Name: Zenao Appart'hôtels Troyes
Address: 1 Cours Jacquin, Troyes, France, Troyes, Aube, France
Rating: 7.35

Guest reviews

7.3

Good

Based on 2,444 verified reviews

Who stays here?

Business

36%

Couple

52%

Family

10%

What guests think

AI-generated summary based on recent guest reviews

At Zenao Appart'hôtels Troyes, travellers highlight very spacious apartments and a walkable location, with generally friendly staff, while noting the unusual setting within a senior residence and ongoing site works, occasional river noise, and paid underground parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Sue

Sep 22, 2025

·

Stayed 1 night

Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.

8

Richard

Jan 5, 2025

·

Stayed 1 night

We like staying here and would stay there again.

4

Suzanne

Jan 1, 2024

·

Stayed 1 night

Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!

6

Bo

Dec 18, 2023

·

Stayed 1 night

Good: location with secure parking. Poor: standard and breakfast in an elderly home…

6

Michael

Sep 3, 2023

·

Stayed 1 night

Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.

1 Cours Jacquin, Troyes, France

Location

With a stay at Zenao Appart'hôtels Troyes, you'll be centrally located in Troyes, a short 9-minute walk from Espace Argence and 10 minutes by foot from Museum of Modern Art. This aparthotel is 0.6 mi (1 km) from Basilique St-Urbain and 0.9 mi (1.4 km) from Centre de Congrès de l’Aube.

Seine(0.1 miles)

Cathédrale St-Pierre et St-Paul(0.3 miles)

Espace Argence(0.4 miles)

Museum of Modern Art(0.5 miles)

Marché Des Halles(0.6 miles)

Basilique St-Urbain(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 20:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of EUR 5 per night. Guests are encouraged to contact the property in advance to reserve parking.

A buffet breakfast is available daily from 8:00 AM to 9:30 AM for a fee of approximately EUR 8 for adults and EUR 4 for children.

Pets are allowed, with a limit of one pet per room. There is a fee of EUR 5 per pet, per night, while service animals are exempt from fees.

Check-in is from 4:00 PM to 8:00 PM, and check-out is by 10:00 AM. Late check-in is available for a fee of EUR 5 between 8:00 PM and midnight, and late check-out is subject to availability for a fee of EUR 20.

Airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The property is centrally located in Troyes, just a short 9-minute walk from Espace Argence and 10 minutes from the Museum of Modern Art. Other nearby attractions include the Basilique St-Urbain (0.6 mi) and the Centre de Congrès de l’Aube (0.9 mi).

Children are welcome at the property. Free cribs are available on request.

Guests must contact the property in advance to reserve cribs or extra beds. Specific details on availability and costs are not provided.

Zenao Appart'hôtels Troyes

Amenities

Property description

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Guest reviews