Holiday Inn Windsor - Wine Country by IHG

We stayed in a king suite with kitchen. Kitchen was poorly equipped. No dish soap, no dish clothes or towels. No paper towels. 2 bowls with a few random pieces of silverware. Not worth the extra money.

Overall, the room look clean upon arrival but as we moved around and started to settle in, we noticed there were old empty water bottles underneath the chair from the previous customers and was given a wine glass with someone’s name on it. Other than that, our stay was fine. Also, Julio made our breakfast memorable with his service.

Roy at the reception desk greeted us & was very patient with me (I'm old & was tired from the travel). He smiled a lot & was very helpful. The room was neat and clean. I LOVED the bed and slept very well. Breakfast the next morning was pleasant. There was a buffet, but Jovani the cook made fresh eggs & potatoes for us. Again, everything was nice 7 clean.

Clean room but understaffed.

Asked for early check in, and received an email that it was granted. When I checked in, it took quite a while for the staff to identify a room that was ready.