte avec un sac en plastique. La climatisation non réglable car la télécommande ne fonctionnent pas, fuite de toilette, bruits des nuisibles dans le plancher du plafond, bruits répétitifs d'un appareil dans le couloirs, eau dans le frigo auparavant ouverte et entamé, la musiques trop forte toute la journée qui vient des hotparleurs dans le couloir. Le personnel de la réception complètement indifférent voir désagréable. Tous ça étaient très énervant. Impossible de dormir ou de se detendre le jour comme la nuit. Je regrette profondément cette réservation. La réception ne voudrait pas me donner une autre chambre sous prétexte que l'hôtel est complet. Après une longue discussions j'ai obtenu une chambre à peine la plus tranquille mais toujours avec le fuit dans les toilettes et la musique dans le couloir. Elle étais petite. Je ne recommande absolument pas cet hôtel.
Chambre côté de la rue très bruyante à cause de la circulation et la musique trop forte qui viens du restaurant à côté. L'odeur très désagréable qui vient de la salle de bain, l'ouverure etais déjà couverte avec un sac en plastique. La climatisation non réglable car la télécommande ne fonctionnent pas, fuite de toilette, bruits des nuisibles dans le plancher du plafond, bruits répétitifs d'un appareil dans le couloirs, eau dans le frigo auparavant ouverte et entamé, la musiques trop forte toute la journée qui vient des hotparleurs dans le couloir. Le personnel de la réception complètement indifférent voir désagréable. Tous ça étaient très énervant. Impossible de dormir ou de se detendre le jour comme la nuit. Je regrette profondément cette réservation. La réception ne voudrait pas me donner une autre chambre sous prétexte que l'hôtel est complet. Après une longue discussions j'ai obtenu une chambre à peine la plus tranquille mais toujours avec le fuit dans les toilettes et la musique dans le couloir. Elle étais petite. Je ne recommande absolument pas cet hôtel.
6
FIRAT
7 Jun 2025
·
Stayed 1 night
Odaları çok güzel ancak penceleri çok ses geçiriyor, dışarıdaki tüm müzik eğlenceyi duyuyorsunuz. Bu gece 12’ye kadar sürdü ve çok yoğun bir müzik sesi geliyordu. Çok rahatsız edici ancak bunun için ses geçirmeyen camlar konulmamış. Rahat bir şekilde erkenden uyumanız mümkün değil. Kahvaltısı da üç yıldızlı bir otele göre kaliteli ve yeterli değildi.
Odaları çok güzel ancak penceleri çok ses geçiriyor, dışarıdaki tüm müzik eğlenceyi duyuyorsunuz. Bu gece 12’ye kadar sürdü ve çok yoğun bir müzik sesi geliyordu. Çok rahatsız edici ancak bunun için ses geçirmeyen camlar konulmamış. Rahat bir şekilde erkenden uyumanız mümkün değil. Kahvaltısı da üç yıldızlı bir otele göre kaliteli ve yeterli değildi.
10
Tayfun
16 Jan 2022
·
Stayed 1 night
The rooms in this hotel, which has a great location, are so large and spacious that you will not want to leave. The hotel operators and staff are very helpful and try to help in every way.
The rooms in this hotel, which has a great location, are so large and spacious that you will not want to leave. The hotel operators and staff are very helpful and try to help in every way.
10
Tayfun
16 Jan 2022
·
Stayed 1 night
The location of the hotel is very good, the staff is friendly and solution-oriented, the rooms are spacious and comfortable, you can easily choose for a pleasant stay.
The location of the hotel is very good, the staff is friendly and solution-oriented, the rooms are spacious and comfortable, you can easily choose for a pleasant stay.
2
Patric
6 Oct 2024
·
Stayed 1 night
There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
8
YONGSU
28 Sept 2024
·
Stayed 1 night
hotel's next door cafe? store was very noisy...i think this problem is depends on the room. but hotel's service and condition was good.
hotel's next door cafe? store was very noisy...i think this problem is depends on the room. but hotel's service and condition was good.
6
Eyup Fazli
7 Jan 2023
·
Stayed 2 nights
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
2
Anil
11 Jun 2025
·
Stayed 2 nights
Otel çok eski, fotoğraftakilerle alakası yok. Odada ve özellikle banyoda ağır rutubet kokusu vardı. Klimalar çok eski ve kumandaları kırık. Kahvaltısı şimdiye kadar gördüğüm en kötü otel kahvaltısıydı. Yataklar eskimiş lekeli ve çökmüş.
Otel çok eski, fotoğraftakilerle alakası yok. Odada ve özellikle banyoda ağır rutubet kokusu vardı. Klimalar çok eski ve kumandaları kırık. Kahvaltısı şimdiye kadar gördüğüm en kötü otel kahvaltısıydı. Yataklar eskimiş lekeli ve çökmüş.
6
Bayram
5 Dec 2025
·
Stayed 1 night
Ses yalıtımı yoktu akşam 11e kadar otel yerine gece kulübüne gitmiş gibiydim, diğer odalarda konuşulan herşeyide birebir naklen duyabiliyodum
Ses yalıtımı yoktu akşam 11e kadar otel yerine gece kulübüne gitmiş gibiydim, diğer odalarda konuşulan herşeyide birebir naklen duyabiliyodum
10
Umut
25 Jan 2025
·
Stayed 1 night
Valla yer konum ve odalar güzeldi fakat odalardaki yatak konforu çok kötüydü yatak berbattı
Valla yer konum ve odalar güzeldi fakat odalardaki yatak konforu çok kötüydü yatak berbattı
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many mention warm, helpful staff, yet others report slow or absent check-in, indifferent attitudes, and misinformation about services.
Related guest reviews
2
Silvester
18 Aug 2022
·
Stayed 2 nights
Chambre côté de la rue très bruyante à cause de la circulation et la musique trop forte qui viens du restaurant à côté. L'odeur très désagréable qui vient de la salle de bain, l'ouverure etais déjà couverte avec un sac en plastique. La climatisation non réglable car la télécommande ne fonctionnent pas, fuite de toilette, bruits des nuisibles dans le plancher du plafond, bruits répétitifs d'un appareil dans le couloirs, eau dans le frigo auparavant ouverte et entamé, la musiques trop forte toute la journée qui vient des hotparleurs dans le couloir. Le personnel de la réception complètement indifférent voir désagréable. Tous ça étaient très énervant. Impossible de dormir ou de se detendre le jour comme la nuit. Je regrette profondément cette réservation. La réception ne voudrait pas me donner une autre chambre sous prétexte que l'hôtel est complet. Après une longue discussions j'ai obtenu une chambre à peine la plus tranquille mais toujours avec le fuit dans les toilettes et la musique dans le couloir. Elle étais petite. Je ne recommande absolument pas cet hôtel.
Chambre côté de la rue très bruyante à cause de la circulation et la musique trop forte qui viens du restaurant à côté. L'odeur très désagréable qui vient de la salle de bain, l'ouverure etais déjà couverte avec un sac en plastique. La climatisation non réglable car la télécommande ne fonctionnent pas, fuite de toilette, bruits des nuisibles dans le plancher du plafond, bruits répétitifs d'un appareil dans le couloirs, eau dans le frigo auparavant ouverte et entamé, la musiques trop forte toute la journée qui vient des hotparleurs dans le couloir. Le personnel de la réception complètement indifférent voir désagréable. Tous ça étaient très énervant. Impossible de dormir ou de se detendre le jour comme la nuit. Je regrette profondément cette réservation. La réception ne voudrait pas me donner une autre chambre sous prétexte que l'hôtel est complet. Après une longue discussions j'ai obtenu une chambre à peine la plus tranquille mais toujours avec le fuit dans les toilettes et la musique dans le couloir. Elle étais petite. Je ne recommande absolument pas cet hôtel.
2
Yusuf
25 Aug 2024
·
Stayed 1 night
Würde ich nie wieder buchen Personal sehr sehr unfreundlich beim Beschreibung Parkservice falsch information und Personal sagt euer Problem Zimmer nicht gekriegt wie beschrieben 4 Bett Zimmer sondern 3 Bett gekriegt aber für vier Bett gezahlt dann sagt Bucht halt nicht online weil online günstiger ist In der früh kein Wasser zum Duschen nicht mal zum Gesicht waschen Überall dreckig Würde ich keine Raten
Würde ich nie wieder buchen Personal sehr sehr unfreundlich beim Beschreibung Parkservice falsch information und Personal sagt euer Problem Zimmer nicht gekriegt wie beschrieben 4 Bett Zimmer sondern 3 Bett gekriegt aber für vier Bett gezahlt dann sagt Bucht halt nicht online weil online günstiger ist In der früh kein Wasser zum Duschen nicht mal zum Gesicht waschen Überall dreckig Würde ich keine Raten
2
Tugba
9 May 2025
·
Stayed 1 night
Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu
Odanın temizliği bitmeden odaya girdik ve o duruma şahit olduk. Ellerinde ki su dolu pet şişeleri odanın ortasına serpip paspas yapıyorlar. Oda değişikliği talep ettik gittiğimiz odada yastıklarımıza tişört geçirdik sigara kokusundan uyunmuyordu. Genel itibari ile ilgisiz ve umursamaz bir tavırları var tüm otel çalışanlarının. Mardin de müşteri sıkıntısı olmadığı aşikar fiyat uygun diye gittik ama gerçekten o fiyat bile bu otel için fazla gelebilir. Sabah kahvaltı da kurumuş börekler özensiz bir kaç kahvaltılık ve ilgisiz çalışanlar. Gece canlı müzikten uyuyamadık ve böyle bir durum olduğunu otel ücretini ödeyip odaya geçtikten sonra söylediler. Bizim için fiyaskoydu
10
Semih
29 Nov 2025
·
Stayed 1 night
Kisa bir konaklama oldu ama calisanlari gercekten guler yuzlu tekrar geldigimde adresim belli
Kisa bir konaklama oldu ama calisanlari gercekten guler yuzlu tekrar geldigimde adresim belli
10
Ibrahim mete
2 Mar 2022
·
Stayed 1 night
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
6
Marco
24 Jun 2022
·
Stayed 3 nights
Check-in pessimo. Avevamo prenotato il parcheggio per la moto e non c'era alcun parcheggio. L'abbiamo messa per strada. Le pulizie giornaliere non sono mai state fatte nei 3 giorni di soggiorno e non abbiamo neppure avuto l'acqua. La lavanderia self service non esiste, abbiamo pagato un lavaggio di lavanderia e asciugatura (fuori erano 40°) 11€. WiFi e colazione buoni. Il personale non è poliglotta, ci si aiuta con il traduttore. Non capisco se è responsabilità di Hotels.com che non verifica le informazioni o se sono gli Hotel che promettono servizi che non hanno.
Check-in pessimo. Avevamo prenotato il parcheggio per la moto e non c'era alcun parcheggio. L'abbiamo messa per strada. Le pulizie giornaliere non sono mai state fatte nei 3 giorni di soggiorno e non abbiamo neppure avuto l'acqua. La lavanderia self service non esiste, abbiamo pagato un lavaggio di lavanderia e asciugatura (fuori erano 40°) 11€. WiFi e colazione buoni. Il personale non è poliglotta, ci si aiuta con il traduttore. Non capisco se è responsabilità di Hotels.com che non verifica le informazioni o se sono gli Hotel che promettono servizi che non hanno.
8
OKTAY
18 Nov 2025
·
Stayed 1 night
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
8
Orhan
30 Aug 2023
·
Stayed 2 nights
Otelin konumunu ve yeri çok iyi park yeri yok ama yardımcı oldular biraz gitişimiz geç oldu ama Güral bey çok yardımcı oldu ve çok nazik davrandı küçük kızımızla mükemmel bir bağ kurdu çok teşekkür ederiz
Otelin konumunu ve yeri çok iyi park yeri yok ama yardımcı oldular biraz gitişimiz geç oldu ama Güral bey çok yardımcı oldu ve çok nazik davrandı küçük kızımızla mükemmel bir bağ kurdu çok teşekkür ederiz
10
SHAHZAD
14 Dec 2025
·
Stayed 2 nights
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
6
Ahmed
27 Aug 2022
·
Stayed 1 night
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
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AI-generated summary based on recent guest reviews
Location
Widely praised walkable setting close to shops, restaurants, and sights. Vehicle access and stopping at the entrance can be difficult in this area.
Related guest reviews
8
Ali
1 Jun 2025
·
Stayed 2 nights
Çarşı içi her yere yürüme mesafesi güzeldi
Çarşı içi her yere yürüme mesafesi güzeldi
10
Pelin
16 May 2025
·
Stayed 1 night
internetteki yorumlara bakınca korkarak girmiştik ama gayet temiz, yataklar rahat, ilgi yeterli, kahvlatı da iyi ve yeterli idi... konum olarak zaten çok iyi gezilecek yerlerin içi, gezilecek yolun direkt üstünde... kendi terasları da gezip görülecek yerlerin manzarısına sahip... banyolar kokuyor diyorlar ama taş bir yapı tabiki havalnadırma sorunu mevcut ama bizirahatsız etmedi... otopark yakın mesafede varmış biz bulamamıştık sadece gitmeden otele varmadan önceki otoparka bakıp belirleyip öyle gitmekte yarar var.. keze otel önü ana gezilecek cadde duraksama yapmak bile zor...
internetteki yorumlara bakınca korkarak girmiştik ama gayet temiz, yataklar rahat, ilgi yeterli, kahvlatı da iyi ve yeterli idi... konum olarak zaten çok iyi gezilecek yerlerin içi, gezilecek yolun direkt üstünde... kendi terasları da gezip görülecek yerlerin manzarısına sahip... banyolar kokuyor diyorlar ama taş bir yapı tabiki havalnadırma sorunu mevcut ama bizirahatsız etmedi... otopark yakın mesafede varmış biz bulamamıştık sadece gitmeden otele varmadan önceki otoparka bakıp belirleyip öyle gitmekte yarar var.. keze otel önü ana gezilecek cadde duraksama yapmak bile zor...
8
orhan
19 Jun 2025
·
Stayed 1 night
Otel konumu güzel, Mardin,in yapısı gereği otopark sorunu var. Otel genel olarak iyiydi, kahvaltı ne eksik ne fazla .
Otel konumu güzel, Mardin,in yapısı gereği otopark sorunu var. Otel genel olarak iyiydi, kahvaltı ne eksik ne fazla .
8
Aysin
6 Apr 2023
·
Stayed 5 nights
Otelden ve calısanlardan cok memnun kaldık sadece kahvaltısı oldukça kötü. Biz de cev redeki güzel yerlere gittik. Otelin konumu cok güzel bir çok tarihi mekana yakın. 2 cocukla oldukca rahat ettik tavsiye ederiz
Otelden ve calısanlardan cok memnun kaldık sadece kahvaltısı oldukça kötü. Biz de cev redeki güzel yerlere gittik. Otelin konumu cok güzel bir çok tarihi mekana yakın. 2 cocukla oldukca rahat ettik tavsiye ederiz
10
Ibrahim mete
2 Mar 2022
·
Stayed 1 night
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
8
Sally
13 Oct 2025
·
Stayed 2 nights
Very good location
Very good location
10
Numan
27 Jan 2022
·
Stayed 2 nights
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
8
OKTAY
18 Nov 2025
·
Stayed 1 night
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
Lokasyonu çok iyi, temiz ve personel ilgiliydi.
10
Mehmet
9 Oct 2023
·
Stayed 3 nights
Mükemmel konum hizmet güleryüz dört dörtlük bir konaklama
Mükemmel konum hizmet güleryüz dört dörtlük bir konaklama
10
SHAHZAD
14 Dec 2025
·
Stayed 2 nights
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
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Dining
Breakfast draws frequent criticism for limited variety, weak quality, and frying smells, with items sometimes not replenished. However, some guests enjoyed meals, terrace views, or the on-site restaurant.
Related guest reviews
8
Brenda
25 Mar 2022
·
Stayed 2 nights
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
6
ismail
17 Nov 2025
·
Stayed 2 nights
Kahvaltısı çok kötüydü.hiç görsellere uymamakta
Kahvaltısı çok kötüydü.hiç görsellere uymamakta
6
Erdinç
15 Nov 2025
·
Stayed 3 nights
Öncelikle otelin konumu çok güzel. Otelin otoparkı yok ama genel olarak bölgede otopark sorunu var. Odaların temizliği iyi. Otel çocuklu aileler için uygun değil. Hergün sıra gecesi var ve gürültüden uyunmuyor. Kahvaltıda çeşit az ve personel sayısı yetersiz. Açık büfede biten ürünler yenilenmiyor.
Öncelikle otelin konumu çok güzel. Otelin otoparkı yok ama genel olarak bölgede otopark sorunu var. Odaların temizliği iyi. Otel çocuklu aileler için uygun değil. Hergün sıra gecesi var ve gürültüden uyunmuyor. Kahvaltıda çeşit az ve personel sayısı yetersiz. Açık büfede biten ürünler yenilenmiyor.
8
recep
29 Sept 2025
·
Stayed 2 nights
İyi bir otel uygun fiyat çarşı içi gezmek için rahat kahvaltı güzel manzara eşliğinde çalışanlar ilgili odalar temiz tavsiye ederim.
İyi bir otel uygun fiyat çarşı içi gezmek için rahat kahvaltı güzel manzara eşliğinde çalışanlar ilgili odalar temiz tavsiye ederim.
8
yesim
5 Nov 2025
·
Stayed 3 nights
Kahvaltidaki kizartmalardan, kahvalti salonu cok kizartma kokuyordu. Kokudan kahvalti edemedik
Kahvaltidaki kizartmalardan, kahvalti salonu cok kizartma kokuyordu. Kokudan kahvalti edemedik
10
Numan
27 Jan 2022
·
Stayed 2 nights
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
6
Enes Talip
30 May 2025
·
Stayed 1 night
Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu
Kahvaltısı vasatın da altında. Otopark problemi bölgenin genel sorunu
6
Eyup Fazli
7 Jan 2023
·
Stayed 2 nights
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
10
SHAHZAD
14 Dec 2025
·
Stayed 2 nights
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
2
Nalan
10 Nov 2025
·
Stayed 4 nights
Kahvaltı kötü ,temizlik kötü ,aşırı derecede gürültü var. Tatili kemek zorundaydım.
Kahvaltı kötü ,temizlik kötü ,aşırı derecede gürültü var. Tatili kemek zorundaydım.
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AI-generated summary based on recent guest reviews
8
Bouchra
11 Jul 2026
·
Stayed 4 nights
Main road a lot of shops and restaurants clean room
Main road a lot of shops and restaurants clean room
6
Celal
1 Jul 2026
·
Stayed 1 night
Dusch and toilet not real clean
Dusch and toilet not real clean
2
Onur
16 Mar 2026
·
Stayed 1 night
A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window.
A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window.
6
OTHMANE
7 Feb 2026
·
Stayed 2 nights
Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.
Pros: Great location in the heart of the old city. Close to cafes, restaurants, attractions. Staff were courteous and helpful. Cons: The room looked nicer and bigger on the pictures. We booked a deluxe room but we received a small room on the main floor The towels has stains on them Load music from Han restaurant below the hotel until 2300. It seemed to be under the same ownership. Misleading info about the internet speed as it was not 500 mgbs as indicated on the description. It was about 10 mgbs as per the speed tests done over the 2 nights we stayed there so make alternative plans if you planning to work remotely. Unhelpful rbc rewards by Expedia/ very low quality support.
10
SHAHZAD
14 Dec 2025
·
Stayed 2 nights
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
Central location near shops. Great staff. Thank you for hosting me. Great breakfast. Would come again.
FAQs about Tuğhan Hotel
Is parking available at the hotel?
Parking is available at the property, specifically for bicycles. However, no information is provided regarding car parking options.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 14:30 until 23:59, and check-out is at 12:30. Early or late check-in/check-out may incur additional charges and should be requested in advance.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of TRY 1000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The hotel features a stair-free path to the entrance, wheelchair-accessible public washrooms, and a wheelchair-accessible lounge. Additionally, assistive listening devices are available in meeting rooms.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Mardin (Artuklu), just steps from Kirklar Kilisesi and Latifiye Mosque. It is 0.2 km from Mardin Museum and 0.3 km from the Bazaar and Şahkulubey Mansion. The nearest major airport is Mardin (MQM), approximately 20.5 km away.
What are the hotel's policies regarding children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Does the hotel provide extra beds or cribs?
The hotel offers cribs for a fee of TRY 650.0 per day. No information is provided regarding rollaway beds or extra beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 65.22792207401275USD
- 2026-09-21: 65.94443076816559USD
- 2026-09-22: 65.87099493616104USD
- 2026-09-23: 66.24504405529022USD
- 2026-09-24: 65.73275453454971USD
- 2026-09-25: 65.68916008741378USD
- 2026-09-26: 93.1197019277954USD
- 2026-09-27: 92.99979310073851USD
- 2026-09-28: 96.01391755706787USD
- 2026-09-29: 95.12341663330078USD
- 2026-09-30: 96.01391755706787USD
- 2026-10-01: 94.44303656337738USD
- 2026-10-02: 93.46744103134155USD
- 2026-10-03: 94.44303656337738USD
- 2026-10-04: 96.1091769007492USD
- 2026-10-05: 94.44303656337738USD
- 2026-10-06: 94.44303656337738USD
- 2026-10-07: 93.56254264636993USD
- 2026-10-08: 93.56254264636993USD
- 2026-10-09: 94.44303656337738USD
- 2026-10-10: 96.1091769007492USD
- 2026-10-11: 96.1091769007492USD
- 2026-10-12: 96.1091769007492USD
- 2026-10-13: 96.30368261795043USD
- 2026-10-14: 93.56254264636993USD
- 2026-10-15: 96.1091769007492USD
- 2026-10-16: 96.1091769007492USD
- 2026-10-17: 96.1091769007492USD
- 2026-10-18: 96.1091769007492USD
- 2026-10-19: 96.1091769007492USD
- 2026-10-20: 96.1091769007492USD
- 2026-10-21: 96.1091769007492USD
- 2026-10-22: 96.1091769007492USD
- 2026-10-23: 96.1091769007492USD
- 2026-10-24: 96.1091769007492USD
- 2026-10-25: 94.44303656337738USD
- 2026-10-26: 142.68650945701597USD
- 2026-10-27: 96.1091769007492USD
- 2026-10-28: 96.1091769007492USD
- 2026-10-29: 96.1091769007492USD
- 2026-10-30: NO DATA
- 2026-10-31: 96.1091769007492USD
- 2026-11-01: 102.50764124999999USD
- 2026-11-02: 93.25937064998627USD
- 2026-11-03: 96.1091769007492USD
- 2026-11-04: 96.30368261795043USD
- 2026-11-05: 99.92341499999999USD
- 2026-11-06: 96.1091769007492USD
- 2026-11-07: 93.59392188560486USD
- 2026-11-08: 96.1091769007492USD
- 2026-11-09: 96.1091769007492USD
- 2026-11-10: 96.1091769007492USD
- 2026-11-11: 96.1091769007492USD
- 2026-11-12: 96.1091769007492USD
- 2026-11-13: 99.92341499999999USD
- 2026-11-14: 100.29112430355072USD
- 2026-11-15: 96.1091769007492USD
- 2026-11-16: 96.1091769007492USD
- 2026-11-17: NO DATA
- 2026-11-18: 102.50764124999999USD
- 2026-11-19: 95.60506736320495USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA, and DBS PayLah!
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: TRY 1000 per vehicle (one-way, maximum occupancy 4)
- A late check-out fee will be charged
- Crib (infant bed) fee: TRY 650.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Airport shuttle
General
Room service
Restaurant
Non-smoking rooms
Kids club
Picnic area/Tables
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Activities
Garden
Hiking
Live music
Bicycle Tour Information
Outdoor Furniture
Terrace
Internet
Free wi-fi