Deltapark Vitalresort****

This is a “must stay and relax” type of place. The staff is incredible, the customer service is superb and the amenities (spa. Swimming, kayaking, paddleboarding, boating, biking, etc.) is fabulous. The property is lakefront with amazing views. It is centrally located to visit several cities and easy parking. Highly recommend and the four restaurants are so good. Great time and will visit again!

Good experience

The staff was pretty unwelcoming; most of them made us felt like we were not a good fit for the place. All else was great.

Not kids friendly.

It was underwhelming. Front desk/office was superb but everyone else needs retraining. Morning team at the restaurant (Breakfast team) need retraining. Very rude when they demanded our room number as we were serving ourselves breakfast and then he realized it was part of the room. Wouldn’t offer us coffee or tea as we watched him serve others. He was very attentive and had a sense of urgency with selective people. Maybe diversity training is required. Thai restaurant only serves two times and then closes. Spa close at 6pm~ no pool unless you book spa appt. No rooftop availability unless you book a certain room type. Actually surprised Fine Hotels & Resorts recognizes this hotel as a four star hotel as it is NOT a four star hotel. However overall it is clean and the food at the bar is ok. Bar team is friendly too.