Peninsula Hotel Danang

The shower area needs to be fixed because the water is not going straight down, staying on the floor, very slippery and easy to make people trip

Viewing the ocean from various angles was a truly unforgettable experience. Although located a bit far from the main beach area, it was well within walking distance to easily reach anywhere, and I personally enjoyed the peaceful surroundings. As expected of a major international hotel, guests came from all over the world, and the breakfast buffet was impressively diverse to accommodate different tastes. The staff responded immediately to any requests, and having multiple team members constantly on standby made everything exceptionally convenient. I particularly felt warmly welcomed by the personalized greeting on the TV screen displaying my and husband name upon arrival. Overall, the hotel had a youthful vibe. However, despite staying in an executive room, being located directly below the rooftop pool meant that poolside echoes resonated like Dolby Surround sound when the pool opened and closed, along with occasional noise from people talking. While the floor-to-ceiling windows were lovely, the gap between neighboring hotels was not wide enough; leaving the curtains open meant seeing into other rooms clearly—making me assume I was just as visible. I had hoped to view the city from the bathtub through the large window, but I ultimately had to close the blinds. Being a high-rise building, the elevators were fast, but felt claustrophobic, and the lack of a balcony meant I couldn't hear the ocean waves. Also, I was disappointed hotel lacks dedicated beach sunbeds and umbrellas.

Our stay was below our expectations. The staff were polite, but the service felt rather robotic and lacked a personal touch. It would also help if the staff improved their English communication. The room was quite small, and we were surprised that it didn't include basic amenities such as body lotion or bath salts. The food was good overall. However, breakfast was advertised as starting at 6:00 a.m., but when we arrived at 6:20 a.m., several items, including the soup and bread, were still not ready, so we had to wait. Overall, we were disappointed. Although there were some positive points, the hotel did not provide the level of comfort and service we expected.

Good quality but not great

Great location with a view of the ocean and city. Very friendly and helpful staff.