Name: Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf
Address: 2029 Satellite Boulevard, Duluth, Georgia, United States of America, Duluth, Georgia, US
Price range: $213–$413 per night
Rating: 9

What guests think

Across recent reviews, Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf earns strong praise for friendly staff, spacious suites, and a popular complimentary breakfast and evening reception, with many guests noting clean, comfortable stays in a convenient, walkable location.

Common positives include easy parking, attractive public spaces, and a lively bar. Recurring drawbacks involve occasional maintenance issues (AC, door locks, room wear), sporadic fire alarms with limited communication, and intermittent pool closures or restaurant policy frustrations. Breakfast can feel crowded at peak times, and service quality varies from warm and attentive to occasionally brusque. Expect modern suite-style comfort in a convenient spot, but check facility status and plan for crowds during peak times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities such as the bar, evening reception, pool, gym, patio/fire pit, and ample parking are frequently praised. Some stays note operational issues, including temporary pool closures, an inoperative keycard system, and occasional AC outages.

Related guest reviews

4

Sierra

Aug 23, 2024

·

Stayed 1 night

The pool wasn’t open. My room had no ac and the maintenance guy spent an hour fixing it. The air in the lobby wasn’t working. Happy hour was a hassle because it was only one bartender taking orders. Probably wouldn’t stay again. No matter how nice it looks. And I love Embassy Hotels. This was the most inconvenient Embassy stay I’ve ever experienced.

10

Margaret

May 23, 2023

·

Stayed 3 nights

We had a girls weekend in Duluth and the Hotel was in an excellent location. Two of our girls were attending a concert at the Arena and it was safe and convenient to walk the path directly leading to the concert location. Our suite was comfortable and spacious. Neisha provided great service at check in and Sonia assisted with a personal issue. We enjoyed the bar, appetizers and breakfast. The outdoor fire pit and patio was enjoyable as well!

4

Norma

Jan 3, 2025

·

Stayed 4 nights

For the majority of our 4-day stay, the keycard reader for the guest rooms was inactive. Each and every time we wanted to enter our room, we had to have security let us in. I was informed on the 3rd night that the reader was active, and it was not. I understand the holiday on 12/25; however, the reader was still not working on 12/28. There was never any mention of refunding any portion of the stay and we were made to feel as if this was a normal occurrence.

10

Deanna

Aug 5, 2024

·

Stayed 2 nights

Excellent facilities. Enjoyed breakfast and the pool and gym.

8

Christina

Sep 30, 2025

·

Stayed 2 nights

I booked this property because my husband and I enjoyed staying there before. It was a surprise staycation for my husband’s birthday and all he wanted to do was swim and enjoy his cigar in the nice courtyard and neither were accessible when we arrived so I was very disappointed. Saturday morning when going down for breakfast I checked and the pool was still out of order. Later the front desk clerk asked if we had gone swimming and stated that the pool re-opened that morning. Our plans were definitely altered.

10

Rebecca

Oct 10, 2025

·

Stayed 2 nights

Very clean facility and well organized. The rooms were nice, clean and stocked well. We appreciated the little snack bag at check-in after a long drive. Breakfast was delicious and always tasted fresh. Staff did an amazing job keeping the dining area clean. Parking was easy to access and the area felt very safe. Definitely plan to stay here again next time we're in the area. Highly recommend Embassy Suites.

10

Jennifer

Apr 15, 2025

·

Stayed 2 nights

Perfection other than no 24hr coffee but I was told this is a thing of the past with most hotels now. Keurigs available in room along with coffee and tea selection but I try to avoid the microplastics.

10

Donna

Apr 26, 2024

·

Stayed 2 nights

We enjoyed our stay, the hotel is well kept, We also love that the hotel provided two free complimentary cocktails and hors d'oeuvres at 5:00 P.M on a Saturday. We also had hot fresh breakfast to order, also free along with the booking of their rooms for the weekend. This hotel's suites are very modern, sophisticated and an overall five-star experience!

10

Lizzeth

May 8, 2023

·

Stayed 1 night

Complimentary breakfast is extraordinary good Trully clean facilities, well organized and friendly staff. Highly recommend

10

Jack

Jul 18, 2025

·

Stayed 4 nights

The hotel is close to highway, and they provide a large area for parking

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews often highlight very clean rooms and public areas. A minority mention lapses or wear, including pests, musty odors, and bathroom or fixture issues.

Related guest reviews

10

Emily

Apr 17, 2025

·

Stayed 1 night

The staff was incredibly friendly, the breakfast was excellent, and the room was one the cleanest I’ve ever been in!

8

Sam

Aug 24, 2024

·

Stayed 3 nights

Nice, clean hotel… There a few imperfections in our room. Like the bathtub was chipped and the shampoo dispenser didn’t work. The Keurig needed to be cleaned of scale build-up before it would work. Other than that the hotel staff was great and the dining was better than even some of the better restaurants around.

10

Joseph

Jun 7, 2025

·

Stayed 2 nights

Clean rooms good breakfast

10

Wilbert

Dec 30, 2023

·

Stayed 3 nights

I was in Room 617. The room was clean, but it needed some pm maintenance done. The shower handle inside was broken off. The wallpaper was peeling in the restroom. The bathroom floor had cracks.

4

Praveen C

Apr 11, 2023

·

Stayed 2 nights

We found cockroaches in our room.

10

Rebecca

Oct 10, 2025

·

Stayed 2 nights

Very clean facility and well organized. The rooms were nice, clean and stocked well. We appreciated the little snack bag at check-in after a long drive. Breakfast was delicious and always tasted fresh. Staff did an amazing job keeping the dining area clean. Parking was easy to access and the area felt very safe. Definitely plan to stay here again next time we're in the area. Highly recommend Embassy Suites.

4

Ran

Mar 28, 2023

·

Stayed 4 nights

The hotel lobby and the bar/breakfast area is nice and pretty, but that’s all this hotel has in my opinion. The first room we got upon checking in smelled like somebody smoked weed in it. The second room seemed clean, but I found a dirty sheet under the cushion of the sofa in the room. During my 3 nights stay, I was never able to get a single housekeeping service. Don’t understand how this hotel has such good reviews. Will not stay here again.

10

Will

May 23, 2024

·

Stayed 2 nights

Great hotel. Super clean and friendly staff.

10

RANDI

Dec 15, 2024

·

Stayed 1 night

Very clean. Decorated beautifully for the holidays. Staff is very friendly and helpful.

10

Dawn

Oct 11, 2025

·

Stayed 1 night

I’ve never been disappointed staying at an Embassy Suites. This one is no exception. From checking in until we left, it was a huge relief to be somewhere so clean and comfortable. We were in the middle of moving and the new home had no gas turned on. A hot shower was our priority along with food. Room service brought us something hot and tasty even though it was their closing time. They really helped us recover so that we could continue setting up our new home.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with modern decor and good beds. Downsides include occasional noisy or malfunctioning AC, some noise from adjacent areas, and isolated door or odor issues.

Related guest reviews

10

Michelle

Jun 22, 2025

·

Stayed 2 nights

Was very happy with the room size and the parking.

8

Shannon

Dec 15, 2024

·

Stayed 1 night

Nice looking, comfortable and convenient rooms. However, our room had a funky musty smell. Went to a concert up the road and we were able to walk so it was very convenient that way.

4

Luan

Aug 18, 2024

·

Stayed 1 night

The AC in the first room we stayed in was broken, so we had to switch rooms at midnight. Although the new room was slightly cooler, the AC still didn't work properly. We're very disappointed with this stay.

10

Benita

Jul 7, 2024

·

Stayed 3 nights

The hotel is beautiful and we had a lovely one bedroom king bed suite.

10

SEONGKEUN

Apr 6, 2025

·

Stayed 1 night

The check-in process was smooth and easy, and the room was spacious and clean.

8

Michael

Jul 22, 2025

·

Stayed 1 night

Nice apartment like rooms very spacious microwave refrigerator and seperate bedroom from living room Bed was extremely comfortable

8

Yu

Feb 24, 2025

·

Stayed 3 nights

It’s good overall. Just the air conditioner sound is loud. And there were guests beside my room talking and laughing loudly at 11:30 pm ,can hear too clearly. Also if there’s hand-in shower will be better .

6

Jennifer

Jun 16, 2025

·

Stayed 1 night

The hotel is clean, quiet and nice with a waterfall wall fountain. However...room 225 has a doorknob that does not lock leading to the bedroom and the bedroom door leading to the sitting area, does not close. Its also a terrible policy that food is not allowed in the rooms. It's an inconvenience to guests to have to go downstairs to eat breakfast when there are limited seats, you're traveling with children and some guests are trying to limit their walking. Please update this or let guests know before staying.

8

Lorna

Feb 18, 2023

·

Stayed 1 night

Room 217 by the elevator had a very loud sound. They upgraded us to another room.

10

LaFiesta

Oct 18, 2024

·

Stayed 1 night

This was a last minute hotel choice for me and my partner. Very pleased with my decision, The rooms (suite) were very sexy, clean, spacious and filled with lots of snack options(additional cost of course). The lobby included a bar & food, and a lounging area with great vibes. conveniently located to restaurants, Infinite Arena, a grocery store, gas stations, etc. We will be back again for sure! Diane

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful, with several standout staff mentions across front desk, bar, and breakfast. However, guests report inconsistency at times, including rude interactions, slow bar service, delayed room readiness, and limited communication during incidents.

Related guest reviews

8

Kimberly

Mar 31, 2024

·

Stayed 1 night

The room/suite was nice, beds very comfortable and I have a bad back, the breakfast as my child said was "the bomb". The only thing I did not appreciate was the gentleman that checked us in was rude..not sure uf he was having a bad day or what but everything else was good...

6

SEONGKEUN

Nov 26, 2023

·

Stayed 1 night

I booked here two times previously, in December 2022 and November 2023. The room wasn't ready until 5:00 pm on both reservations. Some staff were friendly, and some were not. I won't make a reservation. This hotel again recommends either arriving late or staying away.

2

Jin

Jul 15, 2023

·

Stayed 2 nights

Their front desk staff is terrible! We had to call multiple times for the broken toilet and we finally went down. Felt as if we were bothering them. And they moved us 4 times before they got us the right room. I even left a message to their assistant general manager and never got a callback. That's how much they care.

10

Garrett

Dec 8, 2022

·

Stayed 19,329 nights

Embassy Suites of Duluth was amazing. The staff was amazing and very patient with my guest. The sales manager Melvin Dunston hands down deserves a high five. The bartender Allison and her assistant were awesome working with my guest.

10

Audrey

Jul 29, 2023

·

Stayed 1 night

The hotel was extremely busy this weekend, but the staff was incredible sweet, friendly, and professional. The room was clean and spacious. It was a short stay for us, but I would recommend.

6

Tara

Apr 15, 2025

·

Stayed 1 night

Check out attendant rude

8

Amirah

Mar 24, 2025

·

Stayed 1 night

Clean room and beautiful lobby. Check in was impersonal reception desk lady was ok she didn’t mention breakfast times, or pool hours, kind of robotic reception. Every else was good.

10

Ronald

Jun 16, 2025

·

Stayed 1 night

Really nice. The front desk helped with a huge favor and I really appreciate his efforts! I said thank you when he left for the night, he said, “that’s why I am here”. He didn’t know why we were there and we really needed what he did for us!

10

Helen

Jun 5, 2025

·

Stayed 1 night

The property was perfect for the length of my stay which was only one night. But I would definitely book it again for a longer get a way stay. It was clean smelled inviting and the staff was very friendly. Shout out to Ross at the front desk. Acts of kindness!

10

Robin

May 23, 2025

·

Stayed 1 night

Sometimes people make your stay better. Ross at front desk was amazing. Made our day.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Highly convenient for Gas South Arena/Convention Center, dining, shopping, and I‑85, with many calling the area safe and walkable. Parking is straightforward.

Related guest reviews

10

Fahad

Jan 4, 2025

·

Stayed 1 night

Amazing and well maintained property! Friendly and helpful staff, super clean and up to date . Will definitely recommend this hotel to others. Close to shopping , dining and other amenities.. will stay again!!

10

Margaret

May 23, 2023

·

Stayed 3 nights

We had a girls weekend in Duluth and the Hotel was in an excellent location. Two of our girls were attending a concert at the Arena and it was safe and convenient to walk the path directly leading to the concert location. Our suite was comfortable and spacious. Neisha provided great service at check in and Sonia assisted with a personal issue. We enjoyed the bar, appetizers and breakfast. The outdoor fire pit and patio was enjoyable as well!

10

Brian

Jul 31, 2025

·

Stayed 3 nights

Newer hotel with breakfast right off 85/Sugarloaf. Recommend.

10

Tiffany

Apr 8, 2025

·

Stayed 1 night

Excellent location and breakfast was amazing.

10

Tavon

Aug 5, 2024

·

Stayed 1 night

Great location!!!

10

LaFiesta

Oct 18, 2024

·

Stayed 1 night

This was a last minute hotel choice for me and my partner. Very pleased with my decision, The rooms (suite) were very sexy, clean, spacious and filled with lots of snack options(additional cost of course). The lobby included a bar & food, and a lounging area with great vibes. conveniently located to restaurants, Infinite Arena, a grocery store, gas stations, etc. We will be back again for sure! Diane

10

Michelle

May 26, 2024

·

Stayed 2 nights

Great location. We had an event at Gas South center and we were able to walk. Such a nice clean hotel.

10

Nydia

May 15, 2024

·

Stayed 2 nights

First stay at a Hilton and we were so happy with our stay, location was great as we were attending a concert at the Gas South Arena which was a 5 minute walk

10

Rebecca

Jan 12, 2025

·

Stayed 1 night

This hotel was in a great area and had plenty of places to dine.

10

Jack

Jul 18, 2025

·

Stayed 4 nights

The hotel is close to highway, and they provide a large area for parking

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is a consistent highlight, and many enjoy the evening reception and on‑site bar food. Some note crowding or cutoff times at breakfast, occasional slow or weak drinks, menu changes, and frustrations with food policies.

Related guest reviews

10

Margaret

May 23, 2023

·

Stayed 3 nights

We had a girls weekend in Duluth and the Hotel was in an excellent location. Two of our girls were attending a concert at the Arena and it was safe and convenient to walk the path directly leading to the concert location. Our suite was comfortable and spacious. Neisha provided great service at check in and Sonia assisted with a personal issue. We enjoyed the bar, appetizers and breakfast. The outdoor fire pit and patio was enjoyable as well!

10

Scott

Apr 13, 2025

·

Stayed 1 night

The bar was slow and my Long Island Tea was weak. But the room was beautiful and clean.

10

Amy

Oct 15, 2025

·

Stayed 1 night

Good breakfast. Nice room. Great staff.

10

Shanea

Feb 13, 2024

·

Stayed 1 night

We had a great time! Complimentary happy hour and breakfast was amazing!

8

Yvonne

May 21, 2025

·

Stayed 2 nights

The Embassy Suites Sugarloaf is my go-to accommodation when traveling to that area. Every aspect of the facility is usually excellent. Unfortunately, on my last visit, the room iron ruined my white shirt when the steam vents in the bottom deposited brown matter that I could not remove. Another disappointment was the change in menu at the hotel’s restaurant.

8

Chanequa

Jun 22, 2024

·

Stayed 1 night

The check-in staff was not welcoming. The breakfast area was roped off 20 mins prior to breakfast being over.

10

summer

Apr 14, 2025

·

Stayed 1 night

Great food & bartenders. Rooms clean. Staff amazing

6

Jennifer

Jun 16, 2025

·

Stayed 1 night

The hotel is clean, quiet and nice with a waterfall wall fountain. However...room 225 has a doorknob that does not lock leading to the bedroom and the bedroom door leading to the sitting area, does not close. Its also a terrible policy that food is not allowed in the rooms. It's an inconvenience to guests to have to go downstairs to eat breakfast when there are limited seats, you're traveling with children and some guests are trying to limit their walking. Please update this or let guests know before staying.

10

Lizzeth

May 8, 2023

·

Stayed 1 night

Complimentary breakfast is extraordinary good Trully clean facilities, well organized and friendly staff. Highly recommend

10

Dawn

Oct 11, 2025

·

Stayed 1 night

I’ve never been disappointed staying at an Embassy Suites. This one is no exception. From checking in until we left, it was a huge relief to be somewhere so clean and comfortable. We were in the middle of moving and the new home had no gas turned on. A hot shower was our priority along with food. Room service brought us something hot and tasty even though it was their closing time. They really helped us recover so that we could continue setting up our new home.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$189
February	$198
March	$234
April	$222
May	$244
June	$248
July	$210
August	$203
September	$214
October	$234
November	$203
December	$177

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $232	15 $244	16 $239	17 $213	18 $216	19 $215
20 $216	21 $226	22 $261	23	24 $229	25 $217	26 $243
27 $217	28 $228	29 $239	30 $305

Su	Mo	Tu	We	Th	Fr	Sa
				1 $243	2 $314	3 $413
4 $219	5 $229	6 $286	7 $360	8 $242	9 $349	10 $314
11 $239	12 $230	13 $241	14 $314	15 $235	16 $218	17 $227
18 $218	19 $280	20	21 $271	22 $263	23 $362	24 $261
25 $218	26 $230	27 $241	28 $240	29 $253	30 $218	31 $214

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Suite, 1 King Bed (One Room)

Suite, 2 Queen Beds (Mobility Hearing, Roll-In Shower)

Studio Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Queen Beds, Bathtub (Mobility)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed (Hearing)

Premium Suite, 1 King Bed

Premium Suite, 2 Queen Beds

Suite, 1 King Bed

Suite, 1 King Bed, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds (Hearing)

Suite, 2 Queen Beds

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf

Have a question?

Considering this hotel for your Duluth trip?

Prices for upcoming dates