Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

Does the hotel allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Smyrna, just a 3-minute drive from TriStar StoneCrest Medical Center and 6 minutes from Stars and Strikes Family Entertainment Center. It is 4.7 miles from Smyrna Golf Course and 5.3 miles from Sam Davis Home and Museum.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

Candlewood Suites Smyrna - Nashville Hotel

Average nightly price at Candlewood Suites Smyrna - Nashville by IHG by month, last 12 months (USD)
Month	Average price
January	$84
February	$82
March	$106
April	$102
May	$105
June	$101
July	$98
August	$93
September	$91
October	$107
November	$102
December	$86

What guests think

Across recent reviews of Candlewood Suites Smyrna - Nashville by IHG, guests frequently praise friendly front-desk service, generally quiet, spacious suites with kitchenettes, and pet-friendly policies, while noting convenient highway access and nearby dining.

Several reviews report inconsistent cleanliness, including musty odors and roaches. Facilities draw mixed feedback: free laundry and a fitness room are appreciated, but the lone elevator has repeatedly been out of service. There is no complimentary breakfast, though a lobby pantry and coffee are available. Overall, expect a value-focused, extended-stay setup with friendly staff but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free guest laundry and a fitness room are appreciated, and parking is easy. However, the lone elevator has repeatedly been out of service, and some amenities like the pool or fireplace have been down.

Related guest reviews

2

Karen

Apr 14, 2025

·

Stayed 1 night

Parking good, plentiful, safe, free. Room smaller than expected No pullout bed as expected Tub needed washing Designed for cooking but no store in walking distance. One restaurant near closed b4 10 pm. Price was higher than quoted.

10

Brent

Jun 20, 2025

·

Stayed 8 nights

Front Desk staff was amazing! Room was nice, comfortable and quiet. Wasn't expecting good quality shampoo, conditioner, and body wash in the shower! Could've saved some $$ by not buying my own. Free laundry machines! Decent workout room. Only thing that wasn't perfect was the tv. They have satellite tv, so when the storms came through the tv froze. Otherwise, for the price compared to other hotels in the area for the week I was there, couldn't beat it!

8

Gilberto

Oct 24, 2023

·

Stayed 1 night

A multi-story hotel with one broken elevator does not make a pleasant stay.

4

Angie

Oct 18, 2023

·

Stayed 2 nights

The elevator wasn’t working. Having a conversation with other guest that have been there the last few weeks said it hasn’t worked for quite some time. when asked about when it would be repaired the clerk stated tomorrow. Well tomorrow never arrived. Ice maker In fridge wasn’t working also and Room smelled very musky/moldy .

6

terry

Oct 15, 2023

·

Stayed 1 night

Elevator not working and had to stay non 4th floor. Felt we should have gotten a discount for the inconvenience

2

Amy

Oct 13, 2023

·

Stayed 2 nights

Had to change rooms first night because they put in a room that was supposed to be closed because the tv didn’t work. They actually admitted they should not have given me the room. Saw 2 cockroaches, no hot water and the only elevator was broken the night and next morning when I checked out( I was on the 4th floor) not a very relaxing stay after working all day! Would not recommend

8

Avi

Jul 6, 2023

·

Stayed 2 nights

elevator was not working most of the time

10

Jessica

Jun 6, 2023

·

Stayed 2 nights

The stay was amazing except for the pool or fire place not working! Staff was super sweet and attentive!

8

Lorla

Jan 24, 2023

·

Stayed 8 nights

Enjoyed the free laundry mat & pet policy for rewards members

2

Judith

Oct 16, 2023

·

Stayed 1 night

Elevator was broken, queen mattress needs to be replaced and hotel store needs to be restocked. TV remote difficult to work. Desk unwilling to help when asked with said remote. Only reason bags were carried up was because I asked for a reduction in nightly rate. No help with departure. Disabled vet almost fell with bags going down with leaving. Holiday Inn hotels should be ashamed of this property. Would not recommend.

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Cleanliness

Feedback is inconsistent: many guests found rooms clean, but multiple reviews report musty odors, mold, and cockroaches. Housekeeping lapses were also noted.

Related guest reviews

2

Haley

Dec 19, 2022

·

Stayed 3 nights

My first room had not been cleaned after the last person to stay in the room. Trash was left on the counter and the bed had not been flipped. I was moved into a new room and after 20 minutes of the bedside lamp being on, the bulb literally fell out of the lamp and shattered everywhere. When I went downstairs, there was no one to help and I was given a broom and dustpan to clean it up. There was also black mold on the ceiling above the shower and when I told the man at the front desk, he looked at me as if I was crazy and said housekeeping cleans all the rooms.

10

Terri

Aug 25, 2025

·

Stayed 2 nights

The staff were professional and helpful. The room was clean and comfortable.

2

Stacey

Aug 17, 2025

·

Stayed 1 night

Our first rooms had roaches crawling everywhere (counters, floor, bed). We had to switch rooms in the middle of the night. The hotel has charged me for two extra days at $116.08 on top of the initial $175.41 for the one night I did actually stay. Not only that but they are refusing to refund the extra days as well as comp the original room which they promised to do because of the roaches. There were drug addicts outside around the pool area. The smell of marijuana is strong around the property and people are just sitting on tops of vehicles in the parking lot into the night. At this point, I’ve paid over $500 to sit in a recliner for 15 minutes before the neighbor got up and decided to start slamming everything around keeping all of us awake. Definitely DON’T recommend staying here.

8

Jonathan

Jun 19, 2024

·

Stayed 4 nights

Room smelled bad— wet and musty

2

Mary

Nov 5, 2023

·

Stayed 1 night

Housekeeping didn’t clean the room. And kept charging card on file over and over.

6

Holland

May 22, 2023

·

Stayed 1 night

The front desk person was real nice. The room was 7/10 for cleanliness. There was mold in the shower, little bleach would get rid of it. The shower floor was real slippery. The edges bathroom floor needed to be scrubbed. Caked up filth in the corner. Handle on the refrigerator was missing. The rest of the room was fine although I only stayed one night so I didn't use the rest of the kitchen.

10

dannis

Oct 5, 2024

·

Stayed 1 night

The room had roaches in cooking area and the bathroom

6

Stanislava

Aug 15, 2024

·

Stayed 1 night

Room was clean and staff was friendly, but there was a bad smell in the room.

2

Terrance

Sep 25, 2023

·

Stayed 1 night

I checked in on 9/23 something after 4pm. We were assigned room 409 the room looked to be cleaned but had a wet moldy smell. So we turned on the Ac and we left to go get food come back and the smell is still very strong my daughter that’s 7 was asking why it smells so bad. Later that night I was sitting in the recliner and a roach comes crawling across the arm of the chair I get up and its two of them on the side of the chair. So I decided to call it a night. We go to bed at this point I’m checking for bedbugs couldn’t sleep comfortably the AC in the room didn’t cool the room off good so we were hot. After seeing the roaches I was paranoid there were more and was worried they would crawl into our stuff. In the middle of the night I get up to get something to drink and turn on the kitchen lights and roaches are running under the refrigerator. I go back to lay down and let my husband know there’s even more roaches. We tried to go back to sleep. I just couldn’t sleep knowing roaches are really bad in the room so we decided to just get up and check out at 4am. We stop by desk and waited and a lady name Porsha comes to the desk we tell her our issue and she told us she would write a ticket and get us compensated I asked her when could we expect to hear something she told us sometime after 10am that day. We haven’t heard anything unfortunately. I really hate to leave bad reviews. Our trip was ruined being that we wasn’t comfortable in the room due to the smell and roaches and AC.

2

Amy

Oct 13, 2023

·

Stayed 2 nights

Had to change rooms first night because they put in a room that was supposed to be closed because the tv didn’t work. They actually admitted they should not have given me the room. Saw 2 cockroaches, no hot water and the only elevator was broken the night and next morning when I checked out( I was on the 4th floor) not a very relaxing stay after working all day! Would not recommend

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchenettes and often quiet, and several guests liked the recliner and full-size fridge. Downsides include dated furnishings or worn mattresses, occasional noise from upstairs, and satellite TV that can cut out during storms.

Related guest reviews

6

Sloan

Feb 29, 2024

·

Stayed 1 night

Solid inexpensive room with a stove and a fridge. Satellite TV, and I was there during a storm so the TV didn’t work, but the Internet connection was decent. Staff was very friendly and helpful at check in and check out. I would stay here again.

10

Brent

Jun 20, 2025

·

Stayed 8 nights

Front Desk staff was amazing! Room was nice, comfortable and quiet. Wasn't expecting good quality shampoo, conditioner, and body wash in the shower! Could've saved some $$ by not buying my own. Free laundry machines! Decent workout room. Only thing that wasn't perfect was the tv. They have satellite tv, so when the storms came through the tv froze. Otherwise, for the price compared to other hotels in the area for the week I was there, couldn't beat it!

10

Scott

Apr 24, 2023

·

Stayed 1 night

We were only there for one night. There was easy access to the highway. There were plenty of options for meals nearby. The bed was very comfortable and the room was quiet. The only small issue we had was that there was no waste basket in the room. If we were travelling through the area again we would use this facility.

8

David

Jul 8, 2024

·

Stayed 3 nights

liked recliner and full size refrigerator

8

Archie

Sep 4, 2023

·

Stayed 2 nights

Big room and quiet

10

Jennifer

Jun 24, 2024

·

Stayed 4 nights

This was the quietest hotel I’ve ever stayed in. The staff was very helpful with suggestions of what to do around town. I’d definitely stay here again

6

Donald

Jan 23, 2023

·

Stayed 2 nights

I have stayed at Candlewood suites numerous times and at many hotels in the Nashville area and this hotel is falling behind every hotel in the area. The color scheme is very old in soft yellow, the rooms have 32 inch tvs and compared to other hotels this is disappointing. Parking is a mess where 4 trucks too took up 14 car spaces. My second tv did not work

10

Karen

Dec 15, 2024

·

Stayed 2 nights

This was our second time to stay here and it was wonderful. The staff is so friendly and helpful. The rooms are so spacious and supplied well with everything. I especially love the kitchen area. The small store in the lobby helps our budget as we didn't have to go out for food. The only thing that would make my stay perfect would be to add a towel rack to the right of the sink in the bathroom and a couple of hooks for hanging clothes. We will be back.

6

James

Nov 17, 2023

·

Stayed 2 nights

The queen sized bed should be replaced with a foam or foam topper added to the mattress. It’s just too old and worn to encourage a good nights sleep.

10

Virginia

Oct 27, 2024

·

Stayed 9 nights

The room was good for us, calm and quiet except when the person in the upper flor walked in the night it was really noisy. Recepcionist was very friendly and secured fast check in.

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Service

Staff are frequently described as friendly and helpful. However, several guests reported billing or receipt problems, third-party booking issues, and missed housekeeping requests.

Related guest reviews

4

Katina

Jul 1, 2024

·

Stayed 2 nights

Check-in & out with the staff was nice. The cleanliness of the facility can be upgraded. Air units need maintenance for proper cooling and ventilation. Housekeeping was requested but didn’t happen. Overall rating 2.6 stars it’s doable.

10

Terri

Aug 25, 2025

·

Stayed 2 nights

The staff were professional and helpful. The room was clean and comfortable.

2

K

Aug 24, 2024

·

Stayed 2 nights

After making the reservation. I got to the hotel only for them to tell me they dont know why they let me reserve the room when they dont have any. Stood at the desk for over 5 min waiting for the attendant just to hear this. Told her to cancel the reservation and i went elsewhere. Never got into a room.

10

Jose

Sep 22, 2024

·

Stayed 1 night

Excellent service, starting in front desk, very nice people. I felt very comfortable al the time

2

Mary

Nov 5, 2023

·

Stayed 1 night

Housekeeping didn’t clean the room. And kept charging card on file over and over.

10

Timothy

Feb 28, 2025

·

Stayed 1 night

The Management and Front Desk staff are amazing. It felt like home staying there. The Housekeepers do a fantastic job as well. This is the best Candlewood Suites I have ever stayed in!

4

Chad

Mar 27, 2023

·

Stayed 6 nights

To begin, musty smells, rusted lighting fixtures and cheep Ikea like cupboards that are nearly facing apart. Lights that blew while I was in the shower...which of course meant that we'd have to wait to get repaired. To top it off, a complete refusal to provide a receipt at checkout. We had 3 rooms for a full week each, on a company card and now I have to hope that I receive an email with the receipt or I'll be responsible for those charges. How freaking hard is it to provide a simple GD receipt. This is a consistent trip for us...each month we spend a full week *Sun-Sat in the Nashville area. We had to make arrangements with Candlewood this time instead of our regular Marriott properties. This is the last time that will ever happen.

8

Kelly

Jun 23, 2025

·

Stayed 1 night

Your front staff member I had at check in was AMAZING! He really cared about my long drive and helped me get a luggage cart and fast check in! Very grateful to that young man.

6

Joshua

Sep 9, 2025

·

Stayed 1 night

We book many hotel rooms for our hardworking employees who travel long hours. Upon check-in around 8:30 p.m., the desk associate said, “the card we hold for Expedia doesn’t work.” After trying again, he stated, “it went through.” Already anticipating they might attempt to charge our personal card, our employee requested a receipt, but was told, “we have to email it.” No email ever arrived. Sure enough, our card was charged, even though the stay had already been prepaid through Hotels.com. Mistakes happen—but the real problem came when I called the hotel for a refund. I was told, “you’ll have to call Hotels.com and have them pay before we reimburse you.” This should have been handled directly between the hotel and Hotels.com, not pushed back on the guest. After another 20 minutes on the phone with Hotels.com, the hotel finally agreed to issue a refund, but I’m not holding my breath. Travelers beware: check your statements carefully if booking through Hotels.com at this property.

2

Judith

Oct 16, 2023

·

Stayed 1 night

Elevator was broken, queen mattress needs to be replaced and hotel store needs to be restocked. TV remote difficult to work. Desk unwilling to help when asked with said remote. Only reason bags were carried up was because I asked for a reduction in nightly rate. No help with departure. Disabled vet almost fell with bags going down with leaving. Holiday Inn hotels should be ashamed of this property. Would not recommend.

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AI-generated summary based on recent guest reviews

Location

Convenient for drivers with easy highway access and plenty of restaurants and shopping nearby. Some guests felt the area was safe and quiet.

Related guest reviews

8

Shelly

Oct 5, 2025

·

Stayed 1 night

Room was very nice but the side entrance door did not work with the card. That was a bit frustrating. The area was very nice to walk a dog.

10

Scott

Apr 24, 2023

·

Stayed 1 night

We were only there for one night. There was easy access to the highway. There were plenty of options for meals nearby. The bed was very comfortable and the room was quiet. The only small issue we had was that there was no waste basket in the room. If we were travelling through the area again we would use this facility.

10

Paul

Dec 31, 2024

·

Stayed 1 night

Worked well for us for one night’s stay as we drive through Nashville. Great value.

10

EMILY

Jul 31, 2023

·

Stayed 1 night

Nice safe neighborhood just outside of Nashville. Super clean and comfortable. Check in was a breeze and staff we encountered were awesome. Felt very safe coming back late at night. Went for an event. Took an Uber downtown for less than $40. Will definitely stay in the future.

8

Timothy

Apr 30, 2023

·

Stayed 1 night

Confee beds and easy to find. And away from freeway noise.

10

Kyle

Nov 10, 2024

·

Stayed 2 nights

It’s was located right next to highway

10

Stephen P

May 11, 2023

·

Stayed 1 night

Great location

10

Daniel

Feb 12, 2023

·

Stayed 1 night

Room was very clean, easy parking and convenient to restaurants and shopping.

8

Jennifer

Feb 17, 2025

·

Stayed 1 night

Nice hotel with several dining options nearby. Most important for us it was pet friendly with a reasonable pet fee. Clean room and a good night's sleep.

10

Tuesday

May 28, 2025

·

Stayed 1 night

Nice hotel. Quiet centralized to restaurant

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AI-generated summary based on recent guest reviews

Dining

There is no complimentary breakfast; instead, a lobby pantry sells snacks and frozen items, and coffee is available. Nearby restaurants are plentiful.

Related guest reviews

4

Karen

Sep 13, 2025

·

Stayed 1 night

It was an ok one-night stay. Room was acceptably clean- somewhat worn. No breakfast served- only coffee and tea available. TV remote needed battery replacement and I was too tired to take it down to fix. Just glad to get on the road and did not have to stay another night.

10

Catherine

Aug 12, 2023

·

Stayed 1 night

It was a very nice room, King suite. Ev charging stations right by the door. Coffee available 24/7 but i wouldnt recommend it. No breakfast because the rooms all had kichenettes. Staff was friendly. My biggest complaint was i couldnt extend my stay and had to change hotels. I would definitely stay there again.

8

Daniel

Sep 18, 2023

·

Stayed 1 night

Staff was friendly! They have a pantry for snacks that is easy to use and had a good selection.

10

Scott

Apr 24, 2023

·

Stayed 1 night

We were only there for one night. There was easy access to the highway. There were plenty of options for meals nearby. The bed was very comfortable and the room was quiet. The only small issue we had was that there was no waste basket in the room. If we were travelling through the area again we would use this facility.

10

Arnivayana

Apr 19, 2024

·

Stayed 3 nights

Everything was clean, comfortable bed and pillow. I had everything in the kitchenette. Amazing customer service! Thank you.

10

michelle

Sep 24, 2023

·

Stayed 1 night

The hotel is clean and well-kept. A "store" off the lobby has a variety of items from beverages and snacks to frozen items for sale. It is a good value

10

Alisha B

Sep 7, 2023

·

Stayed 1 night

This place was exceptionally clean !!! I love the fact that it is pet friendly and you do not have to pay extra !! I did not get her name but the young lady that was at the desk that evening was extremely nice and accommodating. Expedia had advertised that I had a king suite with a living room area which I planned one one of my children being in but when we arrived she let me know that they had been having issues with them stating that and that not always being the case . But she gladly upgraded us free of charge !! The only thing I. An say that I didn't like it that you do not get breakfast in the morning though they do have a " cubbard" in the lobby that does have a nice variety of items you can buy

6

Jim

Jun 10, 2024

·

Stayed 3 nights

No breakfast included

10

Karen

Dec 15, 2024

·

Stayed 2 nights

This was our second time to stay here and it was wonderful. The staff is so friendly and helpful. The rooms are so spacious and supplied well with everything. I especially love the kitchen area. The small store in the lobby helps our budget as we didn't have to go out for food. The only thing that would make my stay perfect would be to add a towel rack to the right of the sink in the bathroom and a couple of hooks for hanging clothes. We will be back.

8

Jennifer

Feb 17, 2025

·

Stayed 1 night

Nice hotel with several dining options nearby. Most important for us it was pet friendly with a reasonable pet fee. Clean room and a good night's sleep.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $112	3 $109	4 $105	5 $101	6 $108	7 $113
8 $92	9 $106	10 $102	11 $106	12 $105	13 $110	14 $110
15 $97	16 $102	17 $102	18 $102	19 $102	20 $102	21 $102
22 $97	23 $97	24 $97	25 $102	26 $102	27 $97	28 $99
29 $97	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $96	3 $99	4 $99	5 $99
6 $92	7 $96	8 $96	9 $96	10 $101	11 $99	12 $99
13 $90	14 $95	15 $96	16 $96	17 $96	18 $96	19 $95
20 $92	21 $95	22 $92	23 $92	24 $92	25 $98	26 $98
27 $92	28 $96	29 $101	30 $96	31 $96

Candlewood Suites Smyrna - Nashville by IHG

Prices for Candlewood Suites Smyrna - Nashville by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Mobility)

Studio Suite, 1 King Bed, Accessible

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Studio Suite, 1 King Bed, Accessible (Mobility)

Studio Suite, 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Studio Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Studio Suite

Guest reviews of Candlewood Suites Smyrna - Nashville by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites Smyrna - Nashville by IHG

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