InterContinental Beijing Sanlitun by IHG

Great location, great breakfast, great gym, surprising details. Thanks

碰到的職員們都非常有禮貌，酒店門口接送開門送車的職員每次都非常及時幫忙開關車門，我們走的那一天週五12.26號不到十點吧，有個職員小哥從搭電梯途中進來然後直接幫我們推行李到門口還等了五分鐘幫我們送上車，確實是比較少見的。另外客房部薛丽也超級親切熱情，還幫我們很貼心在免費的飲料區放了多一些我們比較喜歡的飲料。唯二兩個缺點：第一就是洗手間和浴室的設計非常詭異，浴室門是純花紋玻璃就算了，洗手間對著門口那一邊和對著浴室兩邊都有一道花紋玻璃，就是你上廁所的時候在浴室的人能看見你，門口要是有人開門走廊的人也能看見你蹲廁所的程度我無法理解。 然後就是三樓tapas 酒吧，感覺除了調酒的帥氣小姐姐之外其他人態度都不是特別好，特別那個扎馬尾的大姐不知道是不是上一天班太累了感覺不想接待客人的樣子。

The concierge is particularly helpful and friendly. They offered great advice navigating the area and popular tourist sites. The room is very clean and the cleaning service is timely. The hotel is conveniently located, close to some outstanding restaurants in the city. Highly recommended. We had a wonderful time. The only pity is that the pool is under renovation and not open during our stay.

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

I booked four reservations, this is first review, Without Swimming pool and spa, i will choose other hotel if got notice before, other three rooms still staying a few more day. definitely will leave same review later, calling service from room and no one is answer for long time. Last really bad traffic chaos at hotel front, disturbing and annoying, negative energy keep hearing yelling, car honks, and stuck. hope the manager could contact to discuss what happen to the no answer from room, no swimming pool and spa. and still charging extra this extra that.....TE

Nice hotel, great sauna and pool

Muy Limpio, elegante y moderno hotel

Отличный отель с отличным местоположением. Доброжелательный персонал. Чистота в номере. Прекрасный завтрак.

Night turn down service was impeccable. Choice of food at breakfast buffet with great variety. Overall good service.

Excellent location! Clean! Superb rooms!

The concierge is particularly helpful and friendly. They offered great advice navigating the area and popular tourist sites. The room is very clean and the cleaning service is timely. The hotel is conveniently located, close to some outstanding restaurants in the city. Highly recommended. We had a wonderful time. The only pity is that the pool is under renovation and not open during our stay.

It was amazing hotel very clean excellent location

The room was gorgeous!! And so cozy! The breakfast spread was the best I’ve experienced. And the staff went above and beyond. I even lost my phone in the taxi that dropped us off, and the staff went above and beyond to help me track down the driver and get it back. Would 100% recommend! It was also pretty close to the airport and there was shopping and food right next door.

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

客房 很乾淨每天都更換床單 服務人員 非常有禮貌

The room was good but there were open cans in the fridge when we arrived and the staff\'s English level was so low it was hard to communicate. Some orders we made via phone never arrived or the wrong thing got delivered. Breakfast was ok but service was not able to communicate with us due to the language barrier. I would\'ve expected English service since it\'s an international hotel.. I mean the hotel name is "intercontinental"

Veldig bra

Muy Limpio, elegante y moderno hotel

碰到的職員們都非常有禮貌，酒店門口接送開門送車的職員每次都非常及時幫忙開關車門，我們走的那一天週五12.26號不到十點吧，有個職員小哥從搭電梯途中進來然後直接幫我們推行李到門口還等了五分鐘幫我們送上車，確實是比較少見的。另外客房部薛丽也超級親切熱情，還幫我們很貼心在免費的飲料區放了多一些我們比較喜歡的飲料。唯二兩個缺點：第一就是洗手間和浴室的設計非常詭異，浴室門是純花紋玻璃就算了，洗手間對著門口那一邊和對著浴室兩邊都有一道花紋玻璃，就是你上廁所的時候在浴室的人能看見你，門口要是有人開門走廊的人也能看見你蹲廁所的程度我無法理解。 然後就是三樓tapas 酒吧，感覺除了調酒的帥氣小姐姐之外其他人態度都不是特別好，特別那個扎馬尾的大姐不知道是不是上一天班太累了感覺不想接待客人的樣子。

The staff was very nice. The lobby and room were very beautiful for the first signs. My eyes later got tired because the decor is extremely busy.

Excellent location! Clean! Superb rooms!

The room was gorgeous!! And so cozy! The breakfast spread was the best I’ve experienced. And the staff went above and beyond. I even lost my phone in the taxi that dropped us off, and the staff went above and beyond to help me track down the driver and get it back. Would 100% recommend! It was also pretty close to the airport and there was shopping and food right next door.

We traveled with our 10 year old son, and a couple friends of us. We stayed at a Suite, and our friends did too. We were picked up at the airport right after coming out of our flight by the hotel person, and he went with us to get the luggage, and then to the van that transported us to the hotel. We\'ve never experienced this, because usually the person from the hotel is waiting for us outside, after we pick up the luggage. That\'s how we got started with this hotel: "Impecable Professionalism". My husband called it: "mind -boggling" and "unexpected surprise". After traveling around the world from the very best hotels in Dubai to Singapore, we are pleased to say that the service, food quality, professionalism, and beauty that we experienced in this hotel completely changed our perspective about what a 5 star hotel really should be. Additionally, they\'ve had a Michelin Star restaurant for the past few years, which lives up to its title. The chef there really cares about the guests liking the food that he cooks. Thanks to the team at the Lounge for their AMAZING service and details, thanks to the chefs, thanks to incredible housekeeping, and SPECIAL THANKS to Jeff, the Manager of this hotel, because his leadership was evident within all the staff. We also want to thank him for his details and professionalism that he displayed to us from the beginningand until the end....Simply, an Unbelievable Experience. We look forward to our return.

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

everything is great !

The room was good but there were open cans in the fridge when we arrived and the staff\'s English level was so low it was hard to communicate. Some orders we made via phone never arrived or the wrong thing got delivered. Breakfast was ok but service was not able to communicate with us due to the language barrier. I would\'ve expected English service since it\'s an international hotel.. I mean the hotel name is "intercontinental"

Night turn down service was impeccable. Choice of food at breakfast buffet with great variety. Overall good service.

地點確實很方便，酒店的職員很細心回應需求，特別喜歡他們的早餐！

碰到的職員們都非常有禮貌，酒店門口接送開門送車的職員每次都非常及時幫忙開關車門，我們走的那一天週五12.26號不到十點吧，有個職員小哥從搭電梯途中進來然後直接幫我們推行李到門口還等了五分鐘幫我們送上車，確實是比較少見的。另外客房部薛丽也超級親切熱情，還幫我們很貼心在免費的飲料區放了多一些我們比較喜歡的飲料。唯二兩個缺點：第一就是洗手間和浴室的設計非常詭異，浴室門是純花紋玻璃就算了，洗手間對著門口那一邊和對著浴室兩邊都有一道花紋玻璃，就是你上廁所的時候在浴室的人能看見你，門口要是有人開門走廊的人也能看見你蹲廁所的程度我無法理解。 然後就是三樓tapas 酒吧，感覺除了調酒的帥氣小姐姐之外其他人態度都不是特別好，特別那個扎馬尾的大姐不知道是不是上一天班太累了感覺不想接待客人的樣子。

The staffs were working very hard

Excellent start with friendly staff. Nicely located in upscale Sanlitun. Can walk to the mall across the street and under it, not far from sightseeing locations, but you’ll need to take Taxi/Didi

The room was gorgeous!! And so cozy! The breakfast spread was the best I’ve experienced. And the staff went above and beyond. I even lost my phone in the taxi that dropped us off, and the staff went above and beyond to help me track down the driver and get it back. Would 100% recommend! It was also pretty close to the airport and there was shopping and food right next door.

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

frontのスタッフがあまり丁寧じゃないです。 清掃スタッフがかなり親切でした。

The room was good but there were open cans in the fridge when we arrived and the staff\'s English level was so low it was hard to communicate. Some orders we made via phone never arrived or the wrong thing got delivered. Breakfast was ok but service was not able to communicate with us due to the language barrier. I would\'ve expected English service since it\'s an international hotel.. I mean the hotel name is "intercontinental"

Our stay at the Intercontinental Beijing was absolutely wonderful. Everything was fabulous, and a big reason we decided to return was the outstanding daily service and attention from Danijel, especially in the restaurants. His professionalism and care made every meal a delight. Truly a spectacular experience all around!

sanlitun perfeito para passeios durante a noite com vários restaurantes e shoppings

地點確實很方便，酒店的職員很細心回應需求，特別喜歡他們的早餐！

Best location

Friendly staff and convenient location close to many restaurants and shopping.

Excellent start with friendly staff. Nicely located in upscale Sanlitun. Can walk to the mall across the street and under it, not far from sightseeing locations, but you’ll need to take Taxi/Didi

我每次去北京一定住在這間酒店。附近有很多不同的美食，有貴也有便宜的。方便。

Excellent place for shopping and food

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

lots of renovations around the hotel.. inconvenient

Great location

Great location, great breakfast, great gym, surprising details. Thanks

Отличный отель с отличным местоположением. Доброжелательный персонал. Чистота в номере. Прекрасный завтрак.

Night turn down service was impeccable. Choice of food at breakfast buffet with great variety. Overall good service.

地點確實很方便，酒店的職員很細心回應需求，特別喜歡他們的早餐！

碰到的職員們都非常有禮貌，酒店門口接送開門送車的職員每次都非常及時幫忙開關車門，我們走的那一天週五12.26號不到十點吧，有個職員小哥從搭電梯途中進來然後直接幫我們推行李到門口還等了五分鐘幫我們送上車，確實是比較少見的。另外客房部薛丽也超級親切熱情，還幫我們很貼心在免費的飲料區放了多一些我們比較喜歡的飲料。唯二兩個缺點：第一就是洗手間和浴室的設計非常詭異，浴室門是純花紋玻璃就算了，洗手間對著門口那一邊和對著浴室兩邊都有一道花紋玻璃，就是你上廁所的時候在浴室的人能看見你，門口要是有人開門走廊的人也能看見你蹲廁所的程度我無法理解。 然後就是三樓tapas 酒吧，感覺除了調酒的帥氣小姐姐之外其他人態度都不是特別好，特別那個扎馬尾的大姐不知道是不是上一天班太累了感覺不想接待客人的樣子。

The room was gorgeous!! And so cozy! The breakfast spread was the best I’ve experienced. And the staff went above and beyond. I even lost my phone in the taxi that dropped us off, and the staff went above and beyond to help me track down the driver and get it back. Would 100% recommend! It was also pretty close to the airport and there was shopping and food right next door.

We traveled with our 10 year old son, and a couple friends of us. We stayed at a Suite, and our friends did too. We were picked up at the airport right after coming out of our flight by the hotel person, and he went with us to get the luggage, and then to the van that transported us to the hotel. We\'ve never experienced this, because usually the person from the hotel is waiting for us outside, after we pick up the luggage. That\'s how we got started with this hotel: "Impecable Professionalism". My husband called it: "mind -boggling" and "unexpected surprise". After traveling around the world from the very best hotels in Dubai to Singapore, we are pleased to say that the service, food quality, professionalism, and beauty that we experienced in this hotel completely changed our perspective about what a 5 star hotel really should be. Additionally, they\'ve had a Michelin Star restaurant for the past few years, which lives up to its title. The chef there really cares about the guests liking the food that he cooks. Thanks to the team at the Lounge for their AMAZING service and details, thanks to the chefs, thanks to incredible housekeeping, and SPECIAL THANKS to Jeff, the Manager of this hotel, because his leadership was evident within all the staff. We also want to thank him for his details and professionalism that he displayed to us from the beginningand until the end....Simply, an Unbelievable Experience. We look forward to our return.

The service was amazing. Staff were very helpful and always on the ball. Rooms were clean and beautifully designed. The view from the rooms were incredible. Excellent gym facilities and great pool. Breakfast was delicious with many options and great variety for both health conscious and trying something new. The breakfast service manager again was always happy to help. Location is brilliant for shopping, restaurants and upmarket bars and nightlife. Cons: No sauna and steam. Reception area felt a little dated for a 5 star compared to rooms. No windows that open because it's so high up so can get a little stuffy but fine if you don't mind aircon.

The room was good but there were open cans in the fridge when we arrived and the staff\'s English level was so low it was hard to communicate. Some orders we made via phone never arrived or the wrong thing got delivered. Breakfast was ok but service was not able to communicate with us due to the language barrier. I would\'ve expected English service since it\'s an international hotel.. I mean the hotel name is "intercontinental"

Our stay at the Intercontinental Beijing was absolutely wonderful. Everything was fabulous, and a big reason we decided to return was the outstanding daily service and attention from Danijel, especially in the restaurants. His professionalism and care made every meal a delight. Truly a spectacular experience all around!