What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for approximately EUR 13.50 for adults and EUR 6 for children. The specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out availability and costs are not specified.

Is there an airport shuttle service available?

An airport shuttle service is available for EUR 30 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located on Rua Áurea, just a short walk from attractions such as Rossio Square (0.2 miles), Elevador de Santa Justa (0.1 miles), and Bairro Alto (0.7 miles). Public transport availability is not mentioned.

The Lift Boutique Hotel in Lisbon

Average nightly price at The Lift Boutique Hotel by RIDAN Hotels by month, last 12 months (USD)
Month	Average price
January	$83
February	$84
March	$118
April	$157
May	$194
June	$154
July	$126
August	$128
September	$203
October	$180
November	$106
December	$97

What guests think

Across many reviews of The Lift Boutique Hotel by RIDAN Hotels, travellers consistently praise its central Baixa location near the Santa Justa Lift, and highlight warm, helpful staff and a reasonably priced breakfast that starts the day well.

Rooms are often compact, with some attic units having low ceilings; a few guests note thin walls, street noise or elevator sounds. Cleanliness is generally strong, though several reviews mention bathroom mold, damp or sewage odors, and occasional maintenance issues like weak shower pressure or inconsistent air conditioning. Expect a small, characterful base in the heart of Lisbon with friendly service and easy sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple: a very small elevator (sometimes noisy or out of service) and limited common areas with no real lobby; the property functions more like a compact boutique than a full service hotel.

Related guest reviews

10

MARIA LUCY

Dec 2, 2024

·

Stayed 8 nights

The location is perfect hotel is small and clean. Close to many restaurants and stores all walking distance also to 3 plaza. The staff members Julia an Bruno excellent good customer service. Very clean comfort beds. They just need to update the carpet on stairway and in the rooms. They also arrange our tours with private driver they were excellent. The rate of the tours reasonable since there was 4 of us. If you have chance take cooking class at "Compadre". Overall hotel was great 👍 they also have small elevator. I highly recommend the hotel.

8

Nancy

Oct 14, 2023

·

Stayed 1 night

Great location. Not a full service hotel (which I did not realize when booking). No lobby, tiny elevator. Room quite small, but reasonably well-appointed. Coffee maker did not work. Very, very nice front desk staff. Nice breakfast room, outdoor seating available.

10

Christophe

May 8, 2025

·

Stayed 6 nights

Chambre très propre , ménage et linges changés tous les jours . Petit déjeuner très convenable . Personnel très accueillant. Néanmoins l’espace petit déjeuner un peu réduit, odeur d’égouts à l’accueil vraiment pas agréable et surtout l’ascenseur hyper bruyant , comme un bruit de moto qui n’arrive pas à démarrer, cela est très embêtant car on l’entend dans la chambre , alors lorsque les gens rentrent tard dans la nuit c’est un peu pénible.. mériterait un peu plus d’entretien technique à ce niveau là ..

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10

Mathew

Sep 5, 2025

·

Stayed 1 night

Easy check in, great room, the lift for the hotel broke the next day but that is the only negative

6

Charisse Michelle

Sep 14, 2025

·

Stayed 3 nights

Love the boutique hotel and super convenient walking to food, shops, and attractions. The only downside was the advertised photos are out of date. There isn’t a restaurant or seating area beside the ones around the front desk.

8

Raquel

Nov 7, 2025

·

Stayed 2 nights

Me encanto todo, excepto por el ascensor que además de pequeño tarda muchisimo y cuando está en horario de check out si vuelve difícil utilizarlo

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4

Jeff

Dec 2, 2022

·

Stayed 19,327 nights

The staff at the front desk were very helpful, very friendly. But the property itself is old, tired, the walls are paper thin, and frankly the place is quite a bit worse for wear. And we stayed in one of the nicest rooms! Bottom line: this is not a four star hotel, far from it. It’s a three star at best. And potential customers should be informed of that.

8

Parkin

May 2, 2025

·

Stayed 2 nights

This is a really nice reasonably priced hotel located in an area surrounded by shopping, sights, and dining. The staff were uniformly friendly and helpful. The breakfast on offer is very nice and, at 10 euros, very competitive with the local establishments. The elevator is very small because, like many old European buildings, it is installed in the stairwell and surrounded by the original stairs. We had one of the Historic Rooms on the top floor; it was spacious and well furnished. The only downside is that there seems to be a problem regulating the water temperature in the shower. It would fluctuate between very hot and very cold. I'm not sure what the problem is, but the staff was aware of it. Our friend on the second floor did not have this issue. We enjoyed our stay, in any event.

6

Robert

Oct 22, 2025

·

Stayed 3 nights

This hotel advertises as a “boutique” but it feels run down and nothing special. When we arrived, we were assaulted by the smell of Frebreeze cleaning product. There was a faint hint of garbage smell. The front desk felt run down and there’s no lobby seating, just a generic dining room for breakfast. When we arrived in our room it was nice, it was clean, but smelled it smelled like dirty socks. It was very strong and very unpleasant. We asked for a new room and I fortunately we were downgraded. The only reason I booked the room is that it had windows overlooking the street. Instead of going thru the hassle of getting refunded the difference for the room, I opted for breakfasts for free. Breakfast was decent. Coffee mediocre. The main desk person was very nice and helpful. The night guy was ok. Not rude but not high level hospitality either. Overall, the hotel felt like a 2 star hotel and not worth the $270 a night I paid. But it’s in a great location, in the heart of the tourist area.

10

Rachel Mary

Jun 23, 2024

·

Stayed 4 nights

Lovely little hotel in the centre of Lisbon, close to two metro stations and almost next door to the Santa Justa Lift. The staff were all very friendly and helpful, breakfast was good value for money, excellent omlettes, cooked to order. The hotel was clean, but it could do with a bit of upgrading in places (the stair carpet was worn in places) Overall though a fabulous place to stay and would definitely return if i was travelling back to Lisbon. :)

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Cleanliness

Many guests report very clean rooms and effective daily housekeeping; however, recurring comments note bathroom mold or mildew and occasional damp or sewage odors in rooms or the lobby.

Related guest reviews

10

Becky

Feb 28, 2026

·

Stayed 7 nights

The room was very clean. The location was right in the city center, close to many shops and restaurants. We were upgraded upon arrival and the room (apartment) was very spacious. Breakfast each morning was very good as well. I would highly recommend this hotel to anyone wanting to stay in the heart of Lisbon.

4

anne

Mar 15, 2025

·

Stayed 3 nights

Draps taches, carreaux de salle de bain noircis et douche nécessite réparation. Programmation du réveil non fonctionnelle. Bon service de transport vers l aeroport

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10

Christophe

May 8, 2025

·

Stayed 6 nights

Chambre très propre , ménage et linges changés tous les jours . Petit déjeuner très convenable . Personnel très accueillant. Néanmoins l’espace petit déjeuner un peu réduit, odeur d’égouts à l’accueil vraiment pas agréable et surtout l’ascenseur hyper bruyant , comme un bruit de moto qui n’arrive pas à démarrer, cela est très embêtant car on l’entend dans la chambre , alors lorsque les gens rentrent tard dans la nuit c’est un peu pénible.. mériterait un peu plus d’entretien technique à ce niveau là ..

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10

AnaFátima

Feb 1, 2026

·

Stayed 2 nights

A equipe é muito cuidadosa conosco aempre perguntanfo sw precisa de algo. Eu gostei do café da manhã, servindo: melão, uva, abacaxi, suco de laranja, pão com queijo e presunto e outros salgados. Água filtrada é um item gratuito do hotel. Aquecedor doquarto onde me hospedei funcionou muito bem, limpeza excelente. A localização é perfeita: há 3 minutos do metrô-Baixa do Chiado.

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8

Denise

Mar 16, 2023

·

Stayed 4 nights

Very central, helpful staff, decent breakfast and clean room. Only downside was a smell of damp in room and inside curtain had damp spots on them. Old building and bathroom with no window doesn’t help. We had the doors open all time we were in room to help with smell.

6

Sophie

Mar 12, 2025

·

Stayed 4 nights

Few suspicious stains on the carpet in our room. Mould in the bathroom which could do with some treatment. A noisy bar somewhere local at the weekend but seemed to stop by midnight. Conveniently located with helpful staff.

10

Maj Anne-christine

Feb 19, 2025

·

Stayed 2 nights

Wonderful, helpful staff. The room was renovated with good taste and impeccable cleaning provided daily (already done by the time we returned from breakfast). Perfect location. Will definitely return next time visiting Lisbon.

8

Margarette

Feb 13, 2026

·

Stayed 2 nights

The room was clean, bathrom was clean; however, the shower showed mold/mildew Super friendly staff, room was ready early. But the room was really small (even for EU)

10

Mila

Jan 8, 2026

·

Stayed 1 night

Localização excelente e todos os funcionários gentis e dispostos a ajudar . O quarto estava limpo e aconchegante Mas, a água do chuveiro é bem fraca. O café da manhã é gostoso .

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4

Jan Terje

Feb 23, 2026

·

Stayed 3 nights

The location is perfect. But the bed was worn and rock hard (the springs in the mattress gave way), there was mold in the shower and on the carpet in the room, and the room had a generally unpleasant smell. The breakfast was fresh and good, and the staff were very friendly and accommodating.

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Rooms

Rooms are often small, with some top-floor historic or attic units having very low, sloped ceilings and limited storage, while others are renovated, cozy or occasionally spacious. Noise from streets, creaky floors or the elevator appears in several reviews, and some guests mention firm or worn mattresses, weak shower pressure or inconsistent AC.

Related guest reviews

10

Tais

Jan 22, 2026

·

Stayed 2 nights

O quarto era muito bom, porém no último andar (tipo sótão) e o teto era muito baixo q nos deixou apreensivos de bater com a cabeça. Café da manhã muito bom, funcionários muito simpáticos e atenciosos e localização excelente.

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10

Fahmi

Jan 11, 2026

·

Stayed 2 nights

The property was in great condition, centrally located and staff was amazing. I got a room facing the street, a bit of street noise from the window but wasn't bad or annoying.

4

Austin

Oct 13, 2023

·

Stayed 1 night

For the price this hotel costs, you’d expect it to be a better experience. I’m used to tight rooms when I travel… but these rooms are one on top of another. I could hear everything in every other room. Doors slamming, sex, showering. The floors were not well kept and overall was just an unpleasant experience. The only saving grace was that there were two amazing workers that checked me in. They were very sweet and gave me recommendations.

6

Grace

Sep 25, 2025

·

Stayed 2 nights

Great location! Whole hotel had a weird smell and the AC did not keep the room cool. Fine for a 1-2 night stay.

8

Elizabeth

Oct 27, 2024

·

Stayed 2 nights

Very friendly staff who went out and bought gluten free bread so I could eat the breakfast. Very clean. Postage stamp sized room. We both tripped on the ripped carpet on the stairs and took the lift after that, but otherwise great.

10

Christophe

May 8, 2025

·

Stayed 6 nights

Chambre très propre , ménage et linges changés tous les jours . Petit déjeuner très convenable . Personnel très accueillant. Néanmoins l’espace petit déjeuner un peu réduit, odeur d’égouts à l’accueil vraiment pas agréable et surtout l’ascenseur hyper bruyant , comme un bruit de moto qui n’arrive pas à démarrer, cela est très embêtant car on l’entend dans la chambre , alors lorsque les gens rentrent tard dans la nuit c’est un peu pénible.. mériterait un peu plus d’entretien technique à ce niveau là ..

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8

mathieu

Jan 4, 2026

·

Stayed 2 nights

Bel hôtel très bien situé près du métro Rossio et à 7-10 minutes à pieds de Praca do Comercio. Nous avions une chambre triple nommée historique au dernier étage avec un petit balcon. Chambre très propre avec des poutres au plafond. Seul inconvénient la 3e personne doit se pencher énormément pour accéder à son lit en raison du toit en pente.

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8

Nilian

Dec 19, 2022

·

Good location, room is very very small. Breakfast is ok, nothing fancy.

10

Mila

Jan 8, 2026

·

Stayed 1 night

Localização excelente e todos os funcionários gentis e dispostos a ajudar . O quarto estava limpo e aconchegante Mas, a água do chuveiro é bem fraca. O café da manhã é gostoso .

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4

Jan Terje

Feb 23, 2026

·

Stayed 3 nights

The location is perfect. But the bed was worn and rock hard (the springs in the mattress gave way), there was mold in the shower and on the carpet in the room, and the room had a generally unpleasant smell. The breakfast was fresh and good, and the staff were very friendly and accommodating.

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Service

Service is widely praised as warm, proactive and multilingual, with staff often going the extra mile to assist and resolve issues. A few reviews mention delayed room readiness or a rude interaction, but problems were typically addressed promptly.

Related guest reviews

10

Daniel

Mar 19, 2024

·

Stayed 3 nights

Helpful, knowledgeable, multi-lingual staff. Good restaurant recommendations! Hotel is very well located for walking to shops and restaurants and Baixa metro station is a 2-minute walk.

10

Sarah

Sep 9, 2025

·

Stayed 4 nights

Wonderful stay! Friendly staff available 24 hours. Close to everything! Great breakfast

4

olga

Jun 25, 2023

·

Stayed 3 nights

The hotel has a great location, close to the historic center and to many touristic attractions. It is also close to public transportation. However, the service was not very good. The afternoon/early evening front desk person was rude, short and snappy. I realize that she is the only one there taking care of so many things and maybe she needs assistance so that she would greet clients, and make them feel welcome. We avoided asking her anything as we knew her answer would be short and rude. The hotel looks more like a hostel. The stairs had a torn carpet and the elevator has seen better days. The room was acceptable.

10

Ana D.

Dec 19, 2023

·

Stayed 6 nights

I stayed at this Hotel for a week. Rates are reasonable for the location, It's close to many attractions. The front desk staff were amazing, very helpful and professional. The hotel is very clean, the breakfast is delicious with different options. As a solo female traveler I felt safe in the surrounding areas.

8

mayumi

Feb 25, 2026

·

Stayed 2 nights

Stuff was great . Just Room wasn’t ready check in time. Needed waiting at front

10

yiling

May 6, 2023

·

Good location at a walk distance to most of sightseeing in Lisbon, and a lot of restaurants around the hotel. The hotel was surprisingly quiet although near the shopping area. The staff was very friendly and helpful. train drivers were on strike when we were in Lisbon. The staff helped us with other options for our travel tours in Portugal.

8

Ali

Nov 10, 2025

·

Stayed 4 nights

Staff were courteous, and great. The only issue we had was that our room was nor prepared at 15:00 and the staff told us that it was. When i walked into the room it was not ready (bedsheets were undone, bins were full, it was not clean). however when i informed the staff, they immediately apologized and gave us a different room which was ready and clean. The only thing i would say is that the rooms a bit small and there is no cupboard in the room just a very small metal rack for hanging coats and jackets. Otherwise, the room was sufficient, clean, and the location of the hotel is perfect for a short visit. All of the best areas and key transport links are within 3 mins (Rossio metro station if you want to visit Sintra) to 15 mins (Cais do sodre metro station if you want to go to cascias or belem) walk. The hotel is next to Rossio metro, which also means that Sao George, Baro Alto, Chaido and all major places worth visiting are 10-15 mins walk. Would highly recommend for a short break.

10

Andrew

Jul 14, 2024

·

Stayed 4 nights

Very convenient centrally located hotel only a few metres from the Elevador de Santa Justa. State on front desk and breakfast incredibly helpful and friendly. I would recommend this hotel for anyone wanting a Lisbon stay. Ground floor and facade currently being renovated but no problem and hopefully be completed soon. Then WOW!

8

Tammy

Mar 20, 2024

·

Stayed 3 nights

The location was great, very central to a lot of main attractions and bus, tram and metro options. The hotel was clean and comfortable. Our room had an AC malfunction, but the staff was very helpful and got that fixed the next day. Service from the staff was very friendly and helpful. Special shout out to Diana at the front desk, who was fantastic and amazing! She was super helpful and friendly. We had some delayed luggage issues and she went that extra mile to help us work through it. Amazing!

10

Katherine

Aug 19, 2025

·

Stayed 4 nights

The staff was excellent! Rahima, the manager, was so friendly and helpful. The desk and breakfast staff was great! Clean, comfortable room with perfect air conditioning. Loved it! Wonderful Lisbon hospitality! Thank you all!

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AI-generated summary based on recent guest reviews

Location

Location is a standout: right in central Baixa beside the Santa Justa Lift, walkable to major sights, restaurants and multiple metro links. Some guests note typical street noise.

Related guest reviews

8

RAY

Apr 9, 2023

·

Stayed 5 nights

Perfect location

10

Kerrin

Sep 8, 2023

·

Stayed 2 nights

Great location, right next to the Lift, restaurants, and shopping.

10

David

Dec 14, 2024

·

We stayed here in late June 2024. It is in an Amazing location and walking distance to many places. Breakfast buffet for 10 euros was worth it. It is less than a half a mile walk to Praca de Comercio and the waterfront, closer than that to Rossio square, and conveniently located to many other restaurants and places.

10

Louise

Aug 9, 2025

·

Stayed 3 nights

Great central location, easy to identify as it’s right by Santa Justa lift. Excellent friendly service from check-in, to breakfast to the cleaners. Comfortable room with lots of space, very nicely decorated everywhere. Thank you for having us!

10

Malgorzata

Aug 15, 2025

·

Stayed 1 night

This is a really lovely hotel with a lot of local charm. It is right by the Lisbon lift and in the heart of the city center. Sightseeing points are within walking distance, and shopping and restaurants are nearby. The staff is very nice and welcoming, and breakfast is really good with a variety of choices. The coffee machine makes specialty coffees, which are included with breakfast. The lady at the buffet was the best.

8

Ali

Nov 10, 2025

·

Stayed 4 nights

Staff were courteous, and great. The only issue we had was that our room was nor prepared at 15:00 and the staff told us that it was. When i walked into the room it was not ready (bedsheets were undone, bins were full, it was not clean). however when i informed the staff, they immediately apologized and gave us a different room which was ready and clean. The only thing i would say is that the rooms a bit small and there is no cupboard in the room just a very small metal rack for hanging coats and jackets. Otherwise, the room was sufficient, clean, and the location of the hotel is perfect for a short visit. All of the best areas and key transport links are within 3 mins (Rossio metro station if you want to visit Sintra) to 15 mins (Cais do sodre metro station if you want to go to cascias or belem) walk. The hotel is next to Rossio metro, which also means that Sao George, Baro Alto, Chaido and all major places worth visiting are 10-15 mins walk. Would highly recommend for a short break.

10

David

Oct 4, 2025

·

Stayed 4 nights

The staff was so kind and thoughtful. The location was perfect for what we wanted to do. Very clean.

10

Diana

Jul 14, 2025

·

Stayed 1 night

Perfect location

10

Edgar

Aug 27, 2025

·

Stayed 3 nights

Great place to stay, location is unbeatable

10

Gregory

Feb 28, 2024

·

Stayed 4 nights

Great location, friendly staff. A bit pricy, but worth it if you prefer to be very well situated in the Baixa area, as you can walk to almost all the attractions and tourost spots.

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Dining

Breakfast is frequently praised for quality, variety and value (around €10), with cooked-to-order options and good coffee; a few guests found it average or below expectations.

Related guest reviews

10

Sharon

Apr 27, 2025

·

Stayed 2 nights

We really enjoyed our stay at the Lift Boutique Hotel and would recommend it. The room was a nice size and had more personality than a standard hotel room. Breakfast was lovely. It was quiet which was surprising because it is so conveniently located near a square.

10

Becky

Feb 28, 2026

·

Stayed 7 nights

The room was very clean. The location was right in the city center, close to many shops and restaurants. We were upgraded upon arrival and the room (apartment) was very spacious. Breakfast each morning was very good as well. I would highly recommend this hotel to anyone wanting to stay in the heart of Lisbon.

8

Eve

Mar 29, 2025

·

Stayed 2 nights

Noisy neighbouring room woke us as floors are creaky but staff were wonderful - they could not have helped us more. Breakfast was very good value at €10 ppn.

8

Kathy Xavier

Jun 19, 2023

·

Stayed 5 nights

This property is in a great location literally walking distance to everything. A lot is within a 15 to 20 minute walk. The hotel is not luxurious but is comfortable. The breakfast is not that great, and could be fresher, and there should be more options.

8

LUIS

Mar 21, 2024

·

Stayed 4 nights

Great location. Very friendly and helpful staff. Breakfast was good but could be better.

10

Sarah

Sep 9, 2025

·

Stayed 4 nights

Wonderful stay! Friendly staff available 24 hours. Close to everything! Great breakfast

10

Malgorzata

Aug 15, 2025

·

Stayed 1 night

This is a really lovely hotel with a lot of local charm. It is right by the Lisbon lift and in the heart of the city center. Sightseeing points are within walking distance, and shopping and restaurants are nearby. The staff is very nice and welcoming, and breakfast is really good with a variety of choices. The coffee machine makes specialty coffees, which are included with breakfast. The lady at the buffet was the best.

10

Gordon

Sep 20, 2023

·

Stayed 5 nights

Your staff did a great job. Wonderful breakfast.

8

Andrew

Jul 7, 2024

·

Stayed 3 nights

Decent enough hotel right in the centre of Lisbon. Rooms at the rear of the property face onto quite a grim courtyard - as such, I didn’t spend anytime on the balcony. The hotel does have character but not very luxurious. Breakfast was decent though with limited options.

8

Markus

Jul 27, 2025

·

Stayed 2 nights

Stadthotel mir sehr guter Innenstadtlage. Wir hatten ein geräumiges gemütliches Zimmer unter dem Dach, nur ein höherer Wasserdruck in der Dusche wäre wünschenswert. Die Ausstattung ist modern, dass Frühstücksbüffet war gut und ausreichend reichhaltig.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $303	14 $252	15 $204	16 $222	17 $242
18 $222	19 $242	20 $201	21 $200	22 $227	23 $298	24 $219
25 $180	26 $182	27 $202	28 $195	29 $201	30 $251	31 $226

Su	Mo	Tu	We	Th	Fr	Sa
1 $173	2 $173	3 $157	4 $142	5 $142	6 $143	7 $190
8 $132	9	10 $173	11 $160	12 $146	13 $157	14 $160
15 $105	16 $114	17 $118	18 $103	19 $127	20 $150	21 $197
22 $177	23 $127	24 $134	25 $119	26 $134	27	28 $134
29 $112	30 $112

The Lift Boutique Hotel by RIDAN Hotels

Prices for The Lift Boutique Hotel by RIDAN Hotels

Monthly average prices

About this property

Location

Room options

Historic Room

Comfort Room

Classic Twin Room

Classic Double Room

Superior Double Room

Guest reviews of The Lift Boutique Hotel by RIDAN Hotels

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Lift Boutique Hotel by RIDAN Hotels

Considering this hotel for your Lisbon trip?

Prices for upcoming dates

Business details