The Max Hotel Sandton
Property description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
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Guest reviews
8.5
Very good
Based on 627 verified reviews
Facilities
7.9
Cleanliness
9.2
Rooms
9.3
Service
8.9
Location
9.2
Dining
9.2
Who stays here?
Business
17%
Couple
16%
Family
46%
Group
20%
10
Mufaro
24 Jan 2026
·
Stayed 2 nights
Rooms were clean and staff was very good
Rooms were clean and staff was very good
8
Ryan
7 Sept 2024
·
Stayed 2 nights
Great staff, helpful with transfers, secure feeling
Great staff, helpful with transfers, secure feeling
8
Yee Lam
13 Jun 2024
·
Stayed 5 nights
We loved our stay in Johannesburg. The location was within walking distance of a grocery store and several restaurants. When we had an issue with our stove, the staff quickly responded with a replacement. We did have someone (who was possibly intoxicated?) try to get into our apartment at night while we were staying there, which was startling. We called the front desk and they said they would look into it. Staff was concerned with the safety around the building at night and one of their security staff walked with us to the neighborhood grocery store the first evening, which was very kind.
We loved our stay in Johannesburg. The location was within walking distance of a grocery store and several restaurants. When we had an issue with our stove, the staff quickly responded with a replacement. We did have someone (who was possibly intoxicated?) try to get into our apartment at night while we were staying there, which was startling. We called the front desk and they said they would look into it. Staff was concerned with the safety around the building at night and one of their security staff walked with us to the neighborhood grocery store the first evening, which was very kind.
6
Benjamin
21 Apr 2024
·
Stayed 3 nights
We had to practically bed for clean towels. Everyday when they did bring them, they were still wet. The staff came across as being nice, but the cleanliness, willingness to provide good customer service was absent in all areas. I have to check out of the hotel two days early and they refused to give me a refund. Hence for reasons of laziness, subpar customer service and refusal to give me a refund, I rate them a 2 overall.
We had to practically bed for clean towels. Everyday when they did bring them, they were still wet. The staff came across as being nice, but the cleanliness, willingness to provide good customer service was absent in all areas. I have to check out of the hotel two days early and they refused to give me a refund. Hence for reasons of laziness, subpar customer service and refusal to give me a refund, I rate them a 2 overall.
8
Brian
11 Dec 2023
·
Stayed 3 nights
Stay was great, the kids loved the pool area.
Stay was great, the kids loved the pool area.
5 Rivonia Road, Illovo, Johannesburg, South Africa
Location
With a stay at The Max Hotel Sandton in Johannesburg (Sandton), you'll be within a 5-minute drive of Nelson Mandela Square and Melrose Arch Shopping Centre. This family-friendly aparthotel is 8.6 mi (13.8 km) from Montecasino and 9.7 mi (15.6 km) from Gold Reef City Casino.
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