Would give no stars if I could. Horrible experience with these guys!!!! They refused to give me a refund after saying they would fully refund me I still have the text messages. Getting in contact with a person to help us was hard they have no office. We went to check in the door was open, the sheets for the kids beds were missing, not to mention the mattress have no covers protectors they were dirty and gross and had black hairs all over them. we had no towels, the floors were dirty and my truck was bigger than the building. The other people checking also were saying how unhappy they were and the doors were open and I heard a lady say “did they even clean the room!?” So I’m not the only one upset. I watched them drive away to find another place to stay as well. I did not stay here I stayed somewhere else that was much better and luckily had openings.
Would give no stars if I could. Horrible experience with these guys!!!! They refused to give me a refund after saying they would fully refund me I still have the text messages. Getting in contact with a person to help us was hard they have no office. We went to check in the door was open, the sheets for the kids beds were missing, not to mention the mattress have no covers protectors they were dirty and gross and had black hairs all over them. we had no towels, the floors were dirty and my truck was bigger than the building. The other people checking also were saying how unhappy they were and the doors were open and I heard a lady say “did they even clean the room!?” So I’m not the only one upset. I watched them drive away to find another place to stay as well. I did not stay here I stayed somewhere else that was much better and luckily had openings.