What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately SGD 16 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 5:30 PM, and check-out is by 11:00 AM. Late check-out is available for a fee of SGD 50, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of SGD 75 per vehicle (one-way, maximum occupancy 7). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and designated smoking areas. However, specific details about accessible facilities are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Singapore, within a 15-minute walk of Raffles Place and Merlion. It is approximately 0.7 miles from Bugis Street Shopping District and 1.3 miles from Marina Bay Sands Skypark.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The Quay Hotel in Singapore

Average nightly price at The Quay Hotel by month, last 12 months (USD)
Month	Average price
January	$99
February	$105
March	$99
April	$93
May	$97
June	$95
July	$108
August	$110
September	$98
October	$129
November	$102
December	$98

What guests think

At The Quay Hotel, travellers highlight a very central, walkable location near Boat and Clarke Quay with easy transit, compact rooms—often windowless—and friendly staff, creating a simple base for sightseeing and short stays.

Facilities are limited: there is no on-site restaurant (some use a partner hotel for breakfast), but self-service laundry and hallway water dispensers help; ride-hailing drop-offs can be awkward because the entrance sits at a bus stop. Rooms are small with limited storage, and feedback mentions thin walls or nightlife noise, plus occasional quirks like temperamental hot water or weak shower pressure. Cleanliness is often good, yet housekeeping and maintenance can be inconsistent, with reports of stained hallway carpets, worn towels, and occasional lingering odors. Expect a simple, well-located base for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no on-site restaurant (some guests use a partner hotel for breakfast), but there is self-service laundry and corridor water dispensers. Ride-hailing pick-up/drop-off can be inconvenient because the entrance is at a bus stop.

Related guest reviews

10

Jafni Suhail

Oct 26, 2025

·

Stayed 1 night

The room was super clean. Good amount of soap, towels. Only the inconvenience is no drop off in front of hotel. If you take taxi you need to drop at the adjacent road and walk.

6

Gladys

Jun 14, 2025

·

Stayed 4 nights

This property is located centrally in Singapore. Not far from many places, however the bus lane is located directly in front of the hotel thereby taxis and Grab drivers have to pick you up or drop you off across the street. Be careful in the shower/ bathroom. The floors are tiled and the shower shoots directly onto the bathroom floor making it very slippery. There aren't any dressers or counter space in the bathroom to place your toiletries. Aside from that the stay was rather nice and quiet. There are no restaurants on site but plenty nearby.

8

Heike

Apr 21, 2025

·

Stayed 2 nights

Wir hatten ein Zimmer mit Fenster. Klein, aber modern und komfortabel eingerichtet. Gute Lage um die wichtigsten Sehenswürdigkeiten zu Fuss zu erkunden. Bushaltestelle direkt vor der Tür und auch die Metrostation war in der Nähe. Restaurants und Einkaufsmöglichkeiten vorhanden. Wasserspender auf dem Hotelflur fanden wir praktisch.

8

Yolanda

Feb 20, 2025

·

Stayed 1 night

This hotel was in a great location. The hip on hop off bus and other city transportation was just outside the lobby. Walking to restaurants and other sights was easy. The hotel room was clean but very small. Amenities included a hot pot, house shoes, and toiletries. There was also a hot and cold water device to refill water bottles or make cup of hot beverage.

10

Barry

Oct 17, 2023

·

Stayed 2 nights

Booked this hotel for our stopover for 2 nights travelling from Australia to the UK. Based on cost and location. The room was entirely functional, clean and had sufficient space. The staff were superb, sorting out the faulty safe within 20 minutes of reporting it. The hotel has no dining facilities but there are plenty of options nearby. The nearest MRT (underground) was Clarke Quay, which was about 5 minutes' walk, so very convenient. Overall, we would stay here again.

8

Cheryl

Oct 3, 2024

·

Stayed 4 nights

Good value for the price. Dining options for a GF person was limited in immediate area although found around town using public transportation or long walk. Public transportation is right out front of hotel ( bus stop) so there's always folks hanging around during the day and early evening. Overall, place is quite,clean and has on site laundry.

10

marlon

Mar 3, 2025

·

Stayed 4 nights

The quay hotel is in a great location next to tourist attractions and Singapore river area ! Hotel room is very small but well kept ! Staff members are very friendly! They got a laundry room on the top floor very nice! Front desk employees are very kind and helpful! Hotel amenities are limited but price is affordable for the area you staying at ! Most attractions are in walking distance! Lots of places prefer cash but that can be negotiated! Love my stay though! Hotel is in excellent condition and well located! Will be back when am In Singapore

10

Scott

Oct 12, 2025

·

Stayed 4 nights

A great place to stay near the heart of Clarke Quay. It was also great to do laundry at the hotel

10

Simony

Feb 14, 2026

·

Stayed 3 nights

Hotel bem localizado. Região do Boat Quay tem muitos restaurantes. Tranquilo de caminhar do hotel para vários pontos turísticos da cidade. É oferecido desconto para café da manhã em outro hotel, logo em frente.

8

diana

Oct 13, 2025

·

Stayed 1 night

No pick up No drop off in front of the hotel for grab car. hotel entrace is a bus stop. very small hotel. average, not bad. clean. Smooth check in and check out. 40 min walk to Fullerton hotel, Merlion Park.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but housekeeping and maintenance can be inconsistent, with stained hallway carpets, worn or stained towels, lingering odors, and occasional missed spots.

Related guest reviews

4

Narelle

May 12, 2025

·

Stayed 1 night

Staff were friendly and helpful and check in was a quick and smooth process. Hotel was about a 10 min walk from the train stations and easy to find. However, I had read previous reviews about rooms that smelt musty and mouldy, and that’s exactly what I got. I had a standard single room and it was so difficult to breathe, despite the air con being on. Staff couldn’t change my room as the hotel was fully booked, but they did come to spray air freshener, which only helped for about 5 mins. I would have gone to stay somewhere else if it wasn’t so late. Definitely unsafe for your health and lungs and I wouldn’t recommend staying here. Perhaps other rooms may not be as bad, but if you get given room 407, I strongly advise you request a change! I’m just awaiting to see if I can receive any compensation for it.

10

Jean-Francois

Jun 15, 2025

·

Stayed 3 nights

Clean place. Near everything.

6

Yanhua

Feb 5, 2026

·

Stayed 3 nights

The room smells like sewage, it came from the shower drain, we covered it to avoid sleeping with sewage stinks. There is no ice dispenser in the hotel. The front desk staff goes missing during random times during the day without a way to contact, so have to wait around. The construction noise from both sides of the building from 8am -6pm, can’t rest during the day.

6

Bernd

Jan 16, 2025

·

Stayed 1 night

Sehr gute Lage des Hotels, man ist sehr schnell am Fluss. Leider war die Sauberkeit nicht gut. Auf dem Toilettensitz war viele Haare und das Bettlaken und die Decke hatten an vielen Stellen Flecken. Ohne Zweifel war die Bettwäsche gewaschen, wenn man dann als Gast, im Bettwäsche schlafen soll, die an vielen Stellen mutmaßliche Blutflecken aufweist, dann ist das schon sehr fragwürdig. Der Checkin und der Check out war schnell und effizient.

10

Erika

Mar 4, 2025

·

Stayed 1 night

We had a great stay at the Quay, which is walkable and also has a bus stop right in front of the hotel. There were many shops and restaurants around to enjoy. The actual room was very clean and comfortable.

4

Michelle

Nov 2, 2025

·

Stayed 4 nights

Das Zimmer war in guter Lage. Allerdings war unser Zimmer sehr sehr klein, nicht mal Platz um seinen Koffer irgendwo zu verstauen. Leider war es auch nicht wirklich sauber. Jeden Tag nach der „Reinigung“ lag noch immer eine Spange mit Haaren vom ersten Tag an dort (sie gehörte mir nicht) und allgemein war es nicht so richtig sauber. Die Zimmer waren extrem hellhörig und die Reinigungskräfte haben morgens früh ohne Hemmungen so viel Krach gemacht wie es nur ging. Für den Preis wirklich nicht zu empfehlen.

10

Praveen

Dec 20, 2024

·

Stayed 1 night

Clean, good central location

2

Elisabeth

Dec 20, 2023

·

Stayed 1 night

Die Teppichböden auf den Fluren haben so viele große Flecken, dass es schon ekelig ist.

10

Jo

Oct 23, 2025

·

Stayed 3 nights

Clean room and bathroom. Didn't get any breakfasts.

10

EVERARDO

Nov 19, 2025

·

Stayed 3 nights

Ubicación excelente, limpieza todo ok

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact, with many windowless options and limited storage; some feel dated while others are modern, and guests mention thin walls, street or nightlife noise, and occasional weak pressure or fluctuating hot water.

Related guest reviews

6

Kenn Li

Aug 30, 2024

·

Stayed 3 nights

The hot water was temperamental. Expensive for what we got. Location was good.

8

Marinor

Jul 26, 2025

·

Stayed 5 nights

The room is quite small and has no window, but it is clean. The place is close to Chinatown and has many places to eat. Nice place to stay.

10

Abigail

Dec 20, 2023

·

Stayed 1 night

Stayed just for one night on a stopover on our way from the UK to Sydney. The staff were helpful, letting us leave our bags there before check in and after check out. The room was modern and clean, good air con and had added extras (slippers, toothbrush etc in room). Location is also super convenient - 5 minutes walk from Boat Quay and 10 minutes from Raffles Place MRT. Wouldn't hesitate to stay here again.

6

roxane

Feb 12, 2024

·

Stayed 3 nights

Il n’y a pas de fenêtre dans la chambre Ça ne ressemble pas aux photos

6

Margaret

Mar 2, 2023

·

Stayed 1 night

Really tiny room with no place to put luggage or really anything else. No place to sit or put clothes. Can’t open windows for fresh air; they were all taped shut. Lots of noise from the street at all hours of the night. Nice bathroom amenity kit, but pack your own conditioner. Slippers, large safe, tiny fridge (that wasn’t cleaned out from previous occupants). The lighting in the bathroom was much too dark, even with the lighted mirror, but this is a common problem in most hotels. It doesn’t seem to occur to hotel room designers that you might actually want to *see* yourself in the bathroom mirror. Overall, the room condition wasn’t great; it was definitely starting to look old and worn. The floors were quite dirty. The location was great in terms of proximity to bars and restaurants, but for the price, there might be nicer properties in the area.

6

Ron

Feb 26, 2025

·

Stayed 2 nights

Good central location and the staff are nice. The room I had was dated and run down. The carpet looked old and patchy. The bathroom was renovated and had good water pressure.

8

Clarissa Jane

Jan 17, 2024

·

Stayed 10 nights

Property was right by the bus station, so that was nice and the front service was helpful. However there were not enough towels, some of the light switches didn't work, the toilet didn't flush very well and the shower water got boiling hot and then cold very fast.

8

SHUMPEI

Oct 13, 2025

·

Stayed 2 nights

シャワーの水の勢いがかなり弱いです。

10

Robson

Dec 28, 2025

·

Stayed 5 nights

Hotel mto bem localizado. Muito proximo do metro clark quay e com ponto de onibus na porta. Quarto pequeno mas foi um excelente custo benefício.

6

Robert

May 5, 2025

·

Stayed 4 nights

Basic room with no window, but in a great location.

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Service

Service is generally friendly and helpful, with smooth check-in and baggage storage, though a few guests found reception inattentive or occasionally unavailable.

Related guest reviews

6

Robbert

Dec 1, 2025

·

Stayed 2 nights

Good central location. OK room but with great shower. Nice and polite front office staff!

6

kim

Apr 20, 2025

·

Stayed 5 nights

average but the service staffs are very friendly and helpful.

8

Mark

Jun 22, 2025

·

Stayed 2 nights

Good location. Helpful staff. Safe snd cozy. Good deal for a stopover in Singapore. Will return.

6

Yanhua

Feb 5, 2026

·

Stayed 3 nights

The room smells like sewage, it came from the shower drain, we covered it to avoid sleeping with sewage stinks. There is no ice dispenser in the hotel. The front desk staff goes missing during random times during the day without a way to contact, so have to wait around. The construction noise from both sides of the building from 8am -6pm, can’t rest during the day.

10

Raymond

May 20, 2023

·

Stayed 1 night

Great location. Perfect hotel for the quick 1 night stay in Singapore. Excellent staff. Will definitely stay at this property again. Great value for money.

10

Juliana

Mar 23, 2025

·

Stayed 1 night

I enjoyed my short stay at the Quay Hotel, it's clean and comfortable with friendly, helpful and accomodating staff, for an English speaking foreigner there were no language barrier as the staff were multilingual. This property was within walking distance to everything I needed from the Merlion Park, Chinatown, Gardens by the bay and finish off with a visit to Lau Pa Sat...with dinner and shopping, Satay Street...a must when visiting. The entrance may appear a little surprising at first, but once you looked past it and embrace the downtown area its a lovely little nook, I truly enjoyed my time in Singapore and the comfort of the Quay Hotel.

10

Robert

Jun 16, 2025

·

Stayed 4 nights

The Staff was very helpful in answering all my questions, ordering taxis for me.

6

Anita

Nov 26, 2024

·

Stayed 4 nights

The hotel is clean and very central , very easy to find the way . The bus stop is right in front of the hotel and MRT is near by . The staff are very friendly . It was a very good experience .

8

Michelle

Mar 2, 2025

·

Stayed 7 nights

Great central location, walking distance to Chinatown, MRT. Reception staff not very attentive. More interested in sitting on their mobile phones!

8

Phelan

Nov 7, 2025

·

Stayed 2 nights

Had a good stay. The staff at the front desk were very kind and helpful and more than willing to store my bags before my check-in and after my check-out. Easy budget friendly stay

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AI-generated summary based on recent guest reviews

Location

A consistently praised central spot near Boat and Clarke Quay, Chinatown, and the river, with MRT and a bus stop close by; walkable to major sights, though some note nightlife noise nearby.

Related guest reviews

10

Daniel

May 28, 2024

·

Stayed 1 night

The hotel is conveniently located about 6 minutes from an MRT station. I had a single room with no window. The room had a small fridge, a place to put the luggage and a bathroom. Everything was clean and in good condition. Check-in and out was quick with no issues. I had a good, quiet night. I would stay there again.

6

Luc

Oct 28, 2025

·

Stayed 1 night

Well located

8

Shane

Mar 25, 2025

·

Stayed 1 night

Great location in a central part of the city with access to popular sites and many amenities.

10

MARINE

Sep 8, 2025

·

Stayed 3 nights

Hotel tres bien placé et proche du metro. A pied, nous avons pu egalement acceder a plusieurs lieux de visites, top

8

Stefan

Jul 7, 2025

·

Stayed 4 nights

Great place to stay to be close to the action of the Quay area and if up to it extremely walkable to all the attractions nearby. Definitely a hike in the heat, but if walking isn’t for you then close to an MRT station to make every thing even more accessible!

8

bessie

Mar 12, 2025

·

Stayed 4 nights

Very convenient, at the center of everything

10

Simony

Feb 14, 2026

·

Stayed 3 nights

Hotel bem localizado. Região do Boat Quay tem muitos restaurantes. Tranquilo de caminhar do hotel para vários pontos turísticos da cidade. É oferecido desconto para café da manhã em outro hotel, logo em frente.

10

Robson

Dec 28, 2025

·

Stayed 5 nights

Hotel mto bem localizado. Muito proximo do metro clark quay e com ponto de onibus na porta. Quarto pequeno mas foi um excelente custo benefício.

10

Chetiya Thivanka

May 16, 2025

·

Stayed 2 nights

Great location, loads of places to eat, right next to Clark Quay. Walk up past the bus stop to get you grab, just a 100 meters or so

10

Kavita

Dec 27, 2024

·

Stayed 5 nights

Great location with boat quay on one side and Chinatown on the other. Loved that they had a fresh Orange juice vending machine. Bus stop was right at the hotel and train station was a 5 min walk at Clarke quay central.

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant or breakfast, but many nearby eateries and bars; some guests used discounted breakfast at a partner hotel, and early-morning options can be limited.

Related guest reviews

8

Connie

Sep 2, 2024

·

Stayed 4 nights

Awesome location, close to Boat and Clarke Quay also MRT. Lots of restaurants and bars close by. Most restaurants open around 11am so not much breakfast spots.

10

Frank

Sep 7, 2025

·

Stayed 1 night

Das Zimmer war sauber und groß genug. Frühstück konnte auch gebucht werden - war in einem anderen Hotel, aber nur ein paar Schritte entfernt. Personal war auch sehr freundlich und hilfsbereit.

8

Timothy

Oct 19, 2023

·

Stayed 1 night

Great for a quick stay. Close to food

8

David

Mar 3, 2025

·

Stayed 2 nights

We were disappointed to find there was no restaurant or rooftop tce. The room was comfortable if tight with the oversized tv. The quote for airport transfer was ridiculously high. Very close to everything

10

Juliana

Mar 23, 2025

·

Stayed 1 night

I enjoyed my short stay at the Quay Hotel, it's clean and comfortable with friendly, helpful and accomodating staff, for an English speaking foreigner there were no language barrier as the staff were multilingual. This property was within walking distance to everything I needed from the Merlion Park, Chinatown, Gardens by the bay and finish off with a visit to Lau Pa Sat...with dinner and shopping, Satay Street...a must when visiting. The entrance may appear a little surprising at first, but once you looked past it and embrace the downtown area its a lovely little nook, I truly enjoyed my time in Singapore and the comfort of the Quay Hotel.

8

Jeremy

Nov 20, 2023

·

Stayed 3 nights

Great location - excellent for bars & restaurants and close to Marina Bay

10

Ines

May 5, 2023

·

Stayed 1 night

Hotel look old but Room is renovated and super clean. Nice personal and few minutes walking from many restaurants with a nice view to the city.

10

Barry

Oct 17, 2023

·

Stayed 2 nights

Booked this hotel for our stopover for 2 nights travelling from Australia to the UK. Based on cost and location. The room was entirely functional, clean and had sufficient space. The staff were superb, sorting out the faulty safe within 20 minutes of reporting it. The hotel has no dining facilities but there are plenty of options nearby. The nearest MRT (underground) was Clarke Quay, which was about 5 minutes' walk, so very convenient. Overall, we would stay here again.

10

Simony

Feb 14, 2026

·

Stayed 3 nights

Hotel bem localizado. Região do Boat Quay tem muitos restaurantes. Tranquilo de caminhar do hotel para vários pontos turísticos da cidade. É oferecido desconto para café da manhã em outro hotel, logo em frente.

10

Chetiya Thivanka

May 16, 2025

·

Stayed 2 nights

Great location, loads of places to eat, right next to Clark Quay. Walk up past the bus stop to get you grab, just a 100 meters or so

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $103	19 $103	20 $103	21 $110	22 $103	23 $114	24 $114
25 $110	26 $103	27 $110	28 $123	29 $123	30 $117	31 $117

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $97	3 $110	4 $97	5 $103	6 $110	7 $114
8 $123	9 $103	10 $97	11 $97	12 $110	13 $122	14 $120
15 $103	16 $110	17 $110	18 $91	19 $97	20 $103	21 $103
22 $103	23 $97	24 $97	25 $97	26 $103	27 $117	28 $117
29 $97	30 $103

The Quay Hotel

Prices for The Quay Hotel

Monthly average prices

About this property

Location

Room options

Standard Single Room

Superior Double Room Without Windows

Superior Room with Windows

Deluxe Double Room, City View

Deluxe Family Room

Superior Twin Room Without Windows

Triple Room Without Windows

Guest reviews of The Quay Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Quay Hotel

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