Name: TURIM Terreiro do Paço Hotel
Address: Rua do Comercio 9, Lisbon, Portugal, Lisbon, Lisbon District, PT
Price range: $161–$498 per night
Rating: 8.33

What guests think

At TURIM Terreiro do Paço Hotel, travelers repeatedly praise the central, walkable location near the river, cruise port, and major sights, along with generally clean, modern interiors and friendly, attentive staff that help with recommendations and early check-ins.

Rooms are modern but often small with limited storage, glass-walled bathrooms that reduce privacy, and occasional internal noise; several guests also report weak or season-limited air conditioning. Service is widely described as warm and helpful, though a few reviewers mention slow or unwelcoming reception and isolated privacy or complaint-handling issues. Breakfast and the bar receive frequent compliments, while the breakfast space can feel cramped at busy times. Expect a convenient city-base with compact rooms and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas are compact, with dark corridors and limited lounge seating noted; the small lobby bar is well liked.

Related guest reviews

6

Andrew

May 25, 2024

·

Stayed 5 nights

Rooms and bathrooms are very small. There is no place for guest to hang out or relax. Only one chair in Hotel lobby.

8

Alex

Jul 23, 2023

·

Stayed 7 nights

In close proximity to local tourism sites as well as lots of restaurants and cafes nearby. Room had a couple of issues, such as poor shower pressure and TV having poor signal and not much variety. However we had the pleasure of Michelle behind the bar downstairs for out entire stay, very chatty and friendly every night!

10

Benjamin

Oct 14, 2025

·

Stayed 3 nights

I accidentally booked my stay for one night less than I meant to and the staff was incredibly kind and helpful, even keeping me in the same room for the extra night I needed. The location is convenient for exploring both Baixa and Alfama with easy access to public transportation to Belém and north to the National Tile Museum and aquarium. The amarguinha sour at the bar is also incredibly refreshing after walking around Lisbon all day.

6

Peter

Jul 9, 2023

·

Stayed 3 nights

The checkin was slow. The hallway was dark and uncomfortable.

10

Giselia

Sep 8, 2023

·

Stayed 1 night

Great Location, hotel well situated. Front desk very efficient and helpful. Room very comfy and bathroom well equipped. Only surprised by the darkness in the corridors. Excellent Hotel

10

Carol

Dec 3, 2024

·

Stayed 1 night

The location of this property was great! A short walk from the main square, and lots of dining and shopping options near by. The hotel lobby bar was nice and the bartender was attentive, they had a little projection screen to watch football/soccer as well. The staff was friendly and helped us with our bags. We only stayed one night, but enjoyed the cleanliness, modern upgrades, and friendly staff.

8

LM

Aug 29, 2023

·

Stayed 5 nights

Pros: Attentive staff clean rooms. Quiet inside and good ac. Cons: halls very dark and motion sense lights took a long time to go on, things like vacuums in hallways are tripping hazards.

8

Jan Bo

Jul 16, 2025

·

Stayed 10 nights

Virkelig professionelt og hjælpsomt personale, både i receptionen og tjenerne ved morgenmaden. Mangler måske lidt loungeområde. Fint værelse. Godt aircon. Færre støjgener fra trafikken end vi frygtede, så det var vi ikke plaget af. Gode senge. Alt i alt var vi super tilfredse.

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6

Sergio

Apr 20, 2023

·

Stayed 6 nights

The Front Desk area only had 1 chair for guests for the entire hotel. There should at least be a sofa by the main mirror.

8

Brenno

Nov 18, 2024

·

Stayed 2 nights

De check-in was moeizaam en stug. Rond half vijf was de kamer niet beschikbaar. Het duurde nogal even voor dat dit werd aangegeven. Vervolgens werd aangegeven dat het een kwartier zou duren, maar dat werd fors langer. Toen ik uiteindelijk naar de status ging vragen, bleek de kamer wel beschikbaar. Het gebrek aan communicatie was onvriendelijk en kostte daarom tijd die je liever niet wachtend bessteed. Daarna was het verder een prettig hotel met een prima bar, schone kamers en een goed ontbijtbuffet. Het overige personeel was wel communicatief en vreindelijk

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel very clean and modern, with regular housekeeping. A few report issues such as moldy tubs, damp or musty rooms, and occasional maintenance lapses.

Related guest reviews

10

Andrei Dennyse

Nov 21, 2025

·

Stayed 3 nights

The rooms were clean and spacious and staff were very attentive and friendly.

4

Robert

Oct 4, 2024

·

Stayed 5 nights

Cold water one morning. Little concern from staff. Gave us breakfast for this but still charged till rate for the night. Had a moldy smell.

8

Serena

Nov 2, 2024

·

Stayed 2 nights

TURIM, Lisbon is in a great location and has easy transportation options to get to anywhere else in Portugal you may want to visit. The hotel is nice and check-in is easy. Their restaurant dining area is small, meaning breakfast is cramped. Do not pay for their breakfast and walk one or two blocks to get something else. I am not sure if this is a hotel-wide issue or only impactes our room: the room was extremely damp. The sheets, pillows, towels, etc.. all felt wet as if they had been outside on a humid rainy day. Very strange. Either the climate control does nothing or there's a bad air exchange system. We did like our stay but due to the room, I'm glad we only spent a couple of nights.

8

Ali

Aug 28, 2025

·

Stayed 5 nights

Bra läge då det är väldigt centralt, möjligheten att gå överallt gör upplevelsen bra. Städningen är bra, dock lite störande att dammsugaren slår mot väggen när hallen städas.

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8

Sheldene

Aug 27, 2023

·

Stayed 2 nights

Close to the waterfront. Air conditioning is poor and there was mold in the bathroom.

10

Erin

Sep 30, 2024

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Stayed 3 nights

Hotel was sparkling clean, comfortable and tastefully decorated. Excellent location, a short walk to Rossio Square. Staff were so lovely and welcoming! Would definitely stay again.

10

Iman

Sep 18, 2025

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Stayed 4 nights

Rooms are cleaned daily. Staff are very friendly. Area is so vibrant and safe. Location is great very close to the main attractions. Would definitely go back.

10

Kristi

Aug 17, 2025

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Stayed 2 nights

Absolutely a great hotel when visiting Lisbon. Everything was within walking distance. So many places to eat nearby. So many beautiful sights nearby. The room was new and modern. Staff is awesome and very attentive. They even gave me my room early. I can’t say enough good stuff about this place

4

carrington

Sep 12, 2024

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Stayed 2 nights

Room was clean but the bathtun was gross and there was no chance anyone would take a bath in that tub

2

Jacques

May 26, 2023

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Stayed 5 nights

Extremely disappointed. Upon arrival we were asked for a 50 Euros cash deposit w/o receipt in case we used the mini bar however no incoming inventory was taken a complaint to the desk did not change things. Room was jaded filthy, so small it did not have a chair let alone a desk, curtains, mildew in shower where the door would not close and floor very slippery. Bed with soiled sheets was not made, sheets were only changed after four days, amenities not replaced. Water heater is a safety hazard. A very bad experience.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but frequently small with limited storage, glass-walled bathrooms that reduce privacy, and some internal noise. Air conditioning can be weak or seasonally limited in certain rooms.

Related guest reviews

8

Mariana

May 27, 2025

·

Stayed 3 nights

Location and staff are great. Rooms cleaned, and nice decor. However, the room is very small (it’s hard even to accommodate two opened luggages). Also you have no privacy in the washroom, which is just a glass box in the middle of the room.

8

Joy

Aug 21, 2023

·

Stayed 1 night

Great location Good rooms Air con failed to cool the room properly

6

Tina

Oct 25, 2025

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Stayed 1 night

Clean, good location, most staff were friendly. Extremely small room for the money. Bathroom was even smaller. AC was terrible. Barely slept because it was so hot.

8

Carlos R

May 30, 2025

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Stayed 4 nights

Excellent location. Tiny bathrooms, room small. Breakfast very good, service was excellent.

6

Vlad

Sep 16, 2025

·

Stayed 3 nights

Tiny room, unfit for 2 people.

6

Anastasia

Mar 9, 2025

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Stayed 1 night

Location, cleanliness and staff were great. The room was very small. There were 2 outlets in the entire room, both at the desk, so you could not charge your phone by the bed or use any hair tools near a mirror. It was also awkward that you can see into the shower and bathroom from the main area of the room.

6

Jane

Dec 15, 2024

·

Stayed 3 nights

Room was small Not enough space for clothes No draws for underwear No proper soundproofing from next door Tv limited tv channel’s mainly Portuguese Very clean

8

Patricia

Jun 15, 2025

·

Stayed 2 nights

Nice and clean. Great location. Rooms are small and dark.

4

Gary

Sep 24, 2024

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Stayed 4 nights

Staff were friendly and helpful, unfortunately when we got to floor 5 in the lift you then had to carry your cases up stairs to the room. The roms very tiny, no wardrobe, just a single hanging rail with 6 hangers, no use for 2 adults. No place to put cases or any drawers to put away clothing. The air con wasn't on when we arrived at the room which meant it was very hot, it never cooled the room properly during our stay, despite being on constantly and we left the curtains closed to help. When informing reception they sent an engineer who said the air con wasn't fit for purpose. Was told no other rooms were available. Certainly not a 4 star hotel. Very disappointing compared to other Turim hotels in lisbon that we've stayed in. Corridors are very dark and light sensors dont activate until you're half way into a dark abyss! If you do risk staying, dont have hotel breakfast, lots of nice brunch cafes within 2 mins walk.

10

HILARY

Jul 23, 2025

·

Stayed 3 nights

I read reviews prior to booking and was slightly concerned but wanted the location. Indeed, the location was perfect. It was so convenient for us to walk everywhere. There were plenty of restaurant options in the immediate vicinity. The staff were lovely and even allowed us to check in early on our arrival. Of course the rooms are small. This is a historic city center in Europe. But they are comfortable and the mattresses and pillows were great. The breakfast was convenient and good, and we had picked the rate where it was included. The one issue we encountered was noise…not from the outside but from inside the hotel. The doors are heavy and slam loudly. Additionally, the cleaning staff need better training on how to vacuum without slamming into walls and doors. It was disappointing to be bothered by those kinds of noises in a 4-star hotel, and I believe the hotel could find a solution. Overall though, I am very happy with our 3-night stay and would stay here again.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with assistance on transport, bookings, and thoughtful gestures. Some guests experienced slow or unwelcoming reception and isolated privacy or complaint handling issues.

Related guest reviews

10

Maryse

Oct 8, 2024

·

Stayed 1 night

Hôtel très bien situé près de la Place du Commerce mais surtout près du port de croisière. Excellent service de la part de l'équipe à la réception: l'hôtel était très occupé avec l'arrivée de 2 bateaux de croisières et le marathon de Lisbonne mais les 2 personnes à l'accueil ont été souriantes, accueillantes et serviables tout au long de la journée. Excellent hôtel, j'y retournerai c'est certain.

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10

Anna Michele Villena

Jul 10, 2025

·

Stayed 3 nights

Team members at this property were all on point! I love that they are so prompt responding to my inquiries and my requests were accommodated right away. From airport transfers to excursions along with dining reservations. They say "Location, Location, Location." and this property is close to everything you wish to see in Lisbon! There's a market around the corner where you can get your necessities and shopping too everywhere! Thank you for helping me and my mom fulfill her dreams to go to Fatima!

10

Margaret

Nov 12, 2025

·

Stayed 2 nights

Very nice hotel . Great location . Many restaurants close by . Friendly staff . Our room was not ready and they brought us a a glass of wine to pass the time . Class act hotel . Room was quiet .

10

Damien

Nov 10, 2024

·

Stayed 2 nights

Had an excellent weekend stay. Staff were beyond welcoming and helpful.

2

Julie

Jul 20, 2023

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I am appalled at the quality of this hotel. I was checked into a dirty USED hotel room. I wasn’t able to get another room until a couple of hours later because house keeping wasn’t there. They said they would upgrade me to a better room for the troubles and I end up in a smaller room. The showers had black mold in the corner and wasn’t draining properly. To top it off, the next morning my check out is at 12pm so I put a do not disturb sign at my door. House keeping did not knock or yell house keeping before entering which usually they do, but she just opened my door while I was sleeping naked. Ridiculous breach of privacy and unacceptable. Luckily I was only staying for one night and would never stay here again. It’s unacceptable that this hotel is being advertised as a 4 star hotel when in reality the condition and quality of service it is actually a 2 star.

10

Benjamin

Oct 14, 2025

·

Stayed 3 nights

I accidentally booked my stay for one night less than I meant to and the staff was incredibly kind and helpful, even keeping me in the same room for the extra night I needed. The location is convenient for exploring both Baixa and Alfama with easy access to public transportation to Belém and north to the National Tile Museum and aquarium. The amarguinha sour at the bar is also incredibly refreshing after walking around Lisbon all day.

10

Aisha

Mar 9, 2025

·

Stayed 5 nights

I loved the location of the hotel. The staff was so kind. It was my birthday while staying there, and the hotel surprised me by calling my room; letting me know that there was a gift for me; then asked permission to bring it up. Room service showed up with a bottle of wine and gourmet cupcakes, with a lovely note from the hotel staff!!!

4

Caryn

Jul 8, 2023

·

Stayed 1 night

For the most part the room was comfortable with the exception of the air conditioner not working properly. My husband went to the front desk to see if there was something that they could do about it. Every time we spoke to someone the story changed as to why it wasn’t working well. They offered a different room but it was even hotter. In the morning we asked to speak to a manager regarding the poor air conditioning and temperature control in the room and the front desk refused to let us speak to them. (They were not on the premise but could call them.). When we left at 2pm there still was not a manager on duty. My husband also over heard the front desk tell the manager that we were “just Americans complaining” not realizing that he could understand them.

10

Marcus

Nov 29, 2023

·

Stayed 3 nights

We stayed in the Turim Terreiro do Paço Hotel for three nights as a long weekend break. Right from check in (with Filip) service was fabulous. Everything was explained to us and if we wanted to visit anywhere we were given options and advice. The room was a good size, very clean and internally quiet. There was street noise from the trams sometimes though but the windows were all double glazed. It was great to have a kettle in the room so us Brits could have a cup of tea! I would have liked power sockets on both sides of the bed and also the option to use stairs other than as a fire escape, sometimes it's too much effort to wait for a lift and stairs are an environmentally friendly option. The breakfasts were very good with a large selection of both hot and cold dishes. Service at breakfast was excellent and attentive. The location of the hotel was fabulous, other than the Belem area we were able to walk to every attraction we wanted to see. There are also plenty of dining options within 5 minutes walk and the whole area is clean and well looked after. In short, great location and great service.

10

Jessica

Nov 22, 2025

·

Stayed 4 nights

Helpful staff, great modern clean room, excellent location (so many great restaurants in the immediate vicinity!) but best of all was the breakfast. Best breakfast buffet I've had not just at a hotel, but anywhere.

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Location

Exceptionally central and walkable near Praça do Comércio, Alfama, the river, metro, and the cruise port, making sights and restaurants easy to reach. Some reviews mention street or tram noise.

Related guest reviews

10

Sylvie

Sep 21, 2025

·

Stayed 6 nights

Hôtel très bien situé pour les personnes qui veulent avoir accès aux principales site touristique

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10

Philip

May 21, 2025

·

Stayed 5 nights

Everything was walkable from here

8

Serena

Nov 2, 2024

·

Stayed 2 nights

TURIM, Lisbon is in a great location and has easy transportation options to get to anywhere else in Portugal you may want to visit. The hotel is nice and check-in is easy. Their restaurant dining area is small, meaning breakfast is cramped. Do not pay for their breakfast and walk one or two blocks to get something else. I am not sure if this is a hotel-wide issue or only impactes our room: the room was extremely damp. The sheets, pillows, towels, etc.. all felt wet as if they had been outside on a humid rainy day. Very strange. Either the climate control does nothing or there's a bad air exchange system. We did like our stay but due to the room, I'm glad we only spent a couple of nights.

10

Paulo

Apr 19, 2025

·

Stayed 5 nights

Localização excelente

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8

Christine

Jun 9, 2025

·

Stayed 2 nights

Hôtel très bien situé dans le centre-ville, facile d’accès, à environ 25 min de l’aéroport. Par contre, Il y avait des travaux à proximité de l’hôtel, et malgré les fenêtres fermées, le bruit était très présent jusqu’à 21h.

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10

Georges

May 2, 2025

·

Stayed 3 nights

We had a very comfortable and pleasant stay, the hotel was very clean, people were friendly and helpful and the location was perfect close to restaurants, transportations and activities. We would stay at Turim again.

10

ENILDE

Apr 29, 2025

·

Stayed 2 nights

Localização excelente e ótimo atendimento. Toda a equipe é muito gentil. Recomendo

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8

Ted

May 13, 2025

·

Stayed 1 night

Right in the heart of town, near river, 10 min walk to cruise ships. Very nice accomodation, nice room and finishings.

10

Sylvie

Dec 5, 2024

·

Stayed 1 night

Well located close to cruise port and Augusta Street

10

ANTONIETTA

Sep 13, 2025

·

Stayed 2 nights

Great location. Close to shopping and restaurants.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, and bar staff receive compliments. The breakfast room can feel small and crowded during busy periods.

Related guest reviews

10

JJ

Sep 13, 2025

·

Stayed 4 nights

The staff was there to assist. The breakfast buffet had everything you wanted and more. Even thou the space is tight quarters the restaurant staff was amazing keeping everything filled and tables turned in a timely manner so that they could accommodate all guests. The hotel has a very small footprint, so the Common areas and even the rooms are small. However, that did not detour this hotel from providing all the TURIM amenities that you expect when staying at a TURIM property.

8

Alex

Jul 23, 2023

·

Stayed 7 nights

In close proximity to local tourism sites as well as lots of restaurants and cafes nearby. Room had a couple of issues, such as poor shower pressure and TV having poor signal and not much variety. However we had the pleasure of Michelle behind the bar downstairs for out entire stay, very chatty and friendly every night!

8

Serena

Nov 2, 2024

·

Stayed 2 nights

TURIM, Lisbon is in a great location and has easy transportation options to get to anywhere else in Portugal you may want to visit. The hotel is nice and check-in is easy. Their restaurant dining area is small, meaning breakfast is cramped. Do not pay for their breakfast and walk one or two blocks to get something else. I am not sure if this is a hotel-wide issue or only impactes our room: the room was extremely damp. The sheets, pillows, towels, etc.. all felt wet as if they had been outside on a humid rainy day. Very strange. Either the climate control does nothing or there's a bad air exchange system. We did like our stay but due to the room, I'm glad we only spent a couple of nights.

10

Carol

Dec 3, 2024

·

Stayed 1 night

The location of this property was great! A short walk from the main square, and lots of dining and shopping options near by. The hotel lobby bar was nice and the bartender was attentive, they had a little projection screen to watch football/soccer as well. The staff was friendly and helped us with our bags. We only stayed one night, but enjoyed the cleanliness, modern upgrades, and friendly staff.

8

Agnes

Sep 14, 2025

·

Stayed 1 night

Overall good experience except very small breakfast area so expect to wait to be seated.

10

Joel

Aug 28, 2024

·

Stayed 7 nights

The breakfast was excellent, so much choice of fresh fruit and bakery items.

8

Martin

Jun 25, 2025

·

Stayed 2 nights

Good hotel and breakfast

10

Shirley

Sep 4, 2025

·

Stayed 1 night

Very pleased with the room, staff and a nice breakfast.

10

Michael

Nov 6, 2024

·

Stayed 3 nights

Great breakfast

10

Jessica

Nov 22, 2025

·

Stayed 4 nights

Helpful staff, great modern clean room, excellent location (so many great restaurants in the immediate vicinity!) but best of all was the breakfast. Best breakfast buffet I've had not just at a hotel, but anywhere.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$102
March	$139
April	$194
May	$211
June	$166
July	$150
August	$152
September	$228
October	$222
November	$144
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $236	2 $216	3 $236
4 $232	5 $166	6 $169	7 $225	8 $174	9 $182	10
11 $328	12 $238	13 $226	14 $231	15 $166	16 $177	17 $182
18 $179	19 $180	20 $183	21 $179	22 $174	23 $166	24 $162
25 $161	26 $172	27 $162	28 $162	29 $162	30 $162	31 $170

TURIM Terreiro do Paço Hotel

Prices for TURIM Terreiro do Paço Hotel

Monthly average prices

About this property

Location

Room options

Executive Single Room

Executive Triple Room

Superior Triple Room

Superior Single Room

Executive Twin Room

Superior Double Room

Executive Double Room

Superior Twin Room

Guest reviews of TURIM Terreiro do Paço Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TURIM Terreiro do Paço Hotel

Considering this hotel for your Lisbon trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $241	22 $225	23 $498	24 $344	25 $224	26 $191
27 $189	28 $236	29 $307	30