Sheets had faecal matter stains and a full ashtray was left on the balcony. When I complained the next morning compensation was offered by means of a free breakfast. Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust. Hotels.com gave me a $25 hush voucher. The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful. Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet
Sheets had faecal matter stains and a full ashtray was left on the balcony. When I complained the next morning compensation was offered by means of a free breakfast. Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust. Hotels.com gave me a $25 hush voucher. The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful. Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet