Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee, approximately AUD 15 to 25 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 7:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Toowoomba, just steps from Grand Central Shopping Centre and 4 minutes on foot from Laurel Bank Park. It is approximately 0.7 miles from Empire Theatre and Queens Park.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies for additional guests regarding extra beds and cribs?

Cribs are available for a fee of AUD 20.00 per stay, and rollaway beds are available for a fee of AUD 35.00 per stay. Advance request or confirmation may be required.

Potters Toowoomba Hotel - 4 Star Comfort

Average nightly price at Potters Toowoomba Hotel by month, last 12 months (USD)
Month	Average price
January	$127
February	$147
March	$144
April	$151
May	$153
June	$157
July	$145
August	$147
September	$173
October	$129
November	$127
December	$124

What guests think

Across reviews, Potters Toowoomba Hotel is praised for friendly staff, clean, comfortable rooms and a central, walkable location, while feedback notes occasional restaurant closures, noise from doors or nearby childcare, and a few bathroom or air conditioning quirks.

Many reviews mention easy, free parking and the convenience of on-site dining and room service. Overall, expect a clean, comfortable stay in a central spot with welcoming staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar receive praise, with room service available, but multiple reviews report closures on weekends or holidays. Guests appreciate easy, free parking and the guest laundry; note there is no lift to upper floors.

Related guest reviews

10

Christine

May 7, 2023

·

Stayed 3 nights

Excellent hotel. Modern, clean, spacious. Had washing machine and dryer free of charge. Restaurant downstairs lovely. First hotel since COVID that changes towels daily and makes bed 10/10. Minutes from downtown walking. Free parking. Highly recommend.

6

Craig

Sep 5, 2025

·

Stayed 1 night

The restaurant was not open on a Saturday we had planed to have dinner there we where told on check in that it was closed and we should have received e-mail telling us this

10

amanda

Aug 24, 2025

·

Stayed 3 nights

Lovely staff, great clean rooms. My only issue was arriving without realising there is no lift and had to lug suitcase upstairs. But i should have checked ahead.

10

Teresa

Jul 3, 2025

·

Stayed 1 night

Great overnight stay, walking distance to town centre. Staff very friendly , rooms quiet and clean and parking is easy. Restaurant meal at motel was great. Will defistay again.

8

Helen

May 11, 2025

·

Stayed 1 night

Room was very clean and private. Security of the venue was fantastic. Staff were friendly. Only down side to our visit was the onsite bistro was closed on the Saturday and Sunday we were there. Bit that said it wasnt that big a problem as there are many options all in walking distance.

8

Iku

Sep 11, 2023

·

Stayed 1 night

Very convenient location. The condition of the property was great, well- renovated and good parking. The only criticism i had was the restaurant was not open for Saturday night and Sunday morning.

8

Gwyneth

Sep 5, 2025

·

Stayed 2 nights

Great onsite restaurant and Bar ...easy walk to Grand Central shopping Centre...Smart TV lots of parking bays.

8

Michelle

Apr 4, 2024

·

Stayed 1 night

We chose this hotel as it has a restaurant attached and was wanting the convenience of not having to leave for dinner, unfortunately the restaurant was closed for the whole of the Easter break. Other than that, place was clean and tidy, quiet too.

8

Eugene

Jul 13, 2025

·

Stayed 2 nights

A very nice stay. Only negative was waiting for washing and dryer as the 1 set on ground floor was constantly full of hotel things.

10

Dallas

Nov 8, 2025

·

Stayed 1 night

The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are consistently described as very clean and well presented, with some guests calling them spotless. A few note lapses such as a missed bathroom clean or dirty shower and carpet.

Related guest reviews

10

Susan

Sep 5, 2024

·

Stayed 2 nights

Welcoming from the moment we arrived,full attention to detail re shopping and eating which was also very conveniently located to the Grand Central shopping and eating precinct . Easy parking and complimentary. We will definitely return. Room very clean , quiet and comfy. Don't hesitate to stay at Potter's Toowoomba.

10

C

Nov 25, 2023

·

Stayed 1 night

Nice, clean & modern.

4

Chris

Sep 8, 2023

·

Stayed 3 nights

Bathroom was not cleaned properly on 3rd night. Job half finished with pillows left in chair. No continental breakfast …. Very bad

10

Julie

Apr 17, 2025

·

Stayed 1 night

Room was quiet, spotlessly clean and very comfortable

10

Jayden

Nov 11, 2025

·

Stayed 2 nights

The stay was amazing, the rooms were clean and the staff were amazing

4

Carrie

Aug 29, 2024

·

Stayed 2 nights

Stayed over a weekend and to our surprise found they don't serve food or drinks Saturday night through to Monday. Quite shocked as they had a full house and have a bar and restaurant. Shower and carpet dirty. Disgusted to learn they expect guests to wash their own dishes, unless they take all dishes out between guests and wash them in a machine eww. Sound proof rooms, I don't think so as we loved the yelling drunk girls next door.

10

Caroline

Oct 7, 2025

·

Stayed 3 nights

We stayed here and got exactly what we had booked. We didn't utilise the restaurant, however the room was clean, tidy and well kept. The staff at reception were very friendly and helpful and the cleaning staff very polite. Would definitely stay here again. The hotel itself was very central to the shops, gardens, restaurants and cafes.

10

Selecia

Sep 7, 2025

·

Stayed 1 night

Very clean and well presented rooms. Great location. Very friendly staff.

10

Lyn

May 24, 2024

·

Stayed 2 nights

Clean rooms, excellent location, friendly, helpful staff. Highly recommend.

10

Pip

Aug 23, 2025

·

Stayed 1 night

Excellent service, spotless accommodation, perfect location close to CBD. Great meal in the restaurant. Thanks

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious and comfortable, with many noting quiet stays and very comfy beds; some offer small balconies. Occasional downsides include noise (doors, upstairs footsteps or nearby childcare), small bathroom sink or low shower pressure, and sporadic air conditioning or bedding issues.

Related guest reviews

8

Ross

Sep 3, 2024

·

Stayed 2 nights

A reasonable property, which is clean, and with excellent staff. However, intending guests should be aware there is a childcare facility next door, and it becomes noisy with young children very early - before 6:30 AM.

10

John

Aug 11, 2025

·

Stayed 2 nights

We had an Executive King room for our stay. Plenty of room with a nice big comfortable bed. Good bathroom. Staff were very friendly and happy to assist us. Close to Grand Central Shopping Centre and Toowoomba CBD. A good place to stay.

10

Roslyn

Sep 23, 2025

·

Stayed 1 night

Was a brilliant location. Close to shops and Laurel Bank Park. Had a king bed which was extremely comfortable. Map to find our room on the 2nd storey was a bit confusing. Overall, brilliant.

8

Heather

Sep 1, 2025

·

Stayed 1 night

The rooms at Potters were very clean and comfortable and the bathroom was spacious and worked well. Our room was very dark with no aspect outwards at all, but different rooms would vary in light. Our breakfast orders were undercooked and not correct but pleasant enough and it is convenient to offer breakfast to guests. We would stay here again.

8

Prof Peter

Oct 21, 2025

·

Stayed 3 nights

Very good facility and in house restaurant was amazingly good. Main limitation was bathroom - a 3 foot vanity unit had a near unusable 6 inch sink ( design ??) and water pressure in shower was not enough to get away from the wall ( possiblly a poor shower head design ??).

4

Margaret

Sep 25, 2025

·

Stayed 1 night

Ordered room service - food was poor: felt like frozen vegetables, plastic potato mash and tired chips cooked in stale oil. Room was fine with plenty of space and modern bathroom. Wifi desperately waiting for upgrade.

8

Josh

Dec 15, 2024

·

Stayed 1 night

Bed needs to be replaced was well used, aircon needs cleaning was musty

6

Rajendra

Aug 24, 2025

·

Stayed 1 night

I had booked a King bed. 2 single beds were joined together to make a King with an uncomfortable divide at the join. not impressed.

10

Dallas

Nov 8, 2025

·

Stayed 1 night

The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.

8

Aaron

Dec 25, 2024

·

Stayed 1 night

Aircon wasn’t working properly

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: staff are repeatedly described as friendly, welcoming and helpful, with efficient check-in, local tips, and thoughtful help such as early check-in or retrieving forgotten items.

Related guest reviews

8

Sarah

Nov 15, 2025

·

Stayed 1 night

The staff are always friendly.

10

Mark

Mar 27, 2024

·

Stayed 2 nights

This is a great Hotel located close to the city with great rooms and onsite parking. But the outstanding element of this facility is its staff. They are a level above the others.

10

Kelly

Oct 24, 2025

·

Stayed 1 night

Always a comfortable stay at Potters, friendly staff, comfy bed and a great night sleep. Won’t stay anywhere else in town.

10

Quinn

Jan 22, 2026

·

Stayed 2 nights

Clean Hotel Great Location Excellent staff

10

Rayne

Mar 30, 2025

·

Stayed 3 nights

The staff member who checked me in (last name forrest, sorry didnt catch the first name) was amazing and helpful and i would recommend this place to any one who travela to Toowoomba

10

Sarah

Nov 7, 2023

·

Stayed 1 night

A lovely place for just a quick stop in Toowoomba. The staff are what makes this place. We really appreciated the early check in. The staff went above and beyond and phoned us after we'd checked out to let us know we'd forgotten a phone charger. Will be back next year.

10

Teresa

Jul 3, 2025

·

Stayed 1 night

Great overnight stay, walking distance to town centre. Staff very friendly , rooms quiet and clean and parking is easy. Restaurant meal at motel was great. Will defistay again.

10

Rinaldo Ronnebro

Jan 15, 2026

·

Stayed 1 night

Nicely updated and near central Toowoomba. Positively greeted at arrival by receptionist. Advice on restaurants and activities.

10

charmaine

May 10, 2024

·

Stayed 1 night

Friendly and helpful staff. Fantastic room service, wonderful food and very quick

10

Pip

Aug 23, 2025

·

Stayed 1 night

Excellent service, spotless accommodation, perfect location close to CBD. Great meal in the restaurant. Thanks

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AI-generated summary based on recent guest reviews

Location

Central and very walkable, close to Grand Central, the CBD, Empire Theatre and Laurel Bank Park, making shopping, dining and shows easy. Some guests found it quiet, though a childcare next door can create daytime noise.

Related guest reviews

10

Nicole

Jun 29, 2025

·

Stayed 1 night

The distance to Grand Central and the Empire Theatre is fantastic. There was nothing I didn't like.

10

Carolyn

Apr 10, 2023

·

Stayed 1 night

Lovely big rooms, very comfortable king bed, easy after hours check in, Close to downtown.. Check out beautiful Laurel Bank Park behind the property. A hop, step and a jump to the cinema.

8

Catherine

Sep 14, 2023

·

Stayed 1 night

Excellent location..

10

Louise

Sep 29, 2025

·

Stayed 1 night

Easy walk to the Empire Theatre and city center. Perfectly located.

10

Robert

May 19, 2025

·

Stayed 1 night

Great5 parking and location next to shopping and eating facilities

10

Jennifer

May 3, 2025

·

Stayed 1 night

Great location and comfortable room. We were loaned umbrellas when it was raining- very thoughtful.

10

Shane

Sep 18, 2025

·

Stayed 2 nights

Great hotel, walking distance to shopping centre and Main Street

10

Caroline

Aug 20, 2025

·

Stayed 1 night

Great location in the heart of town

10

Nicole

Oct 1, 2023

·

Stayed 2 nights

Very close to Grand Central shopping centre (~5mins walk), which is massive and has everything you need. Close to Laurel Bank Park (~5mins walk) which is beautiful in September for the flower festival. Rooms were neat, clean, and spacious. Provided with basic things like ironing board & iron, kettle, and fridge, and also extra amenities in a shared room for washing laundry, and microwave.

10

Jeffrey

Jul 26, 2024

·

Stayed 1 night

Great location for shopping and theatre.

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Dining

Many guests enjoyed the on-site restaurant, praising tasty dinners, room service and breakfast. However, several report it is closed on some weekends or holidays, and a few mention inconsistent breakfast quality or confusing voucher arrangements.

Related guest reviews

10

Lisa

Oct 22, 2025

·

Stayed 2 nights

Great Hotel, close to everything, lovely staff, quality restaurant with attentive staff

8

Heather

Sep 1, 2025

·

Stayed 1 night

The rooms at Potters were very clean and comfortable and the bathroom was spacious and worked well. Our room was very dark with no aspect outwards at all, but different rooms would vary in light. Our breakfast orders were undercooked and not correct but pleasant enough and it is convenient to offer breakfast to guests. We would stay here again.

10

Graham

Nov 22, 2024

·

Stayed 1 night

Great room service, excellent meal

10

Jennifer

Jun 22, 2024

·

Stayed 1 night

A great stay. Easy checkin friendly staff. Comfy bed. Great food for dinner and breakfast.

4

Carrie

Aug 29, 2024

·

Stayed 2 nights

Stayed over a weekend and to our surprise found they don't serve food or drinks Saturday night through to Monday. Quite shocked as they had a full house and have a bar and restaurant. Shower and carpet dirty. Disgusted to learn they expect guests to wash their own dishes, unless they take all dishes out between guests and wash them in a machine eww. Sound proof rooms, I don't think so as we loved the yelling drunk girls next door.

10

GWYNETH

May 11, 2024

·

Stayed 2 nights

Great staff loved happy hour and the delicious evening meals ...short walk downtown .... will definitely book again when in Toowoomba.

4

Margaret

Sep 25, 2025

·

Stayed 1 night

Ordered room service - food was poor: felt like frozen vegetables, plastic potato mash and tired chips cooked in stale oil. Room was fine with plenty of space and modern bathroom. Wifi desperately waiting for upgrade.

8

Colin

Aug 10, 2023

·

Stayed 1 night

Potters is comfortable, clean and easily accessible to Toowoomba CBD. Not that its a deal breaker, but the "Breakfast Included" option only provides you with a $50 breakfast voucher, so if you and your partner are hungry then you'll be putting your hand in your pocket for the extra $$. Just seems a little stingy to me and not stated in the Wotif booking.

10

Dallas

Nov 8, 2025

·

Stayed 1 night

The staff were extremely friendly and helpful. The room was extremely clean and the bed was very comfortable. Another bonus, was the room was really quiet. Having a restaurant attached which offered room service definitely enhanced our stay. We would definitely stay here again.

10

Pip

Aug 23, 2025

·

Stayed 1 night

Excellent service, spotless accommodation, perfect location close to CBD. Great meal in the restaurant. Thanks

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $157	10	11 $213	12 $151	13 $142	14 $142
15 $142	16 $143	17 $163	18 $142	19 $143	20 $143	21 $143
22 $142	23 $142	24 $144	25 $142	26 $138	27 $142	28 $142
29 $142	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $144	3 $142	4 $144	5 $144
6 $144	7 $142	8 $142	9 $142	10 $144	11 $144	12 $142
13 $144	14 $144	15 $144	16 $142	17 $142	18 $144	19 $142
20 $144	21 $144	22 $142	23 $142	24 $142	25 $141	26 $142
27 $141	28 $142	29 $144	30 $142	31 $142

Potters Toowoomba Hotel

Prices for Potters Toowoomba Hotel

Monthly average prices

About this property

Location

Room options

Two-Bedroom Apartment

Interconnecting King Rooms

King Room Accessible Room

Deluxe King Room

Executive King Room

Deluxe Twin Room

Guest reviews of Potters Toowoomba Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Potters Toowoomba Hotel

Prices for upcoming dates