阿靈頓市政廳廣場凱悅嘉軒酒店

It is a good location near DC. The parking garage is VERY tight and parking is expensive too, though that’s understandable in the area. Overall, a nice stay.

If you have a vehicle other than a car, this place is not for you! Parking sucked! The garage is only 2 flows below the hotel and it is VERY TIGHT! I have a F150 that I had a very difficult time parking and event getting out of the garage. Will not be staying here again

Great hotel in a great area. Many restaurants within walking distance. $28 per night to park there which I get. Just wished I knew that ahead of time. Also, the parking garage is VERY narrow and small. I drove my Ford F150 there and it was tight in the garage! Overall a good place

Location is great, area has lots of dining and shopping options, close to a metro stop. Decent fitness center for a hotel. Staff are friendly and I like the layout of the rooms.

Convenient location and charging stations in the enclosed parking garage. (The spots for charging were not laid out well, in fact two can only be used unless you allow yourself to be blocked in fully by another car)

Parking is horrible! The parking is $27/day and the lot is extremely cramped. It used to be a valet garage so it's very tight. They sell more parking space than they should so people will park right in front of your car and block you in. The front desk does try to get them to move if you report it. Takes an 18 point to turn to get out when these cars park right in front of you. Room was clean and a comfortable temperature. Pull out couch is extremely uncomfortable. We gave my parents the bed and we slept on the floor since it was better than the pull out. Breakfast was OK, fairly standard with other hotels. Probably would not book again if I had a vehicle to park. Won't rely on the pull out being a second bed either.

There was not a microwave in the room. No toothpaste in the bathroom.

We had a great stay here at the Hyatt Place Arlington/Courthouse Plaza. It’s a very nice, clean hotel in a great location, conveniently right near a lot of restaurants and shopping. A parking garage is available right near where you walk into the hotel, which is very convenient as you can go in/out with your car as you please. The only down side I would say about this hotel is they could use more elevators. There are only two and you can be waiting for awhile or have to ride for awhile before getting where you need to go. Other than that, we had no issues with this hotel at all. Would definitely recommend!

Good quality, clean property. Breakfast was great with lots of options. Local restaurants were good. 2 Pelotons in exercise room along with a lot of free weights. Room was clean and quality. Close to metro station.

Only complaint I have was the parking garage. I paid for parking and when I came back there wasn’t any place for us to park my car.

Wonderful hotel, very clean, friendly staff and a great location to get in and out of DC

Family trip . Our room was not clean when we arrived. Food residuals on the carpet and sofa. The tables were dusty. Bedsides that, the service, property and area were really good.

Dirty grout in bathroom

Cleaners did not vacuum the room

Very clean, excellent location and neighborhood. So convenient to Metro. A lot of variety at free breakfast in the morning. Would definitely stay here again!

I had my wedding party stay there. We heard multiple complaints from our guests regarding the front desk staff (just one of them) being very rude to them. We had a cockroach in our room also. One of the curtain blinds didn't work either...so much for sleeping in. We had to call multiple times the hotel and they rarely answer. The kitchen staff were so nice tho. They were always checking on us during breakfast.

The room could have been cleaner. There was hair on the bed and in the bathroom.

I was nervous at first for the parking because of the reviews but I did not have any problems parking. I have a Honda Pilot and got in fine. I got there about 3:30 and found a parking spot, checked right in no line. The hallways smelled really nice and clean. My room was spotless. The only about the room was my bathroom door did not lock. Hotel was updated and very nice. We were on the 5th floor and had a great view of the city. ALL hotel staff was very nice and helpful. I'm glad they offer a full size breakfast with lots of fruit. The hotel and area felt very safe you had to use your room key to go on the elevators and go on the stairwells to open any door. There are several shopping areas and restaurants walkable from hotel. We walked to the CVS to buy some sunscreen and then walked to The Cheesecake Factory for dinner. There was a little shopping center on the way back we stopped at Barnes and Nobles, Sephora, they had a Pottery Barn. Would definitely stay again.

Clean room and very secure building. Definitely recommend. I will stay a Hyatt more often.

The property was clean and attractive in nature. Nestled in a quaint, walkable area, there was access to several food and shopping establishments. The staff was very friendly and accommodating. I would highly recommend this hotel and would definitely stay here again!

This is a very comfortable hotel. The rooms are spacious and well appointed, the bed very comfortable. The only thing I found was that the air conditioner was very loud and kept me awake. I switched it off the second night and was fine.

Hi everything was perfect excludşng the shower pressure. It is very low in all rooms. I hope hotel can fix it.

My only complaint, which is a pretty big deal to me, was the water pressure was abysmal and only just warm when turned all the way hot. For nearly $500 fit the night I couldn’t get a decent shower….

The air conditioner is very loud. The water pressure is terrible

Location is great, area has lots of dining and shopping options, close to a metro stop. Decent fitness center for a hotel. Staff are friendly and I like the layout of the rooms.

The additional bed needs to be replaced.

Check in people were very nice and most helpful. The only negative is, the showers are low flow and leave must to be desired. I did not use any less water and it took much longer to take a shower!

Very nice, clean, up to date. Only thing we didn’t like were the sliding glass doors to the bathroom. There’s plenty of space for a real door. I love my family, but we don’t need to hear each other’s every bodily function!

Room was larger than expected. Great separated couch area. Great bathroom.

Liked the corner room with with the so many tall windows. Liked the modern look and feel.

Requested extra towels and it took two requests to get them. Requested an extra blanket for our kids sleeping on the sofa bed and it never did arrive. No pool was also a negative for us.

Water pipes made noise after turning on the sink and toilet. Front desk personnel should know when to put people on hold instead of being on the phone for 15 mins while people are waiting to check in or ask a simple question.

They had available rooms, but because I had booked on Expedia they would not let me check in early and I sat in the lobby for seven hours, waiting until the afternoon to check in even though they had rooms

Ruth, who greeted us when we checked-in, was AMAZING! She answered all of our questions, got us to our room a little early and was just pleasant to talk with. She knows what great customer service is.

I just arrived late and they have sold my room. After 45 -minutes of arragements I have to take a lift 25 minutes away to another hotel and 25 min back tomorrow. I had arrived today at 1:00 pm and checked my bags. And they sold my room Before I got back. Completly dissatisfied

Joy at the front desk was phenomenal. Thank you!

The front desk was too busy on her cell to check me in. Then she gave me the wrong number room on the 7th floor. When I came back down her cell kept her busy while someone else fixed the problem. Great location with zero service. Nice gym though.

The staff was excellent, friendly and welcoming. The hotel was nice and comfortable. It was convenient to the metro. Great breakfast too! This will definitely be my new hotel to stay in on my DC troops.

I want to give special recognition to the staff at your hotel. In particular, I would like to thank Chef Lonnie who offered to and then prepared an early breakfast for me and my daughter because we had an early flight. Lonnie, as well as the desk staff, dining staff, and housekeeping staff made our stay very pleasant. Thank you!

Great staff.... very busy at breakfast and ran out of cutlery, glasses/bowls for this time and had to ask every day. but nice place!! I would for sure recommend it. and loved it was walking to cvs and food and the metro.

Excellent hotel choice! It was so nice to walk to the Court House metro station for easy access to all DC attractions. Highly recommend!

Great place to stay on our visit to DC. Very close to Court House metro station and downtown!

Love this place, cannot beat the location. So many good eating options within walking distance. You can take orange metro in 3 minutes walking too. There is a 24-hour CVS only a few blocks away. Staff is very friendly, breakfast is included and has good selection. Room of nice and we got plenty of towels and supplies. My only little complaint is the narrow parking spot as we have a minivan. But I will definitely recommend it to other friends.

Everything was great, location was within walking distance to metro and other places around DC

Excellent establishment - close to the Metro.

Great location and nice staff.

Facility was quite, not too busy and located close enough to DC without the DC traffic.

An excellent location if you have business in the Courthouse area.

Comfortable stay, great price, close to many restaurants as well.

Excellent all around, staff are super friendly, property is clean with a comfy lobby and nice gym equipment. Perfect place for access to transportation and restaurants right outside the National Mall area.

Bad information at check in. The breakfast employee removed the food earlier. At check in they said breakfast from 6:30 am to 10:00 am. On Monday, May 27, the employee removed the food at 9:30 am, claiming that it was a different time.

Breakfast options very very limited.

Super convenient to Metro. Wonderful breakfast. Staff was friendly & helpful.

Great hotel in a great location. Very clean and quiet. Breakfast was very nice.

Hotel was beautiful, clean, and conveniently located. Amenities were great and the room was very spacious. Only complaint was the lobby bar. While advertised as a convenient option with a menu of bar foods, it seemed more like an after thought. The burger and fries and pizza were fine but the Caesar salad was a prepackaged kit I could get at a grocery store. The drinks left a lot to be desired. I had to purchase a separate bottle of lemonade to pair with a rocks glass of gin as the bar didn't have any mixers. The liquor offered seemed to be an after thought as well as the front desk staff doubling as bartenders didn't know which alcohol was which. Not sure if it was the particular staff working or the standard procedure, but they didn't seem to know how ordering drinks other than beer or wine worked. Again, very happy with all other aspects of our stay and will stay here again.

The staff went above and beyond being helpful. The breakfast was delicious and the bacon cooked just right.

The property and service were both fine. The room was kept clean by the staff. The breakfast was cold every morning. Cold eggs is not the best start to the day.

Free Breakfast was very good and a good variety, Room was clean and comfortable, although the HVAC unit was rather loud.

Loved the breakfast every morning and the bar in the evening, after a day of touring around it was great to come back for a drink in the lobby before dinner. The bartender Rachelle was fabulous, we loved her, she was very personable. The facility itself was lovely and very clean.

Breakfast was average, desk staff helpful, dining staff not helpful, air vent in room not working.