Suwon (Ingye-dong) Korea Hotel

The hotel is located at near by metro, shopping centres. restaurants and cafes even until very lately so it is extremely convenient for us. The staff is very friendly and helpful. It is highly recommended to all and we will choose this hotel again:)

i pay for extra and family room. but no more beds or blankets. and bed quality is terrible. can't move. wake up and sick my body.

I recently stayed at a hotel and wanted to share my experience. Overall, it was a decent stay, but I did encounter a minor issue that was not promptly addressed. The hotel had comfortable rooms and a pleasant ambiance. The staff members were polite and helpful during check-in and throughout my stay. However, there was a problem with the toilet in my room. Unfortunately, despite notifying the front desk about the issue, nobody was sent to fix it. This lack of response was disappointing, as it affected the convenience and comfort of my stay. It would have been better if the hotel had taken prompt action to resolve the problem. Despite this setback, I appreciated the other aspects of the hotel, such as its convenient location and the overall cleanliness of the property. The amenities provided were satisfactory, and the hotel had a nice atmosphere. In conclusion, my stay at the hotel was generally positive, but the unresolved toilet issue left a slight stain on my experience. I hope the management takes note of this and improves their responsiveness to guest concerns in the future.

The beds are not comfortable and had wheels on them...very similar to hospital beds

It was quiet, in a good location, and the staff was helpful while checking in