Is parking available at the property?

Self parking is available on-site for a fee of AUD 49 per day, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately AUD 30 for adults and AUD 15 for children. It is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Melbourne, just a 1-minute walk from Marvel Stadium and 11 minutes on foot from Collins Street. It is also 1.1 miles from the Melbourne Convention and Exhibition Centre and 1.3 miles from Crown Casino.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. The pool is seasonal and its operational hours may vary.

What are the policies for guests staying with children?

Children aged 11 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 20 per night, and rollaway beds can be requested for a fee of AUD 60 per night. Advance requests for these items are recommended.

Peppers Southern Cross Melbourne

Average nightly price at Peppers Southern Cross Melbourne by month, last 12 months (USD)
Month	Average price
January	$167
February	$183
March	$173
April	$129
May	$122
June	$112
July	$114
August	$120
September	$162
October	$157
November	$192
December	$168

What guests think

At Peppers Docklands, travellers consistently praise the ultra-convenient location beside Marvel Stadium and public transport, along with generally clean, modern rooms and many reports of friendly, helpful staff that make short city stays straightforward and comfortable.

However, multiple reviews note limited or unavailable on-site dining, patchy housekeeping, and parking that is scarce or costly. Several guests also mention construction or renovation impacts, noise or views, and the pool and gym being in a neighboring building. Expect a convenient base with strong location benefits and variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is often limited or offsite/valet-only and can be expensive. The pool and gym are in a neighboring building; some enjoyed the pool, but others found access inconvenient or noted closures/renovations affecting areas.

Related guest reviews

4

Sarah

Oct 5, 2025

·

Stayed 2 nights

The air conditioner filters in the room had never been cleaned - dirty black lint fell out of it all over the bed and stained it - we had to turn it off. There were also random stains on the doonah cover. Bed was supposed to be king sized - instead we got two single beds pushed together and one was raised higher than the other, very uncomfortable. The gym and pool is accessed via a separate residential building which is pretty inconvenient, and weird for guests to be using residential facilities. Friendly staff but not enough of them, very slow service.

10

Danielle

Jan 1, 2024

·

Stayed 1 night

Would definitely stay here again. The only thing I didn’t like was there was no parking available. But I would definitely stay again, if I didn’t need my car.

8

Jeannette

Feb 23, 2025

·

Stayed 2 nights

The hotel was in a good location, close to where we needed to be with a tram stop right out the front. The room was clean, spacious and comfortable. On the Saturday afternoon my sister was in the room on her own, and the fire alarm went off. Unfortunately, the signage was not clear and she had trouble figuring out where to evacuate to. Signs for the stairs need to be clearer, and also indicate which floor to exit through (she found herself in the garage with no way to get out). I also think charging $45 to park at the hotel is a bit much considering there’s hardly any parking in the surrounding streets. When I checked in I asked to be let in to the car park, and there was no mention of the cost at the time. We had a nice enough stay but the location is the only reason I’d stay again.

8

Robert

Mar 24, 2024

·

Stayed 1 night

I thought I was going to have reasonable view and the pool is in another building next door

6

Duncan

Sep 14, 2025

·

Stayed 2 nights

Value for money was ordinary, room wasn’t serviced, beds were 2singles to make a king, making it uncomfortable, car parking is inadequate. There is a lot better motels in Melbourne for 350 a night

6

MELISSA

Sep 24, 2023

·

Stayed 1 night

Not enough parking

6

Nagi

May 11, 2025

·

Stayed 1 night

Restaurant is closed, renovations happening, paint and works everywhere. Not a 5 star experience atm

10

Anita

Jan 14, 2024

·

Stayed 1 night

We loved the pool.

2

Yenju

Dec 12, 2025

·

Stayed 1 night

The hotels car park was full but lack of instructions and it is hectic traffic to stop over on the side road. Also there were only one person working during the peak hour , it took 30 mins to check in

6

Brett

Feb 11, 2023

·

Stayed 2 nights

Construction noise was really bad. Paying over $650.00 per night you would expect your room to be available at the paid for time of 2pm without excuses. Car parking(handing over your keys) and pool next door are a joke.

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Cleanliness

Many guests found rooms clean, tidy, and well presented. Others reported issues like unclean air-conditioner filters, stained carpets or lounges, bathroom hairs, and inconsistent housekeeping or missed room servicing.

Related guest reviews

10

Haidi

Sep 27, 2023

·

Stayed 1 night

The room was a good size with a king bed. Very clean and modern. The mattress was a little too soft for my liking. Close to everything. Would stay there again.

10

Deirdre

Sep 5, 2023

·

Stayed 2 nights

Very clean, excellent access to public transport. Staff were very helpfuld

4

Sarah

Oct 5, 2025

·

Stayed 2 nights

The air conditioner filters in the room had never been cleaned - dirty black lint fell out of it all over the bed and stained it - we had to turn it off. There were also random stains on the doonah cover. Bed was supposed to be king sized - instead we got two single beds pushed together and one was raised higher than the other, very uncomfortable. The gym and pool is accessed via a separate residential building which is pretty inconvenient, and weird for guests to be using residential facilities. Friendly staff but not enough of them, very slow service.

6

usha

May 3, 2025

·

Stayed 1 night

The ac was very dirty and couldn’t sleep with kids in the hot night. I mentioned to reception in morning he just handed a card to email them. I emailed them for partially refund but nothing heard. Poor customer service and dirty aircon.

4

Jelisa

Feb 9, 2023

·

Stayed 3 nights

The location of this place is amazing if you have an event At marvel stadium. The cleanliness of our room was very disappointing though. The floor hasn’t been vacuumed at all we had to get the cleaners up to do it upon arrival. There was hairs on the floor in the bathroom. And the lounges were full of stains. Very disappointing for a 5 star place.

10

AILEEN

May 13, 2023

·

Stayed 1 night

A wonderful clean hotel, convenient location and friendly staff.

6

Dylan

Mar 26, 2023

·

Stayed 3 nights

Lots of stains on floors, fan did not work in bathroom, expensive parking

10

Bruce

Sep 4, 2023

·

Stayed 3 nights

Very clean room

10

John

Nov 23, 2025

·

Stayed 3 nights

Great location and beautiful room. Clean with good amenities

8

George

Feb 28, 2025

·

Stayed 5 nights

Peppers Docklands was a beautiful place to stay. Breakfast was great the only downside of staying there was housekeeping. Everytime we left our room to do some shopping or even a walk around the area our room was never cleaned bed was never made and we had to constantly call to make up our room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable and quiet, with several spacious layouts noted. Recurring drawbacks include some poor views or dark outlooks, joined twin beds posing as kings, occasional noise from construction, and minor in-room issues like TV channels or fixtures.

Related guest reviews

10

Haidi

Sep 27, 2023

·

Stayed 1 night

The room was a good size with a king bed. Very clean and modern. The mattress was a little too soft for my liking. Close to everything. Would stay there again.

6

Tim

Mar 12, 2025

·

Stayed 1 night

The hotel was comfy and quiet, in a very co venue my place. The shower head was better than sex, seriously. The staff were friendly, however… The car park was full, so they directed us to a multi storey carpark. However, this had been demolished (cue eye roll). The carpet in the room and hallway was badly stained. The carpet in the hallway was loose, snagging in the suitcase wheels. The king sized bed we paid for was actually two single beds pushed together. Very uncomfortable.

10

Rachael

Apr 15, 2025

·

Stayed 2 nights

Really enjoyed our stay, the rooms were spacious and blocked a lot of the street noise out.

10

Leone

Dec 14, 2023

·

Stayed 2 nights

Roomy, functional, great amenities, well serviced, excellent location.

10

Janette

Nov 3, 2024

·

Stayed 1 night

Fantastic night at Peppers while attending a Concert at Marvel Stadium. Great location, and very comfortable hotel. Very clean, Beds were comfortable and it was quiet. Great place to stay.

8

Vicki

Apr 4, 2024

·

Stayed 2 nights

Great hotel with excellent access to events held at Marvel stadium. Rooms were large. Staff were friendly and helpful. Breakfast was excellent and had a good range of food options. Only downside was that we couldn’t watch AFL on the TV as they have removed that channel. Weird decision considering Melbourne is the home of the AFL.

6

Kerryn

Oct 7, 2025

·

Stayed 2 nights

A good location for transportation with tram, train and Sky Bus options. All were only a few minutes' walk away. Marvel Stadium was very close. The room, however, was extremely basic and had a view of a triangular roof with the other side of a building, blocking any real sunlight or life in general- more like a prison cell. There were no USB ports, no water bottles supplied or on the room service list. The room was clean though and very quiet. The restaurant does not cater for evening meals. Fortunately, there were some nice restaurants available within walking distance. Just not good enough for the price paid.

8

Abraham

Oct 10, 2025

·

Stayed 1 night

Main room TV in room 411 did not work properly

10

Matthew

Oct 5, 2025

·

Stayed 1 night

A fantastic place to stay. Rooms were well appointed, modern and very clean and comfortable. Staff were very inviting

6

Luke

Aug 15, 2025

·

Stayed 2 nights

Very noisy, windows aren't double glazed Breakfast was lame, but safe to eat Bed was good though

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Service

Many reviews praise friendly, welcoming, and helpful staff. Some guests experienced slow or understaffed check-in, inconsistent communication, and unresolved follow-up.

Related guest reviews

10

Trai

Oct 6, 2025

·

Stayed 3 nights

Get place to stay. Staff was very helpful and polite; room was quiet, tram transport right out front for convenience.

10

Marco

Jul 25, 2023

·

Stayed 1 night

Fantastic service, was greeted upon check-in & check-out. The way concierge is structured is very well thought through & spacious not to mention the atmosphere simply feels electrifying. Thank you for a memorable stay. Look forward to joing you all again.

4

Deric

Feb 8, 2026

·

Stayed 5 nights

Questionable housekeeping. No hand or face towel readily available in the room. Most of the Staff are very clinical and not as Friendly compare to my previous stay.

8

Susan

Jan 25, 2025

·

Stayed 3 nights

The staff were very helpful no matter what time of the day.

10

Gabriel

Jul 19, 2025

·

Stayed 1 night

Staff are so nice and helpful.

6

usha

May 3, 2025

·

Stayed 1 night

The ac was very dirty and couldn’t sleep with kids in the hot night. I mentioned to reception in morning he just handed a card to email them. I emailed them for partially refund but nothing heard. Poor customer service and dirty aircon.

10

Julieanne

Oct 20, 2024

·

Stayed 3 nights

The service there is excellent, the staff are very welcoming, friendly and helpful. Everything around the facility is easy to access such as your restaurants, cafes and the marvel stadium. Public transport is also very to locate and access to as well.

10

Julie

Nov 5, 2025

·

Stayed 3 nights

Staff, location, services was the best I have stayed in for a long time.

2

Yenju

Dec 12, 2025

·

Stayed 1 night

The hotels car park was full but lack of instructions and it is hectic traffic to stop over on the side road. Also there were only one person working during the peak hour , it took 30 mins to check in

10

Wendi

Oct 25, 2024

·

Stayed 1 night

Great location near Marvel stadium, public transport outside the building to get around the city. Very helpful and friendly staff.

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Location

Repeatedly praised for being next to Marvel Stadium with a tram stop outside and easy access to Southern Cross Station and Docklands amenities. Some noted roadworks or construction nearby, but most found it ideal for events and city exploring.

Related guest reviews

8

Glenn

Oct 26, 2024

·

Stayed 3 nights

Peppers Docklands is very convenient for transport into the city. Exceptionally convenient to Marvel stadium and all of the eateries at Docklands

10

James

Jan 25, 2026

·

Stayed 1 night

Great price, breakfast was excellent and tram stop right outside made this a great stay.

8

Audrey

Jan 23, 2026

·

Stayed 3 nights

Bien placé pour visiter Melbourne. A coté du tram qui est gratuit dans cette zone.

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10

Amanda

Aug 4, 2024

·

Stayed 3 nights

Hotel excellent, road works outside caused me to checkout a day early

8

Kristine

Mar 2, 2024

·

Stayed 4 nights

A great option if you are attending an event at Marvel Stadium.

10

Joanne

Aug 25, 2025

·

Stayed 1 night

A convenient, comfortable & well appointed Docklands location - on the doorstep of Marvel stadium and a walkable distance from Southern Cross Station. Our stay was only one night, but we would stay again.

10

Patrick

Aug 19, 2024

·

Stayed 4 nights

My stay was excellent. I was in Melbourne for a footy game. Docklands was literally right next to Marvel Stadium. You walk out the door and you are looking at Gate 7. I couldn't have asked for anything better.

10

Des

Aug 17, 2025

·

Stayed 3 nights

Great location next to Marvel stadium, transport easily accessible and close to the wharf precinct.

10

Oliver

Sep 7, 2024

·

Stayed 1 night

Great location, easy walking distance to CBD

10

Nicole

Mar 4, 2024

·

Stayed 2 nights

Perfect location. Easy access to transport, shops and food

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Dining

On-site dining is limited, with the restaurant often closed and room service minimal. Breakfast feedback is mixed, ranging from excellent to average or understocked, and the bar selection felt limited to some.

Related guest reviews

8

Steven

Mar 7, 2023

·

Stayed 3 nights

Good hotel location for the Southern Cross Station and the nearby Docklands restaurants - easy walking distance! However, we thought the hotel had a daily restaurant, but it is only open for breakfast on weekends! Found the hotel quite clean, but there are little amenities in the rooms - only a container of milk in the fridge, no microwave, very few coat hangers! The room itself is excellent though and we loved the spacious shower! I would indeed consider staying here again!

6

chris

May 26, 2024

·

Stayed 1 night

Breakfast service terrible , staff unable to cater for guests,we had to cancel our breakfast , not enough food supplied in bane maries

4

Brigid

Nov 15, 2024

·

Stayed 1 night

There are no dining facilities - only minibar if you order through an app but only very limited packet stuff available. No restaurants or bars around Staff not interested in being helpful - takes them ages to checkin and out. Seem to spend inordinate amount of time on keyboard! Very disappointed.

10

James

Jan 25, 2026

·

Stayed 1 night

Great price, breakfast was excellent and tram stop right outside made this a great stay.

4

Tammy

Dec 29, 2022

·

Stayed 19,355 nights

Could not get a car park, had to park at Marvel. No room service, meals or bar available between Christmas and New Year. Pool is not in the same building.

8

Neil

Sep 6, 2023

·

Stayed 2 nights

Great room, great bed, really good adjustable air-con. Good services, handy location, good staff. Limited dining or breakfast options onsite is only negative

10

Julie

Mar 3, 2023

·

Stayed 2 nights

Very easy for the concert as right next to the stadium, also from interstate so bus terminal only 10 minute walk. Breakfast was lovely with good variety. Room was nice and clean and amenities good

6

Kerryn

Oct 7, 2025

·

Stayed 2 nights

A good location for transportation with tram, train and Sky Bus options. All were only a few minutes' walk away. Marvel Stadium was very close. The room, however, was extremely basic and had a view of a triangular roof with the other side of a building, blocking any real sunlight or life in general- more like a prison cell. There were no USB ports, no water bottles supplied or on the room service list. The room was clean though and very quiet. The restaurant does not cater for evening meals. Fortunately, there were some nice restaurants available within walking distance. Just not good enough for the price paid.

6

Raymond

Dec 12, 2021

·

Stayed 1 night

This unfortunately missed the mark as a 5 star hotel. Only parking is $45 valet. No self park unless you want Wilson's a fair walk away. Rooms are average.Bed average. TV channels average. View less than average and a 5 star hotel using 1 ply toilet paper?? No food on-site at all. Not for me again

4

Lyle

Dec 21, 2022

·

Stayed 1 night

Firstly staff were great and room was clean and functional but basically that is where the good stuff ends, no parking facilities available so forced to park offsite, view from room terrible, no explanation of how anything electronic works for room, poor quality breakfast, poor drink selection at the bar and couldn't find anything that looked like the picture on my left.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $140	6 $100	7 $110
8 $85	9 $107	10 $114	11	12 $98	13 $134	14 $224
15 $85	16 $90	17 $130	18	19 $99	20 $109	21 $134
22 $85	23 $98	24 $98	25 $104	26 $164	27 $359	28 $314
29 $94	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $141	2 $500	3 $150	4 $279	5 $144
6 $92	7 $85	8 $103	9 $121	10 $96	11 $313	12 $158
13 $99	14 $99	15 $99	16 $99	17 $99	18 $99	19 $115
20 $99	21 $99	22 $99	23 $100	24 $99	25 $123	26 $212
27 $175	28 $152	29 $158	30 $158	31 $234

Peppers Southern Cross Melbourne

Prices for Peppers Southern Cross Melbourne

Monthly average prices

About this property

Location

Room options

2 Bedroom Suite

Apartment, 2 Bedrooms

Peppers Queen-Queen Room

Peppers King Suite

2 Bedroom Hotel Room

Peppers King Room with Balcony

2 Bedroom Hotel Room with Balcony

Peppers Petite Queen Room

Peppers King Room

Guest reviews of Peppers Southern Cross Melbourne

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Peppers Southern Cross Melbourne

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