Name: Extended Stay America Select Suites - Wilmington - West
Address: 2657 Carolina Beach Road, Shipyard Plaza, Wilmington, North Carolina, United States of America, Wilmington, New Hanover County, US
Price range: $60–$120 per night
Rating: 6.3

What guests think

Reviews of Extended Stay America Select Suites - Wilmington - West depict a budget property with mixed experiences, frequently reporting dirty rooms, odors, pests, maintenance issues, and a sketchy atmosphere around the building and parking areas.

Many guests praise the front desk team by name. Several reviewers also liked the location near restaurants, bus lines, and medical facilities. Common problems include check-in delays or refusals, broken or missing items, and limited amenities. Expect an inexpensive, bare-bones stay where service can be warm but conditions are often rough.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Basic setup with few extras; guests report broken or awkward entry doors, an unreliable elevator, and issues with vending or ice machines and key cards. Pet friendly options are available.

Related guest reviews

2

Laura

Jul 21, 2025

·

Stayed 2 nights

The check in attendant was very inattentive and having a conversation with another person who walked in. The room was filthy, sheets were stained, countertop in bathroom had peeling laminate held on with masking tape, no kitchenware AT ALL, deadbolt was broken, elevator was broken, no one was available on the after hours line to report a disturbance! Need I say more??? Worst place I ever stayed!

2

Carlos

Jun 9, 2023

·

Stayed 1 night

Well lets start from the beginning. When we arrived there was no body at front desk to check us in. We waited approximately 15 mins before the lady showed up. Got checked in and once we got inside the actual hotel hallway the place smelled like a bag of sweaty asscrack. The beds are almost like sleeping on a military cot. Very sketchy people up and down the hallways. Rooms supposed to be clean but obviously they are blind. Dirt and whatnot around the baseboards , sink drain had either facial hair or pubic hair trapped in drain. When we went to checkout the front desk was closed and locked up. Elevator was hot and sweaty, and located next to a drug rehab facility

2

Kenneth

Jun 24, 2025

·

Stayed 2 nights

Really ran down. On check in the receptionist mostly just tells you about all of the broken doors and how to use them. It’s next to a rehab and the people in the parking lot look like escapees.

2

Timothy

Jun 19, 2024

·

Stayed 1 night

No one at the counter. Had to call and wait 10-15 minutes. Then my key card didnt work , so i had to call again and wait.walls dirty headboards falling off the wall

6

Linda

Jul 13, 2025

·

Stayed 2 nights

This was an average hotel. Nothing fancy - bed, bathroom, TV, kitchenette. Make sure to bring your own shampoo, hair dryer, coffee maker, etc as these are not provided. Check in was chaotic, since only one person was on duty.

10

Marla

Jun 30, 2024

·

Stayed 2 nights

Tile/laminate floors were perfect in our pet-friendly room. Great variety of breakfast, including alternate milks. Nice staff. Very clean rooms!

2

John A

Apr 22, 2023

·

Stayed 2 nights

What a dump. I had stayed in an Extended Stay many years ago during a reno. It was nice - everything included, a home away from home. This one - not so much. This was for a short stay but it included less than sleeping in my car. I think the maintenance crew was given the rest of their off because there were half-stared projects everywhere. Hot water, when you could get it, was about as hot as an hour old cup of coffee sitting out. This facility is less about the old model of long-term housing for a professionals/executives moving to the area and the needs of folks either with housing issues, health issues who have state support. Now, I don't have a problem with that at all. What I have a problem with is this being advertised as a general hotel for the public. It is not that at all. There are better places to go if you need a clean, cheap place to crash for a night or two.

6

Zyndall

Jul 20, 2025

·

Stayed 1 night

There no coffee in room and drink mechanic not work and no ice machine get ice

8

Daniel

Apr 12, 2024

·

Stayed 1 night

Loved being able to afford to bring my pet.

4

Keith

Apr 26, 2023

·

Stayed 3 nights

If you can't afford any better, at least it seemed safe. No tv remote, no hand towels, bed was more like a large cot, bathroom not cleaned well. Front desk closed during the night, so if you need anything u r out of luck. No bucket to get ice. Wasn't told the WiFi password and desk was closed so don't know if it works or not

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Cleanliness

Many reviews cite poor cleanliness: dirty rooms and bathrooms, lingering odors, hair and stains, pests, and occasional reports of blood or bed bugs. Maintenance feels neglected in places.

Related guest reviews

2

Daniel T

Jul 18, 2023

·

Stayed 2 nights

No towels or shower curtain when I got to my room. Sticky floors and surfaces. Elevator was very dirty and smelled like fresh cigarettes. Dogs barking all night. Crack heads by the front door were entertaining. Will not book again

2

Laura

Jul 21, 2025

·

Stayed 2 nights

The check in attendant was very inattentive and having a conversation with another person who walked in. The room was filthy, sheets were stained, countertop in bathroom had peeling laminate held on with masking tape, no kitchenware AT ALL, deadbolt was broken, elevator was broken, no one was available on the after hours line to report a disturbance! Need I say more??? Worst place I ever stayed!

2

Leo

Dec 28, 2022

·

Stayed 1 night

I stayed at this property and it was the worst hotel I’ve been in out of 32 countries. It took 30 minutes for an attendant to show up. The lobby smelled horrible but not as bad as the room and elevator. The second night I reserved was worse. I couldn’t check in after calling ahead. I arrived at the property to no attendant. One could not be located. Several other guests were waiting and ended up leaving because the attendant could not be found. I need all my money plus some but I’ll never stay at another extended stay america nor will I allow my family or employees to stay here.

2

Matthew

May 23, 2025

·

Stayed 2 nights

This place is AWFUL. I saw a roach on the wall, hair left in the shower, filth on the floor next to the fridge. I didn’t even end up staying the night I was so disgusted and shocked that this place is allowed to operate under such poor conditions.

2

Pamela

Jun 11, 2024

·

Stayed 7 nights

This place is absolutely disgusting. The sheets were dirty, the floors were sticky, and the mattress pad had blood on it (like it had never been washed after someone bled on the bed!). While staying there. I found out that the place is used for Section 8 housing for low income and emergency shelter for homeless people. If you are a meth addict, this is the place for you. Otherwise, definitely stay away from this place. I have stayed at some clean, decent Extensed Stay places in Colorado, so I expected a very basic place, but not a place that hasn't been cleaned in months and whose residents aren't paying customers.

4

Amber

Jul 27, 2025

·

Stayed 2 nights

Not impressed. When I got to the front desk they said that they couldn’t check me in because they purposefully overbooked and they don’t have a room for me even though I have a reservation. After getting pretty frustrated all over a sudden a room just magically appears. Over the conditions of the facility are pretty dirty and very bad smells throughout.

4

Donna

Feb 8, 2025

·

Stayed 7 nights

Not clean, moldy

4

Brandon

Jun 10, 2024

·

Stayed 1 night

Room wasn't cleaned, had trash on nightstand from previous customer, sheets and towels had been removed but that's it. Hair in bathroom. Lady at the front put sheets on bed and gave us towels but we did have to stay in a dirty room. I get that it's budget but or $160 stay I'd expect better and wish I could get money back for staying in a dirty room. Ridiculous. Will not stay again. Gave 2 stars instead of 1 because we at least had AC and it was quiet, and employee was nice.

6

Howard

Nov 18, 2025

·

Stayed 1 night

Had a large black hair in the bed sheets and a few bugs

2

bailey

Jul 31, 2023

·

Stayed 1 night

Blood stains on the sheets and bed bugs

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Rooms

Rooms are very basic, with multiple comments about hard or cot like beds and minimal in room amenities. Some reported missing or nonworking items such as TV features or window blinds.

Related guest reviews

2

Shane

Sep 3, 2024

·

Stayed 10 nights

No cable. Speakers blown in tv. Never stay there again!!

6

Ashley

Jan 20, 2025

·

Stayed 1 night

This place is sad and run down. Flimsy mattresses, bare minimum is an understatement. It would be ok for a night or 2 if the hotel policies were not so dehumanizing. I’m not sure what is going on, but the way these people scrutinize you as though you are doing something wrong or will be soon is really off putting. I’m assume everyone who stays here is a human who deserves kindness and a service for the money they are spending on a room. What a bizarre experience. It’s like a half way house atmosphere. It’s sad and depressing.

6

Linda

Jul 13, 2025

·

Stayed 2 nights

This was an average hotel. Nothing fancy - bed, bathroom, TV, kitchenette. Make sure to bring your own shampoo, hair dryer, coffee maker, etc as these are not provided. Check in was chaotic, since only one person was on duty.

4

Mitchell

May 28, 2023

·

Stayed 1 night

I didn't even sit on the bed. Its actually a cot. Not gonna happen. I didn't even ask for a refund. I left!

4

Donnie

Nov 22, 2023

·

Stayed 1 night

Was not what I expected the bed was to small for me and there seems to be one soap other than that it was ok

4

Pamela

Dec 22, 2022

·

Stayed 1 night

This hotel is bleak. Zero amenities, bare-bones, inhospitable. Definitely not good value for money

2

John A

Apr 22, 2023

·

Stayed 2 nights

What a dump. I had stayed in an Extended Stay many years ago during a reno. It was nice - everything included, a home away from home. This one - not so much. This was for a short stay but it included less than sleeping in my car. I think the maintenance crew was given the rest of their off because there were half-stared projects everywhere. Hot water, when you could get it, was about as hot as an hour old cup of coffee sitting out. This facility is less about the old model of long-term housing for a professionals/executives moving to the area and the needs of folks either with housing issues, health issues who have state support. Now, I don't have a problem with that at all. What I have a problem with is this being advertised as a general hotel for the public. It is not that at all. There are better places to go if you need a clean, cheap place to crash for a night or two.

6

June

Apr 3, 2023

·

Stayed 1 night

Everything was fine except for a few thingss. The metal bed was nice and comfortable but squeaked some when you moved. I could not get the blinds to go down at all, but I was on the 4th floor. The toilet seat would slide sideways when you sat on it. But the major problem, was the water. When I started my show the water was cold then a little warm, but went back to cold while I let it run for 20 minutes. Other than that everything was fine.

6

Stevana

Mar 25, 2025

·

Stayed 1 night

The bed is hard as a brick so I woke up sore because of his hardness other than that not bad my dog love the bed

4

Keith

Apr 26, 2023

·

Stayed 3 nights

If you can't afford any better, at least it seemed safe. No tv remote, no hand towels, bed was more like a large cot, bathroom not cleaned well. Front desk closed during the night, so if you need anything u r out of luck. No bucket to get ice. Wasn't told the WiFi password and desk was closed so don't know if it works or not

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Service

Feedback is mixed: many guests praise friendly, helpful front desk staff, while others report absent or rude attendants, chaotic or refused check ins, and difficulty getting help after hours.

Related guest reviews

2

Laura

Jul 21, 2025

·

Stayed 2 nights

The check in attendant was very inattentive and having a conversation with another person who walked in. The room was filthy, sheets were stained, countertop in bathroom had peeling laminate held on with masking tape, no kitchenware AT ALL, deadbolt was broken, elevator was broken, no one was available on the after hours line to report a disturbance! Need I say more??? Worst place I ever stayed!

2

Leo

Dec 28, 2022

·

Stayed 1 night

I stayed at this property and it was the worst hotel I’ve been in out of 32 countries. It took 30 minutes for an attendant to show up. The lobby smelled horrible but not as bad as the room and elevator. The second night I reserved was worse. I couldn’t check in after calling ahead. I arrived at the property to no attendant. One could not be located. Several other guests were waiting and ended up leaving because the attendant could not be found. I need all my money plus some but I’ll never stay at another extended stay america nor will I allow my family or employees to stay here.

10

David

Feb 12, 2025

·

Stayed 4 nights

Staff was friendly and very helpful

2

Cristi Anna

Jun 4, 2023

·

Stayed 4 nights

Rude doesn't begin to describe the front desk attendant. Half way through check in I told her to cancel my stay and left. Will never book here again.

10

Mwata

Jan 29, 2024

·

Stayed 3 nights

The hotel staff is amazing and very helpful

10

Maurice

Mar 12, 2025

·

Stayed 1 night

James and his staff is the best in Wilmington

4

Amber

Jul 27, 2025

·

Stayed 2 nights

Not impressed. When I got to the front desk they said that they couldn’t check me in because they purposefully overbooked and they don’t have a room for me even though I have a reservation. After getting pretty frustrated all over a sudden a room just magically appears. Over the conditions of the facility are pretty dirty and very bad smells throughout.

10

Chris

Mar 22, 2024

·

Stayed 1 night

The front desk clerk was amazing and helped me with multiple issues. Thanks for being so kind and hiring the correct people for this job

10

Maurice

Mar 9, 2025

·

Stayed 1 night

James and his staff are amazing

10

Maurice

Mar 7, 2025

·

Stayed 1 night

James and his staff are amazing. I wouldn’t pick another hotel to stay at but this one. They make sure their guests are WELL TAKEN CARE OF. Reese 203

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Location

Convenient to bus lines, restaurants, and nearby medical facilities, according to multiple reviews. However, several guests felt the surrounding area and parking lot were sketchy or unsafe.

Related guest reviews

2

ervin

Sep 3, 2025

·

Stayed 3 nights

It was a horrible place we didn't stay I booked and when I got there there was people doing drug deals and hookers in the parking lot and by the front do a guy was letting his dog use the bathroom and just left it and the hotel smells very bad people walking around half naked would not suggest you stay there not a safe place

2

Carlos

Jun 9, 2023

·

Stayed 1 night

Well lets start from the beginning. When we arrived there was no body at front desk to check us in. We waited approximately 15 mins before the lady showed up. Got checked in and once we got inside the actual hotel hallway the place smelled like a bag of sweaty asscrack. The beds are almost like sleeping on a military cot. Very sketchy people up and down the hallways. Rooms supposed to be clean but obviously they are blind. Dirt and whatnot around the baseboards , sink drain had either facial hair or pubic hair trapped in drain. When we went to checkout the front desk was closed and locked up. Elevator was hot and sweaty, and located next to a drug rehab facility

2

Kenneth

Jun 24, 2025

·

Stayed 2 nights

Really ran down. On check in the receptionist mostly just tells you about all of the broken doors and how to use them. It’s next to a rehab and the people in the parking lot look like escapees.

2

Heather

Apr 25, 2023

·

Stayed 2 nights

I would never go back or recommend it to anyone! It was nasty akd felt a little sketchy.

2

Lloyd

Feb 12, 2023

·

Stayed 2 nights

Booked, and paid for hotel in advance, for my girlfriend to stay at while construction being done on kitchen. When she arrived, the desk clerk refused to give her a room. I am white, they had no problem taking my money; my girlfriend is not white and they had a problem giving her a room. The reason they gave was that they do not permit locals to book rooms at their facilities. When she was turned away, and walked back to her car, she was followed and picked up on in the parking lot. She said there were several of men hanging around the parking lot. She did not feel safe. The only motels I know of that don’t book to locals are ones with prostitution problems. Don’t know if that was the problem here, but considering the hotel is near the docks, there were men hanging around outside, and they turned away a local girl from an already booked room, if it wasn’t a racist thing, then I can’t fathom what else was their problem. Kudos to Hotels.com for making it right by re-booking my girlfriend at Embassy Suites downtown as a replacement for the Extended Stay Hotel that turned her away

4

Pamela

Oct 30, 2023

·

Stayed 2 nights

Rooms are dirty! Homeless/ People kicked out of the Rehab hanging all over the property

10

Jorge

Apr 19, 2025

·

Stayed 1 night

Close to multiple local and chain restaurants, shopping, Regional Medical Center Hospital Facility and Physician Offices with access to bus lines directly to Historic Downtown or via connections to other areas highlights, amenities and attractions including open-air performance spaces, concert arena and Riverwalk.

2

jason

Apr 17, 2025

·

Stayed 1 night

Sketchy area, lots of break inss apparently

8

Warren

Feb 18, 2024

·

Stayed 1 night

Good location , close to work

8

Jorge

Apr 18, 2025

·

Stayed 3 nights

Accessible to local WAVE (The Cape Fear Public Transportation Authority) Bus Line from Downtown Wilmington to Monkey Junction with connections via South College Road to destinations West for $2.00 each ride. Walkable distances to established local restaurants within 1-mile like Frontier Food to Go, Sub Stop, Ming Wok Chinese and Los Portales Mexican Taqueria, Savour Southern Kitchen, Taqueria Food Truck & Shaved Ice Stand, Merritt's Burger House, 1504 Resto-Bar and Breakfast House along Carolina Beach Road as well as Fast Food Chains like Little Caesar's Pizza, KFC, McDonald's, Waffle House and BoJangle's Frid Chicken. Well within walking distance or $5-10 Uber Trip to all Novant Health and Wilmington Health Medical Center Facilities in nearby New Hanover County Regional Hospital Medical Center Park and adjacent Medical Facilities for anyone visiting for Doctor's Visits or Surgical Procedures from outside the local area.

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Dining

Not enough information in reviews.

Related guest reviews

2

Howard

Mar 8, 2023

·

Stayed 1 night

No blankets. No soap. No coffee. Place was filthy. Never stay there!!!!

6

Linda

Jul 13, 2025

·

Stayed 2 nights

This was an average hotel. Nothing fancy - bed, bathroom, TV, kitchenette. Make sure to bring your own shampoo, hair dryer, coffee maker, etc as these are not provided. Check in was chaotic, since only one person was on duty.

10

Marla

Jun 30, 2024

·

Stayed 2 nights

Tile/laminate floors were perfect in our pet-friendly room. Great variety of breakfast, including alternate milks. Nice staff. Very clean rooms!

6

Zyndall

Jul 20, 2025

·

Stayed 1 night

There no coffee in room and drink mechanic not work and no ice machine get ice

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Month	Average price
January	$71
February	$71
March	$75
April	$86
May	$91
June	$97
July	$102
August	$88
September	$78
October	$73
November	$74
December	$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $78	18 $83	19 $83
20 $60	21 $60	22 $61	23 $61	24 $64	25 $120	26 $115
27 $76	28 $75	29 $77	30 $76

Extended Stay America Select Suites - Wilmington - West

Prices for Extended Stay America Select Suites - Wilmington - West

Monthly average prices

About this property

Location

Room options

Standard Studio, 1 Double Bed, Refrigerator & Microwave

Standard Studio, 2 Double Beds, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of Extended Stay America Select Suites - Wilmington - West

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Wilmington - West

Considering this hotel for your Wilmington trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $92	3 $93
4 $76	5 $77	6 $78	7 $78	8 $81	9 $92	10 $91
11 $76	12 $75	13 $74	14 $78	15 $77	16 $92	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31