Ciudad de Alcala
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About this property
Amenities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe.
Rooms
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Location
A stay at Hotel Ciudad de Alcalá places you in the heart of Alcala de Henares, steps from Palacio Laredo and 7 minutes by foot from Parque O'Donnell. This hotel is 0.6 mi (0.9 km) from Monastery of San Bernardo and 0.6 mi (1 km) from Regional Archaeological Museum.
What's nearby
Palacio Laredo(0.1 miles)
Parque O'Donnell(0.4 miles)
Convent of San Juan de la Penitencia(0.4 miles)
Capilla de las Santas Formas(0.4 miles)
Teatro Salon Cervantes(0.4 miles)
Plaza Cervantes(0.4 miles)
Convent of Las Clarisas de San Diego(0.5 miles)
Colegio de San Ildefonso(0.5 miles)
University of Alcala(0.5 miles)
Corral of Comedies Theater(0.5 miles)
Monastery of San Bernardo(0.5 miles)
Regional Archaeological Museum(0.5 miles)
Cervantes Birthplace Museum(0.5 miles)
Torre de Santa Maria(0.5 miles)
Hospital de Antezana(0.5 miles)
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD)(13.9 miles)
Parking
Non-Smoking Rooms
Tour Desk
Luggage Storage
Vending Machines
Express Check-In/Check-Out
Location
Palacio Laredo (0.1 miles)
Parque O'Donnell (0.4 miles)
Convent of San Juan de la Penitencia (0.4 miles)
Capilla de las Santas Formas (0.4 miles)
Teatro Salon Cervantes (0.4 miles)
Plaza Cervantes (0.4 miles)
Room options
7
Triple Room
Room details
Sleeps 3
161 ft²
4
Single Room
Room details
151 ft²
8
Double Or Twin Room
Room details
Sleeps 2
140 ft²
Guest reviews of Ciudad de Alcala
Based on 162 verified reviews
Who stays here?
Business
18%
Couple
38%
Family
21%
Group
12%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Ciudad de Alcala, travellers highlight a very convenient location near the train station and center and generally helpful staff, alongside dated rooms with noise issues, mixed cleanliness, spotty in-room Wi‑Fi, and on‑site parking that can be limited.
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What guests think
At Ciudad de Alcala, travellers highlight a very convenient location near the train station and center and generally helpful staff, alongside dated rooms with noise issues, mixed cleanliness, spotty in-room Wi‑Fi, and on‑site parking that can be limited.
Several guests mention uncomfortable or worn mattresses, small TVs, maintenance problems, and occasional tobacco smells. Expect a basic, well-located base that suits short stays more than longer, comfort-focused trips.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking, including a garage, is available and described as safe, but spaces are limited and cannot be reserved.
Related guest reviews
Soledad
Dec 10, 2024
·
Stayed 1 night
Steve
Sep 27, 2024
·
Stayed 1 night
Juan Carlos
Oct 26, 2024
·
Stayed 2 nights
Jose
Mar 16, 2025
·
Stayed 2 nights
Jose Méndes
Jul 27, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some guests found rooms clean, while others reported poor housekeeping and maintenance signs such as dirty bathtubs, stains, and missed items under beds.
Related guest reviews
LUIS
Sep 2, 2025
·
Stayed 1 night
Frederik Marc
Jul 5, 2025
·
Stayed 1 night
ROSHAN KUMAR
Mar 12, 2025
·
Stayed 4 nights
Soledad
Dec 10, 2024
·
Stayed 1 night
marleny
Oct 9, 2024
·
Stayed 1 night
Sara
Jun 8, 2025
·
Stayed 1 night
Gerard
Dec 24, 2024
·
Stayed 1 night
MARI PAZ
Aug 29, 2024
·
Stayed 1 night
Jose Méndes
Jul 27, 2025
·
Stayed 2 nights
Daniel Alejandro
Jan 3, 2026
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and show maintenance issues; many reviews cite thin walls and noise from neighbors, along with uncomfortable or damaged beds. Several also noted very small TVs, occasional tobacco odors, and unreliable Wi‑Fi in some rooms.
Related guest reviews
Carlos
Feb 6, 2026
·
Stayed 1 night
Carlos J.
Nov 17, 2025
·
Stayed 1 night
Leah
Sep 19, 2024
·
Stayed 2 nights
Gerard
Dec 24, 2024
·
Stayed 1 night
Ramón
Nov 18, 2022
·
Stayed 1 night
leyla
Dec 21, 2025
·
Stayed 3 nights
Ana
Oct 28, 2025
·
Stayed 1 night
MANUEL
Nov 25, 2025
·
Stayed 1 night
Héctor
Jan 18, 2026
·
Stayed 2 nights
Daniel Alejandro
Jan 3, 2026
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are generally friendly and helpful, with quick issue resolution and late-night check-in noted. However, a few guests experienced unfriendly reception and pricing discrepancies compared with online rates.
Related guest reviews
LUIS
Sep 2, 2025
·
Stayed 1 night
HERMOGENES
Sep 19, 2022
·
Stayed 2 nights
Frederik Marc
Jul 5, 2025
·
Stayed 1 night
Juan
Nov 19, 2024
·
Stayed 2 nights
Soledad
Dec 10, 2024
·
Stayed 1 night
Steve
Sep 27, 2024
·
Stayed 1 night
Javier
Jul 4, 2023
·
Stayed 2 nights
Sara
Jun 8, 2025
·
Stayed 1 night
leyla
Dec 21, 2025
·
Stayed 3 nights
Ana
Oct 28, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Very convenient near the train station and a short walk to the city center, with easy access to public transport and nearby shops and bars.
Related guest reviews
HERMOGENES
Sep 19, 2022
·
Stayed 2 nights
Seunghyeon
Oct 27, 2024
·
Carlos J.
Nov 17, 2025
·
Stayed 1 night
Jose
Mar 16, 2025
·
Stayed 2 nights
marleny
Oct 9, 2024
·
Stayed 1 night
Sara
Jun 8, 2025
·
Stayed 1 night
Yilixe
Nov 8, 2025
·
Stayed 1 night
Jose Méndes
Jul 27, 2025
·
Stayed 2 nights
Gaudencia
Oct 24, 2025
·
Stayed 1 night
Jesús María
Jul 2, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
FAQs about Ciudad de Alcala
Is parking available at the property?
Self parking is available on-site for a fee of EUR 8 per day.
Is breakfast offered at the hotel?
Breakfast details are not specified, but there is a coffee shop/cafe on-site where guests can satisfy their appetite.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:30, and check-out is until 11:30. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is situated in the heart of Alcala de Henares, just steps from Palacio Laredo and a 7-minute walk from Parque O'Donnell. It is approximately 0.6 miles from the Monastery of San Bernardo and the Regional Archaeological Museum.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of EUR 10.6 per day, and advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 84.93916663654328USD
- 2026-11-06: 72.63578398872376USD
- 2026-11-07: NO DATA
- 2026-11-08: 66.38498559343338USD
- 2026-11-09: 65.56342734859467USD
- 2026-11-10: 66.29909365055084USD
- 2026-11-11: 65.48394054538727USD
- 2026-11-12: 66.29909365055084USD
- 2026-11-13: 79.75821407608032USD
- 2026-11-14: 90.83125590217591USD
- 2026-11-15: 66.47054939542771USD
- 2026-11-16: 66.47054939542771USD
- 2026-11-17: 66.47054939542771USD
- 2026-11-18: 66.47054939542771USD
- 2026-11-19: 75.32899393638611USD
- 2026-11-20: 88.6166458323288USD
- 2026-11-21: 89.72395512882233USD
- 2026-11-22: 66.47054939542771USD
- 2026-11-23: 66.47054939542771USD
- 2026-11-24: 66.47054939542771USD
- 2026-11-25: 66.47054939542771USD
- 2026-11-26: 68.68515946527481USD
- 2026-11-27: 112.98811280326844USD
- 2026-11-28: NO DATA
- 2026-11-29: 66.47054939542771USD
- 2026-11-30: 66.47054939542771USD
- 2026-12-01: 66.47054939542771USD
- 2026-12-02: 66.47054939542771USD
- 2026-12-03: 70.8997737966919USD
- 2026-12-04: 101.9150624540329USD
- 2026-12-05: 118.52464223945618USD
- 2026-12-06: NO DATA
- 2026-12-07: 73.114383866539USD
- 2026-12-08: 69.78171682071687USD
- 2026-12-09: 69.78171682071687USD
- 2026-12-10: 75.32899393638611USD
- 2026-12-11: 95.57224397823335USD
- 2026-12-12: 93.05662217464447USD
- 2026-12-13: 64.24518738452912USD
- 2026-12-14: 68.68515946527481USD
- 2026-12-15: 77.54360400623322USD
- 2026-12-16: 78.64015710010528USD
- 2026-12-17: 82.23082811546325USD
- 2026-12-18: 95.27123224449159USD
- 2026-12-19: 94.15317526851655USD
- 2026-12-20: 67.56710675086975USD
- 2026-12-21: 70.8997737966919USD
- 2026-12-22: 78.64015710010528USD
- 2026-12-23: 80.86551484943391USD
- 2026-12-24: 88.6166458323288USD
- 2026-12-25: 108.40121457443237USD
- 2026-12-26: 137.45751917541506USD
- 2026-12-27: 99.7004523841858USD
- 2026-12-28: 91.93856519866944USD
- 2026-12-29: 99.7004523841858USD
- 2026-12-30: 97.48584231433868USD
- 2026-12-31: 104.12967252388USD
- 2027-01-01: 99.7004523841858USD
- 2027-01-02: 93.05662217464447USD
- 2027-01-03: 62.03057731468201USD
- 2027-01-04: 64.44945295665741USD
- 2027-01-05: 76.8397886782837USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Self parking fee: EUR 8 per day
- Rollaway bed fee: EUR 10.6 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Tour Desk
Luggage Storage
Vending Machines
Express Check-In/Check-Out
Services
Tour Desk
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Vending Machines
Parking
Parking
Parking Onsite