Name: City Express by Marriott Rosarito
Address: CARR. LIBRE TIJUANA ENSENADA 362, COL.REFORMA, Parcelas, Playas de Rosarito, Rosarito, Baja California, Mexico, Tijuana (and vicinity), Baja California, MX
Price range: US$100–US$111 per night
Rating: 7.55

What guests think

City Express by Marriott Rosarito earns consistent praise for its convenient plaza setting and generally welcoming staff, but reviews vary on overall experience, citing uneven room comfort, amenities, and breakfast quality.

Reports include check-in delays, reservation or room assignment errors, and slow follow-up on maintenance requests. Rooms are described as basic, with sealed windows, occasional noise from hallways or nearby venues, and missing amenities such as refrigerators or in-room phones. Cleanliness ranges from spotless stays to strong odors, stains, and maintenance issues, and facilities like the pool, gym, elevators, and shared parking receive mixed feedback. Expect a practical, convenience-focused stay over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a heated pool and small gym, but guests report mixed upkeep (dirty pool, broken treadmill) and occasional elevator outages. Shared plaza parking is convenient with validation yet can be crowded; security presence is noted.

Related guest reviews

10

Claudia

5 Oct 2023

·

Stayed 1 night

Easy check in. Central location and in a well traveled area. Hotel rooms were good shape and breakfast was fine. One elevator was down but that was the only issue.

6

Jose

12 Sept 2025

·

Stayed 3 nights

The swimming pool was completely duty; the color of the water was green. I did complain and it condition improved. Upon arrival they did not provide anything written about what the hotel should be providing me to make my stay placente. The room was in did not have phone to call not even the front desk. The continental breakfast was a disastrous experience. There is more but I stop here.

10

Jamal

14 Oct 2025

·

Stayed 3 nights

The room was very clean and kept clean by the staff the facilities were well maintained the gym,pool,and the internet area. The breakfast was really nice each morning!

10

Rob

22 Nov 2024

·

Stayed 1 night

The place had all amenities one needs. The room was spacious enough, breakfast was included with the stay, and checkout is at an amazing 1PM! It's located in a very busy plaza so parking was a bit challenging, but the bonus is that there's plenty to do in the area after you're settled into the room. They validate the parking as well so no need to pay out of pocket for that.

8

Julio A.

20 May 2024

·

Stayed 1 night

Parking lot is an issue due to other vehicles park there from shops across the street so guests can’t find parking spots.

10

Vanessa

23 Sept 2023

·

Stayed 2 nights

Loved the location and felt safe. Disliked that there was only 1 elevator working during entire stay.

10

joshua

6 Sept 2025

·

Stayed 2 nights

Rooms were clean. Bed was comfortable. No refrigerator or closet. Small plaza area w/ gym, Walmart and other stores. Staff was friendly and nice. Pool area was clean, water was heated and pool area was clean. Would stay here again.

6

Carlos

7 Aug 2023

·

Stayed 1 night

I have stayed here for years unfortunately this time the pool was filthy.

4

Flor olivia ortegon

20 Jun 2022

·

Stayed 1 night

PESIMO SERVICIO, LLEGAMOS HACER EL CHECK IN Y NOS DIJERON QUE NO HABIA HABITACIONES DISPONIBLES QUE REGRESARAMOS MAS NOCHE, LLEGAMOS A LAS 8 DE LA NOCHE Y TODAVIA NOS HICIERON ESPERAR MEDIA HORA, LA ALBERCA MUY SUCIA.

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8

Francisco Roman

23 Jul 2025

·

Stayed 3 nights

La caminadora del Gym no sirve y tiene así varios días. La reporte y solo confirmaron que efectivamente estaba dañada.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping feedback is inconsistent: while many highlight very clean rooms, others report strong sewage or musty odors, stained linens, dusty floors, and maintenance-related grime.

Related guest reviews

4

Linda

10 Mar 2025

·

Stayed 2 nights

The closest to the soccer field for a weekend tournament. The hotel room is small. The floor in the room is gross. The room we stayed in smelled like poo poo 24/7 - bad sewage water. Water comes out of the side of the toilet when we flush.

10

Cynthia

25 Jan 2025

·

Stayed 1 night

Clean and quiet. Staff was very friendly and helpful.

6

Elvira

21 Aug 2024

·

Stayed 1 night

The smell in the hotel is horrible .

6

Lorena

11 Feb 2023

·

Stayed 1 night

The pillow I slept with had blood stain……

10

Rudy

23 Apr 2025

·

Stayed 1 night

Very clean rooms

2

Martin

30 Jul 2024

·

Stayed 1 night

Overall, the place was nice and location was convenient, unfortunately the facilities conditions where not as expected, we stay in room 621 on the 6th floor and due to all bookings where full capacity we didn’t had other options, we had a check-in time at 3pm (room wasn’t ready until 4:30pm) 1hour late, also the room smell as rooted water so bad! No solution was provided. Return to this location has been reconsidered just because the location, but don’t recommend just cause the sanitation of the rooms poor, i still have penetration on some of my clothes. Hope next time conditions are more in favor!

8

Marilyn June

15 Mar 2023

·

Stayed 1 night

Room was not clean. Bed runner was tossed onto a chair. Open bar of soap in bathroom. Strands of hair evident in bathroom

10

Max

15 Apr 2023

·

Stayed 2 nights

Excellent staff and very clean.

6

Alejandro

10 Feb 2025

·

Stayed 1 night

The rooms were not clean, the staff was not friendly

4

Sara

10 Sept 2025

·

Stayed 1 night

Hotel had water coming out from ac and there was mold in the corner wall. Hotel charged me after double prepaying for the hotel. It’s a mess to request a refund.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and functional, but many report non-working A/C or heat, sealed windows and weak ventilation; some note hallway or nightlife noise and missing amenities like refrigerators or in-room phones. Wi-Fi reliability is uneven.

Related guest reviews

4

Joel

1 Jan 2024

·

Stayed 2 nights

first room had a horrible small that I had to request for a room change. second room the ac and heather never worked...it was a 2 cold nights.

8

Jose

29 Sept 2024

·

Stayed 1 night

It was too noisy around the hallway near my room, this was around 11:00 PM

10

Silvia

27 Jul 2025

·

Stayed 2 nights

We stayed two nights and the room was very comfortable and the darkening shades were a plus. The breakfast was delicious with variety. Very helpful and friendly staff.

8

Jose m

9 Aug 2025

·

Stayed 2 nights

Podría ser muy útil un pequeño refrigerador el internet no era bueno pero todo lo demás era bueno gracias

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4

Jovana

22 May 2023

·

Stayed 2 nights

Ac not working, you can’t open windows at all no air flow, no ventilation in restroom or room in general

6

alex

16 Feb 2023

·

Stayed 1 night

Room was missing items from pictures on website such as couch and mini fridge area section. Wi-Fi did not work. Liked the safety feature on elevator requiring room to operate and also liked that it was located near shopping center.

10

joshua

6 Sept 2025

·

Stayed 2 nights

Rooms were clean. Bed was comfortable. No refrigerator or closet. Small plaza area w/ gym, Walmart and other stores. Staff was friendly and nice. Pool area was clean, water was heated and pool area was clean. Would stay here again.

8

Minelia

8 Jun 2024

·

Stayed 1 night

The room and hotel were pretty good in general. What we didn’t like is that the toilet clogged and they took forever to go fix it. Also, there’s no phone in the rooms and when you call from your own phone they never answer.

6

Salvador

29 Oct 2025

·

Stayed 1 night

The hotel is very clean abd the stop very professional. We were in the second floor we didn't sleep good because it was a lot of noice. Next time we are going to ask for the fourth floor.

2

JAMES

1 Jul 2024

·

Told the manager the air conditioning didn’t work in my room. They did nothing. Stay in a better hotel down the strip.

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AI-generated summary based on recent guest reviews

Service

Guests frequently praise friendly, helpful staff, but recurring issues include long or understaffed check-ins, reservation or room-assignment errors, limited information sharing, and slow or missed maintenance responses.

Related guest reviews

10

Raul

23 Feb 2025

·

Stayed 1 night

The service was great, checking was fast and smooth.

6

miriam

20 Feb 2023

·

Stayed 2 nights

Lack of staff, toilettes and bed was bumpy which made us not have a good rest, only 1 Reception and had to walk me because no keys to give To customer, The Hotel have a good area But poor management

4

Ruben M

29 May 2024

·

Stayed 1 night

Was ok one night on our way to Valle de Guadalupe, slow check in took about 20-30 min to check in big line with only one front desk employee and about 6-7 guest to check in

4

Javier

11 Jul 2023

·

Stayed 1 night

Tarde una hora para registrarme, no tenían sistema ni personal, menos mal entre, mucha gente la regresaron por no tener sistema. Lo más triste es que estaban actualizando sistema en sábado, creo cuando mas gente hay…

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6

Paola

10 Sept 2025

·

Stayed 1 night

Los empleados no estaban bien informados y no tenían la habitación que reservamos a través de la app

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2

Jovana

20 May 2024

·

Stayed 1 night

This trip was very uncomfortable because the room I was assigned to had already people staying in the room. I booked the room ahead of time, came to reception, checked in, they gave me the room number and the key. Once I came to the room there was a women just finished showering, drying her hair. I am sure the women felt unsafe because someone (me) just tried to go in her room at night and she was probably uncomfortable as I was. I went back to the reception and all it was said sorry we don’t know how that happen, here new room number is …. AC was not working ( not the first time) in the new room and these rooms don’t have windows to open for fresh air or just air to circulate. All night I had hard time breathing. I stayed at this place multiple times because it is convenient for me, but they have to do something about their AC and room assignments because if they make mistakes like those, someone can walk in the room steal something from the room and leave without anyone knowing.

8

angelica

5 Mar 2024

·

Stayed 1 night

We have a problem with the air conditioning not working , and we called to front desk to report it . They said will send someone to fix it , but they never came .

8

Janet

2 Aug 2025

·

Stayed 1 night

Walking distance to Walmart. There is plenty of restaurants to choose from. What I don’t like about the hotel is that staff doesn’t give information about what time is checkout, time of continental breakfast. Also I was asking for early check like an hour earlier, receptionist told me no early check in. I told her that few weeks ago I came and the young lady that was in the front desk kindly let us check in a hour earlier.

10

Jose

20 Oct 2024

·

Stayed 1 night

Staff was very attentive, it only took about 3 minutes to check in.

4

Sara

10 Sept 2025

·

Stayed 1 night

Hotel had water coming out from ac and there was mold in the corner wall. Hotel charged me after double prepaying for the hotel. It’s a mess to request a refund.

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Location

Set within a shopping plaza, the hotel is convenient and feels safe for many, with numerous restaurants and stores within walking distance. The beach and tourist strip are better reached by a short drive than an easy walk.

Related guest reviews

10

Rob

22 Nov 2024

·

Stayed 1 night

The place had all amenities one needs. The room was spacious enough, breakfast was included with the stay, and checkout is at an amazing 1PM! It's located in a very busy plaza so parking was a bit challenging, but the bonus is that there's plenty to do in the area after you're settled into the room. They validate the parking as well so no need to pay out of pocket for that.

10

jaime

16 Mar 2025

·

Stayed 1 night

Great place, walking distance to lots of places to eat

10

Vivian

21 Sept 2025

·

Stayed 2 nights

Great experience. Hotel is clean and staff was friendly. A plus that there’s so much for everyone to do in the same center. From coffee shops to restaurants to kids jumping place with arcade.

10

Irene

15 Jun 2025

·

Stayed 1 night

Excellent location

10

Yesenia

7 Oct 2024

·

Stayed 2 nights

Excellent location and varety of dining to chose from.

10

CHERYL

12 Feb 2023

·

Stayed 1 night

The hotel is in the parking lot of a busy shopping area. It is convenient to many shops and restaurants. The hotel is clean and well maintained. The employees were helpful and welcoming.

10

Hugo

23 Sept 2025

·

Stayed 1 night

Me gusta su ubicación

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10

Manuel

29 Oct 2024

·

Stayed 1 night

Excellent place, quite recent installations, well kept, friendly staff and smiley/respectful security guards, ample parking, hotel is part of an outdoor mall so everything is near walking distance.

10

jaime

3 Mar 2025

·

Stayed 2 nights

Great location, walking distance to many stores

8

Carmen

1 Oct 2024

·

Stayed 1 night

Newer, nice clean hotel with a modern feel. I felt safe and comfortable. I enjoyed walking to the restaurants and various shopping stores. I didn't like that the beach is not close but it's only a 1 mile walk or drive. Tourist strip of Rosarito is about 3 miles away.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often considered tasty with decent options, and 24/7 coffee is appreciated. Complaints mention limited variety, items running out or not replenished, crowding on busy mornings, and uneven quality or service.

Related guest reviews

6

Mauricio

11 Dec 2022

·

Stayed 2 nights

need better breakfast variety, same food 2 days

6

Heriberto

28 Feb 2026

·

Stayed 1 night

The staff was very curteous and helpful. The basic amenities need to get looked at. The a/c either needs to get maintenanced, repaired or looked at, took very long to cool and still it was warmer than i would have hoped. The toilet seat was undersized and loose, Breakfast was presentable but the quality was not good. Everything was as expected though. The staff would be the only reason I'd return.

6

Jose

12 Sept 2025

·

Stayed 3 nights

The swimming pool was completely duty; the color of the water was green. I did complain and it condition improved. Upon arrival they did not provide anything written about what the hotel should be providing me to make my stay placente. The room was in did not have phone to call not even the front desk. The continental breakfast was a disastrous experience. There is more but I stop here.

10

Jamal

14 Oct 2025

·

Stayed 3 nights

The room was very clean and kept clean by the staff the facilities were well maintained the gym,pool,and the internet area. The breakfast was really nice each morning!

10

Yvette

12 Apr 2025

·

Stayed 1 night

Clean hotel, great location. Friendly, English speaking, staff. Great breakfast. 24/7 coffee machine!!!

4

Leda

17 Oct 2023

·

Stayed 1 night

Not breakfast when we went to get something everything was gone

10

Silvia

27 Jul 2025

·

Stayed 2 nights

We stayed two nights and the room was very comfortable and the darkening shades were a plus. The breakfast was delicious with variety. Very helpful and friendly staff.

4

Baljinder

26 Sept 2023

·

Stayed 3 nights

The property is located very centrally lot of shopping in the restaurant at the doorstep. Property is mismanagement there was a sewer kind of smell when we checked in we did complain and they did offer us another room we went to the other room and it was smelling too but little less breakfast is lousy sometime they have cereal but no balls for the cereals breakfast is open till 10:30 but they ran out of all that stuff by 8:30. Like 10:15 they start removing whatever is left. Rooms are pretty spacious but nothing much in there they don't even have a refrigerator we stayed there for three night and they never refill the coffee supplies. The rooms are not insulated you can hear the people in the next room very clearly in your own room

8

Rodolfo

20 Feb 2024

·

Stayed 3 nights

Todo bien, solo un detalle Me quede tres noches Y EL DESAYUNO FUE LO MISMO LOS TRES DIAS, HUEVO REVUELTO, FRIJOLES LICUADOS, SALSA SIN SAL, LA CAFETERA NO TRABAJABA APROPIADAMENTE.. LOS PLATOS Y VASOS, SUPER CHICOS,, DEJAN MUCHO QUE DESEAR EN EL DESAYUNO HONESTAMENTE!!!!

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10

Oscar

4 Nov 2025

·

Stayed 3 nights

It happened to have a large convention crowd so we had to go elsewhere to eat several mornings in a row!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$92
March	US$94
April	US$93
May	US$113
June	US$107
July	US$117
August	US$160
September	US$94
October	US$90
November	US$93
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $111	17 $103	18 $100	19 $100
20 $100	21 $103	22 $103	23 $103	24 $103	25 $103	26 $103
27 $103	28 $103	29 $103	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $103	3 $103
4 $103	5 $103	6 $103	7 $103	8 $103	9 $103	10 $103
11 $103	12 $103	13 $103	14 $103	15 $103	16 $103	17 $103
18 $103	19 $103	20 $106	21 $103	22 $103	23 $103	24 $103
25 $103	26 $103	27 $103	28 $103	29 $103	30 $103	31 $103

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa Bed

Room, 2 Double Beds

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

FAQs about City Express by Marriott Rosarito

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