Name: Hampton Inn & Suites Mount Joy/Lancaster West
Address: 2301 Strickler Road, Manheim, Pennsylvania, United States of America, Manheim, Pennsylvania, US
Price range: $112–$390 per night
Rating: 8.88

What guests think

Hampton Inn & Suites Mount Joy/Lancaster West earns consistent praise for very friendly staff, clean rooms, and a convenient location near highways, Spooky Nook, and dining, with many guests enjoying the pool and hot tub and solid complimentary breakfast.

Common drawbacks include occasional noise from the highway, nearby equipment, or elevator, and some reports of maintenance issues or dated elements. Parking is available but sometimes feels awkward or farther from the entrance. A few travelers faced room assignment changes or booking hiccups. Overall, expect a clean, convenient stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are often praised as clean and relaxing. Parking is available but some find the layout awkward or far from the entrance, and a few reviews mention elevator problems; the property is pet friendly.

Related guest reviews

10

John

Oct 25, 2025

·

Stayed 1 night

This is our 4th time staying here. Love the pool and the hot tub and of course the free breakfast! That's why we keep coming back.

10

Maizee

Aug 3, 2024

·

Stayed 1 night

Safe area, good staff, very nice pool/hot tub area. Pool and hot tub were the perfect temperatures in my opinion. Beds were comfortable, on the soft side which I prefer.

10

Jojo

May 27, 2024

·

Stayed 1 night

Pet friendly!

2

Michelle

Jul 16, 2024

·

Stayed 3 nights

Horrible! Didn’t have the room I reserved then charged me same price for smaller room! Water was turned off in middle of taking a shower, got trapped in the elevator for 10mins and majority of the staff are not customer service oriented! Worst Hampton Inn and Suites I’ve ever stayed at!!

8

Brad

Oct 8, 2023

·

Stayed 1 night

I enjoyed the food options in the plaza in front of the property! Parking was a little far having to walk from the back of property! Overall excellent stay!

10

Silas

Mar 24, 2025

·

Stayed 1 night

only 1 elevator was working

10

Michael

May 2, 2023

·

Stayed 1 night

This was an amazing place to meet up with friends. Great room, nice breakfast, pool area was nice to relax.

10

Chris

Oct 26, 2024

·

Stayed 1 night

Quick overnight stop. Had view of the roof of the pull up entrance. Room was clean, shower was good, hotel staff was friendly. My only dislike, is that the parking is a bit awkward. For being in the middle of nowhere you have to park away from the front door, either on the side or back. If you have a walking disability and are by yourself, it will be a challenge.

10

Melinda

Sep 10, 2023

·

Stayed 1 night

It was a great choice for a hotel. The only odd thing was that parking was in the rear. There was a door in the rear but to get to check-in we needed to take an elevator to the lobby.

10

Kimberlee

Feb 17, 2023

·

Stayed 2 nights

This hotel and staff were top notch: clean, friendly and great amenities. Breakfast was great, pool and hot tub were very clean and the rooms were also incredibly clean and welcoming. The staff were SO friendly. The only downside to this hotel is the highway noise. If you are a sensitive sleeper def bring ear plugs. I found it unbearable at times.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as very clean or spotless. A smaller number cite lapses like stained furnishings, unemptied trash, bugs, rusty or cracked bathroom fixtures, and a leaking ceiling.

Related guest reviews

8

aida

Nov 10, 2025

·

Stayed 1 night

The hotel was very clean! Staff friendly and courteous. Breakfast along with the coffee was great! Would recommend it!

10

Shelly

Oct 20, 2025

·

Stayed 1 night

This property was perfectly situated near our venue, the main highways and had lots of good dining options. Very clean. Very quiet.

6

Jason

Dec 29, 2024

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Stayed 1 night

Noisy, dirty linen outside the room when we checked in. Qtip and other trash outside the room during the entire stay. Cracked tile in the bathroom with mold and mildew. Noisy heater, terrilble quality pillows

10

Carolyn

Dec 27, 2025

·

Stayed 1 night

Spotless room, friendly staff.

2

Scott

Jun 6, 2025

·

Stayed 2 nights

We were on the top floor and there were several large stains on the ceiling when we arrived where it had been patched. That night it rained heavily and water poured through these patches. They had to come during the night and set up buckets and move our bed and change all of the bedding, as it was soaked. The staff couldn't have been more helpful and friendly, but the hotel has not been taken care of. There were other little things too- no fan in the bathroom, old carpeting, etc. I was disappointed, based on the nightly rate of the hotel.

10

Mark

Feb 24, 2025

·

Stayed 2 nights

Everything was very clean

10

Maegan

Aug 11, 2024

·

Stayed 2 nights

Extremely clean, quiet, continental breakfast had a big variety, and friendly staff constantly refilling the food. Beds were comfortable

6

Carol

Sep 21, 2025

·

Stayed 2 nights

The chairs in the dining area were very worn out. A very limited selection for breakfast.The metal bars in the restroom of our room were rusty. For the price I paid, I expected much better. We won't be staying here again.

8

Caren

Jan 26, 2026

·

Stayed 1 night

The room wasn’t spotless, the bench was stained, the conditioner was empty, the trash wasn’t emptied…but the staff was courteous.

10

Steffanie

Feb 22, 2026

·

Stayed 2 nights

Clean room, nice breakfast area & options, and friendly staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as spacious and comfortable, with big showers and accessible bathrooms noted. However, multiple reviews mention noise from the highway, elevators, or appliances, plus occasional humid A/C, spotty Wi‑Fi, or an uncomfortable bed.

Related guest reviews

6

Frank

Oct 20, 2025

·

Stayed 1 night

The room was not quiet. Refrigerator squeaked every time compressor ran. Businesses around were noisy from employees delivery cars. A strong wind made whirling noises in our room. Needless to say, we didn't get much sleep.

10

Christopher

Nov 10, 2023

·

Stayed 4 nights

The room was very clean and spacious. The handicap bathroom was perfect with the roll in shower. Everything was clean and very comfortable.

10

Coleen

Sep 24, 2025

·

Stayed 2 nights

We had an extremely pleasant experience at the Hampton inn and rate it amongst our best stays through hotel’s .com. From the front desk, through check out everything was near perfect. Staff was very cordial and helpful, rooms were extremely clean, amenities were of good quality and the towels were soft and not paper thin. If , for any reason we should return to the area, we would stay at this hotel. Beds are wonderful as well. It’s clear that the attention paid to guests has been through training and it has paid off. Kudos to you all!

10

Kerri

Nov 23, 2024

·

Stayed 2 nights

Was in the area for a wedding and had a great two night stay, everyone we encountered was friendly and courteous. Nice room, comfie bed, big shower.

2

Timothy

Nov 17, 2025

·

Stayed 1 night

By using Expedia they gave me one of the rooms that wall was adjoining the elevator , too much noise . I asked if I could get another room and was told they didn’t have any with Expedia . I offered to buy one if they had one and that’s what I did ! Contacted Expedia by email and got help on getting credit.

6

John

Feb 21, 2023

·

Stayed 1 night

The WiFi didn't work, and the housekeeping staff failed to retrieve a travel alarm I left in the room.

8

Shawm

Oct 16, 2025

·

Stayed 2 nights

The room was very clean. The staff were wonderful and kind. Parking was very easy. The food places near by were very good. The bed was the worst part of our trip. It was so uncomfortable it was hard to sleep.

10

Claudia

Jun 18, 2025

·

Stayed 1 night

Clean, spacious, quiet

10

Kimberlee

Feb 17, 2023

·

Stayed 2 nights

This hotel and staff were top notch: clean, friendly and great amenities. Breakfast was great, pool and hot tub were very clean and the rooms were also incredibly clean and welcoming. The staff were SO friendly. The only downside to this hotel is the highway noise. If you are a sensitive sleeper def bring ear plugs. I found it unbearable at times.

8

Sandra

Jul 14, 2024

·

Stayed 3 nights

Air conditioning in room blows humid damp air.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating, with smooth check-in/out and thoughtful assistance. A minority reported issues such as room-type changes, overbooking, or an unfriendly interaction.

Related guest reviews

10

Peggy

Oct 18, 2025

·

Stayed 1 night

Everyone was very accommodating. Our room was not ready when we arrived so they upgraded us to a suite! Nice room and comfortable bed. I accidentally left my phone in the room. We had already checked out. When we went back Ray went up to the room and found my phone. A+ service!

10

Kristina

Feb 26, 2026

·

Stayed 6 nights

The staff is amazing!

2

Michelle

Jul 16, 2024

·

Stayed 3 nights

Horrible! Didn’t have the room I reserved then charged me same price for smaller room! Water was turned off in middle of taking a shower, got trapped in the elevator for 10mins and majority of the staff are not customer service oriented! Worst Hampton Inn and Suites I’ve ever stayed at!!

10

Kristina

Feb 19, 2026

·

Stayed 1 night

Staff here is amazing! Great property!

8

Andrew

Nov 8, 2025

·

Stayed 1 night

As you expect for a Hampton Inn. All good. Desk staff were especially friendly.

2

Timothy

Nov 17, 2025

·

Stayed 1 night

By using Expedia they gave me one of the rooms that wall was adjoining the elevator , too much noise . I asked if I could get another room and was told they didn’t have any with Expedia . I offered to buy one if they had one and that’s what I did ! Contacted Expedia by email and got help on getting credit.

8

Andrea

Jul 17, 2023

·

Stayed 1 night

The front desk staff on Sunday morning were unpleasant, did not speak or say good morning. Very unfriendly, they should be on the night shift. While my overall stay was great, this made my departure haunting so much so that I have been telling my family and friends about my stay at your hotel.

8

Lisa

Aug 7, 2023

·

Stayed 3 nights

It was an easy in/out to everywhere in Lancaster county at this property. Loved the quiet setting, good food options around the hotel and family friendly. Check in wasn’t great due to having issues with Expedia. The gentleman checking us in would t look at me and took quite a while without giving me any ideas why he was taking so long to check me in. A simple explanation would have been fine but after trying and ignoring me for 10 mins he went to a manager who was way more helpful and informative. This would be the only reason why I give a 4 star rating overall. Service should start high from the beginning. Everyone else I encountered was great and very helpful.

10

Susan

Aug 27, 2025

·

Stayed 1 night

Kind and helpful front desk, clean room, reasonable nearby restaurants, good included breakfast. Good price for fine value.

10

Kwan

Aug 7, 2023

·

Stayed 2 nights

Staff was very friendly and the service was excellent.

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Location

Location is repeatedly described as convenient to highways, Spooky Nook, and area attractions, with many dining options within walking distance. A few guests noted farm odors or traffic noise depending on room.

Related guest reviews

10

Sherri

May 21, 2025

·

Stayed 1 night

Clean Excellent free breakfast Convenient to Highway A lot of restaurant choices - walkable Free - Easy parking

10

Shelly

Oct 20, 2025

·

Stayed 1 night

This property was perfectly situated near our venue, the main highways and had lots of good dining options. Very clean. Very quiet.

8

Karen

Aug 25, 2024

·

Stayed 3 nights

Everything was good The smell of manure was tough but I know the hotel had nothing to do with it.

10

Jon

Oct 11, 2023

·

Stayed 2 nights

Would stay again. Centrally located betw Hershey park and dutch wonderland. Many food options around. And very pet friendly!

8

Brad

Oct 8, 2023

·

Stayed 1 night

I enjoyed the food options in the plaza in front of the property! Parking was a little far having to walk from the back of property! Overall excellent stay!

10

Carleen

Jan 13, 2025

·

Stayed 1 night

Close to everything and lots of options for dining right next door.

10

Dana

Feb 5, 2023

·

Stayed 1 night

Great location!

10

Erica

Nov 14, 2024

·

Stayed 1 night

We were here to go to spooky nook sports complex. Super easy to get to. Shower was nice, breakfast was good. Very close to Amish country as well.

10

Marica

Mar 24, 2025

·

Stayed 1 night

Convenient to tournament location

10

Devin

Aug 26, 2023

·

Stayed 3 nights

Unique location in perfect reach of the highway. Stayed the weekend for a Sunday event, very easy to get in and out.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with hot items, decent variety, and early opening noted. A few reviews mention limited selection or worn seating, and there is no on-site restaurant or bar beyond the complimentary breakfast.

Related guest reviews

10

John

Oct 25, 2025

·

Stayed 1 night

This is our 4th time staying here. Love the pool and the hot tub and of course the free breakfast! That's why we keep coming back.

8

aida

Nov 10, 2025

·

Stayed 1 night

The hotel was very clean! Staff friendly and courteous. Breakfast along with the coffee was great! Would recommend it!

8

Jolene

May 28, 2023

·

Stayed 1 night

Clean and nice continental breakfast

10

Randall

Jan 29, 2024

·

Stayed 1 night

Comfortable stay, nice breakfast

6

Michael

Jun 25, 2023

·

Stayed 1 night

We stayed here one night at a rate of $342. For that rate, this was way overpriced as this is just a very basic hotel. No bar, no dining other than a continental breakfast in the morning. My wife tried to get glasses for a bottle of wine we had brought with us and couldn't. Not even the clear plastic kind of cups were available, just paper coffee cups. The room was spartan but clean, The desk staff were nice and helpful. When we stay in this area again, we'll certainly look for a better value for what we paid for than this place.

10

Susan

Aug 27, 2025

·

Stayed 1 night

Kind and helpful front desk, clean room, reasonable nearby restaurants, good included breakfast. Good price for fine value.

10

Erica

Nov 14, 2024

·

Stayed 1 night

We were here to go to spooky nook sports complex. Super easy to get to. Shower was nice, breakfast was good. Very close to Amish country as well.

10

Maegan

Aug 11, 2024

·

Stayed 2 nights

Extremely clean, quiet, continental breakfast had a big variety, and friendly staff constantly refilling the food. Beds were comfortable

8

Steven

Aug 18, 2025

·

Stayed 1 night

Due to some unspecified "unforeseen issue," the hotel had no room for me. When I arrived, they had already booked me at another Hampton Inn 12 miles away. That stay was good. And it was free, so that helped. I ended up eating the breakfast at the original hotel the next morning. It was very good. Lots of options and hot. The menu had been posted the day before, and it opened at 6am even on a Sunday.

6

Carol

Sep 21, 2025

·

Stayed 2 nights

The chairs in the dining area were very worn out. A very limited selection for breakfast.The metal bars in the restroom of our room were rusty. For the price I paid, I expected much better. We won't be staying here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$165
February	$161
March	$171
April	$167
May	$188
June	$180
July	$162
August	$166
September	$170
October	$186
November	$153
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $185	10 $209	11 $212	12 $268
13 $120	14 $135	15	16 $141	17 $125	18 $278	19 $306
20 $112	21 $128	22 $124	23 $121	24 $123	25	26 $346
27 $113	28 $128	29 $127	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $211	3 $292
4 $113	5 $133	6 $133	7 $132	8 $131	9 $335	10 $317
11 $130	12 $145	13 $113	14 $140	15	16 $303	17 $333
18 $122	19 $133	20 $141	21 $137	22 $135	23 $270	24 $390
25 $122	26 $159	27 $159	28 $138	29 $156	30 $281	31 $190

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Monthly average prices

About this property

Location

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Fabulous

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What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Hampton Inn & Suites Mount Joy/Lancaster West

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