Name: Four Points by Sheraton Sherwood Park
Address: 1005 Provincial Avenue, Sherwood Park, Canada, Sherwood Park, Alberta, CA
Price range: US$92–US$158 per night
Rating: 8.18

What guests think

At Four Points by Sheraton Sherwood Park, guests repeatedly praise very clean, spacious rooms, friendly staff, and a convenient Sherwood Park location near shops and highways, with appreciated amenities like a warm pool and working hot tub.

Common downsides include inconsistent breakfast value and service, limited restaurant hours, and confusion about whether breakfast is included. Other recurring notes mention soft or flat pillows, dim bathroom lighting, occasional noise or AC issues, tight surface parking (though many like the heated underground option), and sporadic housekeeping or maintenance problems. Expect a dependable base for Sherwood Park and Edmonton visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are generally clean and enjoyable; many also appreciate the heated underground parking and having an on-site restaurant. Drawbacks include tight surface parking, occasional pool or hot tub closures, and a lightly equipped gym.

Related guest reviews

10

Ashley

21 Nov 2025

·

Stayed 2 nights

Great Hotel. Clean and friendly staff. Nice big pool and hot tub. Huge rooms. Comfy beds. 10/10 recommend.

6

Todd

11 May 2025

·

Stayed 7 nights

The bedding was so full of static that I was getting zapped everywhere I went all week, it was difficult to pull the sheets apart from the rest of it because they were almost electrically bonded together. Parking sucked, way too many cars for that size lot, most nights I had to walk half a block to the front door. There's an underground parking lot but the max height is like 5 foot 5 so that prevents all but the tiniest cars from entering, although apparently even they weren't using it. TV sucked, I ended up watching reruns of Big Bang Theory all week because that's all that was on besides 200 sports channels... Why not provide something else? Gym was weakly equipped, heavy on the cardio and not enough weight machines. Restaurant was average and I couldn't escape the freezing cold air blowing down from the ceiling. Staff was awesome though, very helpful and polite. I would not stay there again.

10

Laura

28 Feb 2025

·

Stayed 2 nights

Great place clean friendly staff. Really enjoyed underground parking during the cold weather.

10

Roxanne

27 Jan 2024

·

Stayed 1 night

Check in went smooth. Like the heated underground parking

10

Karen

17 Aug 2023

·

Stayed 1 night

The hot tub out of order

10

Nicole

6 May 2025

·

Stayed 1 night

Very nice hotel tight parking if you have a big truck though

8

Keely

6 Jun 2025

·

Stayed 1 night

Very nice property, staff, and very clean. Only negative would be the parking lot. It is shared between two hotels and finding parking was tight in the evening.

8

Jessica

23 Mar 2025

·

Stayed 3 nights

Solid “good” rating for this hotel and stay. We were on the second floor and, unfortunately, there was a family of elephants above us - extremely loud banging, stomping, etc late into the evening we were there. Walls are thin - can hear people walking up and down the halls, slamming their doors. Pool and hot tub area were clean. Underground parking had ample spots and is heated. Area surrounding the hotel is decent. Hotel restaurant is only open for breakfast and dinner.

10

Chris

19 Aug 2025

·

Stayed 3 nights

It was easy to stay at, smooth check in and out and the pool was nice when no one was around

10

Lesley

12 Jul 2025

·

Stayed 1 night

Bed was comfortable. Nice to have a hotel that hot tub really works. Will book again

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise for spotless rooms and tidy common areas. A few guests reported issues such as stained carpets, smoky bathroom odor, or missed housekeeping tasks.

Related guest reviews

10

Ashley

21 Nov 2025

·

Stayed 2 nights

Great Hotel. Clean and friendly staff. Nice big pool and hot tub. Huge rooms. Comfy beds. 10/10 recommend.

10

Liane

14 Nov 2025

·

Stayed 1 night

Very clean room. Friendly, helpful staff.

10

Tanya

12 Jul 2025

·

Stayed 1 night

Very clean.

2

Rhonda

23 Jul 2024

·

Stayed 1 night

The property had a bad smell, the elevators were very dirty. The room had dirt on the sheets and crumbs of dirt. The guy brought me to 3 different which all had some unclean conditions

10

Nadine

26 Oct 2025

·

Stayed 1 night

Nice clean hotel

6

Linda

23 May 2024

·

There were huge stains on the hallway carpet on the third floor. That reflected poorly on the condition of the hotel. We paid for the breakfast option with our stay and were disappointed with the poor quality of both the breakfast and the service. The lids were left up on all of the hot food containers so everything was cold, the sausages were not cooked and, rather than being seated in the restaurant the staff encouraged all of the hotel guests to eat in the banquet room with the teenage volleyball tournament teams to minimize the service they had to provide. We asked to be reimbursed for the breakfast option we paid for and didn’t use and our request wasn’t granted. We won’t stay at this property again.

10

Tyler

20 Jun 2025

·

Stayed 2 nights

Very clean, modern and comfortable. Would stay again if I'm back in the area.

10

Cody

12 Jul 2024

·

Stayed 1 night

Quiet and clean. Highly recommended.

10

Michelle

24 Nov 2025

·

Stayed 1 night

Clean common areas and rooms. Nice spacious rooms. Courteous staff. Local restaurant, the Bankhead had excellent service and great food.

6

Rod

26 May 2024

·

Stayed 1 night

Bathroom smelled like smoke. Check in was excellent but when I told the person at check out, he didn’t even react

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Rooms

Rooms are widely described as spacious and quiet with comfortable beds, and some suites are notably large. Recurrent drawbacks include soft or flat pillows, dim bathroom lighting, occasional noise or AC issues, and a lack of in-room safes.

Related guest reviews

10

Ashley

21 Nov 2025

·

Stayed 2 nights

Great Hotel. Clean and friendly staff. Nice big pool and hot tub. Huge rooms. Comfy beds. 10/10 recommend.

10

SANDRA

19 Apr 2025

·

Stayed 1 night

Room was very spacious

8

Cindy

15 Sept 2025

·

Stayed 1 night

The hotel is newer, clean, and has a great location. My only complaint would be the hotel room and bathroom has the worst, poorest lighting of probably any hotel I’ve ever stayed at. The bathroom is half dark even when the mirror lights up.

10

Betty

19 Sept 2024

·

Stayed 3 nights

Excellent hotel! Staff were very friendly and helpful. Our room was great. It was very big with lots of space to put our bags and excellent surface areas for phones, computers, drinks, etc. the hotel was extremely quiet. Parking was great for loading and unloading our car. We will definitely stay here again.

10

Ryan

27 Oct 2025

·

Stayed 1 night

The room was nice, bed was comfy and it was quiet. Just what I was looking for.

4

Kaylee

12 Jun 2023

·

Stayed 2 nights

Our AC unit needed servicing badly! It was so loud it kept our son and ourselves up all night long. Very disappointing.

8

Jessica

23 Mar 2025

·

Stayed 3 nights

Solid “good” rating for this hotel and stay. We were on the second floor and, unfortunately, there was a family of elephants above us - extremely loud banging, stomping, etc late into the evening we were there. Walls are thin - can hear people walking up and down the halls, slamming their doors. Pool and hot tub area were clean. Underground parking had ample spots and is heated. Area surrounding the hotel is decent. Hotel restaurant is only open for breakfast and dinner.

8

Jack

30 Aug 2025

·

Stayed 1 night

Staynwas good. Need better pilllows

6

Sheryl

1 Sept 2024

·

Stayed 1 night

Clean and modern Needs safes in room

8

Stephen

16 Sept 2025

·

Stayed 2 nights

A nice hotel in Sherwood Park area, with nearby Starbucks, Walmart, Winners/Marshalls, and many chain restaurants. The hotel itself is nice, an older hotel with a bit of a facelift. The rooms remind me of the 80s or 90s, carpet, lots of space, but upgraded with a new TV, curtains, and a modern bathroom. A solid hotel at a reasonable price.

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Service

Staff are frequently described as friendly, helpful, and professional, with examples of attentive support and proactive front-desk service. Some guests experienced slow or unhelpful check-in, limited follow-up on issues, or housekeeping lapses.

Related guest reviews

4

jacques

14 Aug 2024

·

Stayed 1 night

They need to work on their checkin process including the attitude.

10

Bonnie

1 Sept 2025

·

Stayed 8 nights

Staff were excellent

10

Wenguang

11 Aug 2024

·

Stayed 1 night

Second time staying at this Four Points. Very clean and comfortable. The reception lady proactively asked for the Bonvoy rewards to make sure we got the credit, which never happened to other Bonvoy hotels.

8

Jordan

24 Mar 2024

·

Stayed 2 nights

The room was wonderful, with a nice view and good amenities. Our check in experience however was not ideal. We were not given any information about breakfasts, where the gym and pool was along with no explanation of the deposit process, checkout times and pretty much anything you would expect to hear when checking in to a hotel. Other than that, our experience at the Sheretan was lovely.

10

Kaija

4 Jul 2025

·

Stayed 3 nights

Excellent customer service. Remembered us from last trip. Very quiet. Great location. Home away from home.

10

Philadore

28 Jul 2025

·

Stayed 2 nights

My wife had an unfortunate accident in the lobby. She fell and seriously hurt herself. The staff were attentive and caring, helping call for an ambulance and always asking me how she was doing as she spent 24 hours in the hospital.

6

Kim

4 Dec 2024

·

Stayed 3 nights

Our stay was going so good until it wasn’t. We stayed for 3 nights and asked for house cleaning daily. On day two we left and house keeping came in did their cleaning. We left at 11am returned at 21:30. Our room was directly off the elevator on the third floor. When we walked up to our room our door had been left open. We called the front desk they apologized said they would let the manager know. We checked our belongings looks like everything is there. Really upset though. We checked out in the am also told Front desk again and were told they would let manager know we are sorry. No compensation from hotel or even a follow up from the manager. Just disappointed that no one seems to care and their elevators allow anyone to walk through the hotel at anytime of the day. Anyone could have come in.

10

jackie

4 Feb 2024

·

Stayed 1 night

Front desk clerk was the same checking in and out, nice young man. He handled very rude customer very well and apologized for having us wait.

10

Humberto

30 Nov 2025

·

Stayed 1 night

We loved it. The breakfast was really good. And all the people working there are really friendly and helpful.

4

Patsy

30 Nov 2025

·

Stayed 1 night

The gentleman who performed the check-in lacked patience, an adequate ability to communicate, and was simply impolite

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Location

Location is consistently praised as convenient and quiet, with easy highway access and walking proximity to shops and restaurants in Sherwood Park. It works well as a base for Edmonton visits and local events.

Related guest reviews

8

David

3 Jun 2025

·

Stayed 1 night

Conveniently located, clean and comfortable

10

Wes

29 Jul 2023

·

Stayed 5 nights

Good room, very happy. Great location.

10

Betty

16 May 2025

·

Stayed 3 nights

Excellent stay. We always stay at this hotel when we go to Edmonton/Sherwood Park. Great location.

10

Jaime

7 Dec 2024

·

Stayed 2 nights

Great location, staff was so kind and helpful.

10

Sharon

25 Jul 2025

·

Stayed 2 nights

This property was very conveniently located close to our event!

10

Annette

12 Jan 2025

·

Stayed 1 night

Easy access off the highway with lots of parking. Very quiet area.

10

Pamela

8 Aug 2025

·

Stayed 2 nights

Very close to everything

10

Noah

8 Jul 2023

·

Stayed 1 night

Great clean rooms and within walking distance from so many things.

8

Stephen

16 Sept 2025

·

Stayed 2 nights

A nice hotel in Sherwood Park area, with nearby Starbucks, Walmart, Winners/Marshalls, and many chain restaurants. The hotel itself is nice, an older hotel with a bit of a facelift. The rooms remind me of the 80s or 90s, carpet, lots of space, but upgraded with a new TV, curtains, and a modern bathroom. A solid hotel at a reasonable price.

10

Denley

21 Sept 2025

·

Stayed 1 night

Excellent location.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant receives mixed feedback: several guests enjoyed dinner and service, but breakfast often disappoints due to limited options, added cost, inconsistent quality or temperature, and slow service or confusion about inclusion. Hours can be limited to breakfast and dinner.

Related guest reviews

8

Brian

1 Jun 2025

·

Stayed 1 night

The property and the rooms were good but I wouldn’t recommend eating at the restaurant. We had dinner there the food was terrible and the breakfast Buffett was lacking in choices.

6

Seforsa

20 Jun 2025

·

Stayed 2 nights

Staff amazing but disappointed there was no breakfast included

10

Humberto

30 Nov 2025

·

Stayed 1 night

We loved it. The breakfast was really good. And all the people working there are really friendly and helpful.

8

Larissa

24 Jan 2024

·

Stayed 1 night

Didnt like that breakfast wasnt included

6

Linda

23 May 2024

·

There were huge stains on the hallway carpet on the third floor. That reflected poorly on the condition of the hotel. We paid for the breakfast option with our stay and were disappointed with the poor quality of both the breakfast and the service. The lids were left up on all of the hot food containers so everything was cold, the sausages were not cooked and, rather than being seated in the restaurant the staff encouraged all of the hotel guests to eat in the banquet room with the teenage volleyball tournament teams to minimize the service they had to provide. We asked to be reimbursed for the breakfast option we paid for and didn’t use and our request wasn’t granted. We won’t stay at this property again.

10

Wicks

24 May 2023

·

Stayed 1 night

Really nice hotel. Room was huge and nice. The Bankhead restaurant was really good.

8

Jessica

23 Mar 2025

·

Stayed 3 nights

Solid “good” rating for this hotel and stay. We were on the second floor and, unfortunately, there was a family of elephants above us - extremely loud banging, stomping, etc late into the evening we were there. Walls are thin - can hear people walking up and down the halls, slamming their doors. Pool and hot tub area were clean. Underground parking had ample spots and is heated. Area surrounding the hotel is decent. Hotel restaurant is only open for breakfast and dinner.

10

Kristy

4 Mar 2025

·

Stayed 2 nights

Clean, quiet and conveniently located. The king suite was huge. Comfy bed and pillows. We did not use the pull out sofa. The rain shower was lovely for hair washing day but very awkward to use if you’re trying not to get your hair wet. It would be nice to have the option for a hand held shower head as well. The soaker tub was massive. Our only complaint was the breakfast was not worth the additional cost - there were only 4 “free” breakfast options to choose off the restaurant menu and one was grilled cheese with fries. There was plenty of other good food on the menu though - eggs benny looked amazing. Next time I will decline the additional charge for breakfast and just pay for what I actually want to eat.

10

Kevin

6 Aug 2023

·

Stayed 1 night

Beautiful hotel with lovely staff. Restaurant was great serve delicious food. Rooms are big and very comfortable.

10

Carl

13 Aug 2023

·

Stayed 2 nights

The room was quiet and clean. The restaurant had good food but was ridiculously expensive. Two pieces of French toast was $14. If you wanted bacon and eggs, the bacon cost $5 extra. I won’t be eating there again. Also, even though the restaurant was empty, the service was extremely slow. It took us 90 minutes to have breakfast.

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Month	Average price
January	US$100
February	US$95
March	US$100
April	US$124
May	US$133
June	US$98
July	US$106
August	US$112
September	US$120
October	US$100
November	US$93
December	US$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $94
20 $92	21 $107	22 $101	23 $100	24 $100	25 $134	26 $134
27 $93	28 $143	29 $134	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $117	3 $124
4 $93	5 $101	6 $116	7	8 $107	9 $124	10 $134
11 $117	12 $110	13 $114	14 $158	15 $97	16 $120	17 $124
18 $97	19 $107	20 $101	21 $110	22 $93	23 $107	24 $97
25 $93	26 $130	27 $94	28 $104	29 $94	30 $104	31 $97

Four Points by Sheraton Sherwood Park

Prices for Four Points by Sheraton Sherwood Park

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About this property

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Room, 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 1 King Bed

Deluxe Room, Multiple Beds

Executive Suite, 1 Bedroom

Guest reviews of Four Points by Sheraton Sherwood Park

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