Is parking available at the property?

Limited on-site parking is available at no additional cost. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately MYR 45 for adults and MYR 30 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific room accessibility details are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in Malacca City, just steps from Dataran Pahlawan Melaka Megamall and within a 5-minute walk of A Famosa. It is approximately 0.7 miles from the Church of St. Francis Xavier and 0.8 miles from the Malacca River. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Imperial Heritage Hotel Melaka - Comfort and Convenience

Average nightly price at Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access by month, last 12 months (USD)
Month	Average price
January	US$32
February	US$34
March	US$31
April	US$27
May	US$32
June	US$29
July	US$34
August	US$37
September	US$33
October	US$43
November	US$33
December	US$36

What guests think

At Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access, guests value the central location and spacious rooms, but report dated décor, inconsistent cleanliness and maintenance, mixed service, and breakfast quality.

Multiple reviews highlight easy walking access to malls, Jonker Street, A’Famosa, and other sights. Some rooms offer good views, though a few lack windows, noise can travel, and Wi‑Fi reliability varies. Expect a convenient base with basic comforts over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated with maintenance problems such as weak water pressure and a nonfunctioning gym; some in‑room features like TVs or phones failed, and there were isolated reports of water outages. Free parking is available.

Related guest reviews

6

Mui lee

12 Jan 2024

·

Stayed 2 nights

Total 4 room booked. One room aircond trip midnight..one entrance handle coming off, loose. The rest ok

10

chihkai

16 May 2023

·

Stayed 2 nights

提供停車

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4

Sally

15 Jul 2024

·

Stayed 3 nights

The hotel is located near shopping malls and near to Jonker Walk.Veru convenient.However, the room needs updating as our curtain has many holes and the light gets through the curtain.The toilet is dirty and the gym is not functionable.

8

Hooi Eor

23 May 2024

·

Stayed 1 night

This hotel is quite old and maintenance is needed such as lift, amenities holder at the shower area. However, the room cleanliness was good. Air con was strong and cooling.

6

Margaret

5 Oct 2024

·

Stayed 2 nights

The property is a bit old otherwise it’s good

4

Elliot Hon Yuan

11 Apr 2024

·

Stayed 2 nights

Hotel in dire need of renovation. Only 2 bottle of water provided per night with no drinkable water anywhere.

8

Caroline

29 Jun 2025

·

Stayed 7 nights

I chose the hotel becos of location. It is v basic hotel. Facilities are old, working but old. Water pressure for shower, v v weak. V fustrating. But location is awesome. Thanks.

6

Oi Theen

11 Sept 2025

·

Stayed 3 nights

Tourist tax which was not make known during booking. Only when check in then ask to pay the tax. The facilities was old. TV and phone not working. Triple room - one of the bed has no aircon only fan.

8

Dr Hilton

3 Mar 2025

·

Stayed 4 nights

This is a comfortable hotel and the room that I had on 13th floor was spacious, sunny and hospitable. But this is not a grand old dame. It is a huge 300 plus bed hotel in the city centre of Melaka. There is a big shopping mall across the road. It’s just a pity that there was not not water for most of my four day stay and housekeeping is very tardy. They don’t even provide hand towels except on request. But despite the shortcomings it is a fine place to stay at a very reasonable price.

8

Catrinna

11 Nov 2024

·

Stayed 2 nights

- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.

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Cleanliness

Feedback is mixed: some rooms are clean, but recurring issues include dirty bathrooms or furniture, mould, cockroaches, dust, and slow housekeeping.

Related guest reviews

4

Karen

4 Nov 2025

·

Stayed 2 nights

The hotel is very old n lack of maintenance, there is no clean up room service, how can where the customer stay more a day Not recommended

6

Farimi

25 Jan 2023

·

Stayed 1 night

the items in the room are not in good condition. The toilet cabinet is quite dirty and has woodworms, which is very dangerous for children. the room is quite dusty as if it is not well maintained. because before I was very satisfied with this hotel. This is the 3rd time I choose this hotel. please do something so that bad things don't happen.

6

LIAM KWEE

16 Dec 2024

·

Stayed 1 night

Dirty

8

Robert

7 Jun 2025

·

Stayed 2 nights

Walking distance to attractions. Clean room with great views. Breakfast is pricey, and limited in Western tastes, but plenty of places clise by to eat.

4

Sally

15 Jul 2024

·

Stayed 3 nights

The hotel is located near shopping malls and near to Jonker Walk.Veru convenient.However, the room needs updating as our curtain has many holes and the light gets through the curtain.The toilet is dirty and the gym is not functionable.

8

Hooi Eor

23 May 2024

·

Stayed 1 night

This hotel is quite old and maintenance is needed such as lift, amenities holder at the shower area. However, the room cleanliness was good. Air con was strong and cooling.

4

Sanna

15 Jun 2025

·

Stayed 1 night

Good location only. The hotel is not well maintained, bottom of bathroom door with loads of moulds marks, dirty armchair, damaged furniture, creaking wardrobe door & etc. The hotel should be of 2 star only (why it is graded 4 star). Very disappointed with the stay. Never book this hotel again.

8

Raveena Kaur

28 May 2024

·

Stayed 2 nights

1. The sink in the toilet clogs every time we use and it takes time to unclog. 2. There were cockroaches in the toilet and dressing table

8

Dr Hilton

3 Mar 2025

·

Stayed 4 nights

This is a comfortable hotel and the room that I had on 13th floor was spacious, sunny and hospitable. But this is not a grand old dame. It is a huge 300 plus bed hotel in the city centre of Melaka. There is a big shopping mall across the road. It’s just a pity that there was not not water for most of my four day stay and housekeeping is very tardy. They don’t even provide hand towels except on request. But despite the shortcomings it is a fine place to stay at a very reasonable price.

8

THIO KHENG GUAN

28 Jun 2024

·

Stayed 1 night

Location convenience and price; cleanliness acceptable.

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Rooms

Rooms are generally spacious, with some good views from higher floors; a few lack windows, noise can carry, décor is dated, and Wi‑Fi and TV functionality are inconsistent.

Related guest reviews

10

Ann

10 May 2023

·

Stayed 1 night

Shower/Toilet is little dark. trapped water. Spacious room with good view. Good location too. Would choose to stay again.

10

CM

3 Sept 2024

·

Stayed 1 night

Room is clean, location is good and convenient for shopping and food. The tv has no sound and could not get cable tv

10

Bryan

4 Mar 2025

·

Stayed 5 nights

Beautiful stay, friendly helpful staff and manager invited us to iftar meal for Ramadan. Very clean and spacious room on 16th floor

6

Eng Kit

23 Jul 2024

·

Stayed 1 night

The room assigned has no window. Hence the rooms has some stale due to insufficient air circulation. The reception check in is efficient and helpful.

8

Hendrik

17 Dec 2024

·

Stayed 2 nights

Good hotel and good service. In fact we proved that by choosing to extend our 2-day stay. The only (and most important) thing that let the hotel down was its Wi-Fi. It was slow and intermittent. Eventually we asked whether we could have a wired connection. Initially they said that they only had Wi-Fi, but when we complained again, all of a sudden this was possible. With a wired connection, there were no further issues. Good fast Wi-Fi is not a luxury to a lot of people, it's a necessity.

10

Hock Seng

28 Sept 2024

·

Stayed 2 nights

The room very spacey and well designed, clean and the air con very cold. Hotel surrounded by well-known shopping Centre

6

KOK WAH

15 Jul 2025

·

Stayed 3 nights

The hotel was good. The only complaint is that loud noise, like dragging of chair and some knocking on the floor and basin, can be heard especially during the late afternoon.

8

Robin

4 May 2023

·

Stayed 2 nights

The imperial heritage is a very striking building in the heart of downtown Malacca, which makes it a great base for sightseeing, shopping and dining. Inside, the hotel is a borderline 4 star. The lobby a bit small and dated, the rooms spacious but a tad old fashioned. Or as some would say, authentic to an age. Just that age is the 1980s, which was great for music but not so much for design. Still we booked the family suite and it was really spacious, clean, had nice views a kitchenette and two twin bedrooms. Which for some is the most important thing.

8

Catrinna

11 Nov 2024

·

Stayed 2 nights

- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.

6

Wong Pheng Yeok E S

20 Dec 2022

·

Stayed 3 nights

Comfortable. Generally ok. Cannot connect to wifi. Cleanliness was ok, not excellent. Service overall was good though. Location was good.

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Service

Staff are often friendly and helpful at the front desk, with efficient check‑ins for some stays. However, multiple reviews report slow or delayed check‑in, poor follow‑up on amenities, key‑card problems, and unclear notice about city/tourist tax.

Related guest reviews

10

Kheng

25 May 2025

·

Stayed 2 nights

Very convenient location, and staff are friendly

8

Alex

1 Mar 2023

·

Stayed 1 night

Hotel staff was fantastic. They offered very good service. Even the security guard was very helpful. M impressed . Think they are the one that keeps the hotel running .

4

Katsunori

21 Feb 2025

·

Stayed 2 nights

今にも潰れそう。エクスペディアに記載されたものは何もない。意味不明に金取られるし、ボロからエレベーターのボタンすらいらつく。部屋のカードキー壊れても対応遅く、イラつく。寝るだけなら他でいい

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8

BYOUNG WOO

9 Jun 2024

·

Stayed 1 night

적당한 가격이었고 다음날 체크아웃 후 짐 맡기기가 가능했습니다.

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6

Anna

12 Jun 2024

·

Stayed 1 night

Check in was slow n inefficiency.

2

Alicia Sin Nie

12 Nov 2025

·

Stayed 2 nights

Extremely Disappointing Stay Our stay was nothing short of frustrating and disappointing. Late Check-In: Check-in was supposed to be at 3 pm. We arrived at 4:30 pm but only got our room at 6 pm — more than two hours late. Missing Amenities: The room had no toiletries, toothbrushes, toilet paper, or bedroom slippers. We called the concierge around 6:30 pm, and the front desk confirmed the items would be delivered. When we returned at 11:30 pm, nothing had been sent, and we had to go down to the lobby ourselves to request and collect them. Insufficient Key Cards: The room was booked for three guests, yet we were given only one key card. Access Issues: On the second day, that single key card was deactivated, and we couldn’t access our room when we returned to the hotel. We had to go back to the front desk again to reactivate it, despite having the room booked for 3D2N. Overall, the service quality, attention to detail, and guest experience were terrible. This stay was filled with unnecessary inconvenience, and I would not recommend this hotel to anyone expecting even basic hospitality standards.

10

Seng Huat

4 Jul 2024

·

Stayed 2 nights

We had a pleasant stay. All the staff were very friendly. Efficient front office staff, checking in and out was fast. However the property seems a bit old though.

8

bu khun

2 Mar 2024

·

Stayed 2 nights

when we go to chekin at 8pm they still not done yet any room for me n we need wait 15 minute n i book this hotel is two months ago。 wifi very slow

8

Joo Peng

14 Apr 2025

·

Stayed 1 night

Excellent service from the front desk. Both the day shift and night shift. Only the hotel communication department is a big big disappointment. I tried contacting them through Hotel.com and their direct email. No reply at all. Makes planning very hard.

2

Jenny

11 Aug 2024

·

Stayed 2 nights

Room aircon keep leaking throughout the stay, the check in is very slow, when there is people cut queue, the staff will say they have registered before but when look closely they are doing the same procedure as a new check in.

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Location

Consistently praised: central and walkable to malls, Jonker Street, A’Famosa, and other sights, with plenty of dining nearby.

Related guest reviews

10

Kheng

25 May 2025

·

Stayed 2 nights

Very convenient location, and staff are friendly

10

RIA KUSUMANINGSIH

29 Sept 2025

·

Stayed 1 night

Very convenient, can just walk to Hard Rock Cafe, all River Cafe and near to 7E also. Will repeat book for my trip to Melaka.

8

Robert

7 Jun 2025

·

Stayed 2 nights

Walking distance to attractions. Clean room with great views. Breakfast is pricey, and limited in Western tastes, but plenty of places clise by to eat.

10

Eng Hock

12 Oct 2024

·

Stayed 1 night

Paklawan Square is just opposite. A lot of restaurants nearly. Also, the A'Farmosa is within walking distance.

8

Rohana

2 Jun 2025

·

Stayed 1 night

It is within walking distance of eateries and the night market.

8

Tan

14 Aug 2024

·

Stayed 1 night

Clean room & comfy bed. Walking distance to famous tourist spots ie A' Famosa Fort, St. Paul's Hill, Menara Taming Sari and malls Pahlawan & Mahkota Parade.

10

Hock Seng

28 Sept 2024

·

Stayed 2 nights

The room very spacey and well designed, clean and the air con very cold. Hotel surrounded by well-known shopping Centre

10

??

13 Nov 2024

·

Stayed 1 night

クアラルンプールから日帰り観光をしようと思っていたマラッカだが、前日急遽1泊するプランに変更し、ホテルを探してみたらお得なプランがあり即予約。リーズナブルな金額だったので小さいホテルかと思っていたら歴史のある大きなホテルで、3人だったのでファミリールームにしたら広々としていて快適だった。施設が古いのが気になる方もいるかもしれないが、どこに行くにも動きやすく繁華街ジョンカーストリートにも歩いていけて立地も抜群でした。

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10

Mui Eng

3 Nov 2025

·

Stayed 3 nights

Good breakfast with local food delights. Great location, near shopping mall and tourist attraction.

8

Catrinna

11 Nov 2024

·

Stayed 2 nights

- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.

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Dining

Breakfast opinions are inconsistent: some enjoyed tasty local options or a great breakfast, while others found it poor, limited for Western choices, or overpriced.

Related guest reviews

10

Nasuha

15 Nov 2023

·

Breakfast was great & staff was friendly too.

8

Terry

28 Dec 2024

·

Stayed 2 nights

Like the dining area.

8

Robert

7 Jun 2025

·

Stayed 2 nights

Walking distance to attractions. Clean room with great views. Breakfast is pricey, and limited in Western tastes, but plenty of places clise by to eat.

10

Bryan

4 Mar 2025

·

Stayed 5 nights

Beautiful stay, friendly helpful staff and manager invited us to iftar meal for Ramadan. Very clean and spacious room on 16th floor

6

Khai Wah Eric

23 Dec 2024

·

Stayed 2 nights

Poor breakfast. Not worth it.

10

SANGSUN

26 Feb 2025

·

Stayed 2 nights

패밀리룸에 묵었는데 쿠알라룸푸 호텔 동일가격대비 면적이 2배여서 쾌적했음(약간의 연식은 고려할것). 관광지와 쇼핑몰 최근접거리에 위치해 상당히 편리했고 체크인시 제공하는 페라나칸 전통음식을 통해 문화를 알리려는 노력이 감동적이었음. 물론 음식도 맛있었음.

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10

Mui Eng

3 Nov 2025

·

Stayed 3 nights

Good breakfast with local food delights. Great location, near shopping mall and tourist attraction.

8

Catrinna

11 Nov 2024

·

Stayed 2 nights

- Convenient 15-20 mins walk to most tourist attractions such as Dutch Square, Jonker Street - Concierge staff was incredibly helpful in giving us travel directions - Free parking for hotel guests - Room was spacious and decently clean (4 star hotel standards) - We were given a family suite on the high floor and were there on a non-peak period so it was generally quiet. - Interior design furniture and fittings is slightly outdated and worn out but otherwise functional - WIFI connection is good - Wide range of TV channel options, but could not access OTT apps - need to be ‘updated’. - Provided only the necessary toiletries including soap shampoo toothbrush toothpaste bath towels and bath room mat - We did not try their buffet breakfast but opted for the cafe at the ground floor of the hotel. Coffee and American style breakfast was fair for the price. - In overall, the place is suitable for travellers or those with larger families looking for a practical, convenient and spacious accommodation for an economical price. Will not be suitable for those expecting the luxury aesthetics and services of your typical 5/6 star hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $31	13 $34	14 $35	15 $37	16 $46	17 $45
18 $30	19 $34	20 $34	21 $30	22 $33	23 $38	24 $44
25 $30	26 $34	27 $30	28 $30	29 $35	30 $45	31 $47

Su	Mo	Tu	We	Th	Fr	Sa
1 $37	2 $33	3 $34	4 $34	5 $34	6 $39	7 $40
8 $34	9 $33	10 $33	11 $30	12 $30	13 $34	14
15 $30	16 $33	17 $33	18 $30	19 $30	20 $34	21 $39
22 $30	23 $30	24 $30	25 $30	26 $30	27 $34	28 $34
29 $41	30 $41

Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access

Prices for Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access

Monthly average prices

About this property

Location

Room options

Family Suite

Imperial Deluxe

Junior Suite

Deluxe Suite

Executive Room

Heritage Deluxe

Family Triple Room

Guest reviews of Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Imperial Heritage Hotel Melaka I City Centre I Free Wifi I Free Parking l Free Club Lounge Access

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