Name: Nox Hotel Galway
Address: Headford Rd, Ballinfoile, Galway, Ireland, Galway, County Galway, Ireland
Rating: 8.6

What guests think

At Nox Hotel Galway, travelers frequently praise the friendly, accommodating staff, clean and comfortable rooms, and ample free parking, while noting its edge-of-town location typically 15-25 minutes' walk or a short taxi from the city center.

Several reviews mention dim hallways and bathrooms, limited in-room lighting, and the absence of air conditioning, which can make rooms warm in hotter weather. Food is widely praised for both breakfast and dinner, though breakfast can feel crowded at peak times and service in the bar or restaurant is occasionally inconsistent. There are periodic maintenance or amenity gripes such as weak water pressure, older furnishings, spotty Wi-Fi, and lack of fridges or ice machines. Overall, expect a clean, comfortable stay with good value and service if you are happy being just outside central Galway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar receive consistent praise, with attractive lounge areas; free parking is plentiful. Downsides noted include only one small elevator causing waits and a lack of in-room fridges or ice machines.

Related guest reviews

10

terry

12 Sept 2025

·

Stayed 2 nights

Easy parking, wonderful staff, tour bus pick-up was at the door, all meals at the hotel were excellent. It was convenient having a restaurant on site. The room was clean and beds comfortable.

10

P

23 Aug 2024

·

Stayed 2 nights

Great place to stay. We were looking for somewhere a little closer to town but nothing available….. Then saw Nox Hotel was available just up the road a little…. We just missed the bus in to town so ended up walking and it wasn’t far anyways. Super easy Parking, nice room, yummy Breakfast. Staff were very friendly, and we had a very nice dinner in the restaurant the 2nd night :) Would recommend

10

Julie-Anne

14 Oct 2023

·

Stayed 3 nights

The hotel is situated near an industrial part of town with limited dining options. The restaurant on site is great and makes up for it. There is a Dunns shopping centre neaby for any supplies needed. Local calling seems to be a bit of a mystery but with the assistance of a staff member was accomplished. Great value for money. Some lighting in to common areas (entrance and halls) would be appreciated. Now it looks dark and leads you to think that it is dirty. Fully accessible. A recycle bin in the rooms would be a good idea. This is a gem and I would recommend it.

10

Philip

15 May 2024

·

Stayed 1 night

Modern and nicely appointed hotel! Nice restaurant with good food, albeit quite noisy. Excellent staff!

8

Sally

18 Jun 2025

·

Stayed 1 night

Nice, modern decor, on outskirts of city with ample free parking. Comfortable beds and nice bathrooms. Reasonably priced and varied menu from the on site restaurant and bar. Accessible bathroom provided for one able bodied person was not a great experience.

10

Brian

7 Dec 2025

·

Stayed 1 night

Perfect location to be able to walk to city and back (15-20 minutes) but not have to be in city centre. Great employees who are more than willing to accommodate your requests. Lovely common spaces to have a nightcap, afternoon bell or anything in between. Highly recommend.

8

Paul

12 Aug 2024

·

Stayed 2 nights

Area towards front of hotel was a very nice indoor space to chill and wait for transport. Only one elevator for guests and staff created waits. Limited counterspace in bathroom.

10

Beth

29 Sept 2025

·

Stayed 3 nights

Breakfast excellent. Staff very friendly and helpful. Dinner options also excellent. Beautiful areas to sit and relax.

8

scott

2 Jun 2025

·

Stayed 2 nights

Bathroom was very small, no refrigerator in room, no ice machines

10

Lyn

23 Sept 2025

·

Stayed 2 nights

We've been driving Ireland for a week and this was such a lovely stay. Pristine property & building, excellent staff, great breakfast and dinner at Fork. Room was comfortable, clean, spacious and had everything you could need except tissues. A minor oversight. Laundry service was also offered, which after a week we needed, and they did everything as asked. Such a respite after put last stop, will definitely stay here again.

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Cleanliness

Many guests describe rooms and public areas as clean or spotless. However, several report lapses such as dirty bathrooms, missed replenishment of toiletries or linens, and occasional maintenance issues.

Related guest reviews

10

mike

20 Feb 2026

·

Stayed 2 nights

Very friendly staff spotless clean 😊

4

Marshall

29 May 2025

·

Stayed 3 nights

Indifferent staff. Sloppy housekeeping. Coffee maker broken. Phone broken. Soap supplies empty and not filled for 3 days. Not welcoming. Galway, yes. Nox again? No.

8

Philip

30 Sept 2025

·

Stayed 2 nights

Clean room friendly helpful staff

4

Hilary

5 Nov 2025

·

Stayed 2 nights

The hotel was a bit dirty when we arrived

10

John

29 Aug 2025

·

Stayed 2 nights

Clean, quiet, perfect

6

Timothy

24 Oct 2025

·

Stayed 2 nights

Rooms are out dated. A bit dirty. Loose fixings. Loose doors. Dirty windows

10

pieta

11 Jun 2024

·

Stayed 1 night

Good location great service very clean

4

Sarah

10 Apr 2025

·

Stayed 1 night

Das Hostel war sehr dreckig… Schimmel und Haare im Bad. Das Frühstück war sehr einfach aber okay.

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2

Randolph

12 May 2025

·

Stayed 3 nights

This hotel has a consistent problem training the cleaning staff to provide the right supplies to each room. The problem continued over the 3 days we stayed here. No soap, no facial tissues, plugged sink and toilet, dark hallways (can't see the door), tiny bath towels, no "do not disturb" door signs (and then didn't respect them when we finally got one), no drinking water, etc. I don't usually review hotels and ignore small issues, but this place does not deserve the rating it currently has.

10

PARAIC

8 Jan 2026

·

Stayed 2 nights

Clean rooms and lovely atmosphere in the hotel - we will be back

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Rooms

Rooms are generally comfortable and some are spacious, but many guests note dim lighting and the lack of air conditioning. Reports also mention spotty Wi-Fi and occasional noise from traffic or other guests; fridges are not provided and microwaves are uncommon.

Related guest reviews

10

Michael

29 Sept 2025

·

Stayed 1 night

Everything was great except traffic noise

2

Aidan

3 Oct 2025

·

Stayed 1 night

I got no sleep at all in the hotel due to a constant loud noise like a fan or pump right beside my bathroom. It was loud enough to keep me awake all night when I mentioned this to staff they didn’t even say sorry they just said you’ve paid up.

10

Donna

30 Sept 2025

·

Stayed 1 night

Wonderful place to stay. The only negative things was the lighting in the bathroom and room was a bit darker than we like. They are very energy efficient which is a good thing.

8

Janice

16 Apr 2025

·

Stayed 2 nights

The room was a bit too dim, and the wifi was limited. This is the first hotel in our travels where we weren’t able to access our emails properly. Other than these two issues, we had a great time!

8

Ritchie

14 Sept 2025

·

Stayed 2 nights

Nice room. Really good food at the restaurant. Wish it had a microwave or mini fridge in the room.

8

Brandon

14 Aug 2025

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Stayed 1 night

High-end feel without the price. Front desk personnel were friendly & helpful. Biggest issue, which is the case with most hotels in Ireland was the lack of air conditioning. Opening a window doesn’t offer much relief when there is no way to create circulation. Would suggest having fans in the room to help guests not be so uncomfortable. Or just spend the money & install something like wall air conditioner in each room. Overall nice hotel though.

8

Katie

25 Oct 2025

·

Stayed 3 nights

The hotel was nice and clean. The room was large for Europe. It’s outside of Galway city center so you do need a car or taxi to get to the sight. Hotel staff were wonderful and accommodating. Dinner in the hotel restaurant was above average for what you typically think of. The only problem we had was that the toilet in our room was so weak you had to flush over and over and over.

8

Bisi

7 Oct 2023

·

The room was great. Nice and big and clean and well decorated. The one huge downside was the wifi barely worked.

8

Dennis

6 Oct 2025

·

Stayed 2 nights

Overall, it was a good stay. Bed was comfortable, staff was attentive. Breakfast was above average for a “comes with the room” situation. Biggest negative was lighting. Hallways were dark and not all motion sensors worked as you walked down the hallway. And the bathroom in our room would have benefited greatly with more lighting.

8

Adam

24 Aug 2025

·

Stayed 1 night

Hotel is very clean and has a really nice bar area. The room itself was also very nice. I just wish they had Air conditioning cause it was warm outside. Bed was comfy for a hotel bed. Would recommend.

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Service

Service is frequently highlighted as warm, helpful, and accommodating across reception, bar, and restaurant. A minority report inconsistent professionalism or attentiveness, including brusque interactions or prioritizing tour groups at busy times.

Related guest reviews

10

Joanne

5 Oct 2025

·

Stayed 1 night

Just reminded me of the service I used to receive before cut backs. The check in was effortless and everything after that was so easy and nice, not that we needed to ask for anything. The staff were fantastic!!!!

6

COLLEEN

3 Jun 2025

·

Stayed 3 nights

They do not care about the safety of their guests with food allergies. Extremely rude staff in the restaurant. The shower floor is very slippery. It is dangerous. They don't do housekeeping. Make sure you don't put your towels on the floor because you will be reusing them. They have tiny garbage cans that need to be emptied daily, but don't

4

Marshall

29 May 2025

·

Stayed 3 nights

Indifferent staff. Sloppy housekeeping. Coffee maker broken. Phone broken. Soap supplies empty and not filled for 3 days. Not welcoming. Galway, yes. Nox again? No.

10

heather

9 May 2024

·

Stayed 3 nights

we loved everything about this hotel. From checkin to checkout. Rooms are spacious and they have smart TV. The bar service from the ladies was awesome, especially from “Kara” so funny and engaging. Breakfast was very good and they had same day laundry service. Very close to downtown and the cab drivers are hilarious. Highly recommend this hotel 5 star all the way

6

Brandy

21 Nov 2025

·

Stayed 2 nights

Hospitality severely lacking. As a service industry person, I usually have a great repartee with fellow service people, and this was a shockingly cold and condescending reception. Out of the dozen hotels, resorts, and castles we stayed in throughout Ireland this was the only rotten apple

10

Keith

10 Oct 2025

·

Stayed 5 nights

The Nox hotel is located on the outskirts of Galway which made it ideal for exploring the area. It is also a short drive into the city. The rooms are well appointed and comfortable. The staff are all very friendly and personable. There is a great selection of food at the breakfast buffet. I stayed 5 nights in October

2

Kristin

17 Oct 2025

·

Stayed 2 nights

The bar was limited and the staff was rude and unable to make simple drinks like an Old Fashioned - restaurant manager in the evening was equally as rude. Breakfast was subpar at best - eggs were over cooked and the butter/oil used tasted old and burnt.

10

Emma

27 Oct 2025

·

Stayed 2 nights

We had such a lovely stay in Nox Hotel. Staff were so great especially Ivan in the bar , he’s an absolute gentleman - so kind and helpful. Food was absolutely delicious! We were so pleased with our stay.

10

Eileen

27 May 2025

·

Stayed 2 nights

Was a great experience. First time in Galway and was a nice experience. Friendly and helpful staff

10

Judith

29 Jun 2025

·

Stayed 1 night

I made an error with the date of my booking. David was extremely accommodating and quickly solved our problem.

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Location

Situated on the edge of Galway in a light industrial area, it’s typically a 15–30 minute walk to the centre. Drivers appreciate easy access and free parking, with taxis and buses used by those who prefer not to walk.

Related guest reviews

8

Pamela

12 Jun 2023

·

Stayed 1 night

Nice condition, on the edge of town so easy to get to but needed to take transportation to see things in town. For the price it was the perfect spot for us.

10

Dj

23 May 2025

·

Stayed 3 nights

Just outside of town, but made for some good night's sleep and a bit or RnR. If you're driving Ireland, this is a great option as it's easy to get on the Motorways for Cliffs of Moher and other great sites in the area.

8

Craig

21 Jun 2025

·

Stayed 2 nights

Comfortable and quiet, but a fair distance out of Galway.

8

jeniifer

27 Sept 2025

·

Stayed 1 night

Convenient location on the outskirts of Galway City with free parking and easy transportation into the city center. As nice as it is to be in the middle of the action in Galway, the City Center is so congested anymore that staying just out of the fray can be helpful sometimes

10

Tim

15 Apr 2024

·

Stayed 3 nights

Nice hotel about a 30 minute walk from the city centre. Comfortable recommended. Staff friendly.

8

Diana

29 Sept 2025

·

Stayed 2 nights

This was a nice property but a bit of a walk to the tourist, shopping and restaurants area. We were all walkers and the way to walk to all the activities was a flat walk so that didn't effect us, but if you're not a walker you'd have to be adding costs for Uber or taxis to your stay. Otherwise we were very happy with this property and would stay here again.

10

Brian

7 Dec 2025

·

Stayed 1 night

Perfect location to be able to walk to city and back (15-20 minutes) but not have to be in city centre. Great employees who are more than willing to accommodate your requests. Lovely common spaces to have a nightcap, afternoon bell or anything in between. Highly recommend.

8

David

25 Oct 2025

·

Stayed 4 nights

Nice hotel, with clean roomsand a very nice breakfast. A little far out to walk into Galway, so plan on taxis if you don't have a car.

6

Monica

5 Oct 2025

·

Stayed 2 nights

This hotel is in a sort of industrial/business park area. It was great for parking, but otherwise unremarkable area. It was about a 1.5 mile walk into town along a fairly busy road. It is close to a Dunnes and a Tesco. The room was just fine if slightly shabby, but the bathroom was very dark and needs renovating. While we didn't love the hotel, we did love the staff. Everyone was very friendly and helpful. The breakfast in the morning was hot and delicious - I found plenty of vegan options.

8

Geoffrey

12 Sept 2025

·

Stayed 6 nights

Stayed for six nights in September. Hotel offers modern decor, with many cosy seating areas to relax with a drink or a book, besides the comfortable dining room. The bedroom was spacious and the bed comfortable. The shower room suffered from being underlit, especially in the shower cubicle itself, and the water pressure wasn't really strong enough. The breakfasts were really good, with buffet service offering cooked options also. The staff were really helpful at all levels within the organisation, nothing seemed to be too much trouble: friendly and professional. We enjoyed the once/twice daily walk into the city, 20-25 mins each way, but realise that not everyone enjoys walking, so taxi-fares might have to be factored in. We had a great stay in a busy, buzzy city, Would thoroughly recommend.

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Dining

Breakfast and dinner earn strong praise for quality and variety, with many guests recommending the on-site restaurant. At busy times, breakfast can feel crowded or run low on items, and bar/restaurant service quality varies occasionally.

Related guest reviews

10

Karen

10 Jul 2023

·

Stayed 2 nights

We loved our stay at Nox Hotel. The room was very nice, clean, and quiet. The location is a bit far from central Galway but we had a car so it wasn't an issue. The food at the hotel was Exceptional!!!!! We ate dinner there both nights and were very impressed!

6

Aviva

29 May 2024

·

Stayed 1 night

The lobby was really nice and the staff were welcoming. There were two problems. There was a large dark shampoo/soap dispenser affixed to the shower wall. Mid-shower I discovered that it was almost completely empty. I barely had enough soap for my body and couldn’t wash my hair. Terrible experience to not be able to finish my shower and as the dispenser was so large, it must have been a very long time since they checked something that should be checked and topped up after every changeover. Made me wonder what else they weren’t doing at changeover. The other problem was at breakfast they kept running out of food.

10

Kimberly

2 Oct 2025

·

Stayed 2 nights

The breakfast options and the food were very good. Friendly and helpful staff. Clean room. Great stay.

2

Kristin

17 Oct 2025

·

Stayed 2 nights

The bar was limited and the staff was rude and unable to make simple drinks like an Old Fashioned - restaurant manager in the evening was equally as rude. Breakfast was subpar at best - eggs were over cooked and the butter/oil used tasted old and burnt.

8

Geoffrey

13 Sept 2023

·

Stayed 2 nights

Liked the hotel but tour tourists were so many that they almost overwhelmed at breakfast. Not enough space. Some real advice the breakfast area is too cramped. You need to separate the coffee and continental stations from the hot. To give space.

10

Mari

2 Dec 2025

·

Stayed 4 nights

Such a pretty and friendly Hotel! We stayed four nights, cozy rooms, comfy bed, netflix on the tv, coffee in the room, great room service etc. We had all our dinners at Fork restaurant. We loved everything they made for us! The burger was to die for, and the 40 oz Thomahawk Steak nearly killed us both (in a good way). The service was top notch, always professional and friendly. We will for sure miss this place. Thank you so much! We will for sure recomend this hotel to anybody who travel to Galway!

8

Gordon

19 Oct 2025

·

Stayed 1 night

Decent room. Very good food for both dinner and breakfast. Restaurant/bar is a bit loud in the evening and the service was polite but not very attentive.

10

Beth

29 Sept 2025

·

Stayed 3 nights

Breakfast excellent. Staff very friendly and helpful. Dinner options also excellent. Beautiful areas to sit and relax.

10

Edward

10 Sept 2025

·

Stayed 5 nights

The restaurant is incredible. I'm not used to this standard of great food at a hotel. A real pleasant surprise.

6

Patrick

29 Dec 2025

·

Stayed 1 night

Staff were very friendly and helpful. Unfortunately the floor in our room was wet, lot of noise in the night from other guests and shower/water going somewhere nearby. Breakfast had good selection but hot food was very greasy.

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