Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 10:30 AM for a fee, approximately USD 20 to 25 for adults and USD 15 to 20 for children.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a surcharge of USD 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 12:30 AM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 70 per person (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific details on room accessibility may vary.

Where is the property located in relation to key landmarks?

The property is located in the heart of Antigua Guatemala, within a 10-minute walk of Antigua Guatemala Cathedral and Central Park, and approximately 0.7 miles from Casa Santo Domingo Museum.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. The pool is operational year-round, providing a relaxing environment.

What are the policies for guests staying with children?

Up to 2 children aged 6 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 35 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Porta Hotel Antigua - Luxurious Stay in Guatemala

Average nightly price at Porta Hotel Antigua by month, last 12 months (USD)
Month	Average price
January	$208
February	$204
March	$216
April	$222
May	$194
June	$190
July	$203
August	$189
September	$191
October	$165
November	$195
December	$197

What guests think

At Porta Hotel Antigua, travelers praise the beautiful colonial grounds, walkable central location, and generally friendly, attentive staff, noting comfortable rooms that blend classic charm with modern touches across the property.

Common drawbacks include street or pool noise in some rooms, occasional service lapses (slow responses, VIP perks confusion), and a few reports of pests or minor maintenance issues. Facilities such as the pools and spa stand out, though the gym needs upkeep and sauna access requires a spa treatment. Food is widely enjoyed—especially breakfast—yet some found the buffet limited or pricey, and one review reported food poisoning. Request a quiet interior room for the most relaxing stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests praise the attractive grounds, pools, and spa; several note the gym needs maintenance and that sauna access requires a spa treatment. Parking is available, and the bar is appreciated.

Related guest reviews

10

Jessica

May 11, 2025

·

Stayed 5 nights

Beautiful hotel! Pool was amazing too.

10

Cynthia

Nov 28, 2025

·

Stayed 3 nights

Lovely property. Beautiful layout. Loved the lap pool for morning swim

8

Jasmin

Dec 4, 2022

·

Spacious room with comfortable bed and pillows. On-site restaurant serves delicious and affordable meals. Extremely helpful English speaking staff particularly their bellboy, “Johnny”. He always greeted my husband and I and offered his assistance whenever he could. On-site “gym” listed, however, it is in dire need of an upgrade. Daily rate could be cheaper. Hotel, in our opinion, was slightly overpriced. However, location was desirable.

10

Sophie

Sep 19, 2025

·

Stayed 5 nights

I thoroughly enjoyed my stay. My only complaint is it was listed on Expedia that there was a sauna inside the spa and you can only use this if receiving a treatment in spa. Poor advertising!

10

BRUNO

Jul 15, 2024

·

Stayed 1 night

great SPA

6

Sara

Mar 26, 2025

·

Stayed 2 nights

Short of staff. staff busy doing everything that you have to wait a long time to be asked if we needed anything. I chose the property because it had a sauna but in order to use it you had to purchase a full spa service. At the pool we were not asked if we needed anything.

10

Araceli

Jan 14, 2025

·

Stayed 1 night

Hotel muy bonito con alberca y spa. El restaurante era delicioso con platillos chapines típicos. El bar con tragos bien preparados.

Translate

8

Carlos

Dec 30, 2025

·

Stayed 6 nights

Gimnasio ocupa más mantenimiento y sostenibilidad es limitada

Translate

8

Raul

Aug 2, 2025

·

Stayed 2 nights

Beautiful and peaceful with very nice swimming pool.

10

Flor

Aug 11, 2025

·

Stayed 1 night

super accesible y parqueo ya que hay muchos hoteles que no tienen

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. A few reviews report pests (cockroaches or spiders) and occasional housekeeping inconsistencies.

Related guest reviews

8

S.R.

Apr 11, 2025

·

Stayed 5 nights

Original room had an A/C unit that did not work. They promptly moved us to another room that unfortunately had several dead and alive cockroaches. Finally we were given a room that was comfortable and clean. After that first night of moving several times we had a pleasant experience.

10

Jon

Aug 16, 2024

·

Stayed 7 nights

People very friendly and helpful The hotel was clean, staff was very kind and friendly. The facilities were kept very clean and it ws a pleasure to be guests of Hotel Port in Antigua, Guatemala

10

MIGUEL

Apr 8, 2025

·

Stayed 2 nights

Excellent customer service ! The room as always clean and very comfortable to my family

8

chiwon

Jun 15, 2025

·

Stayed 1 night

No estaba muy limpio

Translate

10

Ana

Apr 6, 2025

·

Stayed 1 night

Bonito, limpio.

Translate

10

Kathleen

Nov 12, 2025

·

Stayed 2 nights

The room was spotless, love the purified water in the room. The pool was beautifully and the staff was attentive. We had an excellent stay!

10

Xin

Apr 1, 2024

·

Stayed 1 night

The hotel is very beautiful and the staff are very friendly. The buffet brunch with surcharge is awesome. Hope it can be more clean, there was a spider in my bed:(

10

Dorota

Nov 24, 2025

·

Stayed 2 nights

We had a wonderful stay at Porta Antigua! We spent two nights there while visiting the Flower Festival, and the experience was truly magical. The hotel is both sophisticated and beautiful — a perfect blend of classic charm and modern comfort. Our room was spotless, well-designed, and incredibly comfortable. The food at the restaurant was delicious — both breakfast and dinner were outstanding, and the staff were genuinely kind and attentive. The location couldn’t be better — conveniently set in the heart of the city, just two blocks from Central Park. We would definitely come back. Porta Antigua is the kind of place that makes you fall in love with Antigua all over again.

2

CARLOS

Dec 11, 2024

·

Stayed 1 night

No hay elevador, y muchas gradas. No es un lugar apto para personas con necesidades especiales. Para no utilizar las gradas, nos hicieron salir del hotel a media noche para darle vuelta a la cuadra y acceder a nuestro dormitorio. No hay parqueo cerca, se debe tomar un bus. La limpieza del baño deja mucho que desear para un hotel de su categoría.

Translate

4

Jose

Jun 2, 2025

·

Stayed 2 nights

There were cockroaches in the room

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Comfortable rooms with colonial charm, some spacious options, and features like fireplaces. Noise affects street- or pool-facing rooms, some stays occur in an annex or windowless rooms, and a few note dated elements or minor maintenance issues (e.g., A/C, lack of fridge).

Related guest reviews

6

Jose

May 20, 2024

·

Stayed 3 nights

Perfect location, beautiful colonial architecture but the rooms need to be renovated. The furniture is dated and the bed /pillows are not comfortable.

10

Raymond

Nov 18, 2025

·

Stayed 4 nights

Everything about this hotel was fantastic. The bed was so comfortable.

8

Brittany

Oct 12, 2025

·

Stayed 3 nights

The hotel is nice and decent, but there are some drawbacks. You can hear cars and motorcycles going by from the rooms, which makes it noisy. The TV has no English option, which is inconvenient for travelers. The front desk staff were helpful but not very friendly. The biggest issue was the private driver arranged by the hotel. It cost $60, and the ride felt unsafe. I would recommend using Uber instead — it’s cheaper and more reliable. Overall, a decent stay but with room for improvement. The massage at ceiba spa was great but not worth 350 dollars We got the couple ritual

8

Tim

Feb 16, 2025

·

Stayed 2 nights

Big hotel with great pool and a lovely view of a nearby volcano. It is expensive for the area and breakfast is not included (€ $20pp). Negatives are noise from the road on the eastern side of the property. We stayed twice once in the main hotel area near the pool and the other time in their other building across the road. Both our rooms were next to this road and our sleep was disturbed by traffic, either noise from engines or the rumble of traffic as they go over the cobbled streets. Request a room not next to the road!

8

Karima

Mar 9, 2025

·

Stayed 2 nights

Property was absolutely beautiful. My room was on the street side so a bit noisy at night but everything else was exceptional.

10

Nkechi

Feb 16, 2025

·

Stayed 1 night

Beautiful rooms in the premium wing

8

Erika

Mar 5, 2025

·

Stayed 5 nights

This is a lovely hotel a few blocks from the main square. While it was clean and lovely, my daughter and I both felt that for this price they could have had a more hospitable reception for guests, some more interaction throughout the stay, maybe afternoon drinks or some kind of way for guests to interact. We were surprised that there was no coffee made in morning in common areas and how we had to always try to figure out how to order anything. The servers and housecleaning ppl were amazing I just expected more at that price point from the hotel itself. Also, our room had no windows and they tried to tell us this was “premium.” We didn’t know we would be in a separate building. That said, I do recommend this to those wanting a clean and quiet stay. I will probably try a smaller boutique hotel next time with more interaction but I enjoyed my stay nonetheless.

8

Umme

Feb 25, 2025

·

Stayed 1 night

I didn't like that I didn't get the room on the main property. I got the room in the next block.

10

Evelin

Jan 16, 2025

·

Stayed 3 nights

The hotel location is great walking distance to a lot of the sites. It is a little noisy in the morning and night with the traffic.

10

Monica

Jun 14, 2025

·

Stayed 1 night

I just didn't like that it didn't have refrigeration

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and attentive. Recurring complaints cite slow or inconsistent service, confusion around VIP perks, and occasional check-in or responsiveness issues.

Related guest reviews

4

Maria

Oct 12, 2025

·

Stayed 2 nights

The only people who were truly kind and polite to us were the doormen, who were extremely friendly and attentive at all times. I really did not like this hotel and would not want to stay there again. The buffet doesn’t have many options, and I also didn’t like that the staff are the ones who serve the food, especially since, as I mentioned, they are not friendly.

6

Morris

Dec 31, 2025

·

Stayed 2 nights

While the hotel itself is nice, the service was disappointing. Multiple times we asked for towels that were missing or ice (since our room didn't have a fridge) and they didn't bring them and needed multiple reminders. We asked for a quiet room and was placed next to the pool with music with loud bass starting at 8am. Lots of families here. The other hotel we stayed at in Antigua was much better. Location was a little less central compared to other alternatives as well.

6

Sarah

Apr 25, 2025

·

Stayed 1 night

I booked the hotel for the reason of my VIP status. When checking in I was told we’d receive a complimentary drink or snack plate. However, when retrieving it they did not honor the snack plate. This was disappointing as I do not drink. Many workers brushed me off and I unfortunately could not find the woman who checked me in and mentioned the snack plate. There was no recourse or apologies made.

10

Jeffrey

Dec 20, 2022

·

Stayed 19,345 nights

The hotel has built an excellent service culture among the team members. Each and every team member provided a friendly greeting and responded to our needs in an efficient and courteous way. There were holiday activities for the children. Overall I highly recommend this excellent hotel!

4

Michael

Jul 19, 2024

·

Stayed 2 nights

Both mornings of my stay, workers started cutting wood with an electric saw inside the area at 0730. I complained to the front desk and was issued the standard apology but the next morning it was the same. When I checked out I asked to speak to the manager in charge, after a wait of approximately 10 Minutes with no manager appearing or no other personnel coming forth with an explanation, I left. Lots of wait staff in the restaurant but well trained in ignoring clients. My overall experience was very poor.

10

Dorota

Nov 24, 2025

·

Stayed 2 nights

We had a wonderful stay at Porta Antigua! We spent two nights there while visiting the Flower Festival, and the experience was truly magical. The hotel is both sophisticated and beautiful — a perfect blend of classic charm and modern comfort. Our room was spotless, well-designed, and incredibly comfortable. The food at the restaurant was delicious — both breakfast and dinner were outstanding, and the staff were genuinely kind and attentive. The location couldn’t be better — conveniently set in the heart of the city, just two blocks from Central Park. We would definitely come back. Porta Antigua is the kind of place that makes you fall in love with Antigua all over again.

10

Jose

Mar 12, 2025

·

Stayed 1 night

The staff was amazing and helpful.

10

Cinthya S de

Jul 17, 2025

·

Stayed 4 nights

We had an amazing time! The personnel was amazing: so helpful, courteous and friendly! Would stay there again and again!

6

Sara

Mar 26, 2025

·

Stayed 2 nights

Short of staff. staff busy doing everything that you have to wait a long time to be asked if we needed anything. I chose the property because it had a sauna but in order to use it you had to purchase a full spa service. At the pool we were not asked if we needed anything.

6

Rina

Aug 1, 2025

·

Stayed 1 night

The property is beautiful, however the staff is not that friendly and the service is very slow. They seemed mad every time we tried to redeem the free drink or asked for late check out. I had to show them the perks offered. For this price range you can stay in a hotel with better service and whit better VIP perks.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised as central and walkable to Antigua’s main sights. Some mention traffic noise for road-facing rooms, and one felt it was less central than alternatives.

Related guest reviews

10

Angelica

May 4, 2025

·

Stayed 2 nights

Great restaurant on location. Friendly service. 5min walk to the parque central and main plaza.

6

Morris

Dec 31, 2025

·

Stayed 2 nights

While the hotel itself is nice, the service was disappointing. Multiple times we asked for towels that were missing or ice (since our room didn't have a fridge) and they didn't bring them and needed multiple reminders. We asked for a quiet room and was placed next to the pool with music with loud bass starting at 8am. Lots of families here. The other hotel we stayed at in Antigua was much better. Location was a little less central compared to other alternatives as well.

10

Karina

Mar 4, 2024

·

Stayed 3 nights

Beautiful hotel, friendly staff, and close to the city center.

10

Jonathan

Mar 19, 2025

·

Stayed 3 nights

First time back to this hotel in ten years and it did not disappoint. Great facilities, friendly staff, and nice location within Antigua.

10

Dorota

Nov 24, 2025

·

Stayed 2 nights

We had a wonderful stay at Porta Antigua! We spent two nights there while visiting the Flower Festival, and the experience was truly magical. The hotel is both sophisticated and beautiful — a perfect blend of classic charm and modern comfort. Our room was spotless, well-designed, and incredibly comfortable. The food at the restaurant was delicious — both breakfast and dinner were outstanding, and the staff were genuinely kind and attentive. The location couldn’t be better — conveniently set in the heart of the city, just two blocks from Central Park. We would definitely come back. Porta Antigua is the kind of place that makes you fall in love with Antigua all over again.

10

Evelin

Jan 16, 2025

·

Stayed 3 nights

The hotel location is great walking distance to a lot of the sites. It is a little noisy in the morning and night with the traffic.

10

Nicholas

Dec 1, 2024

·

Stayed 3 nights

This is one of the overall nicest hotels I’ve stayed at. Everything is beautiful, from the landscaping to the Mountain Views to the two swimming pools to the rooms. When I booked, I thought the price was a bit high for Central America, but when you get there you realize it’s worth it. I didn’t pay for the breakfast, but there are lots of places around to eat.

10

Nir

Jun 24, 2024

·

Stayed 3 nights

Great location in Antigua

10

charkarmaly

Jul 7, 2024

·

Stayed 3 nights

His property is extremely beautiful and it's in the perfect area because it's walkable to all the parts of town that you're going to want to be in. From high-end restaurants to hole in the wall coffee shops that are run by Mom and Pop, This is an amazing City to visit.

10

Christopher

Nov 30, 2024

·

Stayed 2 nights

This is a great location in a beautiful building. Actually, buildings since there are three separate parts to the hotel. We stayed in the smaller one that had great gardens and a smaller pool. But, it’s connected to the main hotel by a túnel so it’s convenient. The staff was great and the breakfast buffet (not included for us) was worth it. And the main square of Antigua is only a short walk away. We will be back!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is widely praised—especially breakfast and overall restaurant quality—with a pleasant bar experience. Some found the buffet limited or pricey, and one review reported food poisoning.

Related guest reviews

10

Philippe

Dec 28, 2024

·

Stayed 2 nights

Lovely hotel with perfect location and fantastic restaurant with good food and cocktails. Friendly service. Would definitely stay again.

10

Angelica

May 4, 2025

·

Stayed 2 nights

Great restaurant on location. Friendly service. 5min walk to the parque central and main plaza.

10

LUCRECIA

Dec 17, 2024

·

Stayed 1 night

Very nice rooms and excellent food.

10

Alexandra

Jan 7, 2025

·

Stayed 3 nights

Amazing service and great food!

10

Maria Antoinette

Apr 3, 2024

·

Stayed 5 nights

Nice hotel in the area, friendly staff great food

8

Hayden

Jul 13, 2025

·

Stayed 1 night

The hotel is absolutely beautiful! Sad I didn’t get to take advantage of everything My wife and I both got food poisoning from the hotel restaurant however. It was very expensive, food wasn’t great and of course paying to get sick isn’t fun. Other then that it was great

8

Victor Joaquin

Aug 4, 2025

·

Stayed 3 nights

Great location within walking distance to major attractions. The hotel is a bit old but clean and comfortable. Breakfast could use more variety, but overall a decent stay.

10

Dorota

Nov 24, 2025

·

Stayed 2 nights

We had a wonderful stay at Porta Antigua! We spent two nights there while visiting the Flower Festival, and the experience was truly magical. The hotel is both sophisticated and beautiful — a perfect blend of classic charm and modern comfort. Our room was spotless, well-designed, and incredibly comfortable. The food at the restaurant was delicious — both breakfast and dinner were outstanding, and the staff were genuinely kind and attentive. The location couldn’t be better — conveniently set in the heart of the city, just two blocks from Central Park. We would definitely come back. Porta Antigua is the kind of place that makes you fall in love with Antigua all over again.

10

Araceli

Jan 14, 2025

·

Stayed 1 night

Hotel muy bonito con alberca y spa. El restaurante era delicioso con platillos chapines típicos. El bar con tragos bien preparados.

Translate

10

Christina

Dec 19, 2022

·

Stayed 19,327 nights

This property exceeded my expectations! The room was so comfortable & had a fire place that staff lit for us every night. The food for breakfast, lunch, & dinner was amazing and authentic. I had the best massage I’ve ever had in my life at the spa. We booked an incredible excursion with the concierge desk that was a highlight of our trip. The staff was so kind and attentive, and if all of that isn’t enough, you’re walking distance from everything you could imagine experiencing in the beautiful Antigua. I would book this hotel over and over again!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $198	5 $339	6 $318	7
8 $196	9 $196	10 $281	11 $228	12 $303	13	14 $362
15 $195	16 $223	17 $227	18	19 $192	20 $335	21 $210
22 $180	23 $188	24 $333	25 $357	26	27	28
29 $243	30 $227

Su	Mo	Tu	We	Th	Fr	Sa
		1 $270	2 $390	3	4 $340	5 $250
6 $188	7 $217	8 $248	9 $240	10 $312	11 $230	12 $331
13 $239	14 $188	15 $188	16 $220	17 $278	18 $206	19
20 $281	21 $239	22 $219	23 $219	24 $219	25 $258	26 $325
27 $363	28	29	30	31

Porta Hotel Antigua

Prices for Porta Hotel Antigua

Monthly average prices

About this property

Location

Room options

Deluxe 1 Queen Across the Street

Garden 2 Doubles

Deluxe 1 King Across the Street

Deluxe 2 Doubles Across the Street

Garden 1 King

Premium 2 Doubles

Guest reviews of Porta Hotel Antigua

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Porta Hotel Antigua

Prices for upcoming dates