Name: 21c Museum Hotel Lexington
Address: 167 West Main Street, Downtown Lexington, Lexington, Kentucky, United States of America, Lexington, Fayette County, US
Price range: $133–$549 per night
Rating: 8.58

What guests think

At 21c Museum Hotel Lexington, guests highlight the unique art-filled setting and central, walkable location near Rupp Arena and dining, with generally friendly service and comfortable rooms that range from spacious with great views to more compact layouts.

Many appreciate the on-site Lockbox restaurant and bar, as well as the free galleries throughout the hotel. Recurring downsides include loud or finicky HVAC, occasional street noise, uneven cleaning and maintenance, confusing parking or valet, and intermittent elevator or TV issues. A few mention unclear exterior signage and isolated security or billing concerns. Expect a distinctive boutique stay downtown with lively art, convenient access, and some quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site art galleries, Lockbox restaurant and bar, and central parking options stand out; several guests enjoyed the bar and exhibitions. Some report confusing parking or limited valet, occasional elevator outages, and a small or not-fully clean gym.

Related guest reviews

10

Gary

Aug 26, 2025

·

Stayed 1 night

Very clean hotel, no valet on Sunday but parking was easy. Enjoyed the art and the boutique hotel.

8

James

Mar 1, 2025

·

Stayed 1 night

Was an awesome stay for us! Was close to Rupp for our concert. Really clean and staff were super friendly as well as helpful! Valet/parking was confusing other than that a great stay!

10

Will

Jul 3, 2025

·

Stayed 1 night

Helpful concierge—helped me find a great restaurant nearby that also fit into my schedule. The hotel has tons of art in it, fun place to to stay. The bathroom had a large shower with decent soaps (malin + goetz). Valet parking and check in and a late checkout were a breeze. Location is right in the best part of Lexington too.

10

Joy

Aug 23, 2024

·

Stayed 1 night

Great location, awesome hotel bar perfect for a weekend stay!

6

Whitney

Mar 17, 2024

·

Stayed 1 night

Really cool, historic, yet updated hotel. That is.. if you can find it. You have to go by what the picture looks like of the outside to find it because theres no signage. We had to call to see where we were and you also have to park across a busy street and pay to park. There's signs. On the building that advertise the lockbox, and also it says its a bank..which it used to be. The restaurant is VERY limited in its selections. But overall cool, unique place to stay.

8

Carla

Jul 12, 2024

·

Stayed 2 nights

While the hotel is “cool” and we loved the art, it is looking a bit tired. The beds were comfy but the AC had a mind of its own and very loud. The shower situation is not for the elderly-a very deep tub/ shower combo with no grab bar that made getting in and out an adventure. The elevators seemed iffy and the gym was dirty. There was 1 yoga mat which was peeling. I was sent someone else’s folio which is questionable.

10

John

Jun 27, 2023

·

Stayed 1 night

Of course the museum on the second floor was a bonus. My room was large with a seating area and small round table to catch up on a few work items. The bathroom, also spacious and very clean. A very comfortable robe was included. I ended up using the valet service they offer, quick and friendly. There are a few parking garages nearby if you want to avoid a $30 fee tip. Only negative was the pillows were too rounded, great for propping up, but not for sleeping for me.

8

Alina Desirée

Mar 18, 2024

·

Stayed 1 night

The restaurant at the property, Lockbox, has great brunch food. Possibly the best eggs Benedict I've ever had. The front desk staff at check in and the valet at check out were lovely, as were most of my staff we encountered. The rooms are dated, somewhat unclean, and have received the "landlord's special" in many of the details. The gallery seemed empty, and may have been in transition. We've stayed at the 21C in Louisville and I'm Cincinnati- it's all about the details.

8

Jhazzmyn

Jul 17, 2024

·

Stayed 1 night

I really enjoyed my stay and the museum aspect of the hotel! did not like the parking situation. Overall, really awesome space.

4

Kristi

Apr 25, 2023

·

Stayed 1 night

The building and art are interesting, but it is not well maintained. BOTH elevators were out the night we stayed and I was located on the 12th floor. My son, who was on the 15th floor, walked down and back up to bring the things I needed. The HVAC unit was right by the bed so VERY loud and disturbed my sleep.

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Cleanliness

Many reviews describe very clean rooms and public spaces. Others note dusty carpets, dirty windows or bathrooms, worn tiles, and occasional housekeeping misses, indicating inconsistent standards.

Related guest reviews

8

Melanie

Aug 20, 2024

·

Stayed 1 night

Great location in a fun, eclectic hotel. The staff was friendly and helpful and I loved being able to stream on the TV from my phone! My only issue was that we had a lovely view of downtown and the sunset but the windows were so dirty that I couldn't really enjoy it.

10

Gary

Aug 26, 2025

·

Stayed 1 night

Very clean hotel, no valet on Sunday but parking was easy. Enjoyed the art and the boutique hotel.

6

Holland

Jul 21, 2024

·

Stayed 1 night

I arrived with my small Children 2 hours before the 4 o’clock checkin. I was advised that my room was ready but if I wanted to check in I would have to pay $35. I’ve never in my life had to pay for an early check in when my room was ready. The hotel is filthy and falling apart. It was not worth the $350 a night cost. I will not be returning .

6

melissa

Jan 17, 2025

·

Stayed 1 night

This was not up to the standards of a 21c. We have stayed at other locations and this one was lacking. There was weird chunky stuff growing in our shower and small hairs on the bathroom sink. The rooms are blandly decorated and not at all what I expected for a 21c. The staff really acted like they didn’t want be there. The restaurant food wasn’t anything special with exception - the mushroom soup. We would not stay here the next time we are in Lexington.

8

Priscilla

Nov 9, 2024

·

Stayed 1 night

Awesome location and the staff is great. The room needs a good dusting. You can tell it hadn’t been dusted in a while and it affected my wife’s allergies. Total bummer

8

James

Oct 25, 2025

·

Stayed 1 night

The room was immaculate. My only issue was the common bathroom in the lobby. It was terribly maintained and had feces on the toilet and toilet paper all over the floor. We met friends for brunch at the LockBox, and I was embarrassed at the condition of the restroom after commenting to my friends about the high end nature of the hotel. Also, if requiring an 11 AM checkout, there should be a secure area to leave bags, not just sitting them on the floor next to the desk clerk. I was very uncomfortable leaving my bags in the exposed area where anyone could have easily walked by and taken them without the desk clerk being aware.

10

Sibyl

Feb 18, 2025

·

Stayed 2 nights

Great stay, super clean, friendly service, spacious room, comfy bed; walkable downtown location close to many restaurants. Hotel restaurant was delicious.

8

Alina Desirée

Mar 18, 2024

·

Stayed 1 night

The restaurant at the property, Lockbox, has great brunch food. Possibly the best eggs Benedict I've ever had. The front desk staff at check in and the valet at check out were lovely, as were most of my staff we encountered. The rooms are dated, somewhat unclean, and have received the "landlord's special" in many of the details. The gallery seemed empty, and may have been in transition. We've stayed at the 21C in Louisville and I'm Cincinnati- it's all about the details.

2

Johnathan

Jun 30, 2024

·

Stayed 1 night

Air Conditioning went out leading to 80+ degree room. Had to move rooms at 1am. Large stain on carpet, blood stain on robe in room.

6

Kathleen

Feb 9, 2024

·

Stayed 1 night

Did not care for this hotel. The room was tiny and oddly configured. So small it was hard to maneuver. The hallway floor tile was cracked in multiple places and had dirt caked in the cracks as well as the floor just being dirty overall. The hotel seems to be trying to maintain the original elements of the building (like the floor tile in the halls) but those elements are not in good repair. The bed was comfortable though smaller than expected. The bathroom was large and nice.

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Rooms

Rooms are often spacious and comfortable with large bathrooms, heated floors, and city views, though some are compact. Recurring issues include loud or hard to regulate HVAC, occasional TV problems, and street noise; a few note missing fridges.

Related guest reviews

8

Melanie

Aug 20, 2024

·

Stayed 1 night

Great location in a fun, eclectic hotel. The staff was friendly and helpful and I loved being able to stream on the TV from my phone! My only issue was that we had a lovely view of downtown and the sunset but the windows were so dirty that I couldn't really enjoy it.

4

Barrington

Dec 14, 2024

·

Stayed 1 night

Heat/AC blowers in the room are very loud. Run all the time — blasting hot air and then cold air, right on top of you.

10

JAMES

Aug 9, 2025

·

Stayed 1 night

Beautiful historic building. Big rooms, views. Fantastic shower and the robes are luxurious touch. Wonderful gallery. Extremely friendly staff.Stay here often.Live it!

6

Michael

Aug 8, 2024

·

Stayed 1 night

It was a neat experience staying and the staff was amazing. The bed wasn’t the most comfortable and the room was either burning hot or freezing cold, no middle ground. Also the pictures online made the rooms look a little bigger, we had a queen room, and there was literally just room for the bed and the bathroom.

6

Elaine

Dec 13, 2023

·

Stayed 2 nights

Not enough bedding. Felt like you were just covering up with a sheet. Could also use a room refrigerator. Room was extremely quiet. Could not hear any noise from other guests.

10

Matt

Sep 20, 2024

·

Stayed 2 nights

The room was great. Comfortable bed, great air conditioning, excellent shower. Great location next to lots of great bars and restaurants

10

Bradley

Jun 5, 2025

·

Stayed 1 night

Got to love a 21C experience. Had a great time. Very comfortable. Although the television system didn't work great on the local channels.

6

Darren

May 25, 2024

·

Stayed 1 night

Cool interesting place, I can see them adding more to the museum and having a hit. The restaurant downstairs was had great drinks with a bourbon and whiskey menu that was phenomenal!! The surrounding area had plenty to offer with bars and restaurants. Just need a fridge in the rooms

8

Carla

Jul 12, 2024

·

Stayed 2 nights

While the hotel is “cool” and we loved the art, it is looking a bit tired. The beds were comfy but the AC had a mind of its own and very loud. The shower situation is not for the elderly-a very deep tub/ shower combo with no grab bar that made getting in and out an adventure. The elevators seemed iffy and the gym was dirty. There was 1 yoga mat which was peeling. I was sent someone else’s folio which is questionable.

6

Kathleen

Feb 9, 2024

·

Stayed 1 night

Did not care for this hotel. The room was tiny and oddly configured. So small it was hard to maneuver. The hallway floor tile was cracked in multiple places and had dirt caked in the cracks as well as the floor just being dirty overall. The hotel seems to be trying to maintain the original elements of the building (like the floor tile in the halls) but those elements are not in good repair. The bed was comfortable though smaller than expected. The bathroom was large and nice.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and responsive across front desk, valet, and restaurant teams. Some guests experienced indifferent attitudes, unhelpful responses, or billing and overcharge issues.

Related guest reviews

2

Max

Aug 16, 2024

·

Stayed 1 night

Did not charge my account upfront and are now asking me weeks after for money .. Irresponsible is the best I can say about this place.. Unless you have the ability to pay 2 weeks after your stay don't book here

6

Carole

Aug 16, 2023

·

Stayed 1 night

Front desk staff was not friendly, not very welcoming. They seemed aloof and/or pretty bored and not interested in welcoming a client.

6

Ronda

Oct 11, 2024

·

Stayed 1 night

Price is high for a small room but it was a good location. But, more importantly, the TV and phone didn’t work so we had to go down to the lobby late and have a service guy come to our room. When I nicely reported same at checkout, the staff said “thanks for letting me know”, not exactly a stellar answer.

10

Karen

Jul 24, 2025

·

Stayed 1 night

Wonderful stay! Staff was nice and friendly!

10

Dwight

Jun 12, 2023

·

Stayed 3 nights

Courteous and responsive staff

10

Shannon

Oct 19, 2025

·

Stayed 1 night

Front desk staff was kind and professional. Great location to explore Lexington & visit son at UK.

10

Donald

Aug 24, 2025

·

Stayed 2 nights

Staff were great!

10

Quinn

Dec 5, 2023

·

Stayed 1 night

Girl at the front desk was rude but the rest of our stay was great. Everyone else we encountered there was delightful

10

Rachel

Apr 1, 2024

·

Stayed 2 nights

Had an amazing experience at 21c! The staff from valets, to front desk, to restaurant and bar staff were extremely friendly and professional. In fact, we're now friends with two of the bartenders - that's an amazing level of service! We had an issue with something in our room and the front desk supervisor took care of it immediately. The room was in need of some refurbishment, but was clean and comfortable. Small things, not anything major, just normal wear and tear. Highly recommend 21c and will book with them again when we're in Lexington.

2

Alexis

Jan 12, 2024

·

Stayed 3 nights

Stay was fine, but they overcharged me and after asking about it at checkout, a call to them, hotels.com calling them and an email they won’t fix it. They were rude to me on the phone and argued that they didn’t charge me. I sent them a photo of my credit card statement but got no response. Watch your charges if you stay with them.

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Location

Central downtown location is praised for walkability to Rupp Arena, the university, and many restaurants. A few mention street noise, unclear signage, or concerns about late night activity.

Related guest reviews

10

Kenya

Apr 26, 2025

·

Stayed 1 night

The location is perfect!

10

Mark

Jun 6, 2025

·

Stayed 1 night

We love this hotel. We've stayed at three 21c Museum Hotel's so far - Lexington, Louisville, and Cincinnati - and this one is by far our favorite. Lovely rooms, nice view, and an easy walk to the best restaurants and bars in the city.

6

Robert

Oct 25, 2024

·

Stayed 1 night

21C is nice hotel, but we were disappointed in the broken/slow elevators during our stay. The area of downtown Lexington was not the best for safety. In the middle of the night, people could be heard partying/screaming across the street, while loud cars raced through the downtown streets.

10

Sean

Jul 6, 2024

·

Stayed 1 night

Wonderful hotel and perfect location.

10

Susan

Mar 19, 2025

·

Stayed 2 nights

Great space! Very convenient to local dining options and the highways are easy to get to.

10

christine

Sep 13, 2023

·

Stayed 1 night

The sleek style...contemporary. Everything one would want in a hotel. Signage could have been little bit better, especially after dark.

10

Sara

Mar 7, 2025

·

Stayed 1 night

Very nice boutique hotel downtown. We were in town for a tour of UKY. We walked to Rupp for a game and walked to the tour the next day. Nice quiet area with dining options near by. I highly recommend this hotel and will stay here again.

10

Shannon

Oct 19, 2025

·

Stayed 1 night

Front desk staff was kind and professional. Great location to explore Lexington & visit son at UK.

6

Nancy

Jun 19, 2023

·

Stayed 2 nights

On the plus side the location of the 21C Museum hotel was very convenient to the central part of Lexington with many parks and restaurants to choose from nearby. With that said, the negative side was that the parks were filled with homeless people, sleeping all night everywhere. I did not expect to see that. The rooms were spacious and clean and the beds comfy, however, even being on the 11th floor, the street noise from Main Street from about 10 pm to 2 am woke me up. Not so much from the folks partying (there were several weddings going on Fri and Sat nights), but from morons revving their engines, either car or motorcycle, and it sounded like they were drag racing down the street. Rough two nights sleeping. The breakfast down in the Lockbox restaurant was good and there is a Starbucks right down the street for coffee. The Valet service was wonderful and very prompt

10

Michele

Nov 24, 2024

·

Stayed 1 night

Very convenient to dining and Rupp Arena.

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Dining

Lockbox and the hotel bar earn frequent compliments for tasty breakfast, brunch, and drinks. Some guests found menus limited, prices high, or options lacking (such as vegan), with occasional service inconsistencies.

Related guest reviews

10

Amy

Mar 28, 2024

·

Stayed 5 nights

We absolutely loved this hotel. The room was spacious and well appointed. The staff was amazing, they were all very friendly and helpful. The adjoining Lockbox restaurant is super tasty and has great bartenders! The area has great restaurants and bars all within a few blocks. Public parking is literally less than a block away and its half price of the valet.

10

Nick

Jan 6, 2025

·

Stayed 1 night

Right downtown with plenty to do. It had snowed 6 inches so we had to eat at hotels restaurant. Great drinks but food somewhat limited. The artwork was amazing. Highly recommend

10

Tracey

Jul 3, 2024

·

Stayed 3 nights

Staff was awesome, restaurant was very good and reasonably priced.

10

Rachel

Jul 10, 2024

·

Stayed 1 night

Overall my stay was wonderful. My only suggestion would be for the attached restaurant to include a couple of vegan options.

8

Brian

Aug 9, 2024

·

Stayed 1 night

The location is great. Dinner at Lockbox was wonderful. HVAC was loud, however.

8

Krista

Aug 3, 2024

·

Stayed 2 nights

LOVED our stay here! Amazing hotel and so cool and different. Breakfast at the hotel was amazing and we loved the hotel bar. 10/10 recommend

6

Lori

Aug 15, 2024

·

Stayed 2 nights

There is no early check in without paying 30$ fee. The room set up is nice as well as the location. The rooms need to be deep cleaned. The free nightly pour is more of a small swallow. The restaurant is okay- the lounge is nice. It just doesn’t feel like a 4 star.

10

Mary

Jul 23, 2025

·

Stayed 2 nights

The hotel had a unique art collection, staff was friendly and helpful, restaurant convenient and great bar. Also very clean and room spacious.

10

Sibyl

Feb 18, 2025

·

Stayed 2 nights

Great stay, super clean, friendly service, spacious room, comfy bed; walkable downtown location close to many restaurants. Hotel restaurant was delicious.

10

Kingsley

Apr 4, 2024

·

Stayed 1 night

We had a wonderful morning drinking coffee and walking around looking at the Art. Breakfast was so good at the Lockbox !

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AI-generated summary based on recent guest reviews

Month	Average price
January	$134
February	$148
March	$183
April	$265
May	$232
June	$191
July	$177
August	$136
September	$210
October	$317
November	$182
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $237	18 $236	19 $233
20 $154	21 $220	22 $201	23 $237	24 $184	25 $431	26 $434
27 $133	28 $140	29 $139	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $197	2 $549	3 $531
4 $154	5 $164	6 $163	7 $260	8 $467	9 $545	10 $454
11 $154	12 $161	13 $163	14 $386	15 $336	16 $379	17 $413
18 $138	19 $150	20 $154	21 $275	22 $361	23	24
25 $148	26 $150	27 $144	28 $194	29	30	31

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Monthly average prices

About this property

Location

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What guests think

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