Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG
$91
/ night
Avg. for November
Prices for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG
Select dates to see prices and availability
$91
/ night
Avg. for November
Monthly average prices
Nightly prices at Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG average $87 in September, the cheapest month, and $112 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $87 |
| February | $90 |
| March | $97 |
| April | $92 |
| May | $101 |
| June | $112 |
| July | $107 |
| August | $94 |
| September | $87 |
| October | $95 |
| November | $91 |
| December | $87 |
J
F
M
A
M
J
J
A
S
O
Nov · $91
N
D
Most expensive: June (~$112)
Cheapest: September (~$87)
About this property
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Amenities
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Alpharetta? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
At Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 124 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
Located in Alpharetta, Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is in the business district, a 3-minute drive from Avalon and 5 minutes from Wills Park. This hotel is 4.5 mi (7.3 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital.
What's nearby
Avalon(1.5 miles)
Regal Avalon(1.6 miles)
North Park Tennis Center(1.8 miles)
Northside/Alpharetta Medical Campus(1.9 miles)
Alpharetta Arts Center(2 miles)
Wills Park(2.2 miles)
The Center for Advanced Medicine(2.2 miles)
Alpharetta City Pool(2.6 miles)
Golf Club of Georgia(3.6 miles)
Big Creek Greenway(3.9 miles)
Champions Club of Atlanta(4.3 miles)
North Point Mall(4.5 miles)
Ameris Bank Amphitheatre(4.5 miles)
WellStar North Fulton Hospital(4.7 miles)
TopGolf Alpharetta(4.9 miles)
Atlanta, GA (PDK-DeKalb-Peachtree)(19.9 miles)
Atlanta, GA (FTY-Fulton County)(33.7 miles)
Hartsfield-Jackson Atlanta International Airport (ATL)(38 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
12505 Innovation Way, Alpharetta, Georgia, United States of America
Avalon (1.5 miles)
Regal Avalon (1.6 miles)
North Park Tennis Center (1.8 miles)
Northside/Alpharetta Medical Campus (1.9 miles)
Alpharetta Arts Center (2 miles)
Wills Park (2.2 miles)
Room options
12
Standard Room
Room details
1 Twin Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
12
Standard Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
15
Standard Room, 2 Double Beds, Accessible (Communications)
Room details
2 Full Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Microwave
14
Standard Room, Multiple Beds
Room details
2 Full Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Microwave
13
Standard Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
19
Standard Room, 1 King Bed, Accessible (Accessible Tub)
Room details
1 King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
17
Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)
Room details
2 Full Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Microwave
9
Suite, 1 King Bed, Accessible (Communications)
Room details
1 King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
15
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
14
Standard Room, 1 King Bed, Accessible (Communications)
Room details
1 King Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
Guest reviews of Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG
8.5
Very good
Based on 1,001 verified reviews
Who stays here?
Business
40%
Couple
19%
Family
28%
Group
5%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Reviews for Holiday Inn Express & Suites Alpharetta by IHG highlight very friendly staff and a convenient, generally safe location, but also recurring maintenance issues, cleanliness lapses, and breakfast that sometimes runs out or isn't replenished promptly.
Read moreWas this helpful?
What guests think
Reviews for Holiday Inn Express & Suites Alpharetta by IHG highlight very friendly staff and a convenient, generally safe location, but also recurring maintenance issues, cleanliness lapses, and breakfast that sometimes runs out or isn't replenished promptly.
Rooms are mixed: some renovated and spacious with large TVs and comfortable beds, while others feel dated, with broken fixtures, missing amenities, and uncomfortable sofa beds. Facilities feedback points to a dirty or closed pool at times, elevator outages, and occasional lack of lobby A/C. Several reviews also cite check-in or reservation mishandling and difficulty reaching the front desk. Overall, expect a convenient base with variable room quality and facilities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities feedback is mixed: several reviews cite a dirty or closed pool and occasional elevator outages, plus periods without lobby A/C. Some guests noted decent parking and a useful onsite gym; one stay used a neighboring hotel's pool during a closure.
Related guest reviews
6
Gabrial
Jun 19, 2025
·
Stayed 3 nights
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
4
Brent
Apr 28, 2025
·
Stayed 1 night
There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.
There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.
10
Shannon
Jan 4, 2025
·
Stayed 1 night
Overall our stay was good. One elevator was out of service, which slowed the other down bc of the traffic up and down. Also we walked into our room to it freezing bc the heating/cooling system was completely down. Cover had been taken off like someone was working on it so after a trip down to the front desk we got a room switched. Beds were super comfortable and the breakfast was delicious.
Overall our stay was good. One elevator was out of service, which slowed the other down bc of the traffic up and down. Also we walked into our room to it freezing bc the heating/cooling system was completely down. Cover had been taken off like someone was working on it so after a trip down to the front desk we got a room switched. Beds were super comfortable and the breakfast was delicious.
8
Edward
Jul 18, 2023
·
Stayed 3 nights
Called twice to notify them the of my travel plans had changed twice approaching the check in date and was assured room would be honored. Literally lanes in Tampa for my connecting flight to Atlanta and advised me my room would not be honored because they were overbooked. Explained to them my prior phone calls and that room was booked 5 months ago, they did honor it as notes were made. Staff there was outstanding when I arrived, they knew my difficulties that week with the passing of my father, flight cancellations and room issues. Pool was closed but they had a deal with hotel next to them. New carpet on our floor and it looks like some fresh paint. I would return.
Called twice to notify them the of my travel plans had changed twice approaching the check in date and was assured room would be honored. Literally lanes in Tampa for my connecting flight to Atlanta and advised me my room would not be honored because they were overbooked. Explained to them my prior phone calls and that room was booked 5 months ago, they did honor it as notes were made. Staff there was outstanding when I arrived, they knew my difficulties that week with the passing of my father, flight cancellations and room issues. Pool was closed but they had a deal with hotel next to them. New carpet on our floor and it looks like some fresh paint. I would return.
2
Donna
Jul 8, 2025
·
Stayed 2 nights
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
8
Matthew
May 18, 2025
·
Stayed 1 night
Good location, decent parking.
Good location, decent parking.
10
Scott
Oct 8, 2025
·
Stayed 2 nights
Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.
Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.
4
Trippman
Jul 18, 2025
·
Stayed 1 night
We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine. Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her. In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top. The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall. I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine. Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her. In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top. The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall. I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
4
Rod
Sep 23, 2025
·
Stayed 3 nights
The unique items were pretty much associated with being nonfunctional in the room. The alarm clock next to the bed was basically broken and stuck on 12 o’clock. The microwave did not spin the glass plate as all the internal mechanics had been removed. The room came with a Keurig maker, but no K cups provided. The room did not have any plastic bags provided to put your dirty clothes in. The toilet seat was a cheap plastic that I think was picked up at a garage sale. It did not fit the toilet and the lid would not stand up If you wanted to stand up to urinate. For breakfast one morning it was 81° in the cafeteria, Including a warm muggy feeling all throughout the lobby. No air conditioning was on. Most of the chairs in the cafeteria appeared to be covered with a vinyl that had totally rubbed off. It felt as though you were sitting on a chair that had come from the local dump. The pool looked real nice however did not have any comfortable chase lounges to relax in, all of the chairs were a typical four leg chair with hard uncomfortable seats.
The unique items were pretty much associated with being nonfunctional in the room. The alarm clock next to the bed was basically broken and stuck on 12 o’clock. The microwave did not spin the glass plate as all the internal mechanics had been removed. The room came with a Keurig maker, but no K cups provided. The room did not have any plastic bags provided to put your dirty clothes in. The toilet seat was a cheap plastic that I think was picked up at a garage sale. It did not fit the toilet and the lid would not stand up If you wanted to stand up to urinate. For breakfast one morning it was 81° in the cafeteria, Including a warm muggy feeling all throughout the lobby. No air conditioning was on. Most of the chairs in the cafeteria appeared to be covered with a vinyl that had totally rubbed off. It felt as though you were sitting on a chair that had come from the local dump. The pool looked real nice however did not have any comfortable chase lounges to relax in, all of the chairs were a typical four leg chair with hard uncomfortable seats.
2
Timothy N
Apr 27, 2025
·
Stayed 1 night
Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.
Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with repeated reports of dirty bathrooms or rooms, lingering odors, pests, and missed housekeeping or towel restocking. Others described clean rooms.
Related guest reviews
4
Stephanie
Jun 6, 2025
·
Stayed 1 night
Where do I begin? Horribly outdated and worn out. Not super clean. Bare minimum. Not even a bar of soap to wash your hands with. The fold out couch bed mattress was covered in crumbs and even a giant toe nail clipping. GROSS. Mold on the bathtub caulk. Random hairs everywhere. There was some sort of substance droplets on the night stand. The door latch was loose and barely functional. The sheets were clean, however. NOT worth the cost at all.
Where do I begin? Horribly outdated and worn out. Not super clean. Bare minimum. Not even a bar of soap to wash your hands with. The fold out couch bed mattress was covered in crumbs and even a giant toe nail clipping. GROSS. Mold on the bathtub caulk. Random hairs everywhere. There was some sort of substance droplets on the night stand. The door latch was loose and barely functional. The sheets were clean, however. NOT worth the cost at all.
2
Carol
Jul 24, 2024
·
Stayed 4 nights
Large roach in microwave.The bathroom sink spitted water not a stream.Came back to room after a very long day at market to find the room not cleaned AT ALL!12 hours should be plenty of time to clean it. Luckily they had a lady staying late you did the basics for us.
Large roach in microwave.The bathroom sink spitted water not a stream.Came back to room after a very long day at market to find the room not cleaned AT ALL!12 hours should be plenty of time to clean it. Luckily they had a lady staying late you did the basics for us.
4
Joan Sebastián
Aug 10, 2024
·
Stayed 5 nights
The hotel is nice , the breakfast is good but the cleaning is bad we went for 5 days and not one time got any body to clean our room we run out of toilet paper, coffee supplements and the bathroom was dirty We took the trash out every day and cleaned the toilet because it had pee from previous costumers
The hotel is nice , the breakfast is good but the cleaning is bad we went for 5 days and not one time got any body to clean our room we run out of toilet paper, coffee supplements and the bathroom was dirty We took the trash out every day and cleaned the toilet because it had pee from previous costumers
4
Robert
Apr 27, 2025
·
Stayed 2 nights
Dirty room, wet carpet in front of air conditioner. Phone did not work.
Dirty room, wet carpet in front of air conditioner. Phone did not work.
2
Saba
Jan 6, 2025
·
Stayed 1 night
i would say they did a very good job on taking room pictures the room was very old , dirty , stain on linens , carpet was old and dirty bathroom was old like 70’s and not clean , lobby and elevator has coffee stains on the floor , i would never ever recommend this place to anyone please don’t go with there good reviews it’s not real .👎
i would say they did a very good job on taking room pictures the room was very old , dirty , stain on linens , carpet was old and dirty bathroom was old like 70’s and not clean , lobby and elevator has coffee stains on the floor , i would never ever recommend this place to anyone please don’t go with there good reviews it’s not real .👎
2
Saktheeswaran
Nov 21, 2025
·
Stayed 2 nights
Room is not much cleaned and they didn’t restock the towels , breakfast pancake is not working
Room is not much cleaned and they didn’t restock the towels , breakfast pancake is not working
2
Donna
Jul 8, 2025
·
Stayed 2 nights
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
4
Heather
Aug 16, 2025
·
Stayed 2 nights
Room was dirty, had trash in it. Horrible sewage smell.
Room was dirty, had trash in it. Horrible sewage smell.
2
Jennifer
May 19, 2024
·
Stayed 1 night
We requested to check in early and they were accommodating. We got to our room and it hadn't been cleaned. We went back to the front desk and were given a new room. It was adequate. When resting on the bed, after a few minutes my leg felt wet. The mattress was wet...with urine! The front desk was notified and they worked on getting another room lined up. About 30 minutes later the desk agent called and asked me to come down to the desk. I went down. There was another lady working that I assumed was a supervisor although she never introduced herself. She had me sign for incidentals (not done at check in). After signing she said that's all she needed. The other agent reminded her that we needed a new room due to the wet mattress. No apology, nothing. Just an, "oh, then I need you to sign a different receipt for incidentals with the new room number." I couldn't believe there was ZERO apology for the inconvenience. THIRD room was fine but I'll note some things about the room and property: there was hair on the bathroom floor, the sink leaked, the shower leaked, the light switches didn't turn on the lights and the toilet seat was broken. Breakfast (included) was terrible. Everything was basically gone (we were there about halfway through the time allotted), no coffee, no creamer, eggs were gone, juice machine only had water. I couldn't wait to leave. As we did leave, there were wet floor signs because the ceiling was leaking in the middle of the lobby. Overall, very disappointed
We requested to check in early and they were accommodating. We got to our room and it hadn't been cleaned. We went back to the front desk and were given a new room. It was adequate. When resting on the bed, after a few minutes my leg felt wet. The mattress was wet...with urine! The front desk was notified and they worked on getting another room lined up. About 30 minutes later the desk agent called and asked me to come down to the desk. I went down. There was another lady working that I assumed was a supervisor although she never introduced herself. She had me sign for incidentals (not done at check in). After signing she said that's all she needed. The other agent reminded her that we needed a new room due to the wet mattress. No apology, nothing. Just an, "oh, then I need you to sign a different receipt for incidentals with the new room number." I couldn't believe there was ZERO apology for the inconvenience. THIRD room was fine but I'll note some things about the room and property: there was hair on the bathroom floor, the sink leaked, the shower leaked, the light switches didn't turn on the lights and the toilet seat was broken. Breakfast (included) was terrible. Everything was basically gone (we were there about halfway through the time allotted), no coffee, no creamer, eggs were gone, juice machine only had water. I couldn't wait to leave. As we did leave, there were wet floor signs because the ceiling was leaking in the middle of the lobby. Overall, very disappointed
6
Stephanie
May 9, 2025
·
Stayed 2 nights
It's pretty run down and dirty
It's pretty run down and dirty
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely: some are renovated, spacious, and feature large TVs and comfortable beds. Many others feel dated and suffer from maintenance issues (broken toilets or sinks, missing microwaves or fridges, nonworking phones or curtains) and uncomfortable sofa beds.
Related guest reviews
4
Jason
Nov 26, 2024
·
Stayed 2 nights
dark, dingy, terrible mattresses. Pullout unusable because its complexly springs. would not stay again
dark, dingy, terrible mattresses. Pullout unusable because its complexly springs. would not stay again
8
Debra
Apr 26, 2024
·
Stayed 1 night
My stay was great, and everyone was extremely kind and helpful. My only critique was the bathroom. I think an updated tub and toilet would be good. The toilet leaked a little
My stay was great, and everyone was extremely kind and helpful. My only critique was the bathroom. I think an updated tub and toilet would be good. The toilet leaked a little
10
Scott
Sep 24, 2025
·
Stayed 2 nights
Renovated rooms, nice. :) Lots of amenities.
Renovated rooms, nice. :) Lots of amenities.
10
Scott
Nov 20, 2025
·
Stayed 2 nights
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
4
Cem
Sep 11, 2025
·
Stayed 1 night
The hotel rooms need a major upgrade. For $5 more the hotel next door is a much better place for stay. Water barely coming out of bathroom sink, no drainage in the tub. Ac unit making a loud noise, furniture in the room is chipping away.
The hotel rooms need a major upgrade. For $5 more the hotel next door is a much better place for stay. Water barely coming out of bathroom sink, no drainage in the tub. Ac unit making a loud noise, furniture in the room is chipping away.
10
Scott
Oct 8, 2025
·
Stayed 2 nights
Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.
Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.
8
Nicole
Mar 19, 2023
·
Stayed 1 night
The room and hotel were super nice. However the alarm clock did not work nor did the phone in the room. Also there was no way to close the curtains and block the security lights in the parking lot
The room and hotel were super nice. However the alarm clock did not work nor did the phone in the room. Also there was no way to close the curtains and block the security lights in the parking lot
2
Rose
Oct 26, 2025
·
Stayed 1 night
This has been my go to room in the area for years. I would stay here multiple times a year, but after this trip I will NEVER be back. I checked in around 11 at night, and everything seemed fine. My room didn't have a microwave, so I went down to ask about it and was told I would either have to give my food to the front desk agent or change rooms, so I changed. The next room was missing a refrigerator, telephone, front entry lights, and a door lock. I didn't feel safe in the room so I went back to the front desk and showed the receptionist a video of the room. She told me it looked like I had been put in an out of service room, even though she was the same person who had put me in the room 5 minutes earlier. I had to switch and move all our stuff to a third room. The third room was on the bottom floor right beside the kitchen and across from a storage room, with cars parked just outside the bedroom window. When we used the toilet, the seat slid off and looked like it was never properly attached. By this point, we were exhausted from traveling all day and went to bed. The manager in the morning simply said sorry, gave me a marginal number of points for the hotel on IHG rewards, and told me she would talk to her manager. The hotel has been going down, but this was a nightmare of a stay. Had it not been so late, I would have moved to a different hotel.
This has been my go to room in the area for years. I would stay here multiple times a year, but after this trip I will NEVER be back. I checked in around 11 at night, and everything seemed fine. My room didn't have a microwave, so I went down to ask about it and was told I would either have to give my food to the front desk agent or change rooms, so I changed. The next room was missing a refrigerator, telephone, front entry lights, and a door lock. I didn't feel safe in the room so I went back to the front desk and showed the receptionist a video of the room. She told me it looked like I had been put in an out of service room, even though she was the same person who had put me in the room 5 minutes earlier. I had to switch and move all our stuff to a third room. The third room was on the bottom floor right beside the kitchen and across from a storage room, with cars parked just outside the bedroom window. When we used the toilet, the seat slid off and looked like it was never properly attached. By this point, we were exhausted from traveling all day and went to bed. The manager in the morning simply said sorry, gave me a marginal number of points for the hotel on IHG rewards, and told me she would talk to her manager. The hotel has been going down, but this was a nightmare of a stay. Had it not been so late, I would have moved to a different hotel.
8
Mark
Feb 17, 2025
·
Stayed 1 night
It was convenient to my meeting location. Nice breakfast bar. Great bed! One downside, is that the heavy security drapes in my room would not fully close because they're on a short track. Bright security light shining thru my 6th floor room, so I had to improvise and close the security drapes with the clips on the clothes hangers.
It was convenient to my meeting location. Nice breakfast bar. Great bed! One downside, is that the heavy security drapes in my room would not fully close because they're on a short track. Bright security light shining thru my 6th floor room, so I had to improvise and close the security drapes with the clips on the clothes hangers.
8
Erica
Jun 19, 2024
·
Stayed 1 night
The property was a little outdated and our beds were misshaped from being old. but it was a good enough stay for overnight.
The property was a little outdated and our beds were misshaped from being old. but it was a good enough stay for overnight.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, accommodating, and quick to help. However, multiple reviews describe check-in or reservation mishandling, room-type mixups, and difficulty reaching the front desk.
Related guest reviews
6
rajeev
Jun 29, 2024
·
Stayed 2 nights
Stay overall was good but to start with it was not so good. People booked through third parties like Expedia treated differently. I learned this at the check in counter. Lady at the front desk specifically mentioned that. I was traveling with my aged mom who needed accessibility room. Lady at the front desk mentioned we do not entertain any changes when reservations done by third parties but as an exception we are doing it for you. Expedia folks, hope you are reading my review. Everything was good except that encounter with a lady at the front desk
Stay overall was good but to start with it was not so good. People booked through third parties like Expedia treated differently. I learned this at the check in counter. Lady at the front desk specifically mentioned that. I was traveling with my aged mom who needed accessibility room. Lady at the front desk mentioned we do not entertain any changes when reservations done by third parties but as an exception we are doing it for you. Expedia folks, hope you are reading my review. Everything was good except that encounter with a lady at the front desk
10
Justin
Sep 30, 2025
·
Stayed 3 nights
The staff were very nice and very personably. I did not have a complaint. We weren’t really bothered by anybody and when we needed things, there were always people stepping to help.
The staff were very nice and very personably. I did not have a complaint. We weren’t really bothered by anybody and when we needed things, there were always people stepping to help.
10
Nola
Jun 6, 2025
·
Stayed 1 night
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
2
Jeffrey
Nov 30, 2025
·
Stayed 2 nights
Prepaid for two night stay, couldn't use room. Had 3 adults and baby, was to supposed to have king suite with sleeper sofa. Room we were assigned had a lounge chair for 3rd adult. Hotel admitted they had rooms with sleeper available, but couldn't switch it for me because reservation system was "down". Poor girl on duty had no clue, claimed tech support was unavailable because it was Thanksgiving, no management on duty or available to be called, no estimate of when problem would be fixed. Promised to call me when room was reassigned. Never received a call, and couldn't get through to front desk later. Waited hours and finally booked another room with Home 2 Suites so we didn't have to sleep in car. HIE is a joke, stay at any other comparable chain. Hotel was totally unconcerned with giving us the room we paid for with a 3 month old baby in tow on Thanksgiving night. Have not had time to look into refund. I won't give up easily.
Prepaid for two night stay, couldn't use room. Had 3 adults and baby, was to supposed to have king suite with sleeper sofa. Room we were assigned had a lounge chair for 3rd adult. Hotel admitted they had rooms with sleeper available, but couldn't switch it for me because reservation system was "down". Poor girl on duty had no clue, claimed tech support was unavailable because it was Thanksgiving, no management on duty or available to be called, no estimate of when problem would be fixed. Promised to call me when room was reassigned. Never received a call, and couldn't get through to front desk later. Waited hours and finally booked another room with Home 2 Suites so we didn't have to sleep in car. HIE is a joke, stay at any other comparable chain. Hotel was totally unconcerned with giving us the room we paid for with a 3 month old baby in tow on Thanksgiving night. Have not had time to look into refund. I won't give up easily.
10
mehmet
May 31, 2025
·
Stayed 1 night
I have stayed before also. I am very pleased with the hotel. I recommend it to everyone. Especially Samuel at the reception was very friendly.
I have stayed before also. I am very pleased with the hotel. I recommend it to everyone. Especially Samuel at the reception was very friendly.
10
Connie
Jan 13, 2025
·
Stayed 4 nights
The staff is always super friendly! My hair dryer stopped working and i called the desk and immediately had a replacement. It is very convenient to dining places. It is quiet and always clean
The staff is always super friendly! My hair dryer stopped working and i called the desk and immediately had a replacement. It is very convenient to dining places. It is quiet and always clean
10
Rhonda
Feb 14, 2025
·
Stayed 2 nights
Quick check-in, staff and front desk so kind and helpful. The room was clean, bed comfortable and I enjoyed the breakfast. The hotel is located in a safe environment and plenty of good restaurants around. I will be staying here again when I am in town. Thanks Holiday Inn team !!!!
Quick check-in, staff and front desk so kind and helpful. The room was clean, bed comfortable and I enjoyed the breakfast. The hotel is located in a safe environment and plenty of good restaurants around. I will be staying here again when I am in town. Thanks Holiday Inn team !!!!
2
Jennifer
May 19, 2024
·
Stayed 1 night
We requested to check in early and they were accommodating. We got to our room and it hadn't been cleaned. We went back to the front desk and were given a new room. It was adequate. When resting on the bed, after a few minutes my leg felt wet. The mattress was wet...with urine! The front desk was notified and they worked on getting another room lined up. About 30 minutes later the desk agent called and asked me to come down to the desk. I went down. There was another lady working that I assumed was a supervisor although she never introduced herself. She had me sign for incidentals (not done at check in). After signing she said that's all she needed. The other agent reminded her that we needed a new room due to the wet mattress. No apology, nothing. Just an, "oh, then I need you to sign a different receipt for incidentals with the new room number." I couldn't believe there was ZERO apology for the inconvenience. THIRD room was fine but I'll note some things about the room and property: there was hair on the bathroom floor, the sink leaked, the shower leaked, the light switches didn't turn on the lights and the toilet seat was broken. Breakfast (included) was terrible. Everything was basically gone (we were there about halfway through the time allotted), no coffee, no creamer, eggs were gone, juice machine only had water. I couldn't wait to leave. As we did leave, there were wet floor signs because the ceiling was leaking in the middle of the lobby. Overall, very disappointed
We requested to check in early and they were accommodating. We got to our room and it hadn't been cleaned. We went back to the front desk and were given a new room. It was adequate. When resting on the bed, after a few minutes my leg felt wet. The mattress was wet...with urine! The front desk was notified and they worked on getting another room lined up. About 30 minutes later the desk agent called and asked me to come down to the desk. I went down. There was another lady working that I assumed was a supervisor although she never introduced herself. She had me sign for incidentals (not done at check in). After signing she said that's all she needed. The other agent reminded her that we needed a new room due to the wet mattress. No apology, nothing. Just an, "oh, then I need you to sign a different receipt for incidentals with the new room number." I couldn't believe there was ZERO apology for the inconvenience. THIRD room was fine but I'll note some things about the room and property: there was hair on the bathroom floor, the sink leaked, the shower leaked, the light switches didn't turn on the lights and the toilet seat was broken. Breakfast (included) was terrible. Everything was basically gone (we were there about halfway through the time allotted), no coffee, no creamer, eggs were gone, juice machine only had water. I couldn't wait to leave. As we did leave, there were wet floor signs because the ceiling was leaking in the middle of the lobby. Overall, very disappointed
10
Connie
Nov 11, 2025
·
Stayed 4 nights
The staff is amazing! Always asking if you need anything and always saying hello / good bye .Have a nice day etc. The room was ready on time! Very clean.
The staff is amazing! Always asking if you need anything and always saying hello / good bye .Have a nice day etc. The room was ready on time! Very clean.
2
Lori
Jan 28, 2025
·
Stayed 1 night
I waited two hours in the parking lot / lobby to get into my room because “my third party reservation” was hung up and not accessible”. This means anyone not using hotels.com walked in and got their room. Totally ticked off at hotel- but since I called hotels .com and waited on phone for 15 min, not happy there either.
I waited two hours in the parking lot / lobby to get into my room because “my third party reservation” was hung up and not accessible”. This means anyone not using hotels.com walked in and got their room. Totally ticked off at hotel- but since I called hotels .com and waited on phone for 15 min, not happy there either.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient location near restaurants, shopping, Avalon, and the amphitheater; several guests felt the area was safe and quiet. Handy for getting around Alpharetta and greater Atlanta.
Related guest reviews
10
Leandro
Jun 8, 2025
·
Stayed 2 nights
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
8
Andrew
Dec 5, 2022
·
Stayed 19,330 nights
Good value, clean rooms, great location
Good value, clean rooms, great location
10
Scott
Nov 20, 2025
·
Stayed 2 nights
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
6
Oliver G
Mar 17, 2025
·
Stayed 4 nights
I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.
I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.
10
Wanda
Sep 5, 2025
·
Stayed 2 nights
Attending a concert in Atlanta and wanted something in between Duluth and Atlanta. Location is great!!! Nice and safe area with everything you need within minutes drive
Attending a concert in Atlanta and wanted something in between Duluth and Atlanta. Location is great!!! Nice and safe area with everything you need within minutes drive
10
Jeanette
Aug 8, 2023
·
Stayed 2 nights
Wonderful room. Great setting and location!
Wonderful room. Great setting and location!
8
Matthew
May 18, 2025
·
Stayed 1 night
Good location, decent parking.
Good location, decent parking.
10
Indika
Jun 1, 2024
·
Stayed 4 nights
Loved our stay! Lori was amazing at helping us with questions and even helped us plan our days!!!! The kids loved her and thought she was so much fun. The breakfast had something for everyone and each day was a little different. The hours also allowed us to sleep in and still be able to enjoy breakfast before heading out each day. Our room was clean each day we returned and stocked with the things we needed. We never had a problem with any of our items that we left behind. The property is safe and quiet. All of the staff was helpful and friendly. Parking was right outside and the pool was also spacious and clean. The beds were comfortable, even the sofa bed where my 12 year old slept. Will definitely return! Thank You Lori <3
Loved our stay! Lori was amazing at helping us with questions and even helped us plan our days!!!! The kids loved her and thought she was so much fun. The breakfast had something for everyone and each day was a little different. The hours also allowed us to sleep in and still be able to enjoy breakfast before heading out each day. Our room was clean each day we returned and stocked with the things we needed. We never had a problem with any of our items that we left behind. The property is safe and quiet. All of the staff was helpful and friendly. Parking was right outside and the pool was also spacious and clean. The beds were comfortable, even the sofa bed where my 12 year old slept. Will definitely return! Thank You Lori <3
10
Shayna
Jun 26, 2025
·
Stayed 3 nights
Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
10
William
Jul 2, 2025
·
Stayed 1 night
Very nice property beautiful area close to shopping lots to do
Very nice property beautiful area close to shopping lots to do
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast quality and availability are inconsistent: many found items unstocked or limited and machines down, while others enjoyed hot options and friendly breakfast staff. Plan to arrive earlier for the best selection.
Related guest reviews
10
Jill
Mar 16, 2025
·
Stayed 2 nights
Staff was very friendly. Breakfast was good. Coffee and water available 24/7. Laundry room.
Staff was very friendly. Breakfast was good. Coffee and water available 24/7. Laundry room.
6
Sandra
Jun 19, 2025
·
Stayed 18 nights
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9. My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9. My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
8
Lillie
Dec 29, 2023
·
Stayed 3 nights
The staff were very nice and accommodating. The rooms were comfortable, but older. The breakfast was good with plenty items, variety and tasty food. I was there 3 days. On the 3rd breakfast, they had “real” bacon and it was delicious! Bacon like I have at home, cooked crispy, drained of grease and plenty was available.
The staff were very nice and accommodating. The rooms were comfortable, but older. The breakfast was good with plenty items, variety and tasty food. I was there 3 days. On the 3rd breakfast, they had “real” bacon and it was delicious! Bacon like I have at home, cooked crispy, drained of grease and plenty was available.
10
Nola
Jun 6, 2025
·
Stayed 1 night
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
6
Valerie
Nov 9, 2025
·
Stayed 1 night
I booked this trip for a family of 4 and had a queen bed and a sofa bed but nothing was there for bedding for the sofa bed. Then the phone didnt work to call housekeeping. The food for breakfast was limited.
I booked this trip for a family of 4 and had a queen bed and a sofa bed but nothing was there for bedding for the sofa bed. Then the phone didnt work to call housekeeping. The food for breakfast was limited.
6
Byron
Jun 11, 2024
·
Stayed 1 night
Don't be deceived. The free continental breakfast with the stay was non- existent. We came down at a reasonable time on Sunday morning (8:30) to find that the pastries were out, the coffee was gone, juice was out, and very little food at all. The lady who was in charge of breakfast just complained about her job and said someone had to go shop for more food and that it would be 10 more minutes. After 30 minutes, still nothing. We left and went to IHOP. We thought we would save money at this hotel with an included breakfast. might as well have stayed at the other place.
Don't be deceived. The free continental breakfast with the stay was non- existent. We came down at a reasonable time on Sunday morning (8:30) to find that the pastries were out, the coffee was gone, juice was out, and very little food at all. The lady who was in charge of breakfast just complained about her job and said someone had to go shop for more food and that it would be 10 more minutes. After 30 minutes, still nothing. We left and went to IHOP. We thought we would save money at this hotel with an included breakfast. might as well have stayed at the other place.
8
Sarah
Sep 26, 2025
·
Stayed 2 nights
Staff were great. Both mornings the breakfast was mostly out of everything so that was disappointing. But otherwise the beds were comfortable & shops were close
Staff were great. Both mornings the breakfast was mostly out of everything so that was disappointing. But otherwise the beds were comfortable & shops were close
10
Danett
May 11, 2025
·
Stayed 2 nights
My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.
My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.
10
Christine
May 24, 2025
·
Stayed 2 nights
We went down for breakfast and all the breakfast was gone and they didn’t bring any more out. Otherwise, everything else was great.
We went down for breakfast and all the breakfast was gone and they didn’t bring any more out. Otherwise, everything else was great.
6
tiffany
Oct 19, 2025
·
Stayed 2 nights
Overall it was okay they neva came and gave us clean towels or emptied our trash and of course the breakfast was not okay at all the first morning we got down there for breakfast at 7 and there was nothing in there but eggs and like 3 cinnamon rolls bc she never refilled the stuff my daugther inlaw went back down at 830 and still nothing was refilled and the second day we had to keep finding someone and we ended up waiting 30 mi s for them to refill the breakfast
Overall it was okay they neva came and gave us clean towels or emptied our trash and of course the breakfast was not okay at all the first morning we got down there for breakfast at 7 and there was nothing in there but eggs and like 3 cinnamon rolls bc she never refilled the stuff my daugther inlaw went back down at 830 and still nothing was refilled and the second day we had to keep finding someone and we ended up waiting 30 mi s for them to refill the breakfast
Was this helpful?
AI-generated summary based on recent guest reviews
10
Wanda
Sep 27, 2026
·
Stayed 1 night
Great hotel,great location with lots of amenities close by. Staff always very friendly. Always our first choice when staying in the area.
Great hotel,great location with lots of amenities close by. Staff always very friendly. Always our first choice when staying in the area.
10
Anil Babu
Aug 6, 2026
·
Stayed 8 nights
It's a good hotel to stay. Have plenty of shops nearby. Rooms are so clean and neat. Morning breakfast is very good. Staff responds to queries very quickly. Overall it's very good place to stay.
It's a good hotel to stay. Have plenty of shops nearby. Rooms are so clean and neat. Morning breakfast is very good. Staff responds to queries very quickly. Overall it's very good place to stay.
10
Julianne
Jul 7, 2026
·
Stayed 2 nights
Room was clean. Breakfast area was easily usable. Pool area was nice, but walls did need a little scrubbing. Didn’t stop us from having fun. Staff was pleasant and helpful.
Room was clean. Breakfast area was easily usable. Pool area was nice, but walls did need a little scrubbing. Didn’t stop us from having fun. Staff was pleasant and helpful.
10
James
Jul 2, 2026
·
Stayed 5 nights
Ice machine never worked on the first floor. Found one on the fourth floor working all week. Did not replace my plastic glasses. Had to go to the breakfast area to get one as directed by the check in counter
Ice machine never worked on the first floor. Found one on the fourth floor working all week. Did not replace my plastic glasses. Had to go to the breakfast area to get one as directed by the check in counter
10
Aryery
Jul 1, 2026
·
Stayed 3 nights
It was a good experience clean room not alot of people and no loud perfect surroundings great customer service,
It was a good experience clean room not alot of people and no loud perfect surroundings great customer service,
FAQs about Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Are pets allowed at the property?
Yes, pets are allowed with a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
The hotel is located in Alpharetta's business district, a 3-minute drive from Avalon and 5 minutes from Wills Park. It is 4.5 mi (7.3 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available, operational from May 28 to September 05.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 139.21299615360257USD
- 2026-11-03: 105.88860885692596USD
- 2026-11-04: 113.86318592517851USD
- 2026-11-05: 96.90551834819793USD
- 2026-11-06: 105.86864590229034USD
- 2026-11-07: 101.7700839614868USD
- 2026-11-08: 96.77953314903259USD
- 2026-11-09: 96.38989691768646USD
- 2026-11-10: 103.92012320655822USD
- 2026-11-11: 101.90167040027617USD
- 2026-11-12: 96.87925399898528USD
- 2026-11-13: 101.90167040027617USD
- 2026-11-14: 101.90167040027617USD
- 2026-11-15: 96.54636447273253USD
- 2026-11-16: 95.90588492176055USD
- 2026-11-17: 99.9231947341156USD
- 2026-11-18: 101.87495351188659USD
- 2026-11-19: 101.90167040027617USD
- 2026-11-20: 109.88553732936857USD
- 2026-11-21: 105.91858744277953USD
- 2026-11-22: 96.87925399898528USD
- 2026-11-23: 93.92780202545165USD
- 2026-11-24: 96.87925399898528USD
- 2026-11-25: 96.87925399898528USD
- 2026-11-26: 94.92703414356231USD
- 2026-11-27: 101.87495351188659USD
- 2026-11-28: 101.87495351188659USD
- 2026-11-29: 96.87925399898528USD
- 2026-11-30: 100.92242685222625USD
- 2026-12-01: 95.87725541496276USD
- 2026-12-02: 96.92549837978362USD
- 2026-12-03: 95.87725541496276USD
- 2026-12-04: 102.93088110424041USD
- 2026-12-05: 101.90167040027617USD
- 2026-12-06: 90.88155590206145USD
- 2026-12-07: 99.9231947341156USD
- 2026-12-08: 95.87725541496276USD
- 2026-12-09: 98.92396261600493USD
- 2026-12-10: 96.92549837978362USD
- 2026-12-11: 107.83071915790556USD
- 2026-12-12: 97.88126112148284USD
- 2026-12-13: 103.30651423652648USD
- 2026-12-14: 95.87725541496276USD
- 2026-12-15: 102.63990695194244USD
- 2026-12-16: 95.8962876758194USD
- 2026-12-17: 95.87725541496276USD
- 2026-12-18: 95.8962876758194USD
- 2026-12-19: 95.87725541496276USD
- 2026-12-20: 90.9001270852661USD
- 2026-12-21: 87.06679579452513USD
- 2026-12-22: 90.88155590206145USD
- 2026-12-23: 87.06679579452513USD
- 2026-12-24: 90.88155590206145USD
- 2026-12-25: 99.87094780536651USD
- 2026-12-26: 104.7119216121292USD
- 2026-12-27: 90.88155590206145USD
- 2026-12-28: 87.06679579452513USD
- 2026-12-29: 98.7687416783142USD
- 2026-12-30: 90.9001270852661USD
- 2026-12-31: 95.87725541496276USD
- 2027-01-01: 112.90321371528624USD
- 2027-01-02: 121.30956438919067USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The seasonal pool will be open from May 28 to September 05.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
General
Non-Smoking Rooms
Allergy-Free Room Available
Vending Machines
Beach Sun Loungers
Fence Around Pool
Activities
Swimming pool
Pool Outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Free Parking
Parking Onsite
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi