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Pullman Liverpool - Chambre

Pullman Liverpool - Chambre

Pullman Liverpool - Vue de la chambre

Pullman Liverpool - Réception

Pullman Liverpool

"Nous avons adoré les lits"

"Formalité d'arrivée/départ fluides"

"Emplacement idéal"

"Excellent restaurant"

"Le personnel a fourni un excellent service"

"Vue imprenable"

Équipements

Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage

Description de l'établissement

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les ...

Équipements

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les services et équipements offerts par cet hôtel vous trouvez également une télévision dans l'espace commun et une salle de réception.

Services de l'établissement

Les équipements et services proposés incluent un poste informatique, un service de départ express et un service de nettoyage à sec / blanchisserie. Cet hôtel dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements.

Repas

Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage 24 h/24 proposé par cet hôtel. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 07 h 00 à 10 h 30 et le week-end de 07 h 30 à 11 h 00 (en supplément).

Chambres

Choisissez une des 216 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

En choisissant Pullman Liverpool, à Liverpool, vous serez dans le centre-ville, à deux pas des sites suivants : Structure multifonction ACC Liverpool et Arène M&S Bank. Cet hôtel se trouve à 1 km de Royal Albert Dock et à 1,1 km de Musée The Beatles Story.

À proximité

Structure multifonction ACC Liverpool(0.1 miles)
Arène M&S Bank(0.1 miles)
Royal Albert Dock(0.3 miles)
Musée The Beatles Story(0.3 miles)
Centre des congrès BT(0.4 miles)
Tate Liverpool (musée d'Art moderne)(0.4 miles)
Merseyside Maritime Museum(0.5 miles)
International Slavery Museum (musée de l'esclavage)(0.5 miles)
Chinatown(0.5 miles)
Liverpool ONE(0.6 miles)
Museum of Liverpool(0.6 miles)
Baltic Market(0.7 miles)
Port of Liverpool Building (édifice du début du XXe siècle)(0.7 miles)
Terminal de ferry du Pier Head de Liverpool(0.8 miles)
Cunard Building(0.8 miles)
Aéroport de Liverpool John Lennon (LPL)(9 miles)
Aéroport de Chester Hawarden (CEG)(36.7 miles)
Aéroport de Manchester (MAN)(36.8 miles)

Sélectionnez les dates pour continuer

From

103 $US

/nuit

Avis des voyageurs

9.1

Superbe

Basé sur 6 096 avis vérifiés

Qui séjourne ici ?

Affaires

23%

Couples

45%

Familles

14%

Groupes

11%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Pullman Liverpool, les clients soulignent le personnel accueillant, les chambres modernes et confortables avec de bonnes douches, ainsi que l'emplacement idéal en bord de mer, à côté de la M&S Bank Arena et du Albert Dock. Les points faibles souvent mentionnés incluent des oublis occasionnels de ménage et un service lent et fréquenté au bar ou au petit-déjeuner.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Pullman Liverpool, les clients soulignent le personnel accueillant, les chambres modernes et confortables avec de bonnes douches, ainsi que l'emplacement idéal en bord de mer, à côté de la M&S Bank Arena et du Albert Dock. Les points faibles souvent mentionnés incluent des oublis occasionnels de ménage et un service lent et fréquenté au bar ou au petit-déjeuner.

Beaucoup apprécient la vue sur la rivière et les chambres calmes à proximité des quais et des sites touristiques de la ville. Le parking est facile juste à côté, avec une validation de l'hôtel, bien que plusieurs clients l'aient trouvé coûteux. Dans l'ensemble, attendez-vous à un séjour moderne et bien situé, axé sur le confort et la commodité.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces bar et lobby sont agréables, mais peuvent être très fréquentés lors des événements à l'arena, engendrant des attentes pour les boissons ou les collations. Le parking se trouve au parking Kings Dock à proximité, avec validation de l'hôtel ; plusieurs clients ont trouvé les coûts élevés.

Avis de voyageur à ce sujet

10

Ken

23 févr. 2025

·

A séjourné 1 nuit

Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent

Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent

10

Katherine

20 sept. 2025

·

A séjourné 1 nuit

Fantastic hotel. We ate in the bar snd the menu had enough to chose from and portions were plentiful. Room was comfortable and airy. Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental. The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool). I will definitely book here againif wr are staying over in Liverpool again

Fantastic hotel. We ate in the bar snd the menu had enough to chose from and portions were plentiful. Room was comfortable and airy. Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental. The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool). I will definitely book here againif wr are staying over in Liverpool again

8

Rapture

17 mars 2025

·

A séjourné 1 nuit

Nice and clean, room temp was an issue. Also gym was small. Very good breakage though. All in all a good stay

Nice and clean, room temp was an issue. Also gym was small. Very good breakage though. All in all a good stay

10

Andrew

26 juin 2023

·

A séjourné 1 nuit

We stayed for one night around a trip to the city to try out a couple of restaurants. Great location near the albert dock, very comfortable bed. I also enjoyed the live music in the bar

We stayed for one night around a trip to the city to try out a couple of restaurants. Great location near the albert dock, very comfortable bed. I also enjoyed the live music in the bar

10

Gail

6 oct. 2025

·

A séjourné 1 nuit

Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.

Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.

8

Karen

21 sept. 2025

·

A séjourné 1 nuit

Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.

Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.

10

Madapura

28 juin 2025

·

A séjourné 2 nuits

Expensive parking

Expensive parking

10

Ann

30 août 2025

·

A séjourné 1 nuit

Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.

Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.

10

David

23 févr. 2025

·

A séjourné 2 nuits

Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.

Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.

10

Susan

23 févr. 2025

·

A séjourné 2 nuits

Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.

Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté générale est louée, de nombreuses chambres et parties communes étant décrites comme impeccables. Une minorité a signalé des lacunes telles que des zones poussiéreuses, des serviettes sales ou usées, et des salles de bains ou des couloirs mal nettoyés.

Avis de voyageur à ce sujet

8

Pauline

12 juin 2025

·

A séjourné 1 nuit

Stayed room only very comfortable and clean

Stayed room only very comfortable and clean

4

Darren

27 juil. 2025

·

A séjourné 1 nuit

Disappointing first impressions, but redeemed by exceptional staff service.” On approach to our room, we were met with corridors cluttered with rubbish, empty glasses, and bottles, hardly a welcoming sight. Upon entering the room, we were hit with an overpowering smell of bleach, which masked, but did not erase, the poor cleanliness. The floors were marked with streaks and scattered stains, some of which were easily removed with a simple wipe of the foot, indicating a lack of proper cleaning. The complimentary mini fridge was not stocked, and its cabinet door was hanging off its hinges. Dust and smears on the TV and mirrors only added to the disappointment. I requested an alternative room, which the staff kindly offered, but unfortunately, the second room was in a similarly poor condition. That said, I must extend my gratitude to the hotel staff and manager, who went above and beyond to resolve the issues. Their professionalism, promptness, and genuine apologies helped salvage what could have been a completely negative stay.

Disappointing first impressions, but redeemed by exceptional staff service.” On approach to our room, we were met with corridors cluttered with rubbish, empty glasses, and bottles, hardly a welcoming sight. Upon entering the room, we were hit with an overpowering smell of bleach, which masked, but did not erase, the poor cleanliness. The floors were marked with streaks and scattered stains, some of which were easily removed with a simple wipe of the foot, indicating a lack of proper cleaning. The complimentary mini fridge was not stocked, and its cabinet door was hanging off its hinges. Dust and smears on the TV and mirrors only added to the disappointment. I requested an alternative room, which the staff kindly offered, but unfortunately, the second room was in a similarly poor condition. That said, I must extend my gratitude to the hotel staff and manager, who went above and beyond to resolve the issues. Their professionalism, promptness, and genuine apologies helped salvage what could have been a completely negative stay.

6

Hayden

27 mai 2024

·

A séjourné 1 nuit

Room wasn’t cleaned properly. Ask for a change if you aren’t happy

Room wasn’t cleaned properly. Ask for a change if you aren’t happy

10

Stuart

24 juil. 2024

·

A séjourné 2 nuits

Fantastic location brilliant hotel spotlessly clean polite and helpful staff. Fabulous room with modern stylish equipment and everything you need Overall a brilliant stay wouldn't hesitate to recommend. We will definitely stay again

Fantastic location brilliant hotel spotlessly clean polite and helpful staff. Fabulous room with modern stylish equipment and everything you need Overall a brilliant stay wouldn't hesitate to recommend. We will definitely stay again

4

Sara

6 oct. 2024

·

A séjourné 1 nuit

We had no tea and coffee in our room when we arrived, so had to go down to reception to order some, as no room or way of contacting reception. Our Bathroom floor was very dirty, we raised this with the Reception when asking for some Tea and Milk, they did offer to send someone to clean it but it made no difference. The bed side table was sticky and dirty. The breakfast was disappointing as the fresh fruit had run out, the cleanliness of the table was very poor and the cereal options very poor. For the money charged, I would not stay in this hotel again.

We had no tea and coffee in our room when we arrived, so had to go down to reception to order some, as no room or way of contacting reception. Our Bathroom floor was very dirty, we raised this with the Reception when asking for some Tea and Milk, they did offer to send someone to clean it but it made no difference. The bed side table was sticky and dirty. The breakfast was disappointing as the fresh fruit had run out, the cleanliness of the table was very poor and the cereal options very poor. For the money charged, I would not stay in this hotel again.

10

Rhys

4 févr. 2024

·

A séjourné 2 nuits

The room was spotless and a very nice hotel in general

The room was spotless and a very nice hotel in general

6

David

4 août 2025

·

A séjourné 1 nuit

Place was a bit run down. Room poorly cleaned

Place was a bit run down. Room poorly cleaned

8

Sarah

23 août 2025

·

A séjourné 1 nuit

Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.

Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.

10

Tiffany

8 juil. 2024

·

A séjourné 3 nuits

Lovely hotel with great staff. The room was spotless and the breakfast buffet was very good with a large selection of hot and cold and continental dishes. The staff were very friendly and helpful and the bar was lovely. Beautiful views and close to town centre. Will definitely be revisiting soon.

Lovely hotel with great staff. The room was spotless and the breakfast buffet was very good with a large selection of hot and cold and continental dishes. The staff were very friendly and helpful and the bar was lovely. Beautiful views and close to town centre. Will definitely be revisiting soon.

10

Samantha

14 juin 2025

·

A séjourné 1 nuit

Nice rooms, comfortable bed. Clean

Nice rooms, comfortable bed. Clean

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres modernes et confortables avec de bonnes douches, une atmosphère calme et de nombreuses chambres avec une excellente vue sur la rivière. Certains clients mentionnent des oreillers inconfortables, des salles de bains petites ou au design particulier dans certaines chambres, de légers problèmes d'entretien, et des problèmes occasionnels de Wi‑Fi ou de connectivité.

Avis de voyageur à ce sujet

8

G

28 mars 2025

·

A séjourné 1 nuit

Excellent hotel. Friendly staff, great breakfast. Let down by uncomfortable pillows and hence a bad sleep, which was unfortunate because the hotel was lovely a quiet

Excellent hotel. Friendly staff, great breakfast. Let down by uncomfortable pillows and hence a bad sleep, which was unfortunate because the hotel was lovely a quiet

8

Lorraine

12 nov. 2025

·

A séjourné 1 nuit

The room was very clean. The views were great.

The room was very clean. The views were great.

6

Yvette

8 juil. 2025

·

A séjourné 1 nuit

Paid extra for executive floor and it is nothing special... rooms are so small... more room, less bathroom, please. Lack of privacy of the bathroom is odd. Glass wall goes right into the room unless you pull a curtain.

Paid extra for executive floor and it is nothing special... rooms are so small... more room, less bathroom, please. Lack of privacy of the bathroom is odd. Glass wall goes right into the room unless you pull a curtain.

8

RICHARD

17 févr. 2025

·

A séjourné 1 nuit

Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.

Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.

6

Rodney

2 janv. 2024

·

A séjourné 4 nuits

Mobile connections in the hotel are terrible. The hotel unsecured WIFI ( which I don’t like using ) is equally as poor. The sign was so bad we couldn’t get the TV to load a channel, really it was terrible.

Mobile connections in the hotel are terrible. The hotel unsecured WIFI ( which I don’t like using ) is equally as poor. The sign was so bad we couldn’t get the TV to load a channel, really it was terrible.

10

Ronald

5 sept. 2025

·

A séjourné 2 nuits

Fantastic couple of nights at the Pullman Hotel, great location at the river side, next to the large events place and within walking or e-scooter ride to the shops etc Eating places all close by especially the Indian (east east) - Room itself very prestigious lovely large bed and equally large tv, small table and chair ideal for eating at. Some neat touches in the room like the suspended lights and the bathroom was very spacious with a fantastic waterfall shower.

Fantastic couple of nights at the Pullman Hotel, great location at the river side, next to the large events place and within walking or e-scooter ride to the shops etc Eating places all close by especially the Indian (east east) - Room itself very prestigious lovely large bed and equally large tv, small table and chair ideal for eating at. Some neat touches in the room like the suspended lights and the bathroom was very spacious with a fantastic waterfall shower.

10

Simon

1 mars 2023

·

A séjourné 1 nuit

Great overall stay; The shower was excellent, as were the staff and the breakfast in particular was really good. Easy to park nearby on the Kings Dock. One grumble would probably be for us that given it is a 4* hotel we would have expected a few more options for hot drinks in the room and dare I say a couple of biscuits. Other than than the pillow options were either firm or memory foam and we couldn't seem to find a comfortable balance. This is the 2nd time we've stayed and we will definitely stay again

Great overall stay; The shower was excellent, as were the staff and the breakfast in particular was really good. Easy to park nearby on the Kings Dock. One grumble would probably be for us that given it is a 4* hotel we would have expected a few more options for hot drinks in the room and dare I say a couple of biscuits. Other than than the pillow options were either firm or memory foam and we couldn't seem to find a comfortable balance. This is the 2nd time we've stayed and we will definitely stay again

8

Sarah

23 août 2025

·

A séjourné 1 nuit

Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.

Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.

10

Barbara

28 août 2025

·

A séjourné 1 nuit

Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.

Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.

10

john

21 avr. 2025

·

A séjourné 1 nuit

Beautiful hotel - the wife & I always book a river view room with floor to ceiling glass - only a few of these rooms in the but most are really nice & clean

Beautiful hotel - the wife & I always book a river view room with floor to ceiling glass - only a few of these rooms in the but most are really nice & clean

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical, accueillant et serviable à la réception et à la conciergerie. Pendant les périodes de forte affluence, le service au bar et au petit-déjeuner peut être lent ou désorganisé, et quelques clients ont signalé des interactions brusques ou des erreurs de réservation ou de service en chambre.

Avis de voyageur à ce sujet

10

David

4 nov. 2025

·

A séjourné 1 nuit

Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.

Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.

4

stuart

25 oct. 2025

·

A séjourné 1 nuit

The guy on reception when we arrived was very pleasant, however everyone else after that not so much. The manager running breakfast was extremely abrupt and outride rude

The guy on reception when we arrived was very pleasant, however everyone else after that not so much. The manager running breakfast was extremely abrupt and outride rude

8

Dawn

5 oct. 2025

·

A séjourné 1 nuit

Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.

Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.

10

Rhonda

4 juin 2024

·

A séjourné 2 nuits

Our stay at the Pullman Liverpool exceeded our expectations. Genuinely friendly, professional and earnest staff, proud of their city and ready to make the visit a great one. Upon arrival, we were greeted by Lucy at the front desk. Check in was both pleasant and efficient. While we make no assumptions requests can be honored, they delivered. Our Superior room was clean, comfortable, quiet with a nice view of the Mersey River. Jack was always available and ready to assist with taxis, local attractions, luggage and great conversation. Same with Sam, who was personable and went above and beyond to help us celebrate the reason for our visit. Even the staff servicing the rooms made a point of saying a legitimately friendly hello when passing by. Our first time at Pullman Liverpool, and hopefully not our last. You made our stay a memorable one, exemplifying how wonderful the people in Liverpool are. Thank you!

Our stay at the Pullman Liverpool exceeded our expectations. Genuinely friendly, professional and earnest staff, proud of their city and ready to make the visit a great one. Upon arrival, we were greeted by Lucy at the front desk. Check in was both pleasant and efficient. While we make no assumptions requests can be honored, they delivered. Our Superior room was clean, comfortable, quiet with a nice view of the Mersey River. Jack was always available and ready to assist with taxis, local attractions, luggage and great conversation. Same with Sam, who was personable and went above and beyond to help us celebrate the reason for our visit. Even the staff servicing the rooms made a point of saying a legitimately friendly hello when passing by. Our first time at Pullman Liverpool, and hopefully not our last. You made our stay a memorable one, exemplifying how wonderful the people in Liverpool are. Thank you!

10

Martin

26 sept. 2025

·

A séjourné 1 nuit

Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.

Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.

10

A

28 mars 2025

·

A séjourné 1 nuit

This hotel is great for arena events. Jon on the concierge and Tariq on the executive floor are fantastic ambassadors for the brand.

This hotel is great for arena events. Jon on the concierge and Tariq on the executive floor are fantastic ambassadors for the brand.

2

Jamie

5 août 2025

·

A séjourné 1 nuit

Got to the hotel and told that both my friends and my room were upgraded because our original rooms were overbooked. Got to my room, it was upgraded. My friend got to their room, not upgraded. Called the front desk to ask about the upgrade, and they said they didnt say both were upgraded. They blatantly lied to us. Their customer service is very lacking. Asked the front desk if they had a pair of a scissors we cpuld borrow because my wife wanted to cut a piece of thread of her clothing. The guy says, they have scissors but cant let us use them. Lol. Why even mention you have scissors if ypu won't lwt someone use them? And whats the big deal about someone usint them for literally 10 seconds? This place has a long way to go to make the guest feel welcome.

Got to the hotel and told that both my friends and my room were upgraded because our original rooms were overbooked. Got to my room, it was upgraded. My friend got to their room, not upgraded. Called the front desk to ask about the upgrade, and they said they didnt say both were upgraded. They blatantly lied to us. Their customer service is very lacking. Asked the front desk if they had a pair of a scissors we cpuld borrow because my wife wanted to cut a piece of thread of her clothing. The guy says, they have scissors but cant let us use them. Lol. Why even mention you have scissors if ypu won't lwt someone use them? And whats the big deal about someone usint them for literally 10 seconds? This place has a long way to go to make the guest feel welcome.

10

Michael

16 janv. 2025

·

A séjourné 4 nuits

Right next door to conference centre, perfect location for me. Rooms spacious, clean and nicely decorated, good view from huge window, aircon/heating silent and effective, breakfasts excellent. And best of all, such friendly, helpful staff - for the money it cost, these was a cut above what i expected, highly recommended.

Right next door to conference centre, perfect location for me. Rooms spacious, clean and nicely decorated, good view from huge window, aircon/heating silent and effective, breakfasts excellent. And best of all, such friendly, helpful staff - for the money it cost, these was a cut above what i expected, highly recommended.

6

Joanne

2 mars 2025

·

A séjourné 1 nuit

The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.

The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.

10

Laura

2 juin 2023

·

A séjourné 1 nuit

Reception staff extremely friendly and helpful

Reception staff extremely friendly and helpful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation en bord de mer à côté de la M&S Bank Arena et du Albert Dock, à distance de marche de Liverpool ONE et des attractions de la ville. Le quartier est généralement calme mais pratique pour les événements, les restaurants et les transports.

Avis de voyageur à ce sujet

10

David

4 nov. 2025

·

A séjourné 1 nuit

Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.

Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.

10

Sara

28 juil. 2024

·

A séjourné 2 nuits

Staff was excellent. We were greeted with an umbrella when we arrived with our luggage & the staff was exceedingly helpful in assisting us with everything we needed for our stay, from attractions to dinner reservations. Beautiful view across the Mersey & close to many attractions.

Staff was excellent. We were greeted with an umbrella when we arrived with our luggage & the staff was exceedingly helpful in assisting us with everything we needed for our stay, from attractions to dinner reservations. Beautiful view across the Mersey & close to many attractions.

10

Darren

4 nov. 2023

·

A séjourné 4 nuits

Excellent hotel, very clean and comfortable and ideally situated for the Albert Dock, Liverpool One, City Centre and the Baltic Triangle. The view across the Mersey from the room was superb and the shower facilities in the room were excellent.

Excellent hotel, very clean and comfortable and ideally situated for the Albert Dock, Liverpool One, City Centre and the Baltic Triangle. The view across the Mersey from the room was superb and the shower facilities in the room were excellent.

10

Laura

12 juin 2025

·

A séjourné 1 nuit

Fab location

Fab location

8

Betty

17 mars 2024

·

A séjourné 1 nuit

This was our first stay at Pullman Liverpool. We dropped our bag off earlier in the day and the reception staff were very friendly and efficient. Our room was superb, very clean and had everything we needed but the view!!! It was absolutely amazing - looking out over the Mersey. The bar area was lovely and we easily found a seat - even though the hotel was full of gymnasts! The proximity to the M & S arena was the reason for our choice and we chose correctly. The ONLY thing which stopped us saying it was perfect was the staff in the dining room at breakfast. The girl who showed us to a table was clearly cross that we wanted another one and she didn't explain how we should get our breakfast. We had to stop a waitress to ask for tea. The whole dining room staff looked and sounded miserable and that is not what you want from the hospitality industry.

This was our first stay at Pullman Liverpool. We dropped our bag off earlier in the day and the reception staff were very friendly and efficient. Our room was superb, very clean and had everything we needed but the view!!! It was absolutely amazing - looking out over the Mersey. The bar area was lovely and we easily found a seat - even though the hotel was full of gymnasts! The proximity to the M & S arena was the reason for our choice and we chose correctly. The ONLY thing which stopped us saying it was perfect was the staff in the dining room at breakfast. The girl who showed us to a table was clearly cross that we wanted another one and she didn't explain how we should get our breakfast. We had to stop a waitress to ask for tea. The whole dining room staff looked and sounded miserable and that is not what you want from the hospitality industry.

10

Gail

6 oct. 2025

·

A séjourné 1 nuit

Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.

Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.

10

Lawrence R

15 oct. 2025

·

A séjourné 2 nuits

Great location on Albert Dock close to fabulous attractions and restaurants .

Great location on Albert Dock close to fabulous attractions and restaurants .

8

RICHARD

1 juin 2023

·

A séjourné 1 nuit

Excellent stay as always. Great location to access arena for events and close, to city centre and attractions.

Excellent stay as always. Great location to access arena for events and close, to city centre and attractions.

10

John

21 déc. 2024

·

A séjourné 1 nuit

Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.

Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.

10

Simon

30 avr. 2025

·

A séjourné 1 nuit

Modern hotel in a great location in the docks.

Modern hotel in a great location in the docks.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit souvent de bonnes notes pour sa variété et son goût, mais plusieurs commentaires mentionnent un service surchargé, des plats tièdes, un réapprovisionnement lent ou un prix élevé. Le restaurant et le service en chambre peuvent être bons, mais des attentes se produisent en cas de sous-effectif.

Avis de voyageur à ce sujet

10

Lorna

11 mai 2025

·

A séjourné 1 nuit

Staff service was exemplary and dinner was delicious.

Staff service was exemplary and dinner was delicious.

8

Richard

10 mai 2025

·

A séjourné 3 nuits

Good cooked breakfast was cold and uninviting We had continental instead There were no heatlamps over the food to keep it hot

Good cooked breakfast was cold and uninviting We had continental instead There were no heatlamps over the food to keep it hot

8

Dawn

5 oct. 2025

·

A séjourné 1 nuit

Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.

Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.

6

Elizabeth

20 avr. 2024

·

A séjourné 1 nuit

Check in efficient, room clean and comfortable with modern amenities and large bed. Evening meal in restaurant good. Bar far too small for the hotel - large queue and standing room only after the arena show. Breakfast terrible- long queue and wait time, service very slow - only received hot drinks after we’d finished eating. Hot buffet pretty good with variety of options, cold buffet untidy, missing plates, food items and stale waffles and bread .

Check in efficient, room clean and comfortable with modern amenities and large bed. Evening meal in restaurant good. Bar far too small for the hotel - large queue and standing room only after the arena show. Breakfast terrible- long queue and wait time, service very slow - only received hot drinks after we’d finished eating. Hot buffet pretty good with variety of options, cold buffet untidy, missing plates, food items and stale waffles and bread .

10

Timothy

9 janv. 2025

·

A séjourné 4 nuits

Great hotel, hood location. Warm and welcoming staff. Very clean, spacious and tidy rooms. The restaurant and lounge area were comfortable and clean. Breakfast was a good range and delicious. And the food in the restaurant was exceptional! All making for a really wonderful stay. We will definitely return... hopefully soon!

Great hotel, hood location. Warm and welcoming staff. Very clean, spacious and tidy rooms. The restaurant and lounge area were comfortable and clean. Breakfast was a good range and delicious. And the food in the restaurant was exceptional! All making for a really wonderful stay. We will definitely return... hopefully soon!

8

Michaela

5 août 2025

·

A séjourné 2 nuits

Our stay started really well. The reception team were very friendly and check-in was smooth. The room was a good size, the bed was fine, and we slept well. The bar was a small letdown as the advertised beer wasn’t available on either the first or second night. Breakfast on the first morning was excellent – fresh food, great cappuccino, and very attentive service. Unfortunately, the second morning was the opposite. We were checked into the breakfast room by Roni, who was quite miserable and didn’t smile or greet us properly. While I was getting food, another staff member asked if we had checked in. I said yes politely, but he came back again a few minutes later to ask the same thing, which felt odd and unnecessary – he should have just asked Roni. The staff that morning seemed stressed and disorganised. No one asked if we wanted drinks; we had to find someone ourselves. The food wasn’t as fresh – pastries and black pudding were hard. To top it off, we were charged £18 per day for parking, even though our email clearly said the discounted rate was £12. That left us feeling quite frustrated. What started as a great stay unfortunately ended in disappointment. This place has potential, but consistency and better communication are needed.

Our stay started really well. The reception team were very friendly and check-in was smooth. The room was a good size, the bed was fine, and we slept well. The bar was a small letdown as the advertised beer wasn’t available on either the first or second night. Breakfast on the first morning was excellent – fresh food, great cappuccino, and very attentive service. Unfortunately, the second morning was the opposite. We were checked into the breakfast room by Roni, who was quite miserable and didn’t smile or greet us properly. While I was getting food, another staff member asked if we had checked in. I said yes politely, but he came back again a few minutes later to ask the same thing, which felt odd and unnecessary – he should have just asked Roni. The staff that morning seemed stressed and disorganised. No one asked if we wanted drinks; we had to find someone ourselves. The food wasn’t as fresh – pastries and black pudding were hard. To top it off, we were charged £18 per day for parking, even though our email clearly said the discounted rate was £12. That left us feeling quite frustrated. What started as a great stay unfortunately ended in disappointment. This place has potential, but consistency and better communication are needed.

10

Steve

23 juin 2025

·

A séjourné 2 nuits

Check in service was excellent and room large with a very comfortable bed. Only thing that let the hotel down for me was the breakfast - no real fresh fruit options and yoghurt was runny, coffee not the best so my advice would be to book this great hotel but have breakfast somewhere else.

Check in service was excellent and room large with a very comfortable bed. Only thing that let the hotel down for me was the breakfast - no real fresh fruit options and yoghurt was runny, coffee not the best so my advice would be to book this great hotel but have breakfast somewhere else.

10

Martin

26 sept. 2025

·

A séjourné 1 nuit

Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.

Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.

10

Tracy

21 janv. 2024

·

A séjourné 1 nuit

Had a wonderful stay with my son. Hotel staff are fantastic, rooms are comfortable and clean. Breakfast was amazing! Best hotel breakfast I’ve had.

Had a wonderful stay with my son. Hotel staff are fantastic, rooms are comfortable and clean. Breakfast was amazing! Best hotel breakfast I’ve had.

10

Ann

30 août 2025

·

A séjourné 1 nuit

Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.

Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Thomas

11 févr. 2026

·

A séjourné 1 nuit

Top hôtel

Top hôtel

10

Margaux

19 janv. 2026

·

A séjourné 2 nuits

Le personnel est incroyablement aimable J’ai demandé à ce qu’on décore la chambre avec des ballons pour l’anniversaire de mon conjoint et cela a été fait avec soin, nous étions ravis Tout le monde a été très serviable et arrangeant quand nous avons demandé des services La chambre était superbe et spacieuse, avec un belle vue sur la mer Quelques poussières dans la salle de bain, prêt des toilettes mais le reste de la chambre était impeccable Nous reviendrons

Le personnel est incroyablement aimable J’ai demandé à ce qu’on décore la chambre avec des ballons pour l’anniversaire de mon conjoint et cela a été fait avec soin, nous étions ravis Tout le monde a été très serviable et arrangeant quand nous avons demandé des services La chambre était superbe et spacieuse, avec un belle vue sur la mer Quelques poussières dans la salle de bain, prêt des toilettes mais le reste de la chambre était impeccable Nous reviendrons

10

Rachel

22 avr. 2024

·

A séjourné 1 nuit

.

.

10

J FRANCOIS

30 déc. 2023

·

A séjourné 3 nuits

Très bel hôtel situé sur les docks proche de toutes les commodités. Services parfaits et personnels disponibles et très professionnels

Très bel hôtel situé sur les docks proche de toutes les commodités. Services parfaits et personnels disponibles et très professionnels

10

Molly

il y a 6 jours

·

A séjourné 3 nuits

Amazing hotel! Very friendly and helpful staff! Only complaint was that the lighting wasn’t great in our room when getting ready and as there wasn’t a mirror near the natural light! Other than that I couldn’t fault it. Really comfy beds, great location,

Amazing hotel! Very friendly and helpful staff! Only complaint was that the lighting wasn’t great in our room when getting ready and as there wasn’t a mirror near the natural light! Other than that I couldn’t fault it. Really comfy beds, great location,

Kings Dock, Les docks, Liverpool, Angleterre, Royaume-Uni

Emplacement

En choisissant Pullman Liverpool, à Liverpool, vous serez dans le centre-ville, à deux pas des sites suivants : Structure multifonction ACC Liverpool et Arène M&S Bank. Cet hôtel se trouve à 1 km de Royal Albert Dock et à 1,1 km de Musée The Beatles Story.

Structure multifonction ACC Liverpool(0.1 miles)

Arène M&S Bank(0.1 miles)

Royal Albert Dock(0.3 miles)

Musée The Beatles Story(0.3 miles)

Centre des congrès BT(0.4 miles)

Tate Liverpool (musée d'Art moderne)(0.4 miles)

Plus d'informations sur l'emplacement

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.

Parking avec hauteur limite.

Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Le petit déjeuner buffet coûte environ 18.95 GBP par adulte et environ 9.50 GBP par enfant.
Prix pour le stationnement à proximité : 18.00 GBP par jour (à 161 mètres ; ouvert 24 heures)
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.