馬里蒙特巴爾斯頓 Placemakr 飯店

The 2 bedrooms and 2 bathrooms were exactly what we needed for our trip with kids and grandparents. The only negative thing was the hottub on the roof was not working and the water was not clean so we couldn't use it.

The room was clean except for the couch. I dropped my earring and when I lifted up cushion there was blood stains on th back. I didn't see that until Sunday when I was checking out. The main reason I chose this property besides the location was that it had a hot tub. Well, I went to use Sunday morning and it wasn't working. I called front desk and she said it probably wasn't and that maintenance wouldn't be there until 10. Checkout was at 11. So I the main reason I came to the hotel was futile. Location is excellent and close to many bars, restaurants and shipping. But not the classy vive I was looking for. It looks like more for young people, not a middle age woman wanting to celebrate her b-day with class. The no hot tub ruined all good experiences I had. I am very disappointed.

My experience at Placemakr Arlington was disappointing, primarily due to their disastrous parking situation. During my first stay, I entered the garage behind another patron, assuming it was fine since I’d paid for parking and intended to check in and display my pass. Instead, I was scolded by staff, but no one explained the proper procedure: calling the front desk for garage access. On my second and final stay, there were no parking spots near the hotel—neither on Glebe Road, nearby streets, nor in front of the garage. Assuming it would be a quick process to check in, I parked near a stop sign adjacent to the garage. The poorly placed signage indicating the need for a permit was two spaces behind me. When I returned to retrieve my ID minutes later, my car was gone—towed almost immediately. The towing company’s name was conveniently printed on the hotel’s garage pass, raising questions about a predatory arrangement. I was forced to pay $185 to recover my car, essentially adding another night’s cost to my stay. While the staff upgraded my room as an apology, it didn’t offset the financial loss or frustration. Adding insult to injury, I felt pressured by management and a maintenance worker to leave a good review after my ordeal. Parking here is unclear and poorly managed, and staff provided little guidance. Unless you want to risk towing fees or endless frustration, avoid this property. It’s not worth the hassle. Placemkr, your guests deserve better.

Room was very clean, bed was comfortable, and shower water temperature was great. Beautiful outside seating area on the roof, too! This was our second stay at this hotel and it really is wonderful.

My experience at Placemakr Arlington was disappointing, primarily due to their disastrous parking situation. During my first stay, I entered the garage behind another patron, assuming it was fine since I’d paid for parking and intended to check in and display my pass. Instead, I was scolded by staff, but no one explained the proper procedure: calling the front desk for garage access. On my second and final stay, there were no parking spots near the hotel—neither on Glebe Road, nearby streets, nor in front of the garage. Assuming it would be a quick process to check in, I parked near a stop sign adjacent to the garage. The poorly placed signage indicating the need for a permit was two spaces behind me. When I returned to retrieve my ID minutes later, my car was gone—towed almost immediately. The towing company’s name was conveniently printed on the hotel’s garage pass, raising questions about a predatory arrangement. I was forced to pay $185 to recover my car, essentially adding another night’s cost to my stay. While the staff upgraded my room as an apology, it didn’t offset the financial loss or frustration. Parking here is unclear and poorly managed, and staff provided little guidance. Unless you want to risk towing fees or endless frustration, avoid this property. It’s not worth the hassle. Placemkr, your guests deserve better.

I've stayed at this location for work a few times. If you need a clean, less expensive room in Ballston/Arlington, this is your best bet. It is not a traditional hotel. So if you want fresh towels every day, a hotel restaurant and bar, feel free to pay $200 more per day down the street. A bar or restaurant isn't really necessary anyway, since you are within a short walk to about 30 options in Ballston. What you will get is what amounts to an apartment. Each unit has a full kitchen. It also has a washer/dryer. I was able to wash my clothes before I left, which was a huge convince. They also have a rather elaborate workout area, complete with treadmills, elliptical machines, kettle bells, free weights and even a bench. They also have a nice lobby area, and a pretty sizable market where you can buy water and other options at any time of the day with a credit card. Oh, the staff is great! Be warned. The lower part of the building is student housing for a local university, so you will encounter 20-somethings, and possibly deal with noise on the weekends. Really, I only have two complaints. They require you to fill out a bunch of info and scan a photo id before you arrive, which was mildly annoying considering they ask for your ID at the front desk. My only other complaint was that they didn't have cleaning supplies for residents to clean up for themselves, which would be nice since service is not everyday. That honestly is about as minor a complaint as you can get.

It was amazing. It was our first time staying here and we will be back for sure. Shout out to Anthony for making sure we had a smooth stay; he was just amazing. The room was great, the location was top tier, and the rooftop was beautiful. cant stress how nice this stay was.

Staff was very supportive and friendly as well as responsive to our requests for additional needed items (extra toilet paper, Kleenex, extra towels, a replacement ironing board). This place, and the surrounding area, is very nice. Bonus points for being conveniently located within walking distance of the Ballston/MU Metro station, upscale restaurants and a nearby grocery store. Fitness room is in need of a refresh; various pieces of workout equipment were functional but in need maintenance or repair. Word of caution: Your only parking option as a guest is to pay $30/night for the parking deck under the hotel. Surface parking in this area is highly restricted/routinely enforced with aggressive vehicle towing. Don’t make the mistake of parking on the nearby streets, as your vehicle will be towed (ours was, which required a $190 fee to the towing contractor).

I liked the fitness center and the ground floor convenience store

Check in was super easy and the staff were very helpful and friendly. The amenities were amazing, I LOVED the rooftop it was a whole vibe. The room was clean and set up really nice. Short drive to DC and the national harbor. Definitely plan to stay there again

Really dirty and run down. Blinds were shredded and did not provide privacy

The gentleman at the front desk was lovely, but I got sent to a room that was dirty. Then I came back down. They gave me another room. The blinds were wonky and the Internet didn’t work so it was a bit of a challenging evening.

Ill get straight to the point. The first day, everything was great...location, the 13th floor, space amenities....but then...night came, and when i went to turn on the bathroom light i was met with a huge cockroach crawling up the shower wall. Mind you I was raised in the city, but this was unacceptable.The cockroach creeped me out, being that there couldve been more. So i left that night, knowing that the only thing the front desk could do is offer me another room. I was so disappointed. If youre okay with night crawlers when the sun goes down, go for it...but if hygiene and sanitation matters to you, then avoid it. P.s. the giy at the front was really.cool, but i shouldve known something was up when he said, "if you dont like your room, when can move you". Yeah.

The room had a mildew smell

parking was safe and covered, the room was big and clean, staff accommodating

My stay was great! Besides a dead roach coming out of the yellow blanket in the closet and housekeeping came by twice BEFORE checkout. We know what time it was, they came by at 7:30AM AND 10:38AM. Which is super annoying bc we were sleeping. Checkout isn’t until 11. Why are they knocking on the doors at 7:30? We had a 3.5hr drive and been up since the first housekeeper came by which sucks for us!

I was located on the 10th floor the hallway weren't clean, the apartment i was in had a musky smell to it and when brought to the front desk i was told someone would be up but noone came for that particular issue although they had someone mopping the lobby area and smelled wonderful. I inquired can he come mop my apartment and was told no they only work in several areas...i.e my apartment hadn't been cleaned properly!! Unacceptable!!! I had to ask for washcloths because had none, there were dirty used dishes weren't washed just put back as if, toilet ran after flushing once, now that was dealt with...Need to take pride in all of your room if going to rent them. Prior to letting cleaning staff go home each toom needs to be checked for cleanliness inside and out!!!! Very disappointed.

Needs a bit of TLC. Walls scratched and scuffed, doors squeaked, some boogers on the walls, and bathtub would fill with water during shower #drano #liquidplumber

Front desk staff was great. The room and location were also wonderful. Common areas were a little unkempt and shabby (carpets looks dirty and threadbare) - but the room was immaculate.

Great place - clean rooms, staff, amenities and welcoming staff

Absolutely loved this home away from home. Fun chatting to college students. Easy metro access. Easy grocery access at target. Washer and dryer great too!!

Hotel rooms are basically apartments, very spacious and clean with a kitchen full of plates, glasses, and silverware to use.

My children and I enjoyed the stay and the view. Only complaint was that there were no TVs in the bedrooms and WiFi was a bit slow. Staff was pleasant .

No advance notice that only streaming TV was available—a huge inconvenience..

Nice place but definitely needs BLACKOUT curtains.

The apartment could have used some black out curtains. Very bright even with the blinds closed. Bring a sleeping mask or you will be up with the roosters.

The place is pretty good, but the walls are so thin. There’s noise through the pipe 24/7. Can hear people from the top floor showering. Can hear people talking even with door closed.

This was one of the best places we have ever stayed! Our one bedroom unit felt like a personal apartment, with incredible views from the 14th floor and quiet and private rooms. We enjoyed having a full kitchen and private washer/dryer in the unit. Walking to/from the Ballston metro was easy and safe, even at night. Would highly recommend!

The view from the 11th floor was amazing.

Great hotel with everything you would need. New renovated apartment, kitchen has everything you need. Washer and dryer was a bonus. Quiet and spacious. Only small thing is the living area didn’t have a main light, only a lamp. Overall a great stay.

Very rude front desk personnel. Gave us wrong directions. When checking in we were first in line but, every time someone came to desk the employee waited on them.

The staff were fantastic and very accommodating. Upon arriving at 6pm, our apartment wasn’t ready due to a corporate event, delaying check-in until 7pm despite the 4pm check-in time, which was a bit frustrating. The front desk team was sincerely apologetic and provided some thoughtful goodies, which was a nice touch. Overall, we had a great stay and would definitely return.

frustration and disappointment with the lack of assistance I received during my recent stay. On the night of May 17 at approximately 10:30 PM, I contacted the front desk to report that the dryer in my room was not functioning. I had already completed my laundry and needed to dry my clothes in preparation for work early the next morning at 6:00 AM. Despite explaining the urgency of the situation, I was informed that there was nothing that could be done and that maintenance would not be available until the morning—at which point I would already be checking out. This response was not only unhelpful but entirely unacceptable, especially considering that I was aware there were other rooms available on the property. I suggested being allowed access to a dryer in one of these rooms simply to resolve the issue, yet this reasonable request was denied without any attempt to find an alternative solution. This situation reflects a serious lack of problem-solving and customer service training. As a paying guest, I expected a minimum standard of support, particularly for such a basic amenity that directly impacted my ability to prepare for work. Due to the complete lack of resolution and disregard for my circumstances, I will be disputing the charges for this stay with my credit card company. I am extremely disappointed by the way this matter was handled and hope that this feedback is taken seriously so no other guest has to experience the same.

Great rooms, service from staff was a bit unfriendly

Front desks asked me to zelle them money for my parking. Felt like that was a scam. Never booking again. I dont recommend.

Anthony And Kesha Was A Vibe Great Customer Service The Location Was Beautiful The Apartment & View Are Breath Taking I Loved The Whole Experience I'm Definitely Coming Back In May My Birthday Was Wonderful At The Placemakr

I've stayed at this location for work a few times. If you need a clean, less expensive room in Ballston/Arlington, this is your best bet. It is not a traditional hotel. So if you want fresh towels every day, a hotel restaurant and bar, feel free to pay $200 more per day down the street. A bar or restaurant isn't really necessary anyway, since you are within a short walk to about 30 options in Ballston. What you will get is what amounts to an apartment. Each unit has a full kitchen. It also has a washer/dryer. I was able to wash my clothes before I left, which was a huge convince. They also have a rather elaborate workout area, complete with treadmills, elliptical machines, kettle bells, free weights and even a bench. They also have a nice lobby area, and a pretty sizable market where you can buy water and other options at any time of the day with a credit card. Oh, the staff is great! Be warned. The lower part of the building is student housing for a local university, so you will encounter 20-somethings, and possibly deal with noise on the weekends. Really, I only have two complaints. They require you to fill out a bunch of info and scan a photo id before you arrive, which was mildly annoying considering they ask for your ID at the front desk. My only other complaint was that they didn't have cleaning supplies for residents to clean up for themselves, which would be nice since service is not everyday. That honestly is about as minor a complaint as you can get.

It was amazing. It was our first time staying here and we will be back for sure. Shout out to Anthony for making sure we had a smooth stay; he was just amazing. The room was great, the location was top tier, and the rooftop was beautiful. cant stress how nice this stay was.

Everything was great. Only problem difficulty was getting hold of someone prior to getting there. Other than that everything was just perfect. Fromt desk staff were absolutely amazing. Def coming back

In an ideal situaton this hotel is 3.8-4.5. The first night and following day I was there they lost electricity and water offering no type of reimbursement, not even a sorry.

The location is perfect! Close enough to shipping and dining options but still quiet enough to relax. Will definitely stay here again!

It is the heart of Ballston. Many eating and drinking options in walking range. Major shopping, with Macy's, just down the street.

Very helpful desk staff. Close to metro rail station for easy transport Downtown or to the airport. Nice walkable area with good choice of places to eat nearby

I was with in a walkable distance to Metro which made getting around easy.

This is the second time I have stayed here. It is great to have a whole apartment for my family. I also appreciate the easy walk to so many bars, restaurants, shops and the Metro.

Nice rooms in a convenient location.

This place made our trip to DC so easy and enjoyable. The security of the parking garage and building access makes it less stressful and it’s located in a safe area. Won’t stay anywhere else when in this area

Nice area, clean rooms, and is walking distance to loads of restaurants and stores

Great location.

Stayed with my family for a weekend trip to DC, had a hard time finding a place to stay that is dog friendly and nice. Glad we choose this apartment. Really spacious, 10 minute drive to dc monuments, walking distance from restaurants and area felt safe. Parking was an extra fee but it is in the same building. Really nice staff, will definitely come back.

This was my 2nd time here...just for a change in scenery and relaxation. The property is always clean and smells so good! The staff is amazing! They're professional, accommodating and kind. If you need anything, they don't mind assisting and if they do, I'd never know! I love coming here, whether for work or pleasure. They have just about everything you need. I'd highly advise Instacart/Door Dash for snacks/beverages. The pantry is convenient, but PRICEY.

I absolutely loved my stay, to the point where I ended up cancelling my flight to stay at Placemakr for a few more days. The surrounding area is very lively and quite walkable — I never had an issue finding something to eat. There’s also a Target down the street, and a Starbucks next door! The building and amenities are well-kept: I unfortunately never had the time to use the (very large) gym, common spaces, convenience store (yes, they have a small Amazon Market on the ground floor) or hot tub, BUT I did a quick tour, and man, it was beautiful. Two annoyances: even though there’s a parking garage, you have to pay $25.00/night for it. There is street parking, but it’s metered and it’s for a max of 2 hours (there’s limited spots in the back that’s free after 6pm: good luck). Secondly, I had to ask multiple times throughout my stay for extra towels and toilet paper; no one ever came up to give them to me. Evidently, next time I’m in the DMV, I’m staying at this same location. Very safe. 9/10

Amazing. The front desk staff were very friendly! The fitness center had everything you could possibly want. The apartment was clean and set up for a great stay! Starbucks is right out the door and Target is a short walk.

I've stayed at this location for work a few times. If you need a clean, less expensive room in Ballston/Arlington, this is your best bet. It is not a traditional hotel. So if you want fresh towels every day, a hotel restaurant and bar, feel free to pay $200 more per day down the street. A bar or restaurant isn't really necessary anyway, since you are within a short walk to about 30 options in Ballston. What you will get is what amounts to an apartment. Each unit has a full kitchen. It also has a washer/dryer. I was able to wash my clothes before I left, which was a huge convince. They also have a rather elaborate workout area, complete with treadmills, elliptical machines, kettle bells, free weights and even a bench. They also have a nice lobby area, and a pretty sizable market where you can buy water and other options at any time of the day with a credit card. Oh, the staff is great! Be warned. The lower part of the building is student housing for a local university, so you will encounter 20-somethings, and possibly deal with noise on the weekends. Really, I only have two complaints. They require you to fill out a bunch of info and scan a photo id before you arrive, which was mildly annoying considering they ask for your ID at the front desk. My only other complaint was that they didn't have cleaning supplies for residents to clean up for themselves, which would be nice since service is not everyday. That honestly is about as minor a complaint as you can get.

I liked the fitness center and the ground floor convenience store

All of the staff were friendly and helpful. The room was convenient and it was great to have a small kitchen available. With the restaurants and metro close by, we didn't have to use our car.