Hilton Guatemala City

Name: Hilton Guatemala City
Address: Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala City (and vicinity), Guatemala, Guatemala City (and vicinity), Guatemala Department, Guatemala
Rating: 8.5

"Satisfying breakfast"

"Great location"

"Immaculate rooms"

"Spacious rooms"

"Staff provided great service"

"Great views"

Amenities

Airport shuttle
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box

Show all

Property description

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, wedding services, and tour/ticket ...

‌

Guest reviews

8.5

Very good

Based on 651 verified reviews

Who stays here?

Business

43%

Couple

22%

Family

20%

Group

10%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Hilton Guatemala City, travelers praise the striking architecture, gardens, and generally clean, comfortable spaces, while several note service that ranges from warm and attentive to inconsistent at the front desk and during problem resolution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

henry

Mar 16, 2026

·

Stayed 1 night

This hotel never disappoints! Luxury at US.budget prices. A bit out of town but not so far as to make a difference. Views to die for and colonial style. Staff are as first class as the building. Would recommend for any travelers. Hank

8

Ana

Feb 15, 2026

·

Stayed 1 night

Nice stay

2

Ran

Jan 24, 2026

·

Stayed 2 nights

The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.

10

Roger

Jan 16, 2026

·

Stayed 1 night

The hotel property in excellent condition and very quiet and safe.

10

Nallely

Jan 7, 2026

·

Stayed 1 night

Beautiful place to stay, friendly staff (thank you Yahaira for being AMAZING!). I felt at home at this Hilton. The backyard looked like from a fairy movie and the decoration has so much character. Room was clean and service was top notch! Please give Yahaira a promotion and a raise!!

Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala City (and vicinity), Guatemala

Location

When you stay at Hilton Guatemala City in Santa Catarina Pinula, you'll be near the airport, within a 10-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This luxury hotel is 2.2 mi (3.6 km) from Zona Pradera and 3.1 mi (5 km) from Centro Comercial Pradera.

Centro Comercial Pradera(1.6 miles)

Zona Pradera(1.9 miles)

Embassy of Israel in Guatemala(3.1 miles)

Universidad del Valle de Guatemala(3.3 miles)

Oakland Mall(3.6 miles)

Embassy of Canada(3.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information