Prana Boutique Hotel Tulum
From
62 USD
a notte
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From
62 USD
a notte
Informazioni su questa struttura
Rilassati sulla spiaggia privata della struttura oppure approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi
Rilassati sulla spiaggia privata della struttura oppure approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. È possibile usufruire di una navetta dall'hotel all'aeroporto 24 ore su 24 a pagamento.
Ristorazione
Prana Boutique Hotel ospita un ristorante. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge.
Camere
Rilassati in una delle 50 camere della struttura, complete di aria condizionata e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli. I comfort includono casseforti e telefoni con chiamate urbane gratuite.
Posizione
Soggiornando in Prana Boutique Hotel a Tulum (Centro Città di Tulum), sarai a 5 minuti di auto da Gran Cenote e 6 minuti da Rovine Maya di Tulum. Questo hotel si trova a 3,4 km da Parco Nazionale di Tulum e 5,4 km da Spiaggia di Tulum.
Nelle vicinanze
Parco Dos Aguas(0.5 miglia)
Centro di Stile di Vita Hunab(0.8 miglia)
Parco del Giaguaro(0.9 miglia)
Hospital de Tulum(0.9 miglia)
Cenote Calavera(1.7 miglia)
Parco Nazionale di Tulum(1.9 miglia)
Torre di Tulum(1.9 miglia)
Passeggiata d'Arte Holistika(2 miglia)
Accesso al Parque Jaguar(2 miglia)
Belvedere del Giaguaro di Tulum(2.1 miglia)
Rovine Maya di Tulum(2.3 miglia)
Casa del Cenote(2.5 miglia)
Tempio degli Affreschi(2.5 miglia)
Tempio del Dio Discendente(2.5 miglia)
Área di Protezione della Flora e Fauna Jaguar(2.6 miglia)
Aeroporto internazionale di Tulum (TQO)(25.5 miglia)
Aeroporto Internazionale di Cancún (CUN)(73.5 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Camere non fumatori
Banco escursioni
Posizione
Calle Asteroides, entre calle escorpión y Coba Sur, MZA 59 Lote 4-1, Centro Città di Tulum, Tulum, Tulum, Quintana Roo, Messico
Parco Dos Aguas (0.5 miglia)
Centro di Stile di Vita Hunab (0.8 miglia)
Parco del Giaguaro (0.9 miglia)
Hospital de Tulum (0.9 miglia)
Cenote Calavera (1.7 miglia)
Parco Nazionale di Tulum (1.9 miglia)
Opzioni camera
6
Suite monolocale Premium
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Bagno privato
11
Camera Elite
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Bagno privato
8
Suite monolocale Deluxe
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Letto Singolo
Posti letto: 3
Aria condizionataWi-Fi (gratuito)TV
9
Camera Luxury, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
9
Camera Executive
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Prana Boutique Hotel Tulum
8.7
Ottimo
Sulla base di 496 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
In coppia
52%
Famiglia
19%
Gruppo
21%
In solitaria
7%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'hotel Prana Boutique Hotel Tulum, i viaggiatori apprezzano l'ambiente curato e ricco di vegetazione, tipico di un boutique hotel, e la posizione centrale che permette di raggiungere a piedi i negozi, inclusa la Chedraui. Questo è bilanciato da alcune particolarità nel design delle camere (assenza di porte nel bagno, finestre opache/poco illuminanti) e da un rumore occasionale proveniente dai corridoi, dagli impianti o dalla vita notturna nelle vicinanze.
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Cosa pensano gli ospiti
All'hotel Prana Boutique Hotel Tulum, i viaggiatori apprezzano l'ambiente curato e ricco di vegetazione, tipico di un boutique hotel, e la posizione centrale che permette di raggiungere a piedi i negozi, inclusa la Chedraui. Questo è bilanciato da alcune particolarità nel design delle camere (assenza di porte nel bagno, finestre opache/poco illuminanti) e da un rumore occasionale proveniente dai corridoi, dagli impianti o dalla vita notturna nelle vicinanze.
Molti ospiti lodano la cordialità e la disponibilità del personale e la pulizia generale delle camere. La colazione è spesso inclusa, ma le opzioni sono limitate e il servizio può essere lento; diversi ospiti trovano inoltre che il cibo e le bevande in loco siano troppo costosi o nella media. Le piscine e le vasche idromassaggio sul tetto sono attraenti, anche se la manutenzione e la temperatura o la pulizia dell'acqua possono essere variabili e occasionali interruzioni o tariffe rigide per gli asciugamani possono creare disagi. Ci si può aspettare una base elegante e comoda, con alcuni compromessi in termini di privacy e coerenza.
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Servizi
Gli ospiti apprezzano l'ambiente lussureggiante, la zona sul tetto con le vasche idromassaggio e la piscina principale, ma diverse recensioni menzionano la pulizia/manutenzione non sempre impeccabile della piscina e vasche fredde, occasionali interruzioni di corrente o acqua, parcheggio limitato e un ascensore a volte fuori servizio.
Recensioni degli ospiti correlate
6
Sina
25 giu 2024
·
Soggiorno di 2 notti
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 ott 2025
·
Soggiorno di 4 notti
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
hamideh
26 nov 2025
·
Soggiorno di 5 notti
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
4
Savanna
9 ott 2025
·
Soggiorno di 6 notti
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 apr 2025
·
Soggiorno di 5 notti
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Martin
24 mag 2024
·
Soggiorno di 1 notte
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
8
Novina
1 apr 2025
·
Soggiorno di 3 notti
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Leslie
7 lug 2025
·
Soggiorno di 4 notti
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
David
27 mag 2025
·
Soggiorno di 8 notti
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Franco
29 ago 2025
·
Soggiorno di 4 notti
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
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Pulizia
Camere e aree comuni sono generalmente pulite e ben tenute, con molti che sottolineano l'accuratezza delle pulizie. Alcuni problemi ricorrenti riguardano piscine sporche o poco manutenute e occasionali mancanze, come biancheria macchiata o aree pubbliche poco pulite.
Recensioni degli ospiti correlate
6
Sina
25 giu 2024
·
Soggiorno di 2 notti
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 ott 2025
·
Soggiorno di 4 notti
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
6
jennifer
18 mar 2024
·
Soggiorno di 2 notti
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
2
kimberly
5 feb 2025
·
Soggiorno di 1 notte
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
4
Savanna
9 ott 2025
·
Soggiorno di 6 notti
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 apr 2025
·
Soggiorno di 5 notti
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
6
Richard
23 apr 2025
·
Soggiorno di 5 notti
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
8
Luis
6 ott 2025
·
Soggiorno di 2 notti
La habitación muy limpia
La habitación muy limpia
10
David
27 mag 2025
·
Soggiorno di 8 notti
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
10
sandro
15 gen 2026
·
Soggiorno di 1 notte
Muy limpia!
Muy limpia!
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Camere
Le camere sono moderne e spesso spaziose, con alcune unità dotate di vasche idromassaggio private. Svantaggi ricorrenti sono i bagni aperti senza porte, finestre opache o affacciate sul corridoio che lasciano entrare luce, spazio di archiviazione limitato, letti rigidi e rumore o oscurità in alcune stanze.
Recensioni degli ospiti correlate
8
Annette
5 ott 2025
·
Soggiorno di 4 notti
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
Andrew
25 gen 2026
·
Soggiorno di 3 notti
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
6
Jose
30 set 2024
·
Soggiorno di 1 notte
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
6
Terri Pate
17 giu 2025
·
Soggiorno di 5 notti
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
6
Laura
3 mar 2024
·
Soggiorno di 7 notti
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
10
Jennifer Sugey
26 dic 2024
·
Soggiorno di 5 notti
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
8
O PAI
26 mag 2025
·
Soggiorno di 3 notti
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
8
Novina
1 apr 2025
·
Soggiorno di 3 notti
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Aracely
4 lug 2025
·
Soggiorno di 4 notti
The shower in room has no privacy
The shower in room has no privacy
8
Heather
13 apr 2024
·
Soggiorno di 8 notti
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
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Servizio
Il personale è spesso descritto come cordiale, attento e disponibile. Tuttavia, gli ospiti segnalano esperienze variabili: check-in/out lento o rigido, costi imprevisti per gli asciugamani o politiche severe, occasionali scortesi e un servizio al ristorante non sempre all'altezza.
Recensioni degli ospiti correlate
10
Enrique
18 lug 2025
·
Soggiorno di 4 notti
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
10
Jill marie
24 apr 2025
·
Soggiorno di 7 notti
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
4
Ashley
25 giu 2025
·
Soggiorno di 2 notti
Some of the staff were really rude and not accommodating
Some of the staff were really rude and not accommodating
4
ALEX
14 feb 2025
·
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
10
Kristina
1 ago 2025
·
Soggiorno di 7 notti
Staff was helpful.
Staff was helpful.
2
Francisco Javier
25 giu 2025
·
Soggiorno di 3 notti
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
2
Pedro
4 dic 2023
·
Soggiorno di 4 notti
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
6
Leslie
7 lug 2025
·
Soggiorno di 4 notti
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
jose
1 nov 2025
·
Soggiorno di 1 notte
Very good service
Very good service
8
monica
30 ago 2024
·
Soggiorno di 1 notte
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
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Posizione
Base centrale e comoda, a piedi, vicino alla Chedraui e a molti ristoranti, con facile accesso ai trasporti. Non vicino alla spiaggia e alcuni ospiti menzionano il rumore del traffico o una zona poco attraente nelle immediate vicinanze.
Recensioni degli ospiti correlate
8
Eddy
12 apr 2024
·
Soggiorno di 1 notte
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
10
Lise
3 mar 2025
·
Soggiorno di 4 notti
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
10
Farouk
23 mag 2025
·
Soggiorno di 3 notti
Absolutely beautiful property, location is too notch, walking distance to everything.
Absolutely beautiful property, location is too notch, walking distance to everything.
10
Timothy
21 nov 2024
·
Soggiorno di 6 notti
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
8
Imani
10 lug 2025
·
Soggiorno di 7 notti
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
8
Maria
22 giu 2025
·
Soggiorno di 6 notti
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
6
Ruth Elizabeth
6 apr 2025
·
Soggiorno di 7 notti
Not close to ocean
Not close to ocean
8
SANGEETA
18 mag 2024
·
Soggiorno di 3 notti
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
10
David
27 mag 2025
·
Soggiorno di 8 notti
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Luiz
13 ago 2025
·
Soggiorno di 7 notti
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
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Ristorazione
La colazione è spesso inclusa ma limitata a un solo piatto, con qualità variabile e servizio lento; bevande o piatti locali potrebbero costare a parte. Il feedback generale sul cibo è misto, da delizioso a nella media o troppo costoso.
Recensioni degli ospiti correlate
6
Francisco Javier
20 apr 2025
·
Soggiorno di 4 notti
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
10
Katie
14 gen 2026
·
Soggiorno di 2 notti
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
10
Isabel
29 ott 2025
·
Soggiorno di 4 notti
The ambiance was was very relaxing and the food in the restaurant was delicious!
The ambiance was was very relaxing and the food in the restaurant was delicious!
4
Savanna
9 ott 2025
·
Soggiorno di 6 notti
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Simon
17 gen 2025
·
Soggiorno di 2 notti
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
8
PAULA
26 set 2024
·
Soggiorno di 3 notti
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
8
Victoria
24 apr 2025
·
Soggiorno di 5 notti
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Bryan
31 gen 2025
·
Soggiorno di 2 notti
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
4
Azra
25 ago 2025
·
Soggiorno di 5 notti
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
8
Srisatish
30 dic 2024
·
Soggiorno di 2 notti
The cafe' is subpar. Transportation is very expensive.
The cafe' is subpar. Transportation is very expensive.
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8
Cecilio
8 ago 2026
·
Soggiorno di 4 notti
I’m sad for Tulum the hotel zone it’s like a ghost town a lot of hotel bar restaurants close the prana hotel close the restaurant but still offer the breakfast at near hotel and restaurant El Capitan they offer you 4 breakfast to choose i ended having pancakes but the last one went to have it at other place because I did not like it the beach has a lot o algae the beach it’s dark and smell so bad
I’m sad for Tulum the hotel zone it’s like a ghost town a lot of hotel bar restaurants close the prana hotel close the restaurant but still offer the breakfast at near hotel and restaurant El Capitan they offer you 4 breakfast to choose i ended having pancakes but the last one went to have it at other place because I did not like it the beach has a lot o algae the beach it’s dark and smell so bad
10
Boris
6 ago 2026
·
Soggiorno di 3 notti
Pas de restaurant dommage et le petit déjeuner est décevant
Pas de restaurant dommage et le petit déjeuner est décevant
10
Bradd
30 giu 2026
·
Soggiorno di 3 notti
Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!
Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!
2
Manuel
28 giu 2026
·
Soggiorno di 3 notti
No había bar, ni restaurante. El desayuno era en otro lado. Un día no hicieron la habitación.
No había bar, ni restaurante. El desayuno era en otro lado. Un día no hicieron la habitación.
10
Olivier
5 giu 2026
·
Soggiorno di 8 notti
Belle hôtel,le jardin est magnifique,petit déjeuner très copieux petit hic j’avais signalé à l’accueil de l’hôtel que ma tv ne fonctionnait pas et après 9 jours aucune intervention n’a été faite mais je recommande tout de même cette hôtel
Belle hôtel,le jardin est magnifique,petit déjeuner très copieux petit hic j’avais signalé à l’accueil de l’hôtel que ma tv ne fonctionnait pas et après 9 jours aucune intervention n’a été faite mais je recommande tout de même cette hôtel
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:30
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
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Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-11: 51.51844856278229USD
- 2026-11-12: 49.896789321750646USD
- 2026-11-13: 50.16037899710465USD
- 2026-11-14: 50.7191113542862USD
- 2026-11-15: 50.87149597288132USD
- 2026-11-16: 50.339653034687046USD
- 2026-11-17: 50.08457250901414USD
- 2026-11-18: 50.12620746637345USD
- 2026-11-19: 51.76901729947663USD
- 2026-11-20: 51.045798609336856USD
- 2026-11-21: 51.76901729947663USD
- 2026-11-22: 50.54824948400498USD
- 2026-11-23: 51.76901729947663USD
- 2026-11-24: 51.08155559114838USD
- 2026-11-25: 51.08155559114838USD
- 2026-11-26: 51.08155559114838USD
- 2026-11-27: 52.95145599175645USD
- 2026-11-28: 52.81516201497651USD
- 2026-11-29: 52.94468409166336USD
- 2026-11-30: 52.69984153200913USD
- 2026-12-01: 53.17383658889771USD
- 2026-12-02: 51.08155559114838USD
- 2026-12-03: 51.08155559114838USD
- 2026-12-04: 53.20380836091614USD
- 2026-12-05: 53.17383658889771USD
- 2026-12-06: 51.08155559114838USD
- 2026-12-07: 53.17383658889771USD
- 2026-12-08: 51.08155559114838USD
- 2026-12-09: 53.17383658889771USD
- 2026-12-10: 52.81516201497651USD
- 2026-12-11: 53.241985685600284USD
- 2026-12-12: 53.241985685600284USD
- 2026-12-13: 51.76901729947663USD
- 2026-12-14: 53.17383658889771USD
- 2026-12-15: 53.17383658889771USD
- 2026-12-16: 50.732840685981756USD
- 2026-12-17: 380.08622569296267USD
- 2026-12-18: 372.25274803610233USD
- 2026-12-19: 53.17383658889771USD
- 2026-12-20: 51.44502025131226USD
- 2026-12-21: 73.51439809039307USD
- 2026-12-22: 70.95344763339997USD
- 2026-12-23: 72.52445255574037USD
- 2026-12-24: 73.51439809039307USD
- 2026-12-25: 73.51439809039307USD
- 2026-12-26: 72.52445255574037USD
- 2026-12-27: 73.51439809039307USD
- 2026-12-28: 74.82716001815034USD
- 2026-12-29: 73.51439809039307USD
- 2026-12-30: 95.22869392023469USD
- 2026-12-31: 77.45267544041444USD
- 2027-01-01: 109.96019093031312USD
- 2027-01-02: 110.6019781543274USD
- 2027-01-03: 73.51439809039307USD
- 2027-01-04: 116.45877781029512USD
- 2027-01-05: 73.51439809039307USD
- 2027-01-06: 73.51439809039307USD
- 2027-01-07: 73.51439809039307USD
- 2027-01-08: 73.51439809039307USD
- 2027-01-09: 74.7752702282715USD
- 2027-01-10: 73.51439809039307USD
- 2027-01-11: 511.4157503443909USD
Questa struttura offre il servizio di trasferimento dall'aeroporto (potrebbero essere previsti supplementi). Per usufruirne, prima della partenza occorre comunicare alla struttura i dettagli relativi all'arrivo, utilizzando i recapiti indicati nella conferma ricevuta in seguito alla prenotazione. Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Breakage deposit: MXN 1000 per stay
A damage deposit of MXN 1000 will be collected before check-in.
A damage deposit of MXN 1000 will be collected before check-in.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un kit di pronto soccorso e un'illuminazione esterna
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Questa struttura è LGBTQ+ friendly.
- Il Wi-Fi disponibile in camera è gratuito (numero massimo di dispositivi: 2).
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Dati dell'attività
Codice di registrazione della struttura 09037623
- Navetta per l'aeroporto: 2000 MXN per veicolo (massimo 4 persone)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Camere non fumatori
Banco escursioni
Servizi
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
24-Hour Front Desk
Concierge Services
Attività
Piscina
Giardino
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Informazioni generali
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
Family room
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Internet
Wi-fi gratuito