Inn on Charlotte Boutique Hotel
From
$264
/ night
Select dates to see prices and availability
From
$264
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Business amenities
The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Dining
At Inn on Charlotte Boutique Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 9:00 AM for a fee.
Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars (stocked with some free items) and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Location
With a stay at Inn on Charlotte Boutique Hotel, you'll be centrally located in St. Augustine, steps from St. George Street and 3 minutes by foot from Flagler College. This bed & breakfast is 0.2 mi (0.3 km) from Castillo de San Marcos National Monument and 4.5 mi (7.3 km) from St. Augustine Beach.
What's nearby
St. George Street(0.1 miles)
Medieval Torture Museum(0.1 miles)
Matanzas River(0.1 miles)
Pena-Peck House(0.1 miles)
St. Photios National Greek Orthodox Shrine(0.1 miles)
Flagler College(0.1 miles)
Cathedral Basilica of St. Augustine(0.2 miles)
Colonial Quarter Museum(0.2 miles)
High Tide Art Gallery(0.2 miles)
Castillo de San Marcos National Monument(0.2 miles)
St. Augustine Pirate and Treasure Museum(0.2 miles)
Plaza de la Constitution(0.2 miles)
Oldest Wooden School House(0.2 miles)
Aviles Street(0.2 miles)
Spanish Military Hospital Museum(0.3 miles)
St. Augustine, FL (UST-Northeast Florida Regional)(5.2 miles)
Jacksonville International Airport (JAX)(51.6 miles)
Daytona Beach Intl. Airport (DAB)(54.7 miles)
Orlando Intl. Airport (MCO)(116.3 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Location
52 Charlotte, Colonial Quarter, St. Augustine, Florida, United States of America
St. George Street (0.1 miles)
Medieval Torture Museum (0.1 miles)
Matanzas River (0.1 miles)
Pena-Peck House (0.1 miles)
St. Photios National Greek Orthodox Shrine (0.1 miles)
Flagler College (0.1 miles)
Room options
5
Romantic Room, 1 King Bed, Balcony, City View
Room details
1 King Bed
Sleeps 2
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
3
Deluxe Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Separate Bathtub and ShowerPatio
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Superior Room, 1 Queen Bed, Balcony
Room details
1 Queen Bed
Sleeps 2
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Standard Room, 1 Queen Bed, Patio
Room details
1 Queen Bed
Sleeps 2
Balcony or TerraceDeck or PatioAir ConditioningWi-Fi (Free)Separate Bathtub and ShowerPatio
4
Superior Room, 1 King Bed, Ground Floor
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
Guest reviews
8.6
Fabulous
Based on 243 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Inn on Charlotte Boutique Hotel, travelers consistently praise the central, walkable location and often friendly staff, but report small rooms, tight and limited parking, renovation disruptions, inconsistent check-in communication, and mixed experiences with breakfast and room comfort.
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What guests think
At Inn on Charlotte Boutique Hotel, travelers consistently praise the central, walkable location and often friendly staff, but report small rooms, tight and limited parking, renovation disruptions, inconsistent check-in communication, and mixed experiences with breakfast and room comfort.
Several guests highlight clean rooms and comfortable beds. Common frustrations include absent or confusing on-site staffing, occasional reassignments to a sister property, renovation noise, unreliable Wi-Fi, and unclear or limited breakfast arrangements. Expect a charming historic stay with character, but variable service and comfort.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking exists but is tight and limited, with some unmarked spaces; several found it difficult, though some noted it was complimentary. Ongoing renovations occasionally caused noise or led to reassignments.
Related guest reviews
10
Aaron
Feb 14, 2024
·
Stayed 2 nights
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
6
John
Feb 27, 2024
·
Stayed 1 night
The location is great for the historic district and free parking a big bonus. The check-in was odd. The room was very small and the shower about 2 ft from the bed. Breakfast a bit odd also, no choices and you find out what you get when the food arrives. The food was good and we did like what they chose.
The location is great for the historic district and free parking a big bonus. The check-in was odd. The room was very small and the shower about 2 ft from the bed. Breakfast a bit odd also, no choices and you find out what you get when the food arrives. The food was good and we did like what they chose.
6
REBECCA
Dec 4, 2025
·
Stayed 1 night
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
8
David
Apr 9, 2024
·
Stayed 6 nights
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
2
David
May 2, 2025
·
Stayed 1 night
Nobody to welcome you. Shown to a room eventually by a member of staff who showed us to the wrong room type. Nobody available to resolve or any contact details out of hours. No information on breakfast. Didn’t check in or out as nobody available Room next door being refurbished but staff working on it in the evening for hours until after 9.30pm - drilling, hoovering, music and loud talking. Had to ask 3 times to stop until eventually did after 9.30pm. Not happy
Nobody to welcome you. Shown to a room eventually by a member of staff who showed us to the wrong room type. Nobody available to resolve or any contact details out of hours. No information on breakfast. Didn’t check in or out as nobody available Room next door being refurbished but staff working on it in the evening for hours until after 9.30pm - drilling, hoovering, music and loud talking. Had to ask 3 times to stop until eventually did after 9.30pm. Not happy
2
Jason
Oct 31, 2025
·
Stayed 2 nights
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
4
ORVILLE
Aug 23, 2024
·
Stayed 3 nights
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
8
John
Apr 22, 2024
·
Stayed 2 nights
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar. Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine). Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar. Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine). Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
8
Gerie
Apr 12, 2024
·
Stayed 2 nights
We did no experience any of the problems mentioned by other guests. We were delayed checking-in but once the clerk arrived, he was very helpful. I suggest that the A/C fan stay on all night, even when the cooling stops, to keep the air circulating. Our Honda Ridgeline truck had to be parked about a half block away, but we were so close to things we did not need it. Overall, it was a godd time.
We did no experience any of the problems mentioned by other guests. We were delayed checking-in but once the clerk arrived, he was very helpful. I suggest that the A/C fan stay on all night, even when the cooling stops, to keep the air circulating. Our Honda Ridgeline truck had to be parked about a half block away, but we were so close to things we did not need it. Overall, it was a godd time.
6
Will
Jun 14, 2023
·
Stayed 1 night
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms clean and well kept, while others reported dust, leftover items in showers, and maintenance problems such as loose hardware or weak hot water.
Related guest reviews
6
Nicole
Dec 23, 2024
·
Stayed 1 night
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
10
Aaron
Feb 14, 2024
·
Stayed 2 nights
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
10
Ruth
Apr 26, 2024
·
Stayed 2 nights
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
10
Maria D
Dec 18, 2023
·
Stayed 1 night
The Inn on Charlotte was one of the best hotels I’ve ever stayed in. Clean and comfortable, staff was super nice and friendly, the location is wonderful!
The Inn on Charlotte was one of the best hotels I’ve ever stayed in. Clean and comfortable, staff was super nice and friendly, the location is wonderful!
6
REBECCA
Dec 4, 2025
·
Stayed 1 night
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
4
ORVILLE
Aug 23, 2024
·
Stayed 3 nights
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
10
Lawrence
Dec 14, 2023
·
Stayed 2 nights
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
10
Sarah
Jan 27, 2023
·
Stayed 1 night
Great location and friendly staff. Arrived early and in the middle of their deep clean; very thorough which is fantastic!
Great location and friendly staff. Arrived early and in the middle of their deep clean; very thorough which is fantastic!
10
Sonia
Jul 17, 2024
·
Stayed 2 nights
The property was well kept, clean, and the staff and owners were really nice and helpful.
The property was well kept, clean, and the staff and owners were really nice and helpful.
4
Victor
Mar 24, 2024
·
Stayed 3 nights
The room was very small. It looked much larger from the pictures when I looked. The soap dispenser fell off the wall spilling everywhere. The internet didn’t work. We were there three days and they never cleaned the room. They replaced the towels once.
The room was very small. It looked much larger from the pictures when I looked. The soap dispenser fell off the wall spilling everywhere. The internet didn’t work. We were there three days and they never cleaned the room. They replaced the towels once.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally small due to the historic building, though many guests found beds comfortable and some enjoyed balconies. Some reported noise, stuffy temperatures or lack of A/C, and unreliable Wi-Fi.
Related guest reviews
8
Thomas
Sep 8, 2024
·
Stayed 3 nights
Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping
Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping
10
Aaron
Feb 14, 2024
·
Stayed 2 nights
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
10
Jo
Mar 3, 2025
·
Stayed 1 night
Our room was named “haven” and it was exacty that! Right in the middle of historic district, so convenient, nice balcony! Wonderful doors to balcony that blocked out all the fun energy out there when you’d had enuf. A quieyhaven inside💕💕
Our room was named “haven” and it was exacty that! Right in the middle of historic district, so convenient, nice balcony! Wonderful doors to balcony that blocked out all the fun energy out there when you’d had enuf. A quieyhaven inside💕💕
8
David
Apr 9, 2024
·
Stayed 6 nights
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
2
nasim
Dec 4, 2023
·
Stayed 2 nights
Where should I start? Let’s start with everything that has been described here is FALSELY advertised!! Started with having us to park somewhere outside of the premises… don’t count on the WiFi because it doesn’t work… I got one of the most expensive rooms that looked nothing like the pictures… as it is described in room details our bathtub was supposed to be “ Jetted bathtub” which was BROKEN and to top it off good luck finding any staffs around…
Where should I start? Let’s start with everything that has been described here is FALSELY advertised!! Started with having us to park somewhere outside of the premises… don’t count on the WiFi because it doesn’t work… I got one of the most expensive rooms that looked nothing like the pictures… as it is described in room details our bathtub was supposed to be “ Jetted bathtub” which was BROKEN and to top it off good luck finding any staffs around…
8
Sara
Dec 15, 2024
·
Stayed 2 nights
Very cute building and great location. We didn’t have a/c in the room which made it feel stuffy.
Very cute building and great location. We didn’t have a/c in the room which made it feel stuffy.
10
Lawrence
Dec 14, 2023
·
Stayed 2 nights
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
8
John
Apr 22, 2024
·
Stayed 2 nights
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar. Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine). Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar. Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine). Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
4
Victor
Mar 24, 2024
·
Stayed 3 nights
The room was very small. It looked much larger from the pictures when I looked. The soap dispenser fell off the wall spilling everywhere. The internet didn’t work. We were there three days and they never cleaned the room. They replaced the towels once.
The room was very small. It looked much larger from the pictures when I looked. The soap dispenser fell off the wall spilling everywhere. The internet didn’t work. We were there three days and they never cleaned the room. They replaced the towels once.
6
Will
Jun 14, 2023
·
Stayed 1 night
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, but consistency is uneven, with reports of absent check-in staff, room assignment errors, unexpected moves to a sister property, early door attempts, and limited communication about breakfast or fees.
Related guest reviews
2
Justyn
Jun 3, 2024
·
I booked a stay at the Inn on Charlotte and not only did I not get to stay in the Inn, I was forced to stay in the adjacent sister building. Come to find out, people were staying in the Inn on Charlotte the very next day after telling us “there’s repairs that need to be done so we can accommodate you there” very disappointed in the customer service
I booked a stay at the Inn on Charlotte and not only did I not get to stay in the Inn, I was forced to stay in the adjacent sister building. Come to find out, people were staying in the Inn on Charlotte the very next day after telling us “there’s repairs that need to be done so we can accommodate you there” very disappointed in the customer service
10
Aaron
Feb 14, 2024
·
Stayed 2 nights
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
My wife and I stayed here for our honeymoon and the property was well-maintained and exceptionally clean for a historic building. Ricky was very helpful with information about the town, tours, and places to go. Free ice, drinks, and snacks were available in the lobby and the breakfast was delicious. We will go back! Also, they were so helpful when I called at 9:30 at night and could not get into my room. Very nice staff that work here. Parking is tight so pay attention to the instructions.
4
David
Apr 15, 2024
·
Stayed 1 night
We were taken to wrong room by the staff. After putting our luggage in the room that the staff member checked us into we went out on the town. We were contacted via phone and told that we were in the wrong room. We then had to go back to the Inn and were told that we needed to move all our luggage to another room that was not as nice. This was a real pain.
We were taken to wrong room by the staff. After putting our luggage in the room that the staff member checked us into we went out on the town. We were contacted via phone and told that we were in the wrong room. We then had to go back to the Inn and were told that we needed to move all our luggage to another room that was not as nice. This was a real pain.
10
Ruth
Apr 26, 2024
·
Stayed 2 nights
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
10
Josephine
Jan 1, 2024
·
Stayed 2 nights
Very nice property that is centrally located. Close to shops and restaurants. The parking was convenient. Staff were also very friendly and check in was a breeze. They constantly checked up on arrival time and type of vehicle. Will definitely stay there again. One comment though, the room we stayed at could use an adapter or an extension cord. The plugs by the bed were behind the bed and not very accessible. We also had multiple devices that needed plugs and there were only 2 easy to get to by the front door. Of course these are first world problems and something we easily worked around. Just giving feedback to make this place perfect!
Very nice property that is centrally located. Close to shops and restaurants. The parking was convenient. Staff were also very friendly and check in was a breeze. They constantly checked up on arrival time and type of vehicle. Will definitely stay there again. One comment though, the room we stayed at could use an adapter or an extension cord. The plugs by the bed were behind the bed and not very accessible. We also had multiple devices that needed plugs and there were only 2 easy to get to by the front door. Of course these are first world problems and something we easily worked around. Just giving feedback to make this place perfect!
6
Norma
Jun 20, 2023
·
Stayed 3 nights
Liked the location. Loved our shower. Didn't like virtual check in at 5pm. No one was there to tell us that breakfast was only from 915 to 945. The parking was complimentary but someone else parked in our spot and they couldn't do anything about it. The breakfast was great. You don't get to choose. It's whatever they are serving...not what the website said.Jennifer and Carter were the best. Mandatory room cleaning few $15 per day. No mention of this when i booked the room.
Liked the location. Loved our shower. Didn't like virtual check in at 5pm. No one was there to tell us that breakfast was only from 915 to 945. The parking was complimentary but someone else parked in our spot and they couldn't do anything about it. The breakfast was great. You don't get to choose. It's whatever they are serving...not what the website said.Jennifer and Carter were the best. Mandatory room cleaning few $15 per day. No mention of this when i booked the room.
2
David
May 2, 2025
·
Stayed 1 night
Nobody to welcome you. Shown to a room eventually by a member of staff who showed us to the wrong room type. Nobody available to resolve or any contact details out of hours. No information on breakfast. Didn’t check in or out as nobody available Room next door being refurbished but staff working on it in the evening for hours until after 9.30pm - drilling, hoovering, music and loud talking. Had to ask 3 times to stop until eventually did after 9.30pm. Not happy
Nobody to welcome you. Shown to a room eventually by a member of staff who showed us to the wrong room type. Nobody available to resolve or any contact details out of hours. No information on breakfast. Didn’t check in or out as nobody available Room next door being refurbished but staff working on it in the evening for hours until after 9.30pm - drilling, hoovering, music and loud talking. Had to ask 3 times to stop until eventually did after 9.30pm. Not happy
2
Jason
Oct 31, 2025
·
Stayed 2 nights
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
10
Sonia
Jul 17, 2024
·
Stayed 2 nights
The property was well kept, clean, and the staff and owners were really nice and helpful.
The property was well kept, clean, and the staff and owners were really nice and helpful.
6
Will
Jun 14, 2023
·
Stayed 1 night
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
We booked this property because of the proximity to the downtown st Augustine area, which is great…parking was also very easy considering we were in a larger vehicle. The room was very small, but worked for just the two of us. Our room was described as having a “private balcony” which was really just a set of stairs leading to our door, I wouldn’t call it a balcony lol more like a stair landing lol also, we were told checkout was 11 am, and at 9:00, one of the staff attempted to unlock our door and open it as my husband and I were getting dressed! No knock first, nothing. Just the sound of the door code being entered and the door lock unlocking itself until my husband shouted wait please, and they left. Extremely unprofessional! We won’t stay here again, there’s plenty of other hotels within walking distance that we will try next time. This one was a bust😕
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AI-generated summary based on recent guest reviews
Location
Consistently praised central, walkable location close to downtown attractions, dining, and shops.
Related guest reviews
10
Melissa
Sep 25, 2024
·
Stayed 2 nights
In the heart of downtown. Just a great way to experience St. Augustine!!!
In the heart of downtown. Just a great way to experience St. Augustine!!!
8
Thomas
Sep 8, 2024
·
Stayed 3 nights
Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping
Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping
10
Patrick
Feb 11, 2024
·
Stayed 3 nights
Great location
Great location
10
Ruth
Apr 26, 2024
·
Stayed 2 nights
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
10
Jo
Mar 3, 2025
·
Stayed 1 night
Our room was named “haven” and it was exacty that! Right in the middle of historic district, so convenient, nice balcony! Wonderful doors to balcony that blocked out all the fun energy out there when you’d had enuf. A quieyhaven inside💕💕
Our room was named “haven” and it was exacty that! Right in the middle of historic district, so convenient, nice balcony! Wonderful doors to balcony that blocked out all the fun energy out there when you’d had enuf. A quieyhaven inside💕💕
6
CLAYTON
Aug 3, 2025
·
Stayed 2 nights
Easy walk to all historic areas. Did not get quite what we thought we were paying for And could have easily booked a hotel for cheaper and received better service and accommodations. Literally used the stay as a place to sleep, didn’t stay in room any longer than needed
Easy walk to all historic areas. Did not get quite what we thought we were paying for And could have easily booked a hotel for cheaper and received better service and accommodations. Literally used the stay as a place to sleep, didn’t stay in room any longer than needed
10
Joanne
Jul 29, 2024
·
Stayed 2 nights
Very cute BNB in the center of it all, walking distance to trolley, shops & restaurants. Very friendly staff, beautifully laid out room. Highly recommend.
Very cute BNB in the center of it all, walking distance to trolley, shops & restaurants. Very friendly staff, beautifully laid out room. Highly recommend.
10
Meredith
Sep 18, 2023
·
Stayed 3 nights
This property is centrally located to shopping, dinning, and attractions. Everything about the Inn on Charlotte is top notch. I will definitely stay again when I visit Saint Augustine in the future.
This property is centrally located to shopping, dinning, and attractions. Everything about the Inn on Charlotte is top notch. I will definitely stay again when I visit Saint Augustine in the future.
8
Lauren
Sep 23, 2024
·
Stayed 1 night
Perfect location for the price
Perfect location for the price
10
Paul
Feb 26, 2024
·
Stayed 2 nights
Fantastic location. Walking distance from all of the local attractions and dining options. Easy check in/out and reasonable pricing for location.
Fantastic location. Walking distance from all of the local attractions and dining options. Easy check in/out and reasonable pricing for location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast reviews are inconsistent: several guests enjoyed tasty, filling meals, while others found it disappointing, had no choices, or faced narrow serving times and unclear information.
Related guest reviews
10
Mark
May 5, 2024
·
Stayed 1 night
Very friendly staff, located in the heart of Saint Augustine. Nice room, beautiful breakfast!
Very friendly staff, located in the heart of Saint Augustine. Nice room, beautiful breakfast!
6
Nicole
Dec 23, 2024
·
Stayed 1 night
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
6
Norma
Jun 20, 2023
·
Stayed 3 nights
Liked the location. Loved our shower. Didn't like virtual check in at 5pm. No one was there to tell us that breakfast was only from 915 to 945. The parking was complimentary but someone else parked in our spot and they couldn't do anything about it. The breakfast was great. You don't get to choose. It's whatever they are serving...not what the website said.Jennifer and Carter were the best. Mandatory room cleaning few $15 per day. No mention of this when i booked the room.
Liked the location. Loved our shower. Didn't like virtual check in at 5pm. No one was there to tell us that breakfast was only from 915 to 945. The parking was complimentary but someone else parked in our spot and they couldn't do anything about it. The breakfast was great. You don't get to choose. It's whatever they are serving...not what the website said.Jennifer and Carter were the best. Mandatory room cleaning few $15 per day. No mention of this when i booked the room.
8
Lou
Sep 10, 2024
·
Stayed 2 nights
The staff were friendly and helpful. But the included breakfast was not up to par.
The staff were friendly and helpful. But the included breakfast was not up to par.
6
John
Feb 27, 2024
·
Stayed 1 night
The location is great for the historic district and free parking a big bonus. The check-in was odd. The room was very small and the shower about 2 ft from the bed. Breakfast a bit odd also, no choices and you find out what you get when the food arrives. The food was good and we did like what they chose.
The location is great for the historic district and free parking a big bonus. The check-in was odd. The room was very small and the shower about 2 ft from the bed. Breakfast a bit odd also, no choices and you find out what you get when the food arrives. The food was good and we did like what they chose.
8
David
Apr 9, 2024
·
Stayed 6 nights
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
We had room number 8 which was at the back of the property and upstairs. No elevator, so our luggage was heavy to carry up. However, one of the workers grabbed the heaviest luggage and took it up for us. Very nice. The room was quite small...bed, shower, toilet stall with sink. TV had few channels. We were not there much so it didn't matter. The LOCATION was perfect to everything we wanted to walk and see. The staff were over the top friendly, and breakfast was tasty each morning. If you don't care about your room being upscale, stay here....location, location, location!
6
Janet
Dec 11, 2023
·
Stayed 2 nights
Location was great and close to everything. I wish we would have known where our room was gonna be(room8)didnt like not being in main house. Breakfast was disappointing.
Location was great and close to everything. I wish we would have known where our room was gonna be(room8)didnt like not being in main house. Breakfast was disappointing.
10
John
Nov 7, 2023
·
Stayed 3 nights
We had a very good experience at the Inn on Charlotte. The service was excellent, the food was very good, the location is perfect for someone who wants to wander around in downtown Saint Augustine. We will come back next year.
We had a very good experience at the Inn on Charlotte. The service was excellent, the food was very good, the location is perfect for someone who wants to wander around in downtown Saint Augustine. We will come back next year.
10
Lawrence
Dec 14, 2023
·
Stayed 2 nights
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
Our recent stay at the Inn on Charlotte was fantastic. The location is perfect for seeing the historic part of St. Augustine. The suite (no. 4) was fabulous. The bed was wonderful; the bathroom was spacious and clean; the shower was great. The breakfasts were very good and filling. They had an afternoon wine social that wasn't all that great. I would recommend either offering much more wine (I think all we had was 4 ounces per person and no beer) and beer and more snacks (all they had was gold fish crackers and some cookies) or just skip it. My only real concern was that the coffee wasn't ready much earlier. It was available at 8:30 am. I guess I would have liked it at 7:30 am. However, overall I was quite pleased with our stay there.
10
Christopher
Feb 5, 2024
·
Stayed 1 night
Absolutely fantastic location, very friendly staff, great food and servic!
Absolutely fantastic location, very friendly staff, great food and servic!
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AI-generated summary based on recent guest reviews
2
Beth
Mar 6, 2026
·
Stayed 1 night
We were not able to find anyone to let us into the inn. We rang bell multiple times, called no answer no voicemail. Sent text message no response. We left and are disputing this charge.
We were not able to find anyone to let us into the inn. We rang bell multiple times, called no answer no voicemail. Sent text message no response. We left and are disputing this charge.
6
Barbie
Feb 22, 2026
·
Stayed 2 nights
The location is great, right by the Castile. The restroom sink was the smallest ive ever seen, no counter space at all. There is no breakfast and the only coffee was in another hotel next door, which was locked and my code didnt work. They overcharged me $80, i have no idea why.
The location is great, right by the Castile. The restroom sink was the smallest ive ever seen, no counter space at all. There is no breakfast and the only coffee was in another hotel next door, which was locked and my code didnt work. They overcharged me $80, i have no idea why.
6
REBECCA
Dec 4, 2025
·
Stayed 1 night
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
I realize this is an old house, but it should be in better condition renting to customers. Super small driveway with VERY limited tight parking. No signs to show where to check in or find staff to check in or out. Entire entry to our building appeared to be under construction, so initial appearance was poor. Double beds were a bit tight, but stated in advance. Door knob to room was not usable and kept falling off, bathroom door was not able to latch so no ability for privacy should have it been needed. TV or service (not sure which was responsible) had constant moving lines like there was interference from something. Room itself was quaint and No information as to how to inquire about breakfast, and since there was nobody in the few tables in the building next door, we didn't know if it was even offered. They said coffee available in the house next door but was just a k-cup machine and had small travel cups available, which I guess was fine. Location was nice and they did decorate nicely for the Christmas theme. Lady we met for check-in was pleasant and overall our one night was fine, but just not what you would expect from a historical beautiful building with not much information on where, when and how.
2
Jason
Oct 31, 2025
·
Stayed 2 nights
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
The Inn on Charlotte is no more. It has been shut down due to construction of a restaurant. I booked the reservations through Hotels.com under the belief that we would be staying at the Inn on Charlotte. We were told the day of check in that we would be saying at their sister Property called the Hemingway House. The Hemingway House room was so small you couldn’t even walk around the room. The tv was outdated and old. We got hoodwinked and should get a refund. The fact that they can advertise the Inn on Charlotte knowing that it’s being renovated is beyond sketchy.
6
CLAYTON
Aug 3, 2025
·
Stayed 2 nights
Easy walk to all historic areas. Did not get quite what we thought we were paying for And could have easily booked a hotel for cheaper and received better service and accommodations. Literally used the stay as a place to sleep, didn’t stay in room any longer than needed
Easy walk to all historic areas. Did not get quite what we thought we were paying for And could have easily booked a hotel for cheaper and received better service and accommodations. Literally used the stay as a place to sleep, didn’t stay in room any longer than needed
FAQs about Inn on Charlotte Boutique Hotel
Is parking available at the property?
Self parking is available on-site for a fee of USD 20.00 per day. Offsite parking is also available for the same fee, located 0.05 miles away. Reservations are not required.
What type of breakfast is offered?
A continental breakfast is available daily from 8:30 AM to 9:00 AM for a fee of approximately USD 15.00 per person.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 6:00 PM, and check-out is at 10:00 AM. Early check-in is available for a fee of USD 35, subject to availability. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival for late check-in instructions.
What accessibility features are available for guests with disabilities?
The property has step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility and pool access features are not provided.
Where is the property located in relation to key landmarks?
The property is centrally located in St. Augustine, just steps from St. George Street and a 3-minute walk from Flagler College. It is 0.2 miles from Castillo de San Marcos National Monument and 4.5 miles from St. Augustine Beach.
What are the policies for guests staying with children?
Children 11 years old and younger are not permitted at this property, making it an adults-only environment.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 327.7229755859375USD
- 2026-09-18: 458.5934110031128USD
- 2026-09-19: 457.873580368042USD
- 2026-09-20: 327.2014302520752USD
- 2026-09-21: 327.2014302520752USD
- 2026-09-22: 327.2014302520752USD
- 2026-09-23: 327.2014302520752USD
- 2026-09-24: 327.2014302520752USD
- 2026-09-25: 457.873580368042USD
- 2026-09-26: 458.68129261779785USD
- 2026-09-27: 326.75851952362063USD
- 2026-09-28: 327.2014302520752USD
- 2026-09-29: 327.2014302520752USD
- 2026-09-30: 327.2014302520752USD
- 2026-10-01: 262.3324167289734USD
- 2026-10-02: 327.2014302520752USD
- 2026-10-03: 327.2014302520752USD
- 2026-10-04: 262.3324167289734USD
- 2026-10-05: 262.3324167289734USD
- 2026-10-06: 261.8725181236267USD
- 2026-10-07: 261.86537270736693USD
- 2026-10-08: 262.3324167289734USD
- 2026-10-09: 327.7787378540039USD
- 2026-10-10: 327.2014302520752USD
- 2026-10-11: 262.3324167289734USD
- 2026-10-12: 262.3324167289734USD
- 2026-10-13: 261.8725181236267USD
- 2026-10-14: 262.3324167289734USD
- 2026-10-15: 261.8725181236267USD
- 2026-10-16: 327.2014302520752USD
- 2026-10-17: 328.54343750000004USD
- 2026-10-18: 262.3324167289734USD
- 2026-10-19: 262.3324167289734USD
- 2026-10-20: 261.8725181236267USD
- 2026-10-21: 262.3324167289734USD
- 2026-10-22: 261.8725181236267USD
- 2026-10-23: 327.7787378540039USD
- 2026-10-24: 327.2014302520752USD
- 2026-10-25: 261.8725181236267USD
- 2026-10-26: 262.3324167289734USD
- 2026-10-27: 262.3324167289734USD
- 2026-10-28: 262.3324167289734USD
- 2026-10-29: 261.8725181236267USD
- 2026-10-30: 327.7787378540039USD
- 2026-10-31: 327.2014302520752USD
- 2026-11-01: 392.54465072631837USD
- 2026-11-02: 392.54465072631837USD
- 2026-11-03: 393.2349890060425USD
- 2026-11-04: 392.54465072631837USD
- 2026-11-05: 392.54465072631837USD
- 2026-11-06: 524.1375437698365USD
- 2026-11-07: 524.1375437698365USD
- 2026-11-08: 393.2349890060425USD
- 2026-11-09: 392.54465072631837USD
- 2026-11-10: 392.54465072631837USD
- 2026-11-11: 390.48235749816894USD
- 2026-11-12: 392.43284597778324USD
- 2026-11-13: 524.1375437698365USD
- 2026-11-14: 524.1375437698365USD
- 2026-11-15: 392.54465072631837USD
- 2026-11-16: 392.54465072631837USD
The front desk is open daily from 10:00 AM - 6:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in is from 3-6 PM. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 11 years old and younger are not permitted at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for continental breakfast: approximately USD 15.00 per person
- Uncovered self parking fee: USD 20.00 per day
- Offsite parking fee: USD 20.00 per day (0.05 mi away)
- Early check-in fee: USD 35 (subject to availability)
- Housekeeping fee: USD 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Services
Tour Desk
Housekeeping
Banquet Facilities
Designated Smoking Area
Express Check-In/Check-Out
Activities
Garden
Outdoor Furniture
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Adults Only
Snack Bar/Deli
Internet
Free Wi-Fi
Parking
Parking