The Westin Austin Downtown

Name: The Westin Austin Downtown
Address: 310 East 5th Street, Waller Creek District, Austin, Austin (and vicinity), Texas, United States of America, Austin, Travis County, United States of America
Rating: 8.17

"Efficient check-in/check-out"

"Loved the food"

"Conveniently located"

"Great pool"

"Staff were helpful and professional"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

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Property description

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

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Guest reviews

8.2

Very good

Based on 1,002 verified reviews

Who stays here?

Business

28%

Couple

31%

Family

17%

Group

19%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At The Westin Austin Downtown, travellers praise the central location near Sixth Street, friendly staff, and a lively rooftop pool and bar, while recurring drawbacks include expensive valet-only parking, occasional cleanliness and maintenance issues, and nighttime noise from nearby venues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Justin

6 days ago

·

Stayed 1 night

No soft closing toilet seats and austin kinda sucks. But the hotel was pretty nice

10

Nelson

2 weeks ago

·

Stayed 1 night

Great

10

Desiree

Mar 8, 2026

·

Stayed 2 nights

The front desk customer service at the Westin Downtown Austin was amazing! Deja (I apologize if I misspelled your name) truly deserves recognition. She was incredibly polite, friendly, and took the time to answer all of my questions and concerns without hesitation. Her professionalism and positive attitude really took our experience over the top. Because of her excellent service, I will definitely be coming back. Thank you for making our stay even better!

10

Lisa

Mar 2, 2026

·

Stayed 2 nights

Clean room, great food, great location.

10

William A

Feb 15, 2026

·

Stayed 1 night

Room was spotless.

310 East 5th Street, Waller Creek District, Austin, Austin (and vicinity), Texas, United States of America

Location

A stay at The Westin Austin Downtown places you in the heart of Austin, within a 10-minute walk of Sixth Street and Lady Bird Lake. This hotel is 0.4 mi (0.7 km) from Austin Convention Center and 0.5 mi (0.9 km) from Rainey Street.

Comedy Mothership(0.1 miles)

Frost Bank Tower(0.2 miles)

Sixth Street(0.3 miles)

Austin Visitor Center(0.3 miles)

Paramount Theatre(0.3 miles)

First Baptist Church(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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