Zomay Beachfront Holbox

The property is under construction, so you can hear so much noise starting early in the morning. Other than that the staff was great! Check in was fast.

We had the best experience at Zomay! Wonderful food, lovely entertainment, and a fantastic location right by the sea. The absolute best hotel I have ever experienced in Mexico. Ricardo was amazing and helped us in every possible way. Thank you for making our Christmas so special! Susanne, Mårten, Oskar and Astrid, Sweden

The room was lovely and staff were super helpful and friendly! Me and my partner absolutely loved the walk through the garden to the beach front, where there is shaded spots and comfy recliners. Close enough to the centre of town, not so close that you can hear the street. Only thing to possibly note at time of review is there are building works going on in the site next door so the mornings can be loud. However, I still thoroughly enjoyed my stay here and would highly recommend.

Hôtel très vieillissant

Very good beach property for the price. Good location close to everything downtown.

Das Hotel war praktisch und hat uns im großen und ganzen gut gefallen. Schön war, dass es kostenlose Paddelbote zum ausleihen gab. Das Preis-Leistungsverhältnis hat gestimmt!

The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days. Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu. The beach bar with the swings was never opened during our stay, appeared to be renovating.

Great location and property. The staff at this property is remarkable. Coco, Carmen and Daniela specifically took excellent care of us every day along with the kitchen staff, bar staff, maintenance and housekeeping. My only advice is to remove seaweed more often from the beach and be prepared to possibly not have hot water at times but this is México and these things happen. Other than that we had an excellent stay. Thank you Hotel Zomay.❤️

This property was exactly what we were looking for in a Holbox hotel. Rustic looking, but higher end decor and amenities. Fresh water supplied in your room and refill ability right at the front desk, without charge. Sun cabanas were not crowded together like some other close properties. Great cocktails from the beach bar and a very nice sundown event with a live entertainer and full staff for cocktails and appetizers. Speaking of appetizers, the spicy tuna sushi was some of the best I had ever had. Cannot wait to come back to this property. Would highly recommend it for anyone that has not been to Holbox before as it is close to downtown shops and restaurants also.

Este lugar en un paraíso!! Desde las atenciones de Ricardo y Daniel, la comodidad y limpieza de los cuartos, la accesibilidad y el bar en la orilla de la playa, definitivamente volvería a quedarme aquí mil veces más.

Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.

The bathroom was terreble and smells nasty

It was a really nice property and it was pretty quiet and clean

The property is on the far South side of the city. We walked to virtually every other beachside resort and would argue that this is the best (all things considered). The manager Daniel is an honest and welcoming host. He added to our comfort level (our first time traveling in Mexico) and we'd recommend Zombay because of him. He's a good guy and an excellent host. The property is quiet and peaceful and in a perfect spot. The room was basic (everything is in Holbox) but the porch attached to the room was 'amazing' and the property is peaceful and clean and gives you that true island vibe. The beachfront bar is tiny but efficient. We'd recoupment this place to anyone visiting Isla Holbox for the first time.

The staff was friendly and helpful. The property needs repairs and updates. The sargasso was not cleaned on the beach and the water was dirty. They could use a mat at the door to the room to prevent tracking in sand. The beds were not very comfortable. The AC worked well and we had hot water. The breakfast was good and there were plenty of options. The location was close to downtown and not a far walk. Next time would stay on the other end of the island where the beaches are nicer.

We really loved our stay here. The hotel is so beautiful, clean, and you can easily reach the city center within minutes! Would recommend this to anyone. We will be back! Thank you again :)!

Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.

La cocina insalubre, habia cucarachas, no hay servicio personalizado, la playa sumamente sucia y mal holiente por la falta de asceo, ni lo recomiendo para nada

The staff was amazing. The room was great. Very clean and comfortable. Only downside was the beach there is not nice at all. There is no effort to clean the seaweed or mess off the beachfront even though the property itself is beautiful. I would say if you are a person who isn’t interested in going in the water this is a great place but if you want to swim and enjoy the water. This isn’t the place. Also there is an Airbnb beside the hotel which was extremely noisy 2 nights of are stay until very late. Not within the hotels control of course. Bring ear plugs just in case.

Lugar muy bonito, limpio y tranquilo

Staff were all wonderful and very helpful. Very cute and have character. But if you are looking for luxurious hotel; this will not be a place for you. I will definitely come back here.

Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.

Very simple yet comfortable room. Although lighting was very dim

howl rooms are very badly built, some walls are not even closed off, the bed is hard, pillows are the cheapest, do not stay here

Service was very nice, the staff was wonderful and accommodating, so, a great plus. The room; although I was told I was upgraded? it was very spartan and not what I would call "safe" (although in Holbox, no need to worry there!). As you can see from the pictures, there are no drawers or dresser, and the patio doors did not lock. And of course, the unsealed front door and patio doors. This is an average hotel complex in Holbox, adjacent hotels have sandier beaches, and the street entrance was a muddy pond our entire 6 day stay. Staff was great.

Great hotel. You can walk to the beach and bar from your room. AC and fan were sufficient. Room was spacious enough for your suitcases and bags. Wish I’d stayed longer.

The room was lovely and staff were super helpful and friendly! Me and my partner absolutely loved the walk through the garden to the beach front, where there is shaded spots and comfy recliners. Close enough to the centre of town, not so close that you can hear the street. Only thing to possibly note at time of review is there are building works going on in the site next door so the mornings can be loud. However, I still thoroughly enjoyed my stay here and would highly recommend.

Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.

The staff was amazing. The room was great. Very clean and comfortable. Only downside was the beach there is not nice at all. There is no effort to clean the seaweed or mess off the beachfront even though the property itself is beautiful. I would say if you are a person who isn’t interested in going in the water this is a great place but if you want to swim and enjoy the water. This isn’t the place. Also there is an Airbnb beside the hotel which was extremely noisy 2 nights of are stay until very late. Not within the hotels control of course. Bring ear plugs just in case.

Très bel hébergement avec un décor enchanteur. L’accueil fournit de l’eau potable, il y a un café et un restaurant annexés à l’hôtel augmentant ainsi l’offre de service à proximité. On peut se rendre aisément dans le « centre-ville » à pied et l’emplacement permet d’observer les couchers de soleil. Le service de buanderie se veut être fait par le personnel de l’hôtel pour un coût par morceau de vêtement. Mes points négatifs proviennent de la qualité des installations, plus précisément de notre suite. La porte coulissante extérieure était difficile à ouvrir et par le fait même, sa poignée était brisé. Les matelas et les oreillers sont très durs, donc pas idéal pour les maux de dos/cou. En général nous avons adoré notre séjour et nous recommandons cet établissement.

We had the best experience at Zomay! Wonderful food, lovely entertainment, and a fantastic location right by the sea. The absolute best hotel I have ever experienced in Mexico. Ricardo was amazing and helped us in every possible way. Thank you for making our Christmas so special! Susanne, Mårten, Oskar and Astrid, Sweden

We our family of the five who stayed here during our Christmas holiday. We loved that the hotel was directly on the beach. It has a lovely breakfast. the whole area is very calm, even though it’s close to the village. The staff were nice and super helpful. We had a great day and would absolutely recommend this hotel.

Excel te atención de los empleados

la atención y amabilidad de todo el personal, así como la ubicación de la misma.

The property had just gone through a severe tropical storm. The first days the normal services were scattered and somewhat disjointed but the staff worked diligently to get things back to normal and were extremely attentive to our needs. Overall it was a great stay and by the end of the trip everything was back to normal. Vanessa was incredible at caring for our every need.

Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.

The staff was exceptional. The location was perfect. The food and drinks were better than anywhere else we tried. We enjoyed everything about our stay.

Great location and property. The staff at this property is remarkable. Coco, Carmen and Daniela specifically took excellent care of us every day along with the kitchen staff, bar staff, maintenance and housekeeping. My only advice is to remove seaweed more often from the beach and be prepared to possibly not have hot water at times but this is México and these things happen. Other than that we had an excellent stay. Thank you Hotel Zomay.❤️

Zomay was a lovely place to stay, the staff was super accommodating and helpful, they had affordable tours and transfers. We did go in rainy season which I would not recommend because the town does not have the infrastructure and gets flooded which makes it hard to enjoy. But Zomay was super helpful in navigating the rain and even offered us free drinks to apologize for it which they can’t control the weather lol !

la atencion fue muy buena, el hotel aceptable

We had the best experience at Zomay! Wonderful food, lovely entertainment, and a fantastic location right by the sea. The absolute best hotel I have ever experienced in Mexico. Ricardo was amazing and helped us in every possible way. Thank you for making our Christmas so special! Susanne, Mårten, Oskar and Astrid, Sweden

We our family of the five who stayed here during our Christmas holiday. We loved that the hotel was directly on the beach. It has a lovely breakfast. the whole area is very calm, even though it’s close to the village. The staff were nice and super helpful. We had a great day and would absolutely recommend this hotel.

The staff was friendly and helpful. The property needs repairs and updates. The sargasso was not cleaned on the beach and the water was dirty. They could use a mat at the door to the room to prevent tracking in sand. The beds were not very comfortable. The AC worked well and we had hot water. The breakfast was good and there were plenty of options. The location was close to downtown and not a far walk. Next time would stay on the other end of the island where the beaches are nicer.

We really loved our stay here. The hotel is so beautiful, clean, and you can easily reach the city center within minutes! Would recommend this to anyone. We will be back! Thank you again :)!

Perfect introduction to the island of Holbox. The staff made our stay excellent, and our room was good. Breakfast was included and it was good. The location was great, away from the noise and close enough to walk. It is pet friendly too. We recommend!

The room was lovely and staff were super helpful and friendly! Me and my partner absolutely loved the walk through the garden to the beach front, where there is shaded spots and comfy recliners. Close enough to the centre of town, not so close that you can hear the street. Only thing to possibly note at time of review is there are building works going on in the site next door so the mornings can be loud. However, I still thoroughly enjoyed my stay here and would highly recommend.

la atención y amabilidad de todo el personal, así como la ubicación de la misma.

Very good beach property for the price. Good location close to everything downtown.

Excellent location, directly by the beach, and only a few minutes to all restaurants, and the small downtown. We loved the beach area, the breakfast restaurant and the beachbar. The staff was very friendly and helpful. We booked a "3 island sailing-trip" through the reception, and everything was perfect, including pick-up. The rooms were okay, we had a nice balcony with furniture and a hammock. The rooms were old, the walls really needed new paint, and bathrooms could also need a renewal. But it was okay and also clean.

Quiet area and very friendly staff.

Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.

We had the best experience at Zomay! Wonderful food, lovely entertainment, and a fantastic location right by the sea. The absolute best hotel I have ever experienced in Mexico. Ricardo was amazing and helped us in every possible way. Thank you for making our Christmas so special! Susanne, Mårten, Oskar and Astrid, Sweden

We our family of the five who stayed here during our Christmas holiday. We loved that the hotel was directly on the beach. It has a lovely breakfast. the whole area is very calm, even though it’s close to the village. The staff were nice and super helpful. We had a great day and would absolutely recommend this hotel.

Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later. Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes. They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids. The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.

The beach club was fabulous and the staff friendly.

La cocina insalubre, habia cucarachas, no hay servicio personalizado, la playa sumamente sucia y mal holiente por la falta de asceo, ni lo recomiendo para nada

The staff was exceptional. The location was perfect. The food and drinks were better than anywhere else we tried. We enjoyed everything about our stay.

The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days. Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu. The beach bar with the swings was never opened during our stay, appeared to be renovating.

Great location and property. The staff at this property is remarkable. Coco, Carmen and Daniela specifically took excellent care of us every day along with the kitchen staff, bar staff, maintenance and housekeeping. My only advice is to remove seaweed more often from the beach and be prepared to possibly not have hot water at times but this is México and these things happen. Other than that we had an excellent stay. Thank you Hotel Zomay.❤️

This property was exactly what we were looking for in a Holbox hotel. Rustic looking, but higher end decor and amenities. Fresh water supplied in your room and refill ability right at the front desk, without charge. Sun cabanas were not crowded together like some other close properties. Great cocktails from the beach bar and a very nice sundown event with a live entertainer and full staff for cocktails and appetizers. Speaking of appetizers, the spicy tuna sushi was some of the best I had ever had. Cannot wait to come back to this property. Would highly recommend it for anyone that has not been to Holbox before as it is close to downtown shops and restaurants also.