Prana Boutique Hotel Tulum
From
US$ 55
/noite
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From
US$ 55
/noite
Sobre este alojamento
Trabalhe o bronze na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo uma piscina exterior. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.
Comodidades
Trabalhe o bronze na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo uma piscina exterior. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. O hotel disponibiliza transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Para recarregar baterias, dirija-se ao restaurante dPrana Boutique Hotel. Peça o seu cocktail favorito no bar/lounge.
Quartos
Sinta-se em casa num dos 50 quartos com ar condicionado e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e telefone com chamadas locais grátis.
Localização
Com uma estadia Prana Boutique Hotel em Tulum (Centro da Cidade de Tulum), ficará a 5 minuto(s) de carro de Gran Cenote e a 6 minuto(s) de Ruínas Maias de Tulum. Este hotel está a 3,4 km (2,1 mi) de Parque Nacional de Tulum e a 4,7 km (2,9 mi) de Playa de Aceso Libre Las Palmas.
O que há nas proximidades
Parque Dos Aguas(0.5 milhas)
Centro de Estilo de Vida Hunab(0.8 milhas)
Parque Jaguar(0.9 milhas)
Hospital de Tulum(0.9 milhas)
Cenote Calavera(1.6 milhas)
Cenote Calavera(1.7 milhas)
Parque Nacional de Tulum(1.9 milhas)
Torre de Tulum(1.9 milhas)
Caminhada de Arte Holistika(2 milhas)
Entrada do Parque Jaguar(2 milhas)
Mirante do Jaguar Tulum(2.1 milhas)
Ruínas Maias de Tulum(2.3 milhas)
Casa do Cenote(2.5 milhas)
Templo dos Afrescos(2.5 milhas)
Templo do Deus Descendente(2.5 milhas)
Aeroporto Internacional de Tulum (TQO)(25.5 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(73.5 milhas)
Localização
Calle Asteroides, entre calle escorpión y Coba Sur, MZA 59 Lote 4-1, Centro da Cidade de Tulum, Tulum, Tulum, Estado de Quintana Roo, México
Parque Dos Aguas (0.5 milhas)
Centro de Estilo de Vida Hunab (0.8 milhas)
Parque Jaguar (0.9 milhas)
Hospital de Tulum (0.9 milhas)
Cenote Calavera (1.6 milhas)
Cenote Calavera (1.7 milhas)
Opções de quartos
6
Suite-Estúdio Premium
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
8
Suite-Estúdio Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama Individual
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Televisão
11
Quarto Elite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
9
Quarto de Luxo, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
9
Quarto Executivo
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Prana Boutique Hotel Tulum
8.7
Fabuloso
Com base em 494 avaliações verificadas
Quem se hospeda aqui?
Casal
52%
Família
19%
Grupos
21%
Individual
7%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Prana Boutique Hotel Tulum, viajantes destacam um ambiente charmoso e boutique, com um jardim agradável e uma localização central que permite ir a pé a lugares como o Chedraui, mas também mencionam algumas peculiaridades no design dos quartos (sem portas no banheiro, janelas com vidro fosco/pouca luz) e ruídos ocasionais vindos dos corredores, equipamentos ou da vida noturna próxima.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Prana Boutique Hotel Tulum, viajantes destacam um ambiente charmoso e boutique, com um jardim agradável e uma localização central que permite ir a pé a lugares como o Chedraui, mas também mencionam algumas peculiaridades no design dos quartos (sem portas no banheiro, janelas com vidro fosco/pouca luz) e ruídos ocasionais vindos dos corredores, equipamentos ou da vida noturna próxima.
Muitos hóspedes elogiam a simpatia e a prestatividade da equipe e a limpeza geral dos quartos. O café da manhã costuma estar incluído, mas as opções são limitadas e o serviço pode ser lento; alguns também acham a comida e as bebidas do local caras ou de qualidade média. As piscinas e as banheiras de imersão no terraço são atrativas, embora a manutenção e a temperatura ou a limpeza da água sejam inconsistentes, e algumas interrupções no fornecimento ou cobranças rígidas por toalhas frustrem alguns hóspedes. Espere uma base estilosa e conveniente, com algumas desvantagens em relação à privacidade e à consistência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes apreciam o cenário exuberante do jardim, a área do telhado com banheiras de imersão e a piscina principal, mas várias avaliações mencionam limpeza/manutenção inconsistente da piscina e banheiras frias, interrupções ocasionais no fornecimento de energia ou água, estacionamento limitado e um elevador fora de serviço em determinados momentos.
Avaliações dos hóspedes relacionadas
6
Sina
25 de jun. de 2024
·
A estadia foi de 2 noites
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 de out. de 2025
·
A estadia foi de 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
hamideh
26 de nov. de 2025
·
A estadia foi de 5 noites
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
4
Savanna
9 de out. de 2025
·
A estadia foi de 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 de abr. de 2025
·
A estadia foi de 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Martin
24 de mai. de 2024
·
A estadia foi de 1 noite
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
8
Novina
1 de abr. de 2025
·
A estadia foi de 3 noites
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Leslie
7 de jul. de 2025
·
A estadia foi de 4 noites
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
David
27 de mai. de 2025
·
A estadia foi de 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Franco
29 de ago. de 2025
·
A estadia foi de 4 noites
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente limpos e bem conservados, com muitos destacando a limpeza impecável da equipe de limpeza. Problemas recorrentes incluem piscinas sujas ou mal conservadas e falhas ocasionais, como roupas de cama manchadas ou áreas públicas sujas.
Avaliações dos hóspedes relacionadas
6
Sina
25 de jun. de 2024
·
A estadia foi de 2 noites
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 de out. de 2025
·
A estadia foi de 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
6
jennifer
18 de mar. de 2024
·
A estadia foi de 2 noites
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
2
kimberly
5 de fev. de 2025
·
A estadia foi de 1 noite
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
4
Savanna
9 de out. de 2025
·
A estadia foi de 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 de abr. de 2025
·
A estadia foi de 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
6
Richard
23 de abr. de 2025
·
A estadia foi de 5 noites
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
8
Luis
6 de out. de 2025
·
A estadia foi de 2 noites
La habitación muy limpia
La habitación muy limpia
10
David
27 de mai. de 2025
·
A estadia foi de 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
10
sandro
15 de jan. de 2026
·
A estadia foi de 1 noite
Muy limpia!
Muy limpia!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos têm um visual moderno e costumam ser espaçosos, com algumas unidades oferecendo piscinas de imersão. As desvantagens frequentes são banheiros integrados sem portas, janelas com vidro fosco ou para o corredor que deixam entrar luz, espaço de armazenamento limitado, camas duras e ruído ou escuridão em determinados quartos.
Avaliações dos hóspedes relacionadas
8
Annette
5 de out. de 2025
·
A estadia foi de 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
Andrew
25 de jan. de 2026
·
A estadia foi de 3 noites
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
6
Jose
30 de set. de 2024
·
A estadia foi de 1 noite
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
6
Terri Pate
17 de jun. de 2025
·
A estadia foi de 5 noites
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
6
Laura
3 de mar. de 2024
·
A estadia foi de 7 noites
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
10
Jennifer Sugey
26 de dez. de 2024
·
A estadia foi de 5 noites
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
8
O PAI
26 de mai. de 2025
·
A estadia foi de 3 noites
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
8
Novina
1 de abr. de 2025
·
A estadia foi de 3 noites
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Aracely
4 de jul. de 2025
·
A estadia foi de 4 noites
The shower in room has no privacy
The shower in room has no privacy
8
Heather
13 de abr. de 2024
·
A estadia foi de 8 noites
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática, atenciosa e prestativa. No entanto, os hóspedes relatam experiências variáveis: check-in/out lento ou inflexível, cobranças inesperadas por toalhas ou políticas rigorosas, ocasionais demonstrações de grosseria e serviço inconsistente no restaurante.
Avaliações dos hóspedes relacionadas
10
Enrique
18 de jul. de 2025
·
A estadia foi de 4 noites
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
10
Jill marie
24 de abr. de 2025
·
A estadia foi de 7 noites
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
4
Ashley
25 de jun. de 2025
·
A estadia foi de 2 noites
Some of the staff were really rude and not accommodating
Some of the staff were really rude and not accommodating
4
ALEX
14 de fev. de 2025
·
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
10
Kristina
1 de ago. de 2025
·
A estadia foi de 7 noites
Staff was helpful.
Staff was helpful.
2
Francisco Javier
25 de jun. de 2025
·
A estadia foi de 3 noites
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
2
Pedro
4 de dez. de 2023
·
A estadia foi de 4 noites
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
6
Leslie
7 de jul. de 2025
·
A estadia foi de 4 noites
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
jose
1 de nov. de 2025
·
A estadia foi de 1 noite
Very good service
Very good service
8
monica
30 de ago. de 2024
·
A estadia foi de 1 noite
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central que permite ir a pé a lugares como o Chedraui e muitos restaurantes, com fácil acesso ao transporte. Não fica perto da praia e alguns hóspedes mencionam ruído da rua ou uma área pouco atraente imediatamente do lado de fora.
Avaliações dos hóspedes relacionadas
8
Eddy
12 de abr. de 2024
·
A estadia foi de 1 noite
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
10
Lise
3 de mar. de 2025
·
A estadia foi de 4 noites
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
10
Farouk
23 de mai. de 2025
·
A estadia foi de 3 noites
Absolutely beautiful property, location is too notch, walking distance to everything.
Absolutely beautiful property, location is too notch, walking distance to everything.
10
Timothy
21 de nov. de 2024
·
A estadia foi de 6 noites
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
8
Imani
10 de jul. de 2025
·
A estadia foi de 7 noites
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
8
Maria
22 de jun. de 2025
·
A estadia foi de 6 noites
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
6
Ruth Elizabeth
6 de abr. de 2025
·
A estadia foi de 7 noites
Not close to ocean
Not close to ocean
8
SANGEETA
18 de mai. de 2024
·
A estadia foi de 3 noites
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
10
David
27 de mai. de 2025
·
A estadia foi de 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Luiz
13 de ago. de 2025
·
A estadia foi de 7 noites
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã costuma estar incluído, mas limitado a um prato, com qualidade variável e serviço lento; bebidas ou pratos locais podem ter um custo extra. As avaliações gerais sobre a comida são mistas, variando de deliciosa a média ou cara.
Avaliações dos hóspedes relacionadas
6
Francisco Javier
20 de abr. de 2025
·
A estadia foi de 4 noites
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
10
Katie
14 de jan. de 2026
·
A estadia foi de 2 noites
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
10
Isabel
29 de out. de 2025
·
A estadia foi de 4 noites
The ambiance was was very relaxing and the food in the restaurant was delicious!
The ambiance was was very relaxing and the food in the restaurant was delicious!
4
Savanna
9 de out. de 2025
·
A estadia foi de 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Simon
17 de jan. de 2025
·
A estadia foi de 2 noites
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
8
PAULA
26 de set. de 2024
·
A estadia foi de 3 noites
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
8
Victoria
24 de abr. de 2025
·
A estadia foi de 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Bryan
31 de jan. de 2025
·
A estadia foi de 2 noites
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
4
Azra
25 de ago. de 2025
·
A estadia foi de 5 noites
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
8
Srisatish
30 de dez. de 2024
·
A estadia foi de 2 noites
The cafe' is subpar. Transportation is very expensive.
The cafe' is subpar. Transportation is very expensive.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Andreza
14 de jun. de 2025
·
A estadia foi de 2 noites
Incrível
Incrível
8
O PAI
26 de mai. de 2025
·
A estadia foi de 3 noites
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
10
Patricia
9 de nov. de 2024
·
A estadia foi de 2 noites
Hotel otimo, super bem localizado, atendimento excelente
Hotel otimo, super bem localizado, atendimento excelente
8
PAULA
26 de set. de 2024
·
A estadia foi de 3 noites
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
10
Yeison
15 de ago. de 2024
·
A estadia foi de 2 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
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outubro 2026
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Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 51.26263465805054USD
- 2026-09-20: 49.11057175483703USD
- 2026-09-21: 49.15758790740966USD
- 2026-09-22: 49.108890260696406USD
- 2026-09-23: 49.81584469566345USD
- 2026-09-24: 49.072725USD
- 2026-09-25: 49.81413692817688USD
- 2026-09-26: 50.23000020561218USD
- 2026-09-27: 48.556169124221796USD
- 2026-09-28: 50.46999846305847USD
- 2026-09-29: 52.0199988861084USD
- 2026-09-30: 51.79840510749816USD
- 2026-10-01: 51.79840510749816USD
- 2026-10-02: 50.46999846305847USD
- 2026-10-03: 51.834123721313475USD
- 2026-10-04: 49.11057175483703USD
- 2026-10-05: 49.11057175483703USD
- 2026-10-06: 49.81584469566345USD
- 2026-10-07: 49.11057175483703USD
- 2026-10-08: 49.81584469566345USD
- 2026-10-09: 51.79840510749816USD
- 2026-10-10: 49.11057175483703USD
- 2026-10-11: 49.11057175483703USD
- 2026-10-12: 49.81584469566345USD
- 2026-10-13: 51.79840510749816USD
- 2026-10-14: 49.11057175483703USD
- 2026-10-15: 49.11057175483703USD
- 2026-10-16: 51.79840510749816USD
- 2026-10-17: 51.79840510749816USD
- 2026-10-18: 51.79840510749816USD
- 2026-10-19: 49.11057175483703USD
- 2026-10-20: 52.58999912643432USD
- 2026-10-21: 75.33000041732788USD
- 2026-10-22: 51.84000019302368USD
- 2026-10-23: 61.168377944946286USD
- 2026-10-24: 58.80049264144897USD
- 2026-10-25: 68.70959891662598USD
- 2026-10-26: 51.84000019302368USD
- 2026-10-27: 68.05080352478026USD
- 2026-10-28: 51.84000019302368USD
- 2026-10-29: 60.372002177047726USD
- 2026-10-30: 57.75911792259216USD
- 2026-10-31: 68.70959891662598USD
- 2026-11-01: 68.70959891662598USD
- 2026-11-02: 68.70959891662598USD
- 2026-11-03: 57.82110112457275USD
- 2026-11-04: 51.84000019302368USD
- 2026-11-05: 57.82110112457275USD
- 2026-11-06: 75.33000041732788USD
- 2026-11-07: 66.04200041923522USD
- 2026-11-08: 48.6012060180664USD
- 2026-11-09: 64.82999783401489USD
- 2026-11-10: 52.58999912643432USD
- 2026-11-11: 61.873199860000604USD
- 2026-11-12: 61.53840299148559USD
- 2026-11-13: 61.53840299148559USD
- 2026-11-14: 51.84000019302368USD
- 2026-11-15: 57.82110112457275USD
- 2026-11-16: 60.32536260910034USD
- 2026-11-17: 62.477999147033685USD
- 2026-11-18: 65.32999712295532USD
- 2026-11-19: 62.59680283851623USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Breakage deposit: MXN 1000 per stay
A damage deposit of MXN 1000 will be collected before check-in.
A damage deposit of MXN 1000 will be collected before check-in.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, kit de primeiros socorros e iluminação exterior.
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Este alojamento é aberto à comunidade LGBT.
- Os quartos dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 2).
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Taxa de transporte de/para o aeroporto: 2000 MXN por veículo (ocupação máxima de 4 pessoas)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviços
Balcão de turismo
Serviços de limpeza
Cofre
Depósito de bagagem
Área designada para fumadores
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Geral
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Internet
Wi-fi gratuito