Name: Holiday Inn Frankfurt Airport by IHG
Address: Bessie-Coleman-Strasse 16, Frankfurt Airport Area, Frankfurt, Hessen, Germany, Frankfurt, Darmstadt Government District, DE
Price range: $82–$326 per night
Rating: 8.33

What guests think

At Holiday Inn Frankfurt Airport by IHG, travellers consistently praise the convenient location near Terminal 2 and Gateway Gardens station, quiet modern rooms with comfortable beds, and friendly staff, while noting recurring issues around airport transport, check-in, and climate control.

Breakfast is frequently praised, while the restaurant’s limited opening hours, occasionally slow service, and higher prices draw mixed feedback. Most guests find the property clean, though a number report stained carpets or housekeeping misses such as hairs or mold. Overall, expect a modern, convenient stop for an airport layover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities include a bar and restaurant; parking is paid and can be pricey or limited. Airport shuttle service is limited, sometimes paid, or recently discontinued, leading to confusion.

Related guest reviews

8

Gildardo

Aug 5, 2023

·

Stayed 7 nights

Pay for parking??????

8

Uwe

Jan 12, 2025

·

Stayed 1 night

Waren mit Hund über Sylvester da. Gute Entscheidung. Hotel ist prima. Das Personal nett und das Frühstück toll. Die Umgebung ist natürlich durch die direkte Flughafennähe entsprechend. Aber das war ja klar. Es gibt leider wenig Parkplätze im Haus.

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8

Angelique

Sep 23, 2025

·

Stayed 1 night

Because there is no free parking, and it was BY THE HOUR, not by the day, we returned our rental car early. I asked the staff on how to use the public transportation. They tried really hard. But with limited English, and my very limited German, there were things left unsaid that should have been said. Such as the name of the station where we were located. We spent 11 euros each to go just one stop! When we came back to the hotel, there I saw a sign with more info regarding the train. WBU did the staff not show me this sign? Oh and they had no caffeinated coffee to give us in our room, tho they offered us to come downstairs for a free coffee

10

Kenny

Aug 8, 2023

·

Stayed 1 night

This hotel is a fine choice if you need to be close to the Frankfurt airport. The room was sparsely furnished, but it had a comfortable bed, and a very nice shower. The breakfast was good, too. What's more, there's a shuttle bus that takes you to the airport for a small fee.

10

Robert

Sep 12, 2023

·

Stayed 1 night

Super amazing place to stay. Great room, great restaurant, professional staff. The checkin desk was busy and had a 20 min line for most of the late afternoon into early evening. After that, things went very well. Shuttle bus to airport in the morning was full, and will only drop off at Term 1.

4

Alan

Jan 7, 2025

·

Stayed 1 night

There was nothing wrong with the hotel, but I have rated it down significantly because of difficulties with the advertised airport shuttle service. We book many months ago and stayed 4 weeks prior (early Dec) with no problems. One of the attractions was the shuttle service as it's too far and difficult to walk. This time, after a long day's travel we arrived at airport late at night and waited at the designated shuttle stop. After 30 minutes we asked other shuttle drivers when the bus was coming and were told that the shuttle was discontinued on 1 Jan 2025. There was nothing to indicate this on the shuttle signage and we were never advised by either the Hitel or Hotels.com. Getting a taxi at the airport is difficult when it's busy, and we were significantly delayed. The hotel check-in staff was sympathetic, and provided a room upgrade to sooth our anger, but nevertheless couldn't offer any satisfactory reasons why we weren't notified. Sure others have been similarly affected since 1 Jan, but customers were not notified. The hotel and Booking agents need to update there information regarding the shuttle.

6

Lilia

Jun 26, 2023

·

Stayed 1 night

The hotel is close to the airport but difficult to reach (the walk is dangerous - not recommended to people with luggage and children). We were sent to a shuttle stop for the 'Holiday Inn' pickup (the sign clearly had 'Holiday Inn'). There were 5 people waiting, but the shuttle did not come. We rang them up but it look us 40 minutes to get in touch with someone at reception. We were told to take an airport bus and go to a different terminal and wait for a different shuttle (apparently the original stop was for the wrong Holiday Inn). How can people guess this? Reception has long queues and there is no information desk. There is no point in ringing them up because they don't answer the phone. This means that if you need anything at all (like trying to book and pay for the shuttle bus back to the airport), you always need to join the long line with people checking-in. If one is tired after a long trip, this experience is particularly painful. In summary, the service is *extremely* poor. Fortunately, the room was nice and clean.

10

Daniel

May 23, 2024

·

Stayed 1 night

Close to airport. Easy checkin. Shuttle service could be better. Long lunch break. 3-4 hours. Restaurant ok.

10

Derek

Feb 11, 2023

·

Stayed 1 night

Two minutes from Terminal 2 at Airport, although shuttle only runs from Terminal 1. Came in late and missed last shuttle. Hotel itself is great though. Everything it needed to be plus great breakfast. All staff were friendly and helpful . 25 euro to park is kind of expensive.

10

Simone

Nov 4, 2023

·

Stayed 1 night

Great hotel, but shuttle bus is on break from 12 to 16.00 and only free from Airport to hotel. Everything else is great! Will stay there again.

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Cleanliness

Generally clean overall, but cleanliness is inconsistent: several guests report stained or dirty carpets, hairs, mold, or missed housekeeping details.

Related guest reviews

8

Odile

Aug 10, 2025

·

Stayed 1 night

Petite chambre, propre mais moquette sale. Très pratique pour aller au terminal 2. Assez bon petit déjeuner !

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8

Jon

Aug 16, 2024

·

Stayed 1 night

Carpets in hallways and room were very dirty.

8

Ivan

Feb 4, 2023

·

Stayed 2 nights

We were there for three days and my coffee service in the room was never replenished. Trash was not emptied one day. There was mold in the bathroom. Great location and an excellent breakfast.

8

Katja

Jul 25, 2023

·

Stayed 1 night

Very good option for airport travelers. The hotel shuttle is convenient. Our room was quiet and inviting with great amenities. A few negatives: The bath didn’t seem to have been cleaned too well (floor), but was clean besides; check-in took a long time with quite a line forming with people stepping off the shuttle. The front desk staff was nice and efficient, but reception overall seemed understaffed to deal with us quickly. Very nice lobby area- would stay again.

10

Markus

Aug 12, 2025

·

Stayed 1 night

Bis auf das veraltete Zimmer mit einem noch älteren Teppichboden war alles gut.

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6

Nadine

Sep 7, 2025

·

Stayed 1 night

Wir haben das Holiday Inn gerne vor und nach Langstrecken Flügen gebucht. Das Personal war freundlich und hilfsbereit. Die Sauberkeit im Hotelzimmer war nicht vorhanden, überall lagen lange schwarze Haare auf den Schränken, auf dem Kissen, auf dem Bett generell. Im Waschbecken waren auch schwarze Haare. Ich selber bin blond, also waren es keine von mir. Die Bettdecke war nicht sauber, es waren überall schwarze Flecken und Streifen auf der Decke, kleine schwarze Brocken lagen auf der Decke und dem Kissen (als Frau würde ich sagen Mascara Reste) am schlimmsten waren aber die getrockneten Blutflecken auf der Decke. Also das war wirklich ekelhaft und das kennen wir so nicht aus unseren vorherigen Besuchen. Ich denke, dass war hiermit leider der letzte Besuch in diesem Hotel. Sehr sehr schade eigentlich.

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6

Shereen

Oct 25, 2025

·

Stayed 1 night

The carpet in the room was disgusting. Had to keep my socks on to walk. There was no sufficient towels for 2 guests. No shower caps either and no wood stick to stir your coffee. It felt the cleaners weren’t thorough servicing it. When I made the booking I filtered options for shuttle service included and unfortunately it wasn’t and had to pay £20 each way for less than a mile ride. Overall it was a bad experience

8

Hans

Aug 11, 2023

·

Stayed 1 night

The carpet in our room was not clean. The personal however was very friendly and helpful, I liked the "ambiente".

2

Oliver

Oct 3, 2025

·

Stayed 1 night

Zimmer war sehr laut und dreckig. Besonders der Drehsessel im Zimmer war eklig. Über die Herkunft der verschiedenen Flecken möchte man besser nicht nachdenken. Überschaubares Frühstücksbuffet ohne jegliche Besonderheiten. Schade vor allem vor dem Hintergrund des Preises. Allerdings war das Personal sehr nett und die Buchung kurzfristig sehr gut möglich

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10

Samantha

Oct 22, 2025

·

Stayed 1 night

Would 100% recommend staying here. I travelled on my own and the staff were very friendly, the rooms were super clean and most importantly for me it was incredibly quiet. I am extremely noise sensitive and I was worried about being within such a close proximity to the airport that you would hear the planes noise…but there was no sound at all !! I slept very well, the bed was incredibly comfortable and I would definitely return.

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Rooms

Rooms are modern, quiet and sound‑insulated with comfortable beds; many find them spacious. Several guests report HVAC not working or seasonally disabled and some find triple rooms tight; a few note limited English TV channels.

Related guest reviews

4

XINGYING

May 16, 2024

·

Stayed 1 night

AC was broken during my stay

10

Frank

Jan 19, 2026

·

Stayed 1 night

Second time stay. Great hotel, convenient to the airport. Clean and comfortable bed, amazing shower and staff goes out of their way to make your stay even more.

2

Alon

Sep 5, 2025

·

Stayed 1 night

The HVAC unit in my first and second rooms did not work at all. No fan circulating air and it was stiflingly and sticky in the room. And they offered a second room. I figured that would solve the issue, but it certainly didn’t. So they offered a fan instead. Why they couldn’t figure out how to turn on the air conditioner is beyond me. Even though it’s raining and muggy outside, it was still cooler so I had to open the window the entire night. Not a pleasant experience, and the people at the front desk were not very helpful with the situation.

8

Marion

Apr 29, 2025

·

Stayed 1 night

Das Einzige was zu bemängeln war war, dass man die Heizung, trotz Bedienfeld im Zimmer, nicht selber steuern konnte. Wenn die Lüftung an ist, und kalt bläst war es uns zu kalt. Dies erzeugte eine Erkältung. Ansonsten war das Zimmer für eine Nacht perfekt für 3 Personen

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6

Lucie

Jan 17, 2024

·

Stayed 1 night

Room was way too small for the 3-persons for which it was rated — you could barely walk around. Basically a small queen size room with another bed jammed in. Stains on rug, walls a little beat up. Nice to have shower amenities like shampoo, conditioner, etc. Disappointing that hand/body lotion empty - tried to call both housekeeping and front desk but could not reach anyone.

10

Hanhee

Nov 23, 2025

·

Stayed 1 night

방음시설 완벽

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8

Wei-Hsiang

Sep 26, 2025

·

Stayed 7 nights

Stay in this Hotel in this season is fine, because this hotel room doesn't have Air-conditioned, it have control panel and also have LCD screen, but when you would like to enable Fan, it show OFF, Doesn't have any air going out

8

Geoffrey

Dec 27, 2025

·

Stayed 1 night

The check in was done on an iPad and was I’m assuming was suppose to be easier. I still needed assistance from hotel staff. Not sure if helped streamline the process at all. The room was ok and spacious enough. If your English speaking be aware they don’t have any real tv channels in English except news. I was only there one night and it served the purpose for me to be to close to the airport.

6

Nico

May 7, 2024

·

Stayed 1 night

Klimaanlage ohne Funktion. War zu warm im Zimmer

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10

Samantha

Oct 22, 2025

·

Stayed 1 night

Would 100% recommend staying here. I travelled on my own and the staff were very friendly, the rooms were super clean and most importantly for me it was incredibly quiet. I am extremely noise sensitive and I was worried about being within such a close proximity to the airport that you would hear the planes noise…but there was no sound at all !! I slept very well, the bed was incredibly comfortable and I would definitely return.

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Service

Staff are often friendly and helpful, but consistency varies: multiple reports of long or confusing check‑in, phones unanswered, occasional rudeness or limited assistance, and a few operational slips.

Related guest reviews

2

Colin

Jul 19, 2023

·

Stayed 1 night

We arrived to be told that although they had our reservation the hotel was overbooked and they would arrange alternate accommodation across the road. This was a debacle and we waited for over 90 minutes, finally getting to our room at 2am. We went back to the hotel in the morning for breakfast which was very good. Service was great, just overshadowed by the overbooking stuff up. Make sure you arrive in time for the airport shuttle as taxis will not take you as the trip is too short. The only way we could get there was to pay an unmetered 20 euro fixed fee to travel the 2 minutes as our delayed flights meant we were too late for the 11pm shuttle.

2

Utka

Apr 10, 2024

·

Stayed 1 night

The night staff was horrible. There was this one guy who was manning the desk and he was rude and curt and on top of it gave us a room with no air conditioning. The whole room was hot and stuffy. The hotel is big with so many empty rooms. I cannot believe he gave our family that one room where the AC didn’t work. We had to ask for a table fan which they gave us reluctantly past midnight. The front desk guy most likely could be new at the people facing job, that’s the only benefit of the doubt I can give him.

10

Stefan

Feb 22, 2026

·

Stayed 1 night

Zimmer, Personal und Frühstück waren sehr gut. Das Online CheckIn am Tresen ist nervig und gewöhnungsbedürftig, aber man bekommt Unterstützung vom Personal. Dabei frage ich mich, wo vor HI der Vorteil liegt. Personaleinsparung kann es nicht sein.

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6

Lilia

Jun 26, 2023

·

Stayed 1 night

The hotel is close to the airport but difficult to reach (the walk is dangerous - not recommended to people with luggage and children). We were sent to a shuttle stop for the 'Holiday Inn' pickup (the sign clearly had 'Holiday Inn'). There were 5 people waiting, but the shuttle did not come. We rang them up but it look us 40 minutes to get in touch with someone at reception. We were told to take an airport bus and go to a different terminal and wait for a different shuttle (apparently the original stop was for the wrong Holiday Inn). How can people guess this? Reception has long queues and there is no information desk. There is no point in ringing them up because they don't answer the phone. This means that if you need anything at all (like trying to book and pay for the shuttle bus back to the airport), you always need to join the long line with people checking-in. If one is tired after a long trip, this experience is particularly painful. In summary, the service is *extremely* poor. Fortunately, the room was nice and clean.

6

Benjamin

Nov 11, 2023

·

Stayed 1 night

Have to pay for the bus ride back to the airport. Check in is also slow

4

Sean

Aug 7, 2025

·

Stayed 1 night

I had 3 huge suitcases. I had to use one of those rollers. At no point did any staff help despite me asking multiple times.

6

Christian

Oct 15, 2023

·

Stayed 1 night

Leider war das Personal durchweg sehr langsam, freundlich aber sehr langsam. Der check-in hat mind. 30min. Gedauert, eine sehr lange Schlange vorm tresen, die ganze zeit und nur zwei Mitarbeiter.

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6

Rashida

Apr 6, 2025

·

Stayed 1 night

Staff weren't friendly

6

Gregory

Oct 25, 2023

·

Stayed 1 night

Excellent room and location. Abysmal registration process - only one overworked person,LONG queue. Waited over three hours for housekeeping assistance. Duty manager not available Sunday ! No drinking glasses in room,only one usable tea bag, no bottled water, bar fridge unstocked,TV not working. Transfer bus free from airport IF you can find it; illogical return cost - taxi àt door much cheaper for two and more convenient. Dining options limited and expensive: two excellent restaurants five minutes walk away. Overall, a mixed bag and poor reflection on HI brand.

10

Stefan

Feb 12, 2026

·

Stayed 1 night

Bis auf den komplizierten Online CheckIn alles bestens. Die Leuze, die sonst hinter dem Tresen stehen, helfen einem jetzt bei der Dateneingabe. Alle sehr freundlich und hilfsbereit. Zimmer und TV top.

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Location

Very convenient for FRA: short walk to Terminal 2 and steps from Gateway Gardens S‑Bahn, with quick taxi access. Many note there is no longer a regular free shuttle or it runs limited hours and may require a fee.

Related guest reviews

10

Klaus

Oct 17, 2025

·

Stayed 1 night

Hotel lügt fussläufig vom Terminal 2 entfernt

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10

Daria

Nov 10, 2025

·

Stayed 1 night

I was checked in by Martik who offered to retain my luggage until my check in time. I was able to comfortably leave the hotel without worrying about the safely of my suitcase. I loved their coffee machine and the breakfast was fresh and tasty. The room was clean and soundproofed. The Terminal 2 is just 800 meters and I walked to it with ease.

8

Jose Luiz

Nov 4, 2025

·

Stayed 2 nights

A localização é ótima, está próxima da estação de trem, e do aeroporto de Frankfurt. Porém recomendo comprar o bilhete do trem de todo jeito, tive um problema com maquina estar quebrada. Outros passageiros informaram que poderia pagar no trem, mas os grosseiros funcionários da DB me multaram, mesmo se apresentando para pagar. Que atitude insana e maldosa. É uma vergonha o tratamento que tive dessa gente tacanha. Nem tudo é primeiro mundo na Alemanha!!!! Fez lembrar o seu passado inglório.

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8

Fred

Oct 23, 2025

·

Stayed 1 night

Convenient hotel close to the airport.

10

Darrell

Mar 17, 2024

·

Stayed 1 night

Good location. Quick to Frankfurt airport.

6

Cemal

Nov 28, 2025

·

Stayed 3 nights

so lala

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8

John

Sep 24, 2025

·

Stayed 1 night

Close to airport but no shuttle to or from airport

8

Carolin

May 20, 2025

·

Stayed 1 night

Near to Terminal 2

10

JOSE

Jul 27, 2025

·

Stayed 1 night

Regional train station less than 5 minutes walking

10

Thomas

Nov 21, 2025

·

Stayed 1 night

Das Hotel ist sehr gut vom Flughafen mit der S-Bahn erreichbar; man fährt eine Station und ist schon da! Sehr freundliches Personal und sehr ruhige Zimmer, trotz der unmittelbaren Nähe zum Flughafen! Das Hotel ist sehr zu empfehlen, da auch das Frühstück ausgezeichnet ist!

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Dining

Breakfast is widely praised for quality and variety. The restaurant earns mixed comments on price, hours and wait times, and room service is not available late despite some listings.

Related guest reviews

8

Holger

Nov 19, 2025

·

Stayed 1 night

Abendessen war unteres Niveau

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10

Amanda

Dec 31, 2025

·

Stayed 1 night

Large clean room. Very helpful staff. Great restaurant. Fabulous bathroom and bath products.

8

Juliane

Jun 16, 2025

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Stayed 1 night

The hotel was fine. It is close to the Frankfurt airport terminal 2, but does not offer a shuttle which would have been helpful. The distance is walkable, but no clear signage. I arrived at the hotel very hungry around 16:00, but restaurant didn’t open until 18:00.

6

Thomas

Oct 11, 2024

·

Stayed 1 night

Zunächst einmal das positive. Das Personal war durch die Bank weg, sehr freundlich. Was das Hotel im Gesamten betrifft, muss ich sagen, dass dieser Aufenthalt bei Weitem völlig überpreist war! €236 (ohne Frühstück) für eine Nacht! Ebenfalls die Speisen und Getränke völlig überpreist Und nun komme ich zum eigentlichen Manko. irgendwo gleube ich gelesen zu haben, es gäbe einen 24/7 Room service. als ich allerdings kurz vor 22:00 Uhr versuchte von meinem Zimmer aus den Room service telefonisch zu erreichen (für mehr als eine halbe). Selbst der Versuch die Rezeption, oder Concierege etc. zu erreichen, blieb erfolglos! Ich frage mich, ob man über den Emergency-Knopf jemanden erreicht hätte! Frustriert ging ich dann runter zum Restaurant um zu bestellen. Dort entgenete man mir dann, dass die Küch leider geschlossen ist und es allenfalls eine Pizza Margerita gäbe. Der Barkeeper deutete auf die vielen Gäste und meinte, dass so viel los sei und zu wenig Personal. Fazit: Für soviel Geld, eine Frechheit.

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10

Adelqui

Jul 4, 2024

·

Stayed 1 night

Great place to stay while waiting overnight for the next flight in Frankfurt. Loved the breakfast!

6

Babett

Nov 21, 2024

·

Stayed 1 night

Völlig OK für ein Flughafen-Hotel. Kein Luxus, aber sauber und ordentlich. Das Hotel-Restaurant (The Ramp) ist allerdings in jeder Hinsicht eine Katastrophe - vom Bestellen bis das Essen kam verging 1Std15, schlechtes Essen, von den laut Karte zum Gericht gehörenden Komponenten fehlte bei allen Beteiligten auf dem Teller die Hälfte, konnte auch nicht nachgeliefert werden (am Nachbartisch ebenso), Service-Personal inkompetent. Hotel OK, vom Restaurant raten wir dringend ab!

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8

Vicky

Mar 20, 2025

·

Stayed 1 night

This is an absolutely beautiful hotel. If I had to pick at anything it would be that it was hard to get a cup of coffee in the lobby area in the morning. They looked to have an amazing breakfast but no complimentary coffee for patrons. I did manage to talk the staff into buying 3 coffees for myself and my friends. The cost was $25.97 for 3 coffees.

6

Lorraine

Jul 10, 2025

·

Stayed 1 night

Arriver à 23hr. Pas de room service comme indiqué sur le site. Restaurant ferme à midi dans un quartier sans aucune restauration. Très déçue.

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10

Erika

Jun 10, 2024

·

Stayed 1 night

The room was great. The bathroom awesome. The carpet had quite a few stains. 2 waters and a beer were $26. I thought that was very expensive. The breakfast was amazing.

10

Thomas

Nov 21, 2025

·

Stayed 1 night

Das Hotel ist sehr gut vom Flughafen mit der S-Bahn erreichbar; man fährt eine Station und ist schon da! Sehr freundliches Personal und sehr ruhige Zimmer, trotz der unmittelbaren Nähe zum Flughafen! Das Hotel ist sehr zu empfehlen, da auch das Frühstück ausgezeichnet ist!

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Month	Average price
January	$96
February	$129
March	$121
April	$109
May	$119
June	$131
July	$96
August	$84
September	$112
October	$144
November	$119
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $82	3 $82
4 $90	5 $153	6 $212	7 $239	8 $184	9 $161	10 $141
11 $92	12 $118	13 $125	14 $133	15 $133	16 $99	17 $84
18 $84	19 $115	20 $118	21 $133	22 $112	23 $95	24 $89
25 $88	26 $158	27 $133	28 $128	29 $112	30 $92	31 $87

Holiday Inn Frankfurt Airport by IHG

Prices for Holiday Inn Frankfurt Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed (Minifridge)

Standard Room, 1 Queen Bed

Premium Room, 1 King Bed

Standard Room

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

Guest reviews of Holiday Inn Frankfurt Airport by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Frankfurt Airport by IHG

Considering this hotel for your Frankfurt trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $114	21 $159	22	23 $326	24 $174	25 $144	26 $134
27 $83	28 $112	29 $144	30 $133