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Platinum City Serviced Apartments - Room
Platinum City Serviced Apartments - Room
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Platinum City Serviced Apartments - Bathroom

Platinum City Serviced Apartments


Amenities

  • Parking

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Family Room

  • Allergy-Free Room Available

  • Designated Smoking Area


Property description

This smoke-free aparthotel has 41 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Platinum City Serviced Apartments as central for Melbourne CBD sights and transport, with good views, but note compact apartments that can feel smaller than photos, inconsistent cleanliness, and a mix of smooth communication and occasional check-in frustrations.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Compact

Service

Mixed

Location

Central

Dining

Unknown

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10

Frances

IAN-logo

Oct 7, 2025

·

Stayed 2 nights

Fantastic location close to so many things, clean, communication amazing definitely recommend
Fantastic location close to so many things, clean, communication amazing definitely recommend

6

Frances

IAN-logo

Oct 4, 2025

·

Stayed 2 nights

The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.
The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.

6

Kelly

WTF-logo

Jul 6, 2025

·

Stayed 2 nights

The pictures on site are very deceiving. Far smaller than expected.
The pictures on site are very deceiving. Far smaller than expected.

8

Dianne

WTF-logo

Jun 9, 2025

·

Stayed 1 night

The room was clean and well resourced (heating, TV, washing machine, oven, hob). The room had opening windows which was welcome (as so many properties of similar ilk don't have opening windows now). The interaction with staff was good. The bed was lovely and comfortable and most welcome. The room itself was quite small and sparsely furnished but tastefully done. It was not a practical set up however in a number of respects. There were no instructions to virtually anything within the room and it took quite some time to work out how to use the oven's various settings (I had to Google it), how to open the cupboards (required to press open rather than pull open), how to use to bathroom taps (see below) and to locate the utensils to assist with cooking. The utensils were ultimately found in an upper cupboard and which when pulled out resulted in a knife falling out of a receptacle (and which could be a potential risk). Similarly both the toaster and kettle were in upper cupboards - the toaster being unreachable even when I stood on a chair. The washing machine was a welcome addition but the clothes drying rack was super small and not able to hold many clothing items. The shower was difficult to fathom as the tap function seemed to be the exact opposite to what was displayed on the tap i,e, hot to one side and cold to the other. It was an overall enjoyable stay but a more practical approach is needed in relation to the property's resources.
The room was clean and well resourced (heating, TV, washing machine, oven, hob). The room had opening windows which was welcome (as so many properties of similar ilk don't have opening windows now). The interaction with staff was good. The bed was lovely and comfortable and most welcome. The room itself was quite small and sparsely furnished but tastefully done. It was not a practical set up however in a number of respects. There were no instructions to virtually anything within the room and it took quite some time to work out how to use the oven's various settings (I had to Google it), how to open the cupboards (required to press open rather than pull open), how to use to bathroom taps (see below) and to locate the utensils to assist with cooking. The utensils were ultimately found in an upper cupboard and which when pulled out resulted in a knife falling out of a receptacle (and which could be a potential risk). Similarly both the toaster and kettle were in upper cupboards - the toaster being unreachable even when I stood on a chair. The washing machine was a welcome addition but the clothes drying rack was super small and not able to hold many clothing items. The shower was difficult to fathom as the tap function seemed to be the exact opposite to what was displayed on the tap i,e, hot to one side and cold to the other. It was an overall enjoyable stay but a more practical approach is needed in relation to the property's resources.

10

Patricia

WTF-logo

Mar 17, 2025

·

Stayed 1 night

Clean and comfortable Views are great Plenty of dining options nearby
Clean and comfortable Views are great Plenty of dining options nearby

327 La Trobe Street, Melbourne, Victoria, Australia

Location

With a stay at Platinum City Serviced Apartments, you'll be centrally located in Melbourne, steps from Melbourne Central and 9 minutes by foot from Collins Street. This aparthotel is 0.3 mi (0.5 km) from Queen Victoria Market and 0.4 mi (0.7 km) from Bourke Street Mall.

Melbourne Central(0.1 miles)

Hardware Lane(0.2 miles)

Flagstaff Gardens(0.2 miles)

State Library of Victoria(0.3 miles)

Queen Victoria Market(0.3 miles)

RMIT University(0.3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 22:00

Before 10:00


Security deposit

AUD 200 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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