Name: Homewood Suites by Hilton Kalamazoo-Portage
Address: 500 Trade Centre Way, Crossroad Park, Portage, Michigan, United States of America, Portage, Kalamazoo County, United States of America
Rating: 7.8

Guest reviews

7.8

Good

Based on 527 verified reviews

Who stays here?

Business

15%

Couple

21%

Family

53%

Group

9%

What guests think

AI-generated summary based on recent guest reviews

At Homewood Suites by Hilton Kalamazoo-Portage, travelers frequently praise friendly, helpful staff, generally clean, spacious suites with kitchenettes, and a convenient location near the highway and local restaurants, though recurring facility outages and occasional maintenance or housekeeping lapses do arise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Meranda

4 weeks ago

·

Stayed 1 night

We have an event yearly and will always stay here. Always very clean and staff are great.

10

Patricia

4 weeks ago

·

Stayed 1 night

This has become our go to spot when we need to get away for a night. The rooms are big and the kids love the pool and hot tub. The staff is always friendly and helpful. Plenty of seating for the continental breakfast. We always enjoy our stay.

4

Russell

Mar 9, 2026

·

Stayed 2 nights

Room had missing items…not fully stocked as should be. Television service below par, actually very confusing with no guide available. Grounds are littered with dog poop, and trash. Heater/Air blower motor did not work. Very disappointed with the place, especially for what I paid two days/nights for going by the name brand.

8

Jason

Feb 15, 2026

·

Stayed 1 night

Over the years, we have stayed here several times. Staff is fantastic, but the rooms are looking a little tired. Definitely in need up a refresh, especially with a new hotel just a few doors down.

6

Shantay

Feb 14, 2026

·

Stayed 1 night

Room could be cleaner , broken fan, fan by in bathroom fan ran all night

500 Trade Centre Way, Crossroad Park, Portage, Michigan, United States of America

Location

With a stay at Homewood Suites by Hilton Kalamazoo-Portage in Portage (Crossroad Park), you'll be within a 10-minute drive of Western Michigan University and Portage Creek Bicentennial Park. This hotel is 1.1 mi (1.8 km) from Southland Shopping Center and 1.3 mi (2.1 km) from Huskie Stadium.

Southland Shopping Center(1.1 miles)

Huskie Stadium(1.3 miles)

Portage Creek Bicentennial Park(1.4 miles)

The Crossroads(1.7 miles)

Crossroads Park Shopping Center(1.7 miles)

Milham Park Golf Club(1.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available for free on-site.

A complimentary buffet breakfast is served daily.

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Check-in starts at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel provides several accessibility features including elevators, wheelchair-accessible facilities, and a wheelchair-accessible pool. There are also visual alarms in hallways and a stair-free path to the entrance.

The hotel is situated in Portage (Crossroad Park), within a 10-minute drive of Western Michigan University and Portage Creek Bicentennial Park. It is approximately 1.1 miles from Southland Shopping Center and 1.3 miles from Huskie Stadium.

Yes, the hotel features a wheelchair-accessible pool.

Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Homewood Suites by Hilton Kalamazoo-Portage

Amenities

Property description

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Guest reviews