Parnell Pines Hotel

There was no hair dryer

The room was clean, bed comfortable and linen and towels changed regularly. Property Manager was pleasant and helpful. The room and facilities are run down and shabby and in need of a complete upgrade. Parking is down a steep driveway, and it is extremely difficult to navigate even with a medium size vehicle particularly is there are other large vehicles already there. There is a down-market bar in the front of the building which appears to be totally out of character with the Parnell area.

Very cool spot for dining out with loads of choice nearby, there's food in the bar at the front as well! Room was well equipped and comfy, we got lucky with room in the car park at the back but there is plenty of on-street as well

Good location, but thats the only positive. Hotel is very very old, dated and pics do not accurately reflect actusl acvomidation. Parking available but difficult to access

While the Parnell area is lovely with plenty of shopping, restaurants, and close to central city, this is basically a one star property. However the staff were very good! We arrived to find reception unmanned and had to ring a cell phone - problem 1 - I didn't have a phone! We were asked to pay upfront by card - problem 2 - I was overcharged by $103 and didn't notice until I got to our room. Problem 3 - the owner resides (?) overseas and receptionist did not have authority to make a refund - it took contact with Expedia to sort out and I got refunded the day before we checked out. The photos on Expedia are clearly old - there is a noisy bar attached to the front of the property - not a Gelato shop, not Lala Coffee Shop. The bar sells a smoking product via a hookah and has direct access to the toilets which are in the reception area - this is a security risk and it is not the only one - the lower floor side door is never closed - even when it is raining! The stairwell has direct access to the hallways on which the rooms are based. I recommend anyone staying here uses the room door security chain. The wifi is poor and the TV services stutter as the TV only runs on wifi streaming - no aerial. The condition of the room is "run down" with marked paint work on the walls.The bathroom is also run down - the lino had not been laid properly and looked to have been done by an amateur. The sink was cracked and the large mirror was badly marked with water damage (to the rear).