Winds Boutique Hotel

Want more can you ask for great services great staff

The hotel property is ok and conveniently located near Walking Street. Staff were generally friendly, but security is trash and policies inconsistent. Everyone knows most guests bring companions due to the proximity to Walking Street. On the 1st night, I brought a person, and there was no issue: staff followed the standard policy of registering the guest and calling my room before she left. On the 2nd night, I brought another guest. This person stole a valuable USD amount and left the hotel at 5:30 AM while I was sleeping, without any check or call to me bypassing security protocols. The front desk staff were friendly and willing to help, but top management was completely uncooperative. If staff had called me before the companion left, this could have been prevented. Management showed no sympathy and offered only a measly 10% discount on a future booking, which I refused. I was told similar incidents had occurred before, indicating they were aware of risks in the area, yet consistent protocols were not followed. When I reported the theft, they refused to provide CCTV footage (only to police) and blamed me for not using the safebox. I refute this, as no guest can fit laptops, watches, or larger objects in it, and the outcome would have been the same. This experience ruined my vacation. The hotel would not help at all in these circumstances. I have filed a police report and am taking further steps. I recommend guests look other place in which you could feel safe and protected.

Pool very nice

We Paid big money for the breakfast included option and they had no eggs. They could not cook you an egg anyway at all. Hard boiled or fried. I can’t have a high carb breakfast. Eggs with any meat is fine. Yogurt is fine but nothing. I asked to get my breakfast money back they said they would process the the issue with Expedia but I have seen no refund. They should not offer a breakfast option at such a high price. I paid for the most delux room.

The room was nice. Excellent staff, very helpful to get a free ride to local restaurants. The only bad thing was noisy motorcycles outside.