Holiday Inn Express & Suites Dallas North - Addison by IHG

Clean, Quiet, and many places to eat nearby. And free park was a BIG plus.

Listen, when me and my husband changed our stay to this hotel, it was a game changer. This hotel was such an upgrade from the first hotel we were at that was ALL under construction. We will definitely be back to Holiday Inn!!! Daisha at front desk was soooo nice and helpful!!! The welcome waters were a great welcome. It's the little things!! Breakfast was DELICIOUS!!! The room was so nice and clean!! There was a full gym for my gym rat husband. The bed was comfortable and the pillows were the coolness pillows! We really enjoyed our stay here! The price, was also cheaper than the from hotel we had with all the construction. This is your hotel right here ...HOLIDAY INN!!

Our stay was great! Met new people pool side! Had a great breakfast and just a relaxing stay.

It was one of the nicest Holiday Inns I’ve been to. It’s quiet, clean, staff are nice, breakfast was great, plenty of free parking. There was nothing to really complain about. Solo traveler here and I had no issues or concerns about security or safety. Highly recommend!

We booked this hotel for our girls trip. The service was excellent. Great location! Nice clean hotel. Clean spacious room. Nice big bathroom, water pressure and hot water was perfect! Although we brought our own shampoo and conditioner, if you forget, the bathroom comes ready with full size bottles of dove shampoo, conditioner and body wash. Although we didn’t get to enjoy the pool, the outdoor patio area was our favorite part. The weather was perfect while we were there. 10/10 would stay again.

Very clean , excellent breakfast , great parking

The hotel was updated and well-maintained outside and in. The room and bathroom were very clean and the cleaning staff were very friendly and thorough. There were a variety of options at breakfast and parking was plentiful. We have already booked our next trip to Dallas and will be staying at the same hotel. Definitely recommend!

Decent hotel but in need of an update, clean room, the staff isn’t very friendly and I guess Texan in me just likes to be greeted when I walk into a business.

overall great stay, friendly staff, easy check in/out process. facilities are starting to show their age.

Amazing. Great staff. Amazing neighborhoods. Lovely cleaning at times. Gym was ok. I was glad to stay. John 14:6

Very clean and comfortable hotel.

Stinky room

Breakfast was good. Front desk staff was friendly, especially Crystal. Found a roach in my room. Changed to another room and the unit blew out cold air. Had to cover it with a towel

Friendly staff, great free breakfast, easy check in. Our Room was musty, carpet was sticky, light fixture missing from bathroom.

In general, my 3-day stay was good. The hotel is clean, breakfast was good and the service staff was helpful. That said, I woke up on my last day to find several ants in the bathroom. Obviously, this made me concerned about other parts of the room. Whatever they are doing for pest control is not working.

Great location, good breakfast, comfortable beds, and very clean.

One of the cleanest hotels I have ever stayed in, will be using the same hotel for any future trips to Addison Texas.

Very clean rooms, comfortable beds, good lighting in the bathrooms for doing makeup. Easy check-in and check-out and safe neighborhood with lots of good dining options.

The hotel was clean and inviting. Breakfast was very good. Overall excellent and would stay here again

We like staying here, it’s central to our activities. But, We chose a room that said “ non-smoking” and confirmed it with the front desk upon check in. She said Hotel is non-smoking so that was good. However, the room smelled so bad. Smelled like it had been smoked in or was just dirty/mildew Desk said they were full and couldn’t move us. We were there 3 days and ended up buying air fresheners and a candle to offset the smell which did help so much. We did report it on the check-out and suggested they change the filter and clean the carpet. Breakfast was good. Chairs sure are worn out in the dining area, staff was cordial but not super friendly.

Nice clean and quiet hotel. Large room with plenty of space.

This usually my go to hotel! Last few stays there have been problems! This last stay the AC smelled like urine! It was extremely bad! I would have requested a different room but I wasn’t feeling well and didn’t have the energy to pack up and switch rooms

the only thing they kept me from giving 5 stars was that the window covering did not fully cover the window leaving huge gaps on each side allowing the outside parking lot lights to shine in the room- very bright- otherwise it was great- large rooms with very nice staff

Everything was fine but the air conditioning at room 220 smells bad. I hope they can fix it

This hotel was the loudest hotel I have ever stayed in… The walls are so thin and you can hear every single noise of people around you and above you did not sleep at all due to how loud it was

The room was nice but no hot water and the water pressure is terrible

The hotel itself is nice - clean and staff was super nice!!! The walls are so thing and the people around us were so loud

Rooms were modern and clean!

The room was spacious and clean.

Great hotel in Addison. Especially liked the sliding "barn door" between the sleeping area and the bathroom, entry area. Comfortable beds.

The staff was very friendly and accommodating. Had better service than the higher dollar hotels in the area. It's in a very convenient location where almost everything is about a 10 minute or less drive away and even then there are plenty of places you can just walk to behind the hotel itself. Will be staying again if I ever make a trip back to Dallas! Thank you again for an awesome stay!

It is very clear on my profile "top floor, away from elevators". Despite checking in at 2pm I was gievn the second floor next to the elevators and ice. I did not make a fuss but I have had little to no sleep because of the RUDE guests stomping around above me both nights until 1am and 4am - something that wouldn't have been an issue if I had been given the preferred room type. I will not book this property in the future, even though i had enjoyed it several times in the past. The front desk also ignored my calls 5 times overnight and even hung up on me when I called from my cell. I eventually had to head to the lobby in person and still nothing was resolved!

The team is always so accommodating. I stay here frequently because they make me feel welcomed, safe and they always remember me. They have a great group of people from Maangement to hospitality! In all my travels (200 plus days a year) this is one of favorite places to stay. Oh and the beds are very comfortable!

We found this hotel to be pretty average for the price range. Front desk employee was fairly disorganized for a few minutes, but that was fine! She was friendly but did something we found to be very unsafe. As I was checking in (I’m female, my husband was in the car so it looked like just me) another few people came to check in. Instead of having them wait a respectful distance she told them to come and stand right behind me. It made me uncomfortable as then she started to give me instructions and was very polite, but announced out loud (regular volume , no whispering or effort to be discreet ) what floor I was on. Thankfully, she did not announce my room number because these people were in line behind me like they would be in a conveniencestore line. It makes me very uncomfortable when I’m traveling, even with my husband ,for my floor to be announced to everybody in the lobby. I’m sure she meant no harm but I feel like maybe more training should be put in place to help keep guests safe. Room was average for the price. Bathroom and bed were clean, but the carpet was very dirty. We were exhausted and I wasn’t thinking and walked around barefoot. My feet were so brown from the carpet that before getting into bed I had to wash them in the tub and wore shoes the rest of the time. Normally I do anyway, but again was very tired. Breakfast offerings and quality were average for the price. The staff that were serving breakfast were very friendly and professional.

I thoroughly enjoyed my stay at this hotel. It started with the hospitable smile, introduction, and welcome of Dysha, the Font Counter Administrator! She was so pleasant to work with, and she made me feel extremely WELCOME! She is a Keeper! Upon leaving, she was working, and she still exhibited that same inviting disposition. I left the hotel feeling GREAT because of her PROFESSIONALISM, WILLINGNESS TO HELP, and AWESOME PERSONALITY! I had to take the time to give her KUDOOS for an AWSOME EXPERIENCE she, Dysha, allowed me to experience!

Everything was great, except the people at the front desk, they weren't very friendly and didn't represent how nice and clean this hotel is.

Waited in like for 45 minutes and still was told my room was not ready at 415pm

I had a great stay. Came for business and it was a perfect place to stay.Jay at the front desk greeted me and checked me in. He was very efficient and made me feel welcome. The breakfast was great and the room was very comfortable and a perfect place to stay.

The location is excellent, the room was clean, front desk was friendly and the breakfast attendants were attentive and courteous. Breakfast was fresh and all countertops were clean. My wife and I THANK YOU!!! All common places around the building looked maintained, as well as the parking areas. Overall a great place, fantastic front desk service and definitely would stay again when visiting the area.

The front desk lady was not properly trained and did not place us in the correct room, when we got to the room we called down and asked. She said they didn’t have the one I booked available and they would give me a discount. Hotel explained the next day I would need to contact hotels.com to request partial refund which I did. They told me the girl didn’t

Great location, plenty of good restaurants close by

This was my second time staying here and I enjoyed it just as the first. Very welcoming staff, nice, comfortable rooms that were cleaned to my standards and it is centrally located on the strip in Addison. The location is so convenient.

Great location, easy to find, lots of dining options that are walkable.

Clean and overall just a great hotel, will be using Holiday Inn Express from here on out. This location is 5 min from shopping and restaurants. Overall great place to stay for the weekend or long stay.

Fairly new. Quiet, Great neighborhood. No issues.

Greatcaccess to Dallas North Tollway and many restaurants.

Great location. Very peaceful and wonderful breakfast

Check in was easy and the hotel was pretty nice. It’s within walking distance to many food places and the comedy club.

This was close to everything in Addison. It's also close to the tollway as well. I had a great stay.

It is very quiet and quaint and off of the beaten path yet very convenient to get to either beltline Road or Dallas Parkway. The staff was great. The hotel was clean and the breakfast was amazing.

The breakfast was great they had it stocked at all time and they even had healthy option available like high protein yogurt and egg white omelette

It was one of the nicest Holiday Inns I’ve been to. It’s quiet, clean, staff are nice, breakfast was great, plenty of free parking. There was nothing to really complain about. Solo traveler here and I had no issues or concerns about security or safety. Highly recommend!

Staff was friendly and the place was clean. Breakfast was presented well and what you’d expect at a Holiday Inn Express!

Nice, clean and comfortable. The only thing I was missing was to be able to eat from a real plate with real cutlery instead of plastic.

Great place to stay! Great breakfast and friendly staff!

Room was fresh and bright. Enjoyed breakfast buffet.

We had a great stay. Breakfast was excellent and everything was very clean. Couldn't ask for more. Our friends were staying at a much pricier hotel and wished they had booked here instead.

Clean Rooms , Excellent communication with staff ! Amazing breakfast ! Best hotel for the price -)

The location is excellent, the room was clean, front desk was friendly and the breakfast attendants were attentive and courteous. Breakfast was fresh and all countertops were clean. My wife and I THANK YOU!!! All common places around the building looked maintained, as well as the parking areas. Overall a great place, fantastic front desk service and definitely would stay again when visiting the area.

Staff is welcoming very helpful and accommodating to individual needs Breakfast is outstanding