Name: Hampton Inn & Suites Oahu/Kapolei
Address: 91-5431 Kapolei Parkway, Kapolei, Hawaii, United States of America, Kapolei, Honolulu County, US
Price range: $165–$320 per night
Rating: 8.95

What guests think

Hampton Inn & Suites Oahu/Kapolei draws praise for its mall-side convenience, friendly staff, and value touches like free hot breakfast and parking, making it a practical base for families and travelers exploring Oahu beyond Waikiki.

Rooms are generally spacious and comfortable, though some guests mention dated decor, noisy or hard-to-control AC, occasional bed discomfort, and limited in-room microwaves outside suites. Cleanliness is typically strong, but reviews note inconsistencies such as bathroom misses, musty odors, and housekeeping lapses. Facilities include a small pool and gym, free parking that can be hard to find at busy times, and a laundry room with frequent equipment issues. Expect a clean, convenient west-side stay with easy dining choices and solid service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free self-parking is a major plus, but spaces near the hotel can be scarce at busy times. The pool is small and sometimes chilly, the gym is basic with occasional closures, and laundry machines are limited or out of order.

Related guest reviews

8

Cristina Moura Dos

Apr 30, 2024

·

Stayed 7 nights

It’s in a good location, but it wasn’t very quiet at times. The pool needed cleaning and temperature of water was colder than the ocean water temps.

10

Tammie Lynn

May 23, 2024

·

Stayed 5 nights

Free parking is great. However, at night it was hard to find a space because of gym in same lot and parking slots were not always available. But otherwise, loved facility and would stay there again,

8

Patricia

Aug 28, 2025

·

Stayed 2 nights

Our room was quiet. I was unsure about parking in the lot at first but we got spots near the hotel each time and it seemed safe. Parking is free which was great! We liked that this property is right by the mall and various restaurants. We visited the lagoons at Ko Olina and Pearl Harbor. We hit Walmart and Costco to stock up on supplies before heading to the North Shore. It was a good start to our vacation.

10

Li

Apr 12, 2025

·

This hotel is in the same plaza of the mall. Everything is within walking distance. The only thing I can complain about is their washer machine. There's only one and everyone line up until mid-night to wash their clothes. In the meanwhile, there are 5 dryers.

4

Brian

Jun 26, 2025

·

Stayed 1 night

I booked because it has fitness center. They had fitness's center closed for most of my stay. I would not have booked this hotel if they had disclosed this information to me at the time of booking.

10

Joseph

Jul 12, 2025

·

Stayed 2 nights

Parking is limited

8

Toby

Feb 2, 2025

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Stayed 2 nights

We had a great stay. Only disadvantage was that the pool was chilly. That is very minor though. Staff was excellent and very helpful!

8

Louise

Mar 4, 2025

·

Stayed 6 nights

Everything was great. The only issue was the laundry room. I never use the laundry rooms at any hotel but needed it this visit. There was only 1 working washing machine (out of 3) and 2 working dryers (out of 3).

4

Brian

Jun 26, 2025

·

Stayed 5 nights

I was disappointed they closed exercise room during most of my stay. I had booked this hotel based on it having an exercise room so I wouldn't had stayed there if they had notified me they would have it closed.

10

John

Apr 12, 2025

·

Stayed 3 nights

Excellent stay! Clean building with friendly service. Pool was nice. Free parking.

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Cleanliness

Many guests found the hotel and rooms very clean. However, several report issues like missed bathroom cleaning, musty odors, and inconsistent housekeeping.

Related guest reviews

8

a t clark

Feb 16, 2025

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Stayed 3 nights

Location was good, close to shopping and restaurants. Staff were very helpful. Room needs to be updated. Furniture was old and outdated. Floor in bathroom was filthy.

6

Grace

May 31, 2025

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Stayed 3 nights

Our bathroom wasn't thoroughly cleaned. Some towels had dirty spots, and there was hair left around the sink area. The room temp was also a little tricky to control. The mini fridge would not get as cold as we'd like, even at highest cold setting.

10

Kehaulani

Oct 20, 2025

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Stayed 3 nights

Our stay was wonderful. Clean rooms and facilities. The workout room was very clean and machines were up to date. The staff were approachable and friendly.

4

Stephanie

Jun 24, 2023

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Stayed 2 nights

There was a long wait to check in. Hair in the shower and sticky floors. Would be nice to have a microwave in the room. Loud clicking outside the room every morning.

8

Doreen Kalei

Jul 29, 2025

·

Stayed 4 nights

Food under bed, crumbs on sheets. Airconditioning was LOUD.

2

Christine

Oct 17, 2024

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Stayed 2 nights

Upon entrance , hotel seemed clean and front desk was nice. Once in the room there was a very intense moldy, mildew smell. The windows don’t open so no fresh air. They tried to remedy the situation with the engineer. They smelled the carpet and checked the filter and said there was nothing I could do. While showering I tried to use the conditioner which was empty. After getting out I wanted to use the lotion which was also empty. Overall my experience was terrible.

6

Karen

May 9, 2024

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Stayed 1 night

The hotel is beautiful. Rooms are large and comfortable, however there were food crumbs on the comforter inside the sheet and black things in the shower. The breakfast was good. The parking was horrible-they share a parking lot with a large mall and you had to drive for 5-20 minutes to find a parking place and then walk a long way back to hotel. I asked for the simple plastic water cups provided at every hotel and was told they don’t have any-had to drink water out of paper coffee cups-yuck. In a two person room they provided one coffee pod so no in room coffee until you walked downstairs-coffee pod was horrible anyway. Sad-decent room and bed comfort and breakfast but the horrible parking, bad in room coffee, and no drink cups and some cleaninging issues-we will never go back.

6

Sheryl

Aug 28, 2025

·

Stayed 2 nights

Bathroom flooring had brown goo seeping out it was pretty disgusting, each time you flushed the brown goo comes out, yuck!!!

10

David

Aug 21, 2025

·

Stayed 1 night

Great spot, very spacious and clean rooms and awesome staff!

10

Daniela

May 17, 2024

·

Stayed 3 nights

Very clean, newer hotel, with good breakfast and facilities

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Rooms

Rooms are generally spacious and comfortable with quiet interiors for many. Some note dated furnishings, noisy or hard-to-control AC, occasional bed discomfort, limited in-room microwaves, and noise from the mall or parking lot.

Related guest reviews

8

Trissey

Apr 23, 2024

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Stayed 3 nights

I was placed near parking lot and very crowded bar next door. Also I repeatedly turned AC off however it was cold and uncomfortable to sleep.

10

Vina

Dec 2, 2024

·

Stayed 6 nights

The hotel was conveniently located in a plaza with a mall, drugstore, grocery, restaurants, all in walkable distance. Overall, it is a great place to stay in but I just wish the room has a microwave oven and a working fridge.

10

Lili

Aug 29, 2025

·

Stayed 1 night

Conveniently located at Ka Makana Ali’i shopping mall - Foodland right across parking lot and their Mahi’ai restaurant was great. Large room, comfy bed, hot breakfast - only negative was noisy AC - but was a great location for family event in Waianae!

10

Kelli

Aug 8, 2024

·

Stayed 2 nights

It was noisy room

6

Raquel P.

May 22, 2025

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Stayed 3 nights

I like the free parking and free continental breakfast and close to stores and places to eat. What I did not like is the bed so uncomfortable, sagging and you can feel the spring of the mattress which indicates it’s old and time to replace and every time you turn or move it makes noise. Also, housekeeping is not done as I have requested to be done daily. We came back @night and our dirty towels and trash not picked up. I called front desk and they apologized and someone came and picked up only the trash but not the towels. I wish they have blower in the bathroom because it smells when somebody defecates. One more to add is the lack of microwave in the room. There’s refrigerator then there’s should also microwave in all their rooms and not only the suites.

10

Cheryl

Nov 26, 2024

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Stayed 1 night

Was as expected. We’re able to get an early check in. Room had a refrigerator, but no microwave

10

Renee

Mar 13, 2025

·

Stayed 6 nights

Rooms are a bit dated. Great shopping and restaurants walking distance.

8

Giadee

Nov 22, 2024

·

Stayed 6 nights

Difficult to maintain a nice temperature in room. After setting to my desired temperature, it would keep going back cold. I ended up not using the ac for all nights because the room would be too cold.

6

Veronica

Jul 2, 2024

·

Stayed 7 nights

Overall stay was pleasant and continental breakfast was great. Rooms were a little dated and dim. Hotel was well maintained and staff were kind.

10

Terry

Jun 22, 2025

·

Stayed 4 nights

Room was large, bed comfortable, nicely appointed bathroom with large counter area and walk-in shower. No noise from outside. Breakfasts were very good. Staff was helpful and pleasant. Would stay here again.

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Service

Staff are widely described as friendly, welcoming, and helpful with efficient check-in and proactive communication. A few guests experienced slower responses or unfriendly encounters.

Related guest reviews

10

Joann

Feb 24, 2025

·

Stayed 1 night

Staff was very helpful. Delicious breakfast. Need to repair the laundry equipment

10

Cherri Lee

Nov 2, 2024

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Stayed 6 nights

Great area with lots of food options within walking distance. Staff is very friendly. Breakfast was great. Would definitely stay here again.

10

DAVID

Apr 22, 2025

·

Stayed 2 nights

Great location and friendly staff members.

2

Reinette

May 18, 2025

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Stayed 2 nights

Manager was very rude and inconsiderate of my feelings wanting us to clean the room manager yelled at my child her name is Evelyn

10

Joy

Apr 1, 2025

·

Stayed 2 nights

The staff were very helpful, warm and friendly! They even sent follow up texts to check in on us. Wonderful customer service!

10

Ann Elizabeth

Oct 9, 2024

·

Stayed 11 nights

The staff is extremely friendly and helpful, especially Jasmine. It is in a great location. Appreciated the free parking and no tourist fees. This is our second time staying here and we intend to stay here every time we visit!

10

Elisa

Jun 25, 2025

·

Stayed 6 nights

Friendly staff, clean and quiet rooms. Convenient location in the mall.

10

Shanell

Apr 27, 2025

·

Stayed 1 night

This is such a great location. The staff are phenomenal. The front desk ladies were so amazing and accommodating. We got there early since we island hopped from big island. They got us preset up, held our bags. And the whole time were just amazing people. Easter weekend I’m sure was super busy, but that didn’t make no difference. Would definitely stay there again next time!

8

ELAINE

Aug 10, 2025

·

Stayed 1 night

Great property and value. Staff was very knowledgeable and hospitable. Loved the text feature that allowed direction communication to the FD without having to call for service. Everything was well thought out and I appreciated that. Free parking is AMAZING!! Over all great place to stay and will be my go to property when on Oahu

8

Fabian

Sep 15, 2024

·

Stayed 6 nights

Hotel was nice and clean. They offer housekeeping every other day. Staff was okay friendly, but were always looking at their computers in front of them when speaking to you. Whether you asked for a bag, extra toiletries, or a gen question, they wouldn’t make eye contact. Then ask, I’m sorry what was that? Overall, cleanness and location was safe and comfortable. We enjoyed it!

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Location

Set inside the Ka Makana Alii mall in Kapolei, the hotel offers easy access to shops, dining, and the H-1. It’s away from Waikiki and many central attractions, so a car helps.

Related guest reviews

8

Margaret

Jan 12, 2025

·

Stayed 2 nights

Great location as part of an outdoor mall with lots of shopping and dining. However it showed up when I searched for a hotel near the airport which it is definitely not.

10

Jean

Jan 4, 2025

·

Stayed 7 nights

Great location. Tons of food and shopping right in the same property.

10

Peggy

Sep 1, 2025

·

Stayed 9 nights

Right next to the shopping mall!! Dining and grocery store within walking distance. Chickens roaming freely was so cool. End of May to June is a nice time to visit. It’s not as humid. Kapolei is within driving distance to the Aloha Stadium swap meet. Alamoana high end shopping mall. Pearl Harbor Memorial Museum! We had a wonderful time!

10

Tracy L

Aug 17, 2025

·

Stayed 6 nights

If you want to be close to attractions this isn't the place. But if you want quiet and safe with convenient food, shopping this is the place for you. Great breakfast and quiet for sleeping. I did request a quiet area though.

8

Hoss

Mar 11, 2025

·

Stayed 4 nights

Great location close to everything

8

Andrew

Mar 10, 2025

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Stayed 1 night

Great hotel, felt clean and safe. Felt a bit overpriced though considering the location, not a bad spot, just not near any major attractions.

10

Sharon

Oct 31, 2024

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Stayed 2 nights

Location, location, location. The shopping, dining options near by, and free parking were a plus. The hotel was clean and updated and the staff friendly. It requires travel time to Airport, Waikiki Beach, and Pearl Harbor however we had a car rental so it wasn’t a hassle. However, many of the tours don’t pick up from this hotel. Otherwise, I highly recommend.

10

Robin

Jun 18, 2025

·

Stayed 1 night

Location proximity to everything in Kapolei and right next to mall

10

FRANCIS

Oct 5, 2024

·

Stayed 9 nights

Excellent location for the area. The hotel is very clean and convenient for shopping. I like that the mall and other stores are next to the hotel. Parking is “Free” which is a big plus. Over A and will be staying there the next I’m back on the island.

10

William

Mar 14, 2024

·

Stayed 2 nights

Good location in West Oahu.

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Dining

The free hot breakfast is popular and convenient, with grab-and-go options and 24/7 coffee or tea; some find it basic. Plenty of restaurants and a grocery are within a short walk.

Related guest reviews

10

Marissa

Aug 14, 2025

·

Stayed 3 nights

Friendly, great location, clean. Great breakfast.

10

Bruno

May 5, 2024

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Stayed 5 nights

Great location right next to a shopping center with tons of food options. Very far from Wakiki about 45min to an hour. Breakfast was really good every morning and it was nice that there was always fresh good in the lobby that was really good also.

10

carlos

Apr 9, 2025

·

Stayed 4 nights

Great property. Breakfast did the job! My kids loved the waffles. We didn't use the pool or laundry room but everything looked prestine. Would definitely stay here again. Slept like a baby! Small fridge and microwave definitely helps when you have kids.

10

Lisa

Oct 13, 2024

·

Stayed 3 nights

Great property away from the hustle and bustle of Honolulu. The daily breakfast at 6am was delicious and the before 6am “to go” bagged breakfast were much appreciated as an option. The location offered lots of dining options within walking distance.

10

Michael

Nov 12, 2023

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Stayed 4 nights

Friendly staff. Excellent breakfast food. Would like to see shuttle option from hotel. Grocery store and mall nearby was nice.

10

Nancy

Nov 8, 2025

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Stayed 1 night

Loved having breakfast included in the hotel fee!! And there was options for everyone. Love Hampton Inns they have consistently provide A1 service and quality

10

Gerald Lee

Apr 11, 2025

·

Stayed 8 nights

Excellent breakfast with lots of options. Super cleaning staff who went far beyond our expectations. Overall a fantastic experience. Would highly recommend this hotel to anyone.

10

Heidi

Aug 28, 2024

·

Stayed 2 nights

Loved the breakfast!

6

Danielle

Apr 16, 2025

·

Stayed 2 nights

Pubic hair in the shower, air conditioner that was loud and hard to manage, crappy breakfast with watered down juice and bad coffee

10

Vladimir

Feb 23, 2025

·

Stayed 5 nights

Nice breakfast Friendly staff Very clean hotel

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Month	Average price
January	$285
February	$284
March	$261
April	$258
May	$274
June	$298
July	$354
August	$260
September	$250
October	$235
November	$222
December	$270

Su	Mo	Tu	We	Th	Fr	Sa
				1 $307	2 $242	3 $219
4	5 $165	6 $174	7 $195	8 $261	9 $236	10 $244
11 $204	12 $195	13 $195	14 $229	15 $214	16	17 $248
18 $204	19 $180	20 $221	21 $220	22 $225	23 $240	24 $318
25 $252	26 $217	27 $195	28 $196	29 $208	30 $213	31 $209

Hampton Inn & Suites Oahu/Kapolei

Prices for Hampton Inn & Suites Oahu/Kapolei

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed with Sofa Bed, Refrigerator

Room, 2 Queen Beds, Refrigerator

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Refrigerator

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Guest reviews of Hampton Inn & Suites Oahu/Kapolei

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hampton Inn & Suites Oahu/Kapolei

Considering this hotel for your Kapolei trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $242	19 $320
20 $264	21 $192	22 $222	23 $285	24 $257	25 $216	26 $220
27 $179	28 $265	29 $291	30