Name: Marriott Syracuse Downtown
Address: 100 East Onondaga Street, Downtown Syracuse, Syracuse, Onondaga, New York, USA, Syracuse, New York, US
Price range: 117 $–748 $ per night
Rating: 8.13

Was Gäste sagen

Im Marriott Syracuse Downtown loben Gäste das wunderschön restaurierte historische Gebäude, den im Allgemeinen freundlichen Service und die komfortablen, oft geräumigen Zimmer. Wiederkehrende Kritikpunkte sind jedoch ein langsamer oder unorganisierter Check-in, eine uneinheitliche Sauberkeit der Badezimmer sowie schwierige und extern gelegene Parkmöglichkeiten, die verwirrend oder unsicher wirken können.

Die zentrale Lage ist fußläufig zum OnCenter, Armory Square, Theatern und Restaurants erreichbar, auch wenn einige Gäste auf Bettler und nahegelegene Baustellen hinweisen, die den Zugang erschweren. Das Frühstück und die irische Pub erhalten viele Komplimente, aber einige Gäste berichten von schlechter Buffetqualität oder langsamem Zimmerservice. Erwarten Sie einen unverwechselbaren, charaktervollen Aufenthalt, wenn Sie sich in einem belebten Stadtzentrum wohlfühlen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Historische öffentliche Bereiche, eine hauseigene Pub und ein angemessenes Fitnessstudio werden gelobt. Die Parkmöglichkeiten sind extern oder durch einen Valet-Service, oft kostspielig, verwirrend oder einen Block entfernt. Ein Kommentar erwähnte zudem das Fehlen eines Schwimmbads.

Reinigung

Viele Gäste loben die sauberen Zimmer, aber mehrere Bewertungen berichten von Schimmel im Badezimmer und gelegentlich verfärbten oder fehlenden Bettwäschen.

Zimmer

Die Zimmer sind oft geräumig, komfortabel und voller historischem Charme. Zu den Nachteilen gehören gelegentlicher Lärm durch Veranstaltungen oder die Straße, einige kleine oder dunkle Zimmer sowie einige Design-Eigenheiten.

Dienstleistung

Das Personal wird häufig für seine Freundlichkeit und Hilfsbereitschaft gelobt. Mehrere Bewertungen beschreiben jedoch einen langsamen oder chaotischen Check-in und gelegentliche Probleme an der Rezeption oder beim Valet-Service.

Ähnliche Gästebewertungen

10

C

14. Juli 2025

·

Aufenthalt am 3 Nächte

The hotel was immaculate, friendly, and very attentive. The front desk concierge was probably the most friendly and helpful gentleman in years for my heavy business travel, highly recommend this hotel !!!

Übersetzen

2

Sandra

27. Juli 2025

·

Aufenthalt am 1 Nacht

Check in says 4p, got here at 3p, and said will call when room is ready. Never received a call, called at 6:30p, says still in the queue for check in, but will squeeze us in. Checked in at 7pm, dropped off our luggages and set the thermostat to 65 since it was 80 degrees in the room. Came back at 9p, temperature didn’t drop. Called front desk, sent a tech out, fixed the issue. Went to go shower, no conditioner left in the bottle, called front desk, says will send some up. Went to turn on the tv, remote can change volume but cannot change channels. This place was terrible by far. Called front desk, offered me 50k points. Really? What is a hotel room without TV, terrible check in service and the list goes on? Horrible.

Übersetzen

10

Eric J

11. Nov. 2024

·

Aufenthalt am 1 Nacht

Beautiful hotel with truly friendly staff

Übersetzen

6

Thomas L

13. Sept. 2025

·

Aufenthalt am 1 Nacht

Check in wasn’t great. Got there at 3:15…a little early for check in. No problem. Told them we would take ANY room - didn’t have to be the king room we reserved. Told us no rooms were ready and we would go in a “queue” for available rooms. Seemed like most people were checking in and getting keys right away. Check back at 3:50 - room wasn’t ready…said they would call us. At 4:30 we went back up to the desk…new employees at this point. Asked straight away if we wouldn’t mind a different room and gave us keys!! Told them that in the beginning. Seemed as if we would’ve sat there for hours with no call unless we kept checking. It was annoying. Hotel is nice otherwise…room was spotless but a little dated.

Übersetzen

6

Carla

28. Juli 2025

·

Aufenthalt am 1 Nacht

Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.

Übersetzen

10

Nicholas

12. Juli 2025

·

Aufenthalt am 1 Nacht

This is such a cool place to stay. This 100-year-old hotel was delicately restored and maintains much of the class from when it was built. The staff are professional and courteous, really going out of their way for my anniversary. I especially appreciated Kessan, front desk associate that checked us in, Caroline, front desk manager that provided us with gifts in our room, and Gonzalo, M club associate that provided us with an upscale and friendly atmosphere that made us feel at home.

Übersetzen

10

Michael

9. Aug. 2025

·

Aufenthalt am 1 Nacht

Hotel was amazing from the check in to the check out. Staff goes above and beyond to make sure each guest is comfortable and happy. Very polite and friendly staff in every area of the hotel. Room was very clean. Beds were comfortable with very fresh linens. Beautiful hotel in walking distance to restaurants, stores and bars. Will be back!

Übersetzen

10

Scott

16. Juni 2024

·

Aufenthalt am 1 Nacht

Nice hotel. Exceptionally friendly helpful staff

Übersetzen

2

John

21. Aug. 2024

·

Aufenthalt am 1 Nacht

Horrible and unforgivable . I pre-paid for a large room with sofa bed on their club floor, but was given the smallest room in the building and not on a club floor. When I asked to be moved to the correct room, they had me prove that I had booked the bigger room. Instead of looking at their computer screen to see that they were wrong they made me pull up my reservation on my phone and show it to them! This is the height of unacceptable service. After that, the staff had the gall to move me to the exact same room as the one I had previously been in. They are either incredibly shady or not capable to do the job they were hired for. We are talking about a $270 a night difference. When I went back down to find out why they put me in the wrong room for the second time I found one front desk person that saw that I had received the wrong room and terrible service. He tried to correct everything but then his manager, Christina, came over and royally messed everything up. I was supposed to check out the following night but the next morning I received a phone call asking me why I had not checked out already. When I explained that I had reconfirmed the extra night with the kind front desk clerk, then with Christina, the person on the phone once again, acted very shady And insinuated that I was lying. I went down to the front desk to sort it out, and Christina told me that I was not telling the truth. I told her to review the video while I waited. I will never return.

Übersetzen

6

Meredith

22. Juni 2024

·

Aufenthalt am 1 Nacht

The computer system was down and they were unable to check anyone in. The line for the front desk was VERY long and yet they were doing very little to share information or to try and make anyone happy. The customer service was BAD!! While the line to find out what was going on was still crazy long, I went outside and found one of the front desk people on a smoke break! Do your job, then take a break!

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentrale Lage im Stadtzentrum, fußläufig zum OnCenter, Armory Square und Restaurants. Einige Gäste erwähnen Bettler, den nahegelegenen Busbahnhof oder Baustellen, die den Zugang weniger komfortabel machen.

Gastronomie

Das Frühstück und die hauseigene Pub/Restaurants erhalten viele Komplimente. Andere berichten von einem schlechten Buffet oder langsamem Zimmerservice sowie begrenzten Öffnungszeiten am späten Abend.

Monat	Durchschnittspreis
Januar	199 $
Februar	202 $
März	201 $
April	268 $
Mai	297 $
Juni	294 $
Juli	280 $
August	295 $
September	296 $
Oktober	313 $
November	229 $
Dezember	167 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $226	18 $411	19 $403
20 $117	21 $135	22 $147	23 $169	24 $165	25 $210	26 $352
27 $151	28	29 $748	30 $140

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $175	2 $242	3 $399
4 $167	5 $184	6 $232	7 $267	8 $224	9 $301	10 $402
11 $187	12 $213	13 $243	14 $235	15 $246	16	17
18 $167	19	20 $218	21 $234	22 $249	23 $421	24 $266
25 $156	26 $226	27 $210	28 $231	29 $273	30 $285	31 $281

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Club-Zimmer, 1 King-Bett und Schlafsofa (Hearing Accessible)

Zimmer, 1 King-Bett und Schlafsofa (Hearing Accessible)

Club-Zimmer, 1 King-Bett und Schlafsofa

Zimmer, Mehrere Betten (Hearing Accessible)

Standardzimmer, 1 King-Bett

Standardzimmer, 1 King-Bett (Hearing Accessible)

Zimmer, 1 King-Bett und Schlafsofa

Zimmer, Mehrere Betten

Zimmer, 1 King-Bett und Schlafsofa (Mobility Accessible, Roll-In Shower)

Zimmer, Mehrere Betten (Mobility Accessible, Roll-In Shower)

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Preise für kommende Reisedaten