Hilton Garden Inn Downtown Dallas

Older hotel, it has a very worn appearance. Rooms are adequate and reasonably priced.

Valet was a little slow. Pool was not open when we were there. The rooms needed updates. Paint, doors, floors, etc. great location though and a good value for what we got.

The property was well maintained staff was amazing. Unfortunately, the rooms still need a lot of repairs and upkeep.

The room was comfortable and clean, the hotel staff was amazing with helping me with my ample amounts of luggage. Loved getting the check in text throughout my stay.

Staff super friendly. Entrance and lobby nice. Room was standard, nothing special. AC in room sounded like popcorn popping when running. I noticed that the AC filter was very dirty and the last time it was changed was over a year ago according to the maintenance sheet. I was awaken very early one morning by hotel staff banging on neighbors door and yelling while performing a “wellness” check, this was followed by Dallas PD doing the same thing. You can hear everything, from people in the hallway to the cars/train 13 floors up outside.