Name: Oaks Melbourne Southbank Suites
Address: 57 - 61 City Road Southbank, Melbourne, Victoria, Australia, Melbourne, Victoria, Australia
Rating: 8.25

Guest reviews

8.3

Very good

Based on 2,840 verified reviews

Who stays here?

Business

16%

Couple

34%

Family

29%

Group

16%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Oaks Melbourne Southbank Suites, travelers praise the central Southbank location and apartment-style rooms with kitchens and laundry, along with consistently friendly, efficient front-desk service, while noting recurring maintenance issues and inconsistent in-room climate control and Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Carole

3 weeks ago

·

Stayed 1 night

The room was clean and functional. The location was great. Staff were great. I needed help with the air conditioning which was very prompt, but it turns out the air conditioner was useless anyway. They need new carpet in the entry. It was very stained. Otherwise everything was good.

8

Robert

Feb 21, 2026

·

Stayed 2 nights

Clean and cosy

10

Yau Sheung

Feb 17, 2026

·

Stayed 4 nights

efficient staff

6

Isabel

Dec 31, 2025

·

Stayed 4 nights

Staff courteous and late check in accommodated. 2 bedroom room poorly designed. Each queen bed had only one bedside table. No shelves or dresser in bedroom. Bathrooms very small. Kitchen had no prep area on counter. Seating was a small two seater sofa plus 4 flimsy dining chairs. Dishwasher did not drain. Coffee maker leaked water, extractor fam did not work The apartment was reasonably clean and washer dryer in good condition. Fridge next to external door need the door to open the other way. Dry difficult to access fridge. In short the interior layout and design was very poor but beds were clean and comfortable. Would not stay again.

8

Lindsey

Dec 28, 2025

·

Stayed 7 nights

Great location and the apartment was exactly what I was hoping for. Staff at check in/check out were very good. Bonus that there is onsite parking. Amenities in the apartment were ok - amazing washer & dryer but I found cooking equipment limited e.g. one huge saucepan and a deep frying pan only so this pretty much dictated what I could prepare.

57 - 61 City Road Southbank, Melbourne, Victoria, Australia

Location

Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 15-minute walk of Crown Casino and Collins Street. This aparthotel is 0.7 mi (1.1 km) from Bourke Street Mall and 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre.

Eureka Tower(0.1 miles)

Melbourne Skydeck(0.1 miles)

Southbank Promenade(0.2 miles)

Hamer Hall(0.2 miles)

Melbourne Arts Centre(0.3 miles)

Fed Square(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available onsite for a fee of AUD 45 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

Breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and serving hours are not provided.

No pets are allowed at the property. Service animals are exempt from this policy.

Check-in is from 14:00, and check-out is until 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and pool access features are not provided.

The property is located in Southbank, Melbourne, within a 15-minute walk of Crown Casino and the Melbourne Convention and Exhibition Centre. It is approximately 0.2 km from Eureka Tower and Melbourne Skydeck, and 0.6 km from SEA LIFE Melbourne.

Children up to the age of 12 years can stay for free when occupying the parent or guardian's room, using existing bedding.

Cribs (infant beds) are available for a fee of AUD 20 per night, and rollaway beds are available for AUD 65 per night. Advance request or confirmation is required for these items.

Oaks Melbourne Southbank Suites

Amenities

Property description

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